Casa Gitano

Hotels
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8.6
/10
Very Good
101 reviews

What Guests Say About Their Stay

Antonio

10.0
/ 10
Great room although it would help if guests were informed earlier about pool repairs

Nick

10.0
/ 10
Amazing staff, perfect room and location - But the staff were what made the stay excerllent.

Lauren

10.0
/ 10
Staff food drinks and the property are beautiful, wonderful. Everything is very expensive though.
In the Area
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Carretera Tulum-Bocapaila KM 9.5, Tulum, Estado de Quintana Roo, Mexico, 77760

Main Facilities

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Restaurant
Swimming Pool
Parking
WiFi
Casa Gitano is a hotel is located at Tulum.
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What's around Casa Gitano

Carretera Tulum-Bocapaila KM 9.5, Tulum, Estado de Quintana Roo, Mexico, 77760
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Lobby Casa Gitano
Exterior 2 Casa Gitano

Discover More About Casa Gitano

Location


Casa Gitano is a hotel is located at Tulum.

About Casa Gitano

Not all hotel allow guests with pets, but Casa Gitano welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

With all facilities offered, Casa Gitano is the right place to stay.

All facilities in Casa Gitano

Bar, Cafe and Lounge Casa Gitano
Bar, Cafe and Lounge
Swimming Pool Casa Gitano
Swimming Pool
Entertainment Facility Casa Gitano
Entertainment Facility
Fitness Center Casa Gitano
Fitness Center
Common Space Casa Gitano
Common Space

Things to Do

  • Private beach
  • Outdoor pool
  • Spa
  • Garden

General

  • Banquet
  • Reception hall
  • Parking
  • Terrace

Hotel Services

  • Express check-out
  • Multilingual staff
  • Wedding service
  • Concierge

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box

Transportation

  • Secure parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Casa Gitano

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
  • Safety features at this property include a fire extinguisher
, The front desk is open daily from 8:00 AM - 10:30 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 16:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Casa Gitano
35
Another facilities in Casa Gitano
Private beach, Outdoor pool, Spa, Garden, Banquet

Frequently asked question in Casa Gitano

What are available facilities at Casa Gitano?
There are top facilites at Casa Gitano such as Restaurant, Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Casa Gitano?
The standard check-in time at Casa Gitano is starting from From 16:00 while the latest check-out time is at Before 12:00
Does Casa Gitano provide breakfast?
Yes, Casa Gitano provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Casa Gitano?
Casa Gitano is a 3.5-star hotel.
How many rooms are available at Casa Gitano?
Casa Gitano has 35 rooms in total.
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More Reviews from Other Guests in Casa Gitano

8.6
Very Good
From 101 reviews
Cleanliness

9.0

Room Comfort

8.2

Service and Facilites

9.0

Sort by
Most Relevant
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Traveler Reviews Casa Gitano

Number of reviews per page
20
40
Top reviews
Frank
icon-
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

T too much money for this day
Antonio
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great room although it would help if guests were informed earlier about pool repairs
Ricardo Jose
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Excellent lodge price Food price was too HIGH!
Gezim
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very disappointing stay I stayed at Casa Gitano after booking through Expedia. Our room had a serious bug problem with numerous insects inside. The bugs were everywhere on our clothes. The sink in our room was clogged, and staff had to come fix it. Shortly after, the hot water stopped working, and we were left having to use cold water. The pool was extremely dirty with sand and debris floating on the surface, and we were told it would take several days to clean, which they should have taken measures for before guests arrived. The experience was extremely disappointing.
Read More
Fatjona
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything was perfect
Nick
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Amazing staff, perfect room and location - But the staff were what made the stay excerllent.
Clair-Gabriel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

We really enjoyed our stay!
Alejandro
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

If you wish NOT TO SLEEP. STAY HERE , LOUD MUSIC PLAYING UNTIL VERY LATE . DISSAPOINTING
Ashkan
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Everything was great except that there was no Wifi in the room which seriously impacted my ability to do my required daily work. I don’t know how a hotel can expect a guest not to have wifi in the room in 2026. Will not return for this reason.
Robert
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Staff view room all great
MARY
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Loved the hotel. Everything was perfect.
Lauren
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Staff food drinks and the property are beautiful, wonderful. Everything is very expensive though.
Sussi
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Clean, friendly and welcoming, incredibly comfortable beds, great food, wonderful therapeutic massage treatments, and serene tranquil vibe on the pristine beach. Can’t wait to return!
Ron
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The front desk staff provided excellent and very professional service, along with the rest of staff. Thank you!
Ali
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Our stay was amazing the hotel is very scenic and the restaurant if perfect for nice breakfast all the staff were very helpful and informative.
Kfir
icon-Business
Business
2.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

old hotel. they spent the bare minimum to "renovate" lipstick on a pig.
Kyle
2.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Nice hotel. Lacking amenities but looks like they might be building more. Unfortunately my AirPods were stolen from my room. I’ve been able to track them to Aldea Tulum off 377. No one was very helpful.
Leonor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

A beautiful view of the beach, air conditioning worked perfectly. Everything was very very, very nice with my beautiful wife to enjoy a beautiful weekend together.
Laura
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

⭐️⭐️⭐️⭐️⭐️ Absolutely amazing stay! Our stay in casa gitano Tulum was beyond incredible! The room had the most beautiful village-style design with a private pool and a stunning view of the ocean. Everything about this hotel was perfect — there’s truly nothing negative to say. I especially loved that there’s no TV, because it really lets you disconnect and connect with nature instead. It was peaceful, relaxing, and unforgettable. Highly recommend this place to anyone looking for a magical Tulum experience! 🌴💫
Read More
Jose
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Friendly staff
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Casa Gitano

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 101 reviews
Cleanliness

9.0

Room Comfort

8.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Casa Gitano

Number of reviews per page
20
40
Top reviews
Frank
icon-
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

T too much money for this day
Antonio
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great room although it would help if guests were informed earlier about pool repairs
Ricardo Jose
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Excellent lodge price Food price was too HIGH!
Gezim
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very disappointing stay I stayed at Casa Gitano after booking through Expedia. Our room had a serious bug problem with numerous insects inside. The bugs were everywhere on our clothes. The sink in our room was clogged, and staff had to come fix it. Shortly after, the hot water stopped working, and we were left having to use cold water. The pool was extremely dirty with sand and debris floating on the surface, and we were told it would take several days to clean, which they should have taken measures for before guests arrived. The experience was extremely disappointing.
Read More
Fatjona
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything was perfect
Nick
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Amazing staff, perfect room and location - But the staff were what made the stay excerllent.
Clair-Gabriel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

We really enjoyed our stay!
Alejandro
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

If you wish NOT TO SLEEP. STAY HERE , LOUD MUSIC PLAYING UNTIL VERY LATE . DISSAPOINTING
Ashkan
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Everything was great except that there was no Wifi in the room which seriously impacted my ability to do my required daily work. I don’t know how a hotel can expect a guest not to have wifi in the room in 2026. Will not return for this reason.
Robert
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Staff view room all great
MARY
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Loved the hotel. Everything was perfect.
Lauren
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Staff food drinks and the property are beautiful, wonderful. Everything is very expensive though.
Sussi
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Clean, friendly and welcoming, incredibly comfortable beds, great food, wonderful therapeutic massage treatments, and serene tranquil vibe on the pristine beach. Can’t wait to return!
Ron
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The front desk staff provided excellent and very professional service, along with the rest of staff. Thank you!
Ali
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Our stay was amazing the hotel is very scenic and the restaurant if perfect for nice breakfast all the staff were very helpful and informative.
Kfir
icon-Business
Business
2.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

old hotel. they spent the bare minimum to "renovate" lipstick on a pig.
Kyle
2.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Nice hotel. Lacking amenities but looks like they might be building more. Unfortunately my AirPods were stolen from my room. I’ve been able to track them to Aldea Tulum off 377. No one was very helpful.
Leonor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

A beautiful view of the beach, air conditioning worked perfectly. Everything was very very, very nice with my beautiful wife to enjoy a beautiful weekend together.
Laura
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

⭐️⭐️⭐️⭐️⭐️ Absolutely amazing stay! Our stay in casa gitano Tulum was beyond incredible! The room had the most beautiful village-style design with a private pool and a stunning view of the ocean. Everything about this hotel was perfect — there’s truly nothing negative to say. I especially loved that there’s no TV, because it really lets you disconnect and connect with nature instead. It was peaceful, relaxing, and unforgettable. Highly recommend this place to anyone looking for a magical Tulum experience! 🌴💫
Read More
Jose
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Friendly staff
Number of reviews per page
20
40