What is normal check-in & check-out time at Casa Velas Adults Only All Inclusive?

The standard check-in time at Casa Velas Adults Only All Inclusive is starting from 15:00 - 12:00 while the latest check-out time is at Before 11:00

What is the star rating of Casa Velas Adults Only All Inclusive?

Casa Velas Adults Only All Inclusive is a 4.5-star hotel.

How many floors does Casa Velas Adults Only All Inclusive have?

Casa Velas Adults Only All Inclusive has 4 floors.

How many rooms are available at Casa Velas Adults Only All Inclusive?

Casa Velas Adults Only All Inclusive has 80 rooms in total.

What do past guests say about Casa Velas Adults Only All Inclusive?

Casa Velas Adults Only All Inclusive is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

Casa Velas Adults Only All Inclusive

Name: Casa Velas Adults Only All Inclusive
Address: Pelicanos 311 Fracc. Marina Vallarta, Puerto Vallarta, Estado de Jalisco, Mexico, 48354, Pelicanos 311 Fracc. Marina Vallarta, Estado de Jalisco, 48354, Mexico
Rating: 9.6

Resorts

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9.6

/10

Exceptional

568 reviews

What Guests Say About Their Stay

Stephanie Michele

10.0

/ 10

This was our first time to Casa Velas. We liked how everything looked. It has beautiful landscaping and it is maintained very well. We were greeted warmly and everyone we passed always met us with a smile, a greeting, and a hand placed over their heart. The entire staff is genuinely gracious and kind. Many team members went out of their way to accommodate us which we appreciated. The restaurant service and the food were outstanding. I ate so much! I even requested chorizo added into my chilaquiles and eggs Benedict and the chef made great dishes with it. Even the appetizers (salad, soup, and caprese) were delicious. In fact, I ordered both the Cesar salad and the Tropical Caprese along with my dinner because I couldn't decide on which one to get. There was also a wide variety of drinks available at the restaurant, Pool side bar, and Lobby Bar. The Beach Club (their property outside of the hotel) had great service too and their Tostada Zen was so good that we had 3 of them. A shout out to some of the employees that we encountered were Sarahi and Miguel at the front desk, Ramon and Antonio at the pool bar, and Omar, Gerardo, and Ulises at their restaurant. It is employees like the ones I mentioned above that make us want to return. Not only is their hotel beautiful but they have team members who are the ones who make the experience worth it.

Martha

10.0

/ 10

Casa Velas by far has been one of the best resorts my husband and I have stayed at. The staff always went above and beyond. The food was outstanding. All the ingredients were always fresh and delicious. The swim up bar at the pool was probably my favorite spot on the resort. Ramon and Antonio were always ready and willing to prepare us another delicious cocktail. Our room was tidied up to appear like it was our first night there. We also scheduled a wonderful couples massage at the spa which I also give it 5 stars! I cant think of a single that we did not like. We will definitely book this resort again.

Paul

10.0

/ 10

Property was very well kept and clean. Room service was excellent. The beach club was closed and I really wanted to visit Tau Beach Club. Instead they had a suite near the beach but the vibe wasn’t what we expected. Only negative about the experience was after each food or drink event I was given a bill. I’d rather just go through the week and at the end of my stay leave one big tip instead of 25 small tips.

In the Area

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Pelicanos 311 Fracc. Marina Vallarta, Puerto Vallarta, Estado de Jalisco, Mexico, 48354

Main Facilities

This accommodation offers:

Beach shuttle

Outdoor pool

Golf course

Golf practice

Poolside bar

Steam room

Private beach nearby

Laundry service

Parking

Luggage storage

Elevator

Garden

Health club

Casa Velas Adults Only All Inclusive is located in area / city Puerto Vallarta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Casa Velas Adults Only All Inclusive

Pelicanos 311 Fracc. Marina Vallarta, Puerto Vallarta, Estado de Jalisco, Mexico, 48354

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Lobby Casa Velas Adults Only All Inclusive

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Discover More About Casa Velas Adults Only All Inclusive

General
In Puerto Vallarta (Marina Vallarta)

Location
With a stay at Casa Velas Adults Only All Inclusive in Puerto Vallarta (Marina Vallarta), you'll be a 4-minute drive from Cruise Ship Terminal and 8 minutes from Malecon.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

El Faro Lighthouse - 1.1 km / 0.7 mi
Marina Vallarta Golf Club - 1.2 km / 0.7 mi
El Salado Estuary State Park - 1.2 km / 0.8 mi
Winclub Casino Platinum - 1.4 km / 0.9 mi
Vallarta Casino - 1.5 km / 1 mi
Galeria Vallarta - 2.8 km / 1.8 mi
Puerto Mágico - 3.3 km / 2.1 mi
Cruise Ship Pier - 3.4 km / 2.1 mi
International Convention Center - 3.4 km / 2.1 mi
Cruise Ship Terminal - 3.5 km / 2.2 mi
Playa de Oro - 3.6 km / 2.3 mi
Hotel Zone Beach - 3.9 km / 2.4 mi
La Isla - 4.4 km / 2.7 mi
Playa Flamingos - 4.5 km / 2.8 mi
Plaza Caracol - 4.8 km / 3 mi

The nearest major airport is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 4.2 km / 2.6 mi

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. The complimentary beach shuttle makes getting to the surf and sand a breeze.

Business Facilities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Dining
Enjoy international cuisine at Emiliano, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Rooms
Make yourself at home in one of the 80 guestrooms featuring free minibar items and espresso makers. Your pillowtop bed comes with down comforters and premium bedding. 32-inch plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers.

All facilities in Casa Velas Adults Only All Inclusive

Facility

Beach shuttle

Outdoor pool

Golf course

Golf practice

Poolside bar

Steam room

Private beach nearby

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Things to Do

Romantic proposal packages
Outdoor pool
Garden
Spa
Health club
Picnic area
Private beach nearby
Sauna
Steam room
Pool cabanas
Pool sun loungers

Food and Drinks

Vegetarian meal
Poolside bar
Snack bar

Transportation

Beach shuttle

Connectivity

Free WiFi
Internet point
WiFi (surcharge)

General

Banquet
Ballroom
Parking
Terrace

Accessibilty

Accessible parking
Accessible path of travel

Public Facilities

Elevator
Smoke-free area
Safety deposit box

Hotel Services

Laundry service
Multilingual staff
Newspaper in lobby
Wedding service
Luggage storage
Porter
24-hour Receptionist
Concierge

Business Facilities

Business facilities
Conference rooms

Nearby Facilities

Gift shop
Shops
Hair salon

Sports and Recreations

Golf club
Fitness center
Golf practice
Golf course

Accommodation Policy & General Information in Casa Velas Adults Only All Inclusive

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property enforces a strict dress code in the restaurants.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 12:00 - to 11:00
Available rooms at Casa Velas Adults Only All Inclusive	80
Number of floors in Casa Velas Adults Only All Inclusive	4
Another facilities in Casa Velas Adults Only All Inclusive	Romantic proposal packages, Outdoor pool, Garden, Spa, Health club

More Reviews from Other Guests in Casa Velas Adults Only All Inclusive

Overall Ratings & Reviews Casa Velas Adults Only All Inclusive

Other sources (568)

9.6

Exceptional

From 568 reviews

Cleanliness

9.8

Room Comfort

9.4

Location

9.0

Service and Facilites

9.8

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Traveler Reviews Casa Velas Adults Only All Inclusive

Number of reviews per page

20

40

Top reviews

Stephanie Michele

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

This was our first time to Casa Velas. We liked how everything looked. It has beautiful landscaping and it is maintained very well. We were greeted warmly and everyone we passed always met us with a smile, a greeting, and a hand placed over their heart. The entire staff is genuinely gracious and kind. Many team members went out of their way to accommodate us which we appreciated. The restaurant service and the food were outstanding. I ate so much! I even requested chorizo added into my chilaquiles and eggs Benedict and the chef made great dishes with it. Even the appetizers (salad, soup, and caprese) were delicious. In fact, I ordered both the Cesar salad and the Tropical Caprese along with my dinner because I couldn't decide on which one to get. There was also a wide variety of drinks available at the restaurant, Pool side bar, and Lobby Bar. The Beach Club (their property outside of the hotel) had great service too and their Tostada Zen was so good that we had 3 of them. A shout out to some of the employees that we encountered were Sarahi and Miguel at the front desk, Ramon and Antonio at the pool bar, and Omar, Gerardo, and Ulises at their restaurant. It is employees like the ones I mentioned above that make us want to return. Not only is their hotel beautiful but they have team members who are the ones who make the experience worth it.

Martha

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Casa Velas by far has been one of the best resorts my husband and I have stayed at. The staff always went above and beyond. The food was outstanding. All the ingredients were always fresh and delicious. The swim up bar at the pool was probably my favorite spot on the resort. Ramon and Antonio were always ready and willing to prepare us another delicious cocktail. Our room was tidied up to appear like it was our first night there. We also scheduled a wonderful couples massage at the spa which I also give it 5 stars! I cant think of a single that we did not like. We will definitely book this resort again.

Paul

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Property was very well kept and clean. Room service was excellent. The beach club was closed and I really wanted to visit Tau Beach Club. Instead they had a suite near the beach but the vibe wasn’t what we expected. Only negative about the experience was after each food or drink event I was given a bill. I’d rather just go through the week and at the end of my stay leave one big tip instead of 25 small tips.

Nancy

with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The property was gorgeous, I loved all the tropical foliage. The pool area was spectacular. The room was spacious, cool and quiet. The staff was exceptional. We enjoyed our meals at the onsite restaurant and our time at The Beach Club. My only regret was The Beach Club wasn’t open on Sunday and that was disappointing. We were directed to the sister property which was also nice with beach front area. Overall excellent stay, would book again.

jermany

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The property was clean, relaxing, well maintained and I would go back for sure.

Paul W

with Partner

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

We stayed for two nights to relax and recharge prior to a large family gathering. Casa Velas was perfect for our purpose. I wouldn't change anything.

Zhu

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Gorgeous hotel and amazing stay, will definitely come back!!

Phil

with Partner

8.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Beautiful, quiet place. The pool was a bit too cold for our liking. The restaurant food was about a 7.

Simon

with Partner

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Amazing Resort!!! Highly recommend. The setting / proximity to the airport was perfect. Amenities are truly 5 star. And the staff was unforgettable!

JENNIFER

8.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Perfectly clean! Staff was all sweet. This was our 4th time at the resort. I didn't think the wait staff was up to their usual excellence. - as they

Robert

with Partner

10.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

Thus is an incredible resort.. amazing staff, beautiful property .. great food. It’s perfect.

Gregory

Friends and family Family

10.0

/10

Reviewed 41 week(s) ago

Hotels.com verified review

Most everything was great!

Patrick

with Partner

10.0

/10

Reviewed 46 week(s) ago

Hotels.com verified review

This was our third trip to Casa Velas. We thought it couldn't get any better and then we saw the new breakfast menu and wine list. So glad to have some lighter options for breakfast, and the new wines are excellent. Of course it’s the staff that always makes us want to keep coming back. Notably, Camila, Gerardo, and Omar at breakfast; Enrique, Carlos, and Antonio at Tao; Avaldo and Ramon at the Aqua Bar; and Daniel, Gerardo, Rigo, Rosacio at dinner. We’re already planning our next trip back! Not a complaint, but the only thing we’d like to see different is if Casa Velas would offer the build-your-own pasta dish offered for dinner, as it’s currently only on the lunch menu. The lunch menu at Emiliano's is so great, but we usually find ourselves at Tao or Aqua Bar...

Stephen

Leisure with Partner

6.0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

Website is a little misleading illustrating the beach images eluding to the resort being on the beach

Lyman

with Partner

8.0

/10

Reviewed 48 week(s) ago

Hotels.com verified review

For an older hotel they do a great job making it comfortable. We will come back.

Doug

with Partner

10.0

/10

Reviewed 49 week(s) ago

Hotels.com verified review

Service is top notch, friendly and professional.

Miguel

8.0

/10

Reviewed 50 week(s) ago

Expedia Group verified review

Great place. Excelent service at the pool Avalos was an excellent waiter made me feel like a King. Avir all great. Restaurant may need a little improvement in service and taste. Over all great.

Shana

Leisure with Partner

10.0

/10

Reviewed 55 week(s) ago

Expedia Group verified review

Staff are amazing. Food is great. Quiet. Very relaxing

Edward

Leisure with Partner

10.0

/10

Reviewed 58 week(s) ago

Expedia Group verified review

I’m in love with all your staff especially the waiters. I want to adopt all of them into my family. We’re really really going to miss them. Maybe they can teach us Americans more about caring. Love to all of them.

Kyle

Leisure

8.0

/10

Reviewed 63 week(s) ago

Expedia Group verified review

I booked for 4 days at this great place. I went for a relaxation trip and it was a great choice for it. It was down season so there were not many fellow tourists around. The service was amazing and I felt like I was treated much like a family member of their staff. Omar at the restaurant was so personable, kind and just an overall great person. He provided some of the best service in a restaurant I have ever received. From all staff on site they had exceptional customer service and kindness I loved the room and outside patio / dip pool where I could relax at my own will. The main pool was also great.

Number of reviews per page

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