If you wish NOT TO SLEEP. STAY HERE , LOUD MUSIC PLAYING UNTIL VERY LATE . DISSAPOINTING

Everything was great except that there was no Wifi in the room which seriously impacted my ability to do my required daily work. I don’t know how a hotel can expect a guest not to have wifi in the room in 2026. Will not return for this reason.

Staff view room all great

Loved the hotel. Everything was perfect.

Staff food drinks and the property are beautiful, wonderful. Everything is very expensive though.

Clean, friendly and welcoming, incredibly comfortable beds, great food, wonderful therapeutic massage treatments, and serene tranquil vibe on the pristine beach. Can’t wait to return!

The front desk staff provided excellent and very professional service, along with the rest of staff. Thank you!

Our stay was amazing the hotel is very scenic and the restaurant if perfect for nice breakfast all the staff were very helpful and informative.

old hotel. they spent the bare minimum to "renovate" lipstick on a pig.

Nice hotel. Lacking amenities but looks like they might be building more. Unfortunately my AirPods were stolen from my room. I’ve been able to track them to Aldea Tulum off 377. No one was very helpful.

A beautiful view of the beach, air conditioning worked perfectly. Everything was very very, very nice with my beautiful wife to enjoy a beautiful weekend together.

⭐️⭐️⭐️⭐️⭐️ Absolutely amazing stay! Our stay in casa gitano Tulum was beyond incredible! The room had the most beautiful village-style design with a private pool and a stunning view of the ocean. Everything about this hotel was perfect — there’s truly nothing negative to say. I especially loved that there’s no TV, because it really lets you disconnect and connect with nature instead. It was peaceful, relaxing, and unforgettable. Highly recommend this place to anyone looking for a magical Tulum experience! 🌴💫

Friendly staff

Great hotel with direct beach access.

Staff was great Era was so sweet and accommodating. The AC was the best in tulum. The beach was okay decent amount of seaweed.

Great staff always friendly, clean and very cold ac comfortable beds and pillows and food and drinks are amazing

Food was mediocre

Our stay at Casa Gitano was only one night and it was far down the single road going into Tulum (about 30 mins). We enjoyed the beautiful beach view from our room. The room was smaller than we imagined at 500 sq ft but we had just enough space for two. The major issue was the water. We had no hot water the entire time. It got lukewarm at best. But overall we still enjoyed our stay.

When in season, they should avise the upcoming clients about the sargasso invasions, because it makes impossible the use of the seashore. Also, pay attention to your bills, there's the tendency in the area to overcharge the visitors.

The place was nice but the people there take advantage with the exorbitant prices of food. Since there is not many places to eat they make sure to charge higher prices than California restaurants. They are nice and friendly but it doesn’t make up for the bad feeling of being taken advantage of. The taxis dominate the region no Uber is allowed so they also take advantage and since no other restaurants are near by it comes out to be a rip off. We should have just stayed at an all inclusive resort. Plus they don’t even try to clean up the seaweed like other places. They have a pool they share with another hotel that is 10 minutes away by taxi. The little personal pool we had was a nice idea but the water wasn’t clean. I liked the hammock on our property and the glass sliding door that I could see the ocean from our room. The roof was nicely designed so we could hear the waves all night that was fantastic. And there was air conditioning in the room which made our relaxation time comfortable. There was no phone in room to call front desk but they used WhatsApp to communicate which was convenient. We would return if it was all inclusive and if the taxis didn’t monopolize the transportation system. The housekeeping lady was nice.