El Paraiso Hotel Tulum is located in area / city Tulum.
Read More
Read More
Log In
Register
Search Hotels
- /
- 30,319Hotels in Mexico/
- /
- 2,489Hotels in Tulum/
- Hotel in El Paraiso Hotel Tulum
See Other Accommodations in Tulum
See All Photos
El Paraiso Hotel Tulum
Hotels
9.2
/10
Exceptional
135 reviews
What Guests Say About Their Stay
Mehiar
10.0
/ 10
This is an amazing place to stay. I would stay again for sure. Very nice beach and you can take the electric car to go to the ruins. The only thing to keep in mind is that getting in and out of the hotel requires ordering a taxi from the hotel since they don't let anyone in and out of the park where the hotel is located. Very friendly staff and the room is very well equipped.
Julia
10.0
/ 10
We had a very nice time at El Paraiso Hotel de Tulum. It was located on a beautiful beach – although be aware of the season, lots of seaweed. So I don’t know if it’s just in the summer or what, but there was a lot of it. But once you stepped over the seaweed, the water was really pretty. The service was great-they answered all my questions and were able to recommend a snorkeling and cenote tour. Bring your bug spray and your sunscreen you will need both.
Amy
10.0
/ 10
The pool pictured for the property is a private pool and not the main one available. Breakfast was good but the restaurant closes very early in the evening. The staff was very kind.
In the Area
See Map
Carr. Tulum-Boca Paila, Mz 3, Lote 2, Tulum, Estado de Quintana Roo, Mexico, 77780
Main Facilities
Read More
Swimming Pool
Restaurant
WiFi
Available Room Types in El Paraiso Hotel Tulum
Speed up your search by choosing what you need
Price Display
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around El Paraiso Hotel Tulum
Carr. Tulum-Boca Paila, Mz 3, Lote 2, Tulum, Estado de Quintana Roo, Mexico, 77780
Discover More Places
Discover More About El Paraiso Hotel Tulum
Location
El Paraiso Hotel Tulum is located in area / city Tulum.
About El Paraiso Hotel Tulum
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
Savor your favorite dishes with special cuisines from El Paraiso Hotel Tulum exclusively for you.
El Paraiso Hotel Tulum is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, El Paraiso Hotel Tulum is the right place to stay.
All facilities in El Paraiso Hotel Tulum
Others
Things to Do
- Romantic proposal packages
- Beach umbrella
- Outdoor pool
- Private beach
- Garden
- Spa
- Beach towel
- Beach sun loungers
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Luggage storage
- Front desk
- Concierge
Food and Drinks
- Bar
- Beach Bar
- Breakfast
- Snack bar
Public Facilities
- Others
- Coffee shop
- Coffee/tea in lobby
- Restaurant
General
- Microwave (shared)
- Smoking area
- Parking
Connectivity
- Free WiFi
Nearby Facilities
- Souvenir shop
Accommodation Policy & General Information in El Paraiso Hotel Tulum
Important Note
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Administrative fee: MXN 205 per person, per stay
We have included all charges provided to us by the property.
The listed mandatory additional fee comprises the park entry fee for non-resident guests. The fee for guests who are residents of Mexico is MXN 255 per person, per day. Fees are collected at park entrance.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property uses eco-friendly cleaning products
- Safety features at this property include a fire extinguisher, a smoke detector, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, WiFi |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at El Paraiso Hotel Tulum | 15 |
Number of floors in El Paraiso Hotel Tulum | 1 |
Another facilities in El Paraiso Hotel Tulum | Romantic proposal packages, Beach umbrella, Outdoor pool, Private beach, Garden |
Frequently asked question in El Paraiso Hotel Tulum
What are available facilities at El Paraiso Hotel Tulum?
There are top facilites at El Paraiso Hotel Tulum such as Swimming Pool, Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at El Paraiso Hotel Tulum?
The standard check-in time at El Paraiso Hotel Tulum is starting from From 15:00 while the latest check-out time is at Before 12:00
Does El Paraiso Hotel Tulum provide breakfast?
Yes, El Paraiso Hotel Tulum provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of El Paraiso Hotel Tulum?
El Paraiso Hotel Tulum is a 3.5-star hotel.
How many floors does El Paraiso Hotel Tulum have?
El Paraiso Hotel Tulum has 1 floors.
See All
More Reviews from Other Guests in El Paraiso Hotel Tulum
Overall Ratings & Reviews El Paraiso Hotel Tulum
Other sources (135)
9.2
Exceptional
From 135 reviews
Cleanliness
9.6
Room Comfort
8.8
Service and Facilites
9.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews El Paraiso Hotel Tulum
Number of reviews per page
20
40
Top reviews
Yakup
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
it is 20 mins walk away from the Maya Ruins, we didnt chekc that in the first day. And there are free electric busses that take you the ruins in less than 10 minutes
Mehiar
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This is an amazing place to stay. I would stay again for sure. Very nice beach and you can take the electric car to go to the ruins. The only thing to keep in mind is that getting in and out of the hotel requires ordering a taxi from the hotel since they don't let anyone in and out of the park where the hotel is located. Very friendly staff and the room is very well equipped.
Read More
denis
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Beautiful beach, very nice staff, comfortable room.
Julia
Friends and Family
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
We had a very nice time at El Paraiso Hotel de Tulum. It was located on a beautiful beach – although be aware of the season, lots of seaweed. So I don’t know if it’s just in the summer or what, but there was a lot of it. But once you stepped over the seaweed, the water was really pretty. The service was great-they answered all my questions and were able to recommend a snorkeling and cenote tour. Bring your bug spray and your sunscreen you will need both.
Read More
Amy
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
The pool pictured for the property is a private pool and not the main one available. Breakfast was good but the restaurant closes very early in the evening. The staff was very kind.
Amy
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
The staff was very friendly and attentive. The restaurant onsite did not stay open very late so we had to get dinner offsite quite often.
Kimberly
Leisure Family
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Keep in mind the sargasm season when choosing a beach front resort. It was still lovely but i wasn't prepared. 😄
Timothy
Leisure Family
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
This is an amazing place. The hotel is inside Del Jaguar Parque Tulum.
You need to go through the park gate when you come to the hotel. It’s 120 pesos every time you leave and come back during park hours. After park hours, you can keep your wristband.
There are some great restaurants down the beach and the restaurant at the beach club is good. Breakfast is very good and the service is excellent. We loved the beach club and the beach itself is beautiful with nice clean fine white sand. There is a lot of seaweed at times in the water. The room was small but the cleaning was excellent with different ‘towel animals’ every day. There are free shuttles in the park to get to the ruins and museum.
I would definitely recommend it.
Read More
fernando
Leisure Family
8.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Well located property but did feel that the price/value ratio was off. I did have a situation where i was handed two lanyards with a key to the room and one for the room safe. Somehow the key to the safe fell off the lanyard in a quick walk to a restaurant next door. Ended up having to pay $100 to replace that key that fell off the lanyard they gave me. Property should make the switch to code based safes and different key systems. So it did not feel great to pay $100 after overpaying for the room. The ocean had a lot of algae and that contributed to the feel of not receiving proper value.
Read More
Stephanie
Leisure with Children
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
This property was exactly what we were looking for. Small hotel but beautiful inside and out! Steps from the beautiful beach and beach club that offers lounge beds for your full day on the beach. There is also a restaurant on site where breakfast is included. The food was great! The hotel is in a national park which was very nice. There are a few restaurants in walking distance and there is a tram that takes you throughout the park during the day. Also a museum that is free!! The ladies at the reception desk were very helpful. They reserved restaurants for us and excursions! They kept in contact with us throughout. My family of 3 felt very safe and we had the best time! We will definitely be back here!
Read More
Augustine
Leisure Family
8.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
The staff was awesome(x10)!!!. Everything was on point. Clean facilities and beutiful beachfront. The only thing that I wish they would provide is dinner so your not out looking for food like Dora the Explorer at night.
Meghan
Leisure with Friends
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Fantastic and welcoming staff
Verified traveler
Friends and Family
10.0
/10
Reviewed 58 week(s) ago
Hotels.com verified review
The facilities and the hotel staff were amazing! We arrived late the night of our check in and we called the hotel and they were so kind as to pick up take out for us because the restaurants in the immediate area would be closed by the time we arrived. The location was ideal for what me and my friends were looking for. The private beach club meant that things were lively and exciting during the day but in the early mornings and evenings we had the beach, ocean, and stars to ourselves. Being located right by the ruins was such a luxury. We biked there in under 10mins. The breakfast provided by the hotel was delicious and had a good variety. We could also have lunch and dinner at the beach club but there are a few restaurants in the area to try. Marco, Martha, Lucia, and Cassandra were all amazing. Thank you so much for your hospitality!!!
Read More
Eiriena
Leisure with Partner
8.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
While the hotel was pretty and the beach is clean - check in was smooth staff was very pleasant- offered an upgrade which we booked thro uh h Expedia - and as VIP of Expedia it should have been free- it was $600 USD we stayed in the bungalow which was nice but comes with no extra amenities lol was even charged for the milk for the coffee in the room.
Everyone is very aggressive with tips to be received - but this was true for all the restaurants we visited not just the hotel restaurant. This hotels restaurant closes at 5:30-6PM and dinner is not available. You can ask front desk to arrange a car for you but the price they give you will not be the price when you get in the cab lol both times for scammed out of an additional 100-200 pesos. Also hotel does not follow the current conversions USD to Pesos and when told theirs was off changing prices by a few dollars o was met with pretty aggravated responses. On the one hand what’s a few dollars ? But on the other you should be honest.
Hotel all in all is nothing to cry home about and neither is service although the beach itself area was beautiful and kept clean as it’s in the national park.
Read More
Alan
Leisure
10.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Staff and service were excellent and I look forward to staying there again. Love the beach area too.
Elizabeth
10.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
Great place
Roberto
10.0
/10
Reviewed 81 week(s) ago
Expedia Group verified review
Great place!
Mark
Friends and Family
10.0
/10
Reviewed 85 week(s) ago
Hotels.com verified review
I should give the hotel a negative review to keep it as a hidden gem, but it’s a wonderful hotel with great staff. I’d love to come back.
Gilberto
Leisure with Children
10.0
/10
Reviewed 88 week(s) ago
Expedia Group verified review
Great service great staff , convenient location super clean. Had a great time with the family. Thank you to all the staff service.
Frederic
Friends and Family
10.0
/10
Reviewed 90 week(s) ago
Hotels.com verified review
Friendly place, small hotel with beach club. Martha was extremely accommodating with our last minute booking (the morning of!). Beach club was great and beach bed was included with reservation, as well as breakfast. The hotels provides bikes to go exploring or in our case to the restaurant Casa Maria in the evening.
Note that there is a 60 pesos per person charge to enter the national park within which the hotel is located. You cannot bring cans, plastic bottles or alcohol in the park.
Read More
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Tulum
About Traveloka
Copyright © 2026 Traveloka. All rights reserved