What do past guests say about Casa Leo?

Casa Leo is well-known for its Service and Facilites, Room Comfort, Cleanliness, as reviewed by verified Traveloka guests.

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Casa Leo

Name: Casa Leo
Address: Diagonal 65 av sur entre Calles 27 y 29, Col. Ejidal, Solidaridad, Estado de Quintana Roo, Mexico, 77712, Diagonal 65 av sur entre Calles 27 y 29, Estado de Quintana Roo, 77712, Mexico
Rating: 8.4

Apartments

8.4

/10

Very Good

91 reviews

What Guests Say About Their Stay

DENISE ANN

10.0

/ 10

Los condos son bien ubicados en una zona tranquilla. Nosotros quedamos unos dias para cuidar una amiga en el hospital y esta a la vuelta. Hay un cafe super rico en frente donde puedes tener tu desayuno (prepagarlo con la reserva) y estas a 10 minutos caminando a un centro comercio, hay tacos super ricos cercita y en coche estas cerca de playa del carmen y todos sus amenidades.

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Christine

10.0

/ 10

Very happy with this order. Stuff is friendly. Room is clean and big! With unbeatable price. Also have underground garage, it's Super safe for a rental car. Great location, quite! I will be back here for sure!!

Janice

10.0

/ 10

We had a blip with check-in which was resolved thanks to the help of another amazingly kind traveller who connected us with Miguel, who quickly found a solution that worked for us. Before we checked out the next day, Miguel again went the second mile to help us communicate with another business in Spanish. Excellent customer service and Miguel is to be commended.

In the Area

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Diagonal 65 av sur entre Calles 27 y 29, Col. Ejidal, Solidaridad, Estado de Quintana Roo, Mexico, 77712

Main Facilities

Swimming Pool

Parking

WiFi

Elevator

Casa Leo is a apartment is located at Solidaridad.

Available Room Types in Casa Leo

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What's around Casa Leo

Diagonal 65 av sur entre Calles 27 y 29, Col. Ejidal, Solidaridad, Estado de Quintana Roo, Mexico, 77712

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Discover More About Casa Leo

Location

Casa Leo is a apartment is located at Solidaridad.

About Casa Leo

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Casa Leo.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Casa Leo is a apartment with great comfort and excellent service according to most apartment's guests.

With all facilities offered, Casa Leo is the right place to stay.

All facilities in Casa Leo

Others

Hotel Services

Express check-in
Express check-out
Front desk
Tours
Concierge

Things to Do

Outdoor pool
Pool cabanas
Pool sun loungers

General

Smoking area
Parking
Terrace

Public Facilities

Others
Safety deposit box
Elevator

Food and Drinks

Breakfast

Connectivity

Free WiFi

Accessibilty

Accessible parking

Accommodation Policy & General Information in Casa Leo

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for local cuisine breakfast: approximately USD 10 for adults and USD 8 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Service fee: 4 percent

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

The front desk is open daily from 8:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 23:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 23:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Casa Leo	12
Another facilities in Casa Leo	Express check-in, Express check-out, Front desk, Tours, Concierge

Frequently asked question in Casa Leo

What are available facilities at Casa Leo?

There are top facilites at Casa Leo such as Swimming Pool, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Casa Leo?

The standard check-in time at Casa Leo is starting from 15:00 - 23:00 while the latest check-out time is at Before 12:00

Does Casa Leo provide breakfast?

Yes, Casa Leo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Casa Leo?

Casa Leo is a 3.0-star hotel.

How many rooms are available at Casa Leo?

Casa Leo has 12 rooms in total.

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More Reviews from Other Guests in Casa Leo

Overall Ratings & Reviews Casa Leo

Other sources (91)

8.4

Very Good

From 91 reviews

Cleanliness

8.6

Room Comfort

8.8

Service and Facilites

9.2

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Traveler Reviews Casa Leo

Number of reviews per page

Top reviews

Alan

Leisure Family

4.0

/10

Reviewed 51 week(s) ago

Expedia Group verified review

Very noisy, dogs barking all the time, internet only works half the time and does not work in the bedrooms, hot water only half of the time, extremely noisy water pump on the roof that went off every two minutes for 20 seconds 24 HOURS PER DAY!!, not much in the kitchen to cook with, the fridge door doesn't close properly, no ceiling fan in the living room, the beds were hard as hell, the couch is made of cement with thin cushions on it, we had to install new showerheads ourselves, I'm sure I forgot a few things.

Jon

10.0

/10

Reviewed 65 week(s) ago

Expedia Group verified review

Great place

Friends and Family

6.0

/10

Reviewed 111 week(s) ago

Hotels.com verified review

It is a very nice building, but missing some very basic amenities. The mattress was incredibly uncomfortable. I gave the owners of feedback. Hopefully this will be taken care of before the next guest arrive.

Nancy A

Leisure Family

8.0

/10

Reviewed 115 week(s) ago

Expedia Group verified review

Good sized 2 bedroom, 2 bathroom apartment with 2 balconies in a quiet, nice residential area 10 minutes to downtown. Property Manager Leonardo spoke perfect English and was very friendly and helpful. Apt needs some updating but it was perfect for my sister and me. Please note that the kitchen is lacking a lot of items, ie. bowls for cereal or salad, salad/mixing bowls, can opener, toaster, food storage containers for leftovers . Pots and pans need to be replaced because they are in poor condition. Air conditioners worked perfectly and there was always plenty of hot water in both bathrooms. Living RoomTV only has 3 English stations and Netflix does not work. TV in bedroom only in Spanish. Small pool but nice to cool off and read during the afternoon. Taxi to downtown PDC only $8.00. Would stay there again.

DENISE ANN

with Friends

10.0

/10

Reviewed 144 week(s) ago

Expedia Group verified review

Adriana

Leisure with Children

4.0

/10

Reviewed 182 week(s) ago

Expedia Group verified review

Sheets were very dirty. You can hear noise from others room. Light walls! Even though it has a garage, it’s very deep and small spaces.

maria

Leisure Family

2.0

/10

Reviewed 199 week(s) ago

Expedia Group verified review

The pool was filthy and the size was not proportion to the picture.. the internet was weak and the surrounding area was trashed

Jincong

Leisure with Children

2.0

/10

Reviewed 201 week(s) ago

Expedia Group verified review

This is the worst place I have ever stayed in. No one is on-site for check in / check out or problem solving. We were desperate when we arrived at night. Call multiple numbers multiple times for an hour to be able to get someone on the line. Basic amenities like microwave are missing. Water pressure is low and water was intermittent. Garage is so small that we got stuck by another car behind us and missed a trip.

KIKI WEN HONG

Leisure with Children

8.0

/10

Reviewed 203 week(s) ago

Expedia Group verified review

Very good deal, spacious rooms and cool AC, The only downside is the water little and it goes on and off.

Stefano

Leisure Family

6.0

/10

Reviewed 210 week(s) ago

Expedia Group verified review

Mattress very old and uncomfortable. No microwave, missing a lot of kitchen tools, smell really bad from toilet, hot water not always working. Very good A/C.

Christine

Leisure Family

10.0

/10

Reviewed 211 week(s) ago

Expedia Group verified review

Janice

10.0

/10

Reviewed 213 week(s) ago

Hotels.com verified review

Cesar

Leisure Family

8.0

/10

Reviewed 222 week(s) ago

Expedia Group verified review

The hotel-apartment was great, spacious, and clean. The bed in the living room was a twin size bed, perfect for my teenager. Only downside was the kitchen, no microwave, nor hand towels or napkins. The provided dishes, cups, cutlery, and plates were very almost new.

Logan

Friends and Family

10.0

/10

Reviewed 225 week(s) ago

Hotels.com verified review

Literally the only con, is that shower water takes forever to get warm (not hot). Amazing staff, quite area, spacious rooms, very clean, and great condition. Breakfast and lunch just across the street, and a huge gym that a lot of locals attend. Work out park just down the road just past the small convenience store. Wifi is plentiful and fast. We had to extend our stay!

Karen

Friends and Family

8.0

/10

Reviewed 228 week(s) ago

Hotels.com verified review

Affordable stay with lots of space, close to down town Playa del Carmen. Bed were a little go

Edgar

Leisure Family

10.0

/10

Reviewed 235 week(s) ago

Expedia Group verified review

Great service the property was clean and the service was great very clean

Verified traveler

Leisure with Partner

8.0

/10

Reviewed 247 week(s) ago

Expedia Group verified review

Nice place

Steve

Friends and Family

10.0

/10

Reviewed 295 week(s) ago

Hotels.com verified review

Check in and check out was easy. The room had two bedrooms (one king, and one queen beds), living area with a dinning table, and a kitchen with fridge. The AC worked properly and it nice to have WiFi. There is an underground parking for your car but also lots of street parking if you don’t feel like the extra hassle. Close to Sam’s Club, Some Walmart like store, and a shopping mall. Good location. Friendly staff. Price was similar to other regular rooms at other properties but for this one, you get the 2nd bedroom and extra space. Nice that they had an elevator.

Verified traveler

Friends and Family

8.0

/10

Reviewed 317 week(s) ago

Hotels.com verified review

Great location

Verified traveler

Friends and Family

8.0

/10

Reviewed 317 week(s) ago

Hotels.com verified review

Great location for exploring the area.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.