Casa Palmas

Muchos ruidos por la noche en la azotea

We booked on short notice after another rental feel through. Casa Palmas is good value for money and was close to the family we were visiting. Because we booked at the last minute, there was some confusion about how to access the property, but a whatsapp text exchange cleared up the confusion and we got in with no problem. There was a persistent fishy odor in the room, though the room was clean otherwise. There was no cleaning of the room or restocking of bathroom with toilet paper or removal of bathroom waste over the five night stay, which I would say is below the standard of other Mexican places we have stayed. The cleaning staff were happy enough to give us toilet paper after we ran into them, though a text the night before to the WhatsApp number that we needed toilet paper had gone entirely unanswered for 16 hours. (That was the only time we saw staff there at all.) There was no information in the room about how to contact staff other than WhatsApp, but it's not acceptable to not respond to a text for 16 hours if that is customers' only option. We would stay there again, but it would not be our first choice

Todo estubo muy bien excepto por las facturas te contestan cuando quieren y te entregan ya pasado el tiempo de facturación.

None of the code numbers for opening the street door and room door were sent to me in advance. I arrived with no battery power left in my phone and luckily had the taxi driver wait to help sort things out. I then had to phone to get the WIFI password. No bottled water in the room. As it’s located in a residential area, there are no restaurants close by. After 8 hours in buses, I didn’t exactly need this hassle. The room is clean with a comfortable bed.

This is a Air BB. There isn't a live person to greet us. Never had any physical contact with property owner or agent. However, many what's ap messages...Here is a message I sent to management company. Haven't received a reply as of this writing. I want to inform you of several issues with suite 107, especially the main access door. When you close the door, it locks automatically. However, when you leave, the door wouldn't open. After several attempts, I realized that the latch doesn't fully retract. I had to use a knife to push it in. However, when I use the key, the latch works perfectly. Also, the floor was dirty. So much so that our socks and bathmats got dirty when they got wet. The place needs a good deep cleaning and general maintenance.

Mi estadía estuvo excelente, recomendaría an mis amigos y conocidos. La atención muy rápida y amable. Definitivamente regresaré.

Bed sheets were dirty and had a lot of hair. Did not seem they were washed after the previous customer

Really nice location, exactly how it looks in the picture... Exactly what we need it

Buena ubicacion, cumple las expectativas

Excelente propiedad y limpieza y buena el área

Buena ubicación, habitación limpia ,

todo excelente, buena ubicacion y facil accseso

Excelente ubicación para acudir al consulado bonita zona de Guadalajara

Oxxo en la esquina

La ubicación es muy buena, tienes cosas muy cerca, está muy lindo y el personal de limpieza es muy amable y servicial, fueron muy atentas

It’s a nice property, very clean and comfortable, it’s also close to the Consulate, about 5-6 minutes, which is why we booked it. It’s my second time staying here. Would highly recommend 👌

Si! habitación muy limpia con muy buena ubicación para los trámites en el consulado, y hasta para llegar y salir hacia nuestra cuidad de origen además muy cómodas las instalaciones y bastante buenas la comunicación con el personal encargado p.

Excelente servicio

EXCELENTE MUY BUEN LUGAR PARA HOSPEDARSE NOS QUEDAMOS EXCELENTEMENTE SATISFECHAS POR SU EXCELENTE COMODIDAD Y EL LUGAR HERMOSOOO

Todo bien por el precio de la habitación, servicios suficientes y adecuados. Personal amable.