El Paraiso Hotel Tulum is located in area / city Tulum.
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El Paraiso Hotel Tulum
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9.2
/10
Exceptional
169 reviews
What Guests Say About Their Stay
Melissa
10.0
/ 10
Paying the daily national park fee and figuring out where to enter and exit were a pain, but once we got the hang of it, not bad. Beach was full of seaweed; that way all along coast, even Cancun.
Tulum Ruins was my favorite, above Chichen Itza!
Food excellent at resort and every where else. Hotel staff were friendly and helpful.
Sandra
10.0
/ 10
The Hotel is located in Jaguar park. It’s close to the Archaeological ruins, and Tulum’s downtown. I recommend to rent a car. Be aware of Guardia Nacional. Every time you drive through the entrance point, they will ask evidence of your hotel. And they can be annoying. They can deny the entrance to your hotel. Also, because it’s a park you are to supposed to pay daily entrance. But in the hotel they are very helpful with this matter. It’s preferable to visit in times when there is no sargazo ( seaweeds). The food in the restaurant is delicious!!! We enjoyed our stay. We are looking forward to visit again , but this time without sargazo.
Kimberly
10.0
/ 10
We loved the hotel's location in the National Park and on the beach. The restaurant was delicious, the staff were helpful, everything was great. We loved the free breakfast! They gave us bikes to use and we were able to visit other hotels for dinner each night and feel safe doing so. We walked to the ruins and took the electric shuttles. The only things we'd have changed was to have the bar and/or restaurant open later so we could grab apps or drinks in the evenings. We were also quite confused by how the shuttles worked and it took a couple days to figure it out, so a better explanation with a map of the routes might have been helpful. But these are just suggestions. We had a wonderful time!
In the Area
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Carr. Tulum-Boca Paila, Mz 3, Lote 2, Tulum, Estado de Quintana Roo, Mexico, 77780
Main Facilities
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Swimming Pool
Restaurant
Parking
WiFi
What's around El Paraiso Hotel Tulum
Carr. Tulum-Boca Paila, Mz 3, Lote 2, Tulum, Estado de Quintana Roo, Mexico, 77780
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Discover More About El Paraiso Hotel Tulum
General
Near Playa Paraiso
Location
With a stay at El Paraiso Hotel Tulum in Tulum (Zona Hotelera), you'll be steps from Playa Paraiso and a 2-minute drive from Tulum Mayan Ruins. This beach hotel is 1.3 mi (2.1 km) from Tulum National Park and 2.6 mi (4.2 km) from Tulum Beach.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Jaguar Park - 0.1 km / 0.1 mi
Playa Paraiso - 0.2 km / 0.1 mi
Las Palmas Public Beach - 0.5 km / 0.3 mi
Tulum Mayan Ruins - 1.5 km / 0.9 mi
Temple of the Frescoes - 1.6 km / 1 mi
Playa Ruinas - 1.6 km / 1 mi
Temple of the Descending God - 1.8 km / 1.1 mi
Casa del Cenote - 1.9 km / 1.2 mi
Jaguar Viewpoint Tulum - 2.1 km / 1.3 mi
Tulum National Park - 2.1 km / 1.3 mi
Tulum Tower - 2.1 km / 1.3 mi
Acceso al Parque Jaguar - 2.2 km / 1.4 mi
SFER IK - 3 km / 1.9 mi
Área de Protección de Flora y Fauna Jaguar - 3.1 km / 1.9 mi
Regional Museum of the Eastern Coast - 3.4 km / 2.1 mi
The nearest airports are:
Tulum Intl. Airport (TQO) - 46.3 km / 28.8 mi
Cancun Intl. Airport (CUN) - 122.4 km / 76.1 mi
Facilities
Relax at the full-service spa, where you can enjoy massages. After dipping into one of the 2 outdoor pools, you can spend some time at the private beach. This Mediterranean hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Business Facilities
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free self parking is available onsite.
Dining
Enjoy Mexican cuisine at El Paraiso Restaurante, a beachfront restaurant which features a bar/lounge and an ocean view. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the beach bar. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 15 air-conditioned rooms featuring minibars. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
All facilities in El Paraiso Hotel Tulum
Swimming Pool
Entertainment Facility
Fitness Center
Common Space
Lobby
Things to Do
- Romantic proposal packages
- Outdoor pool
- Private beach
- Outdoor facilities
- Beach umbrella
- Garden
- Spa
- Beach towel
- Shops
- Beach sun loungers
- Pool sun loungers
Food and Drinks
- Vegetarian meal
- Breakfast
- Snack bar
Transportation
- Secure parking
Connectivity
- Free WiFi
General
- Microwave (shared)
- Smoking area
- Parking
Public Facilities
- Coffee shop
- Coffee/tea in lobby
- Parking
Hotel Services
- Laundry service
- Multilingual staff
- Luggage storage
- Concierge
Nearby Facilities
- Gift shop
Sports and Recreations
- Beach volleyball
- Volleyball
Accommodation Policy & General Information in El Paraiso Hotel Tulum
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets
Pets Not Allowed
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General Information
Popular Facilities | Swimming Pool, Restaurant, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - 19:30 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at El Paraiso Hotel Tulum | 15 |
Number of floors in El Paraiso Hotel Tulum | 1 |
Another facilities in El Paraiso Hotel Tulum | Romantic proposal packages, Outdoor pool, Private beach, Outdoor facilities, Beach umbrella |
Frequently asked question in El Paraiso Hotel Tulum
What are available facilities at El Paraiso Hotel Tulum?
There are top facilites at El Paraiso Hotel Tulum such as Swimming Pool, Restaurant, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at El Paraiso Hotel Tulum?
The standard check-in time at El Paraiso Hotel Tulum is starting from 15:00 - 19:30 while the latest check-out time is at Before 12:00
Does El Paraiso Hotel Tulum provide breakfast?
Yes, El Paraiso Hotel Tulum provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of El Paraiso Hotel Tulum
El Paraiso Hotel Tulum has a 3.5-star rating.
How many floors does El Paraiso Hotel Tulum have?
El Paraiso Hotel Tulum has 1.
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More Reviews from Other Guests in El Paraiso Hotel Tulum
Overall Ratings & Reviews El Paraiso Hotel Tulum
Other sources (169)
9.2
Exceptional
From 169 reviews
Cleanliness
9.6
Room Comfort
9.0
Service and Facilites
9.4
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Traveler Reviews El Paraiso Hotel Tulum
Number of reviews per page
20
40
Top reviews
Melissa
Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Paying the daily national park fee and figuring out where to enter and exit were a pain, but once we got the hang of it, not bad. Beach was full of seaweed; that way all along coast, even Cancun.
Tulum Ruins was my favorite, above Chichen Itza!
Food excellent at resort and every where else. Hotel staff were friendly and helpful.
Read More
Sandra
with Children
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The Hotel is located in Jaguar park. It’s close to the Archaeological ruins, and Tulum’s downtown. I recommend to rent a car. Be aware of Guardia Nacional. Every time you drive through the entrance point, they will ask evidence of your hotel. And they can be annoying. They can deny the entrance to your hotel. Also, because it’s a park you are to supposed to pay daily entrance. But in the hotel they are very helpful with this matter. It’s preferable to visit in times when there is no sargazo ( seaweeds). The food in the restaurant is delicious!!! We enjoyed our stay. We are looking forward to visit again , but this time without sargazo.
Read More
Kimberly
Family
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
We loved the hotel's location in the National Park and on the beach. The restaurant was delicious, the staff were helpful, everything was great. We loved the free breakfast! They gave us bikes to use and we were able to visit other hotels for dinner each night and feel safe doing so. We walked to the ruins and took the electric shuttles. The only things we'd have changed was to have the bar and/or restaurant open later so we could grab apps or drinks in the evenings. We were also quite confused by how the shuttles worked and it took a couple days to figure it out, so a better explanation with a map of the routes might have been helpful. But these are just suggestions. We had a wonderful time!
Read More
Gurucharan
with Children
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Right up against beach area with white sand. Good size pool. Property is inside protected reserve, and surrounded by a jungle with a single road for access. Couple of nearby restaurants are accessible walking on the beach, or the road, and have excellent food. With everything else in the area for other activities (Cenote, water parks etc), this offers the best location to stay and unwind and explore.
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Michael
with Partner
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
lovely hotel on one of the best neaches in Tulum. Staff was highly attentive to our needs and sincerely wanted my family to have a memorable experience. The room has the look and feel of a spa. The complimentary breakfast was healthy and delicious. Small, quaint, and delightful. We'll be back for another week.
Yakup
Leisure Family
8.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
it is 20 mins walk away from the Maya Ruins, we didnt chekc that in the first day. And there are free electric busses that take you the ruins in less than 10 minutes
Mehiar
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
This is an amazing place to stay. I would stay again for sure. Very nice beach and you can take the electric car to go to the ruins. The only thing to keep in mind is that getting in and out of the hotel requires ordering a taxi from the hotel since they don't let anyone in and out of the park where the hotel is located. Very friendly staff and the room is very well equipped.
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denis
with Partner
10.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
Beautiful beach, very nice staff, comfortable room.
Julia
Friends and Family Family
10.0
/10
Reviewed 63 week(s) ago
Hotels.com verified review
We had a very nice time at El Paraiso Hotel de Tulum. It was located on a beautiful beach – although be aware of the season, lots of seaweed. So I don’t know if it’s just in the summer or what, but there was a lot of it. But once you stepped over the seaweed, the water was really pretty. The service was great-they answered all my questions and were able to recommend a snorkeling and cenote tour. Bring your bug spray and your sunscreen you will need both.
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Amy
10.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
The pool pictured for the property is a private pool and not the main one available. Breakfast was good but the restaurant closes very early in the evening. The staff was very kind.
Amy
10.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
The staff was very friendly and attentive. The restaurant onsite did not stay open very late so we had to get dinner offsite quite often.
Kimberly
Leisure Family
10.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
Keep in mind the sargasm season when choosing a beach front resort. It was still lovely but i wasn't prepared. 😄
Timothy
Leisure Family
10.0
/10
Reviewed 78 week(s) ago
Expedia Group verified review
This is an amazing place. The hotel is inside Del Jaguar Parque Tulum.
You need to go through the park gate when you come to the hotel. It’s 120 pesos every time you leave and come back during park hours. After park hours, you can keep your wristband.
There are some great restaurants down the beach and the restaurant at the beach club is good. Breakfast is very good and the service is excellent. We loved the beach club and the beach itself is beautiful with nice clean fine white sand. There is a lot of seaweed at times in the water. The room was small but the cleaning was excellent with different ‘towel animals’ every day. There are free shuttles in the park to get to the ruins and museum.
I would definitely recommend it.
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fernando
Leisure Family
8.0
/10
Reviewed 82 week(s) ago
Expedia Group verified review
Well located property but did feel that the price/value ratio was off. I did have a situation where i was handed two lanyards with a key to the room and one for the room safe. Somehow the key to the safe fell off the lanyard in a quick walk to a restaurant next door. Ended up having to pay $100 to replace that key that fell off the lanyard they gave me. Property should make the switch to code based safes and different key systems. So it did not feel great to pay $100 after overpaying for the room. The ocean had a lot of algae and that contributed to the feel of not receiving proper value.
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Stephanie
Leisure with Children
10.0
/10
Reviewed 83 week(s) ago
Expedia Group verified review
This property was exactly what we were looking for. Small hotel but beautiful inside and out! Steps from the beautiful beach and beach club that offers lounge beds for your full day on the beach. There is also a restaurant on site where breakfast is included. The food was great! The hotel is in a national park which was very nice. There are a few restaurants in walking distance and there is a tram that takes you throughout the park during the day. Also a museum that is free!! The ladies at the reception desk were very helpful. They reserved restaurants for us and excursions! They kept in contact with us throughout. My family of 3 felt very safe and we had the best time! We will definitely be back here!
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Augustine
Leisure Family
8.0
/10
Reviewed 85 week(s) ago
Expedia Group verified review
The staff was awesome(x10)!!!. Everything was on point. Clean facilities and beutiful beachfront. The only thing that I wish they would provide is dinner so your not out looking for food like Dora the Explorer at night.
Meghan
Leisure with Friends
10.0
/10
Reviewed 85 week(s) ago
Expedia Group verified review
Fantastic and welcoming staff
Verified traveler
Friends and Family with Friends
10.0
/10
Reviewed 89 week(s) ago
Hotels.com verified review
The facilities and the hotel staff were amazing! We arrived late the night of our check in and we called the hotel and they were so kind as to pick up take out for us because the restaurants in the immediate area would be closed by the time we arrived. The location was ideal for what me and my friends were looking for. The private beach club meant that things were lively and exciting during the day but in the early mornings and evenings we had the beach, ocean, and stars to ourselves. Being located right by the ruins was such a luxury. We biked there in under 10mins. The breakfast provided by the hotel was delicious and had a good variety. We could also have lunch and dinner at the beach club but there are a few restaurants in the area to try. Marco, Martha, Lucia, and Cassandra were all amazing. Thank you so much for your hospitality!!!
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Eiriena
Leisure with Partner
8.0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
While the hotel was pretty and the beach is clean - check in was smooth staff was very pleasant- offered an upgrade which we booked thro uh h Expedia - and as VIP of Expedia it should have been free- it was $600 USD we stayed in the bungalow which was nice but comes with no extra amenities lol was even charged for the milk for the coffee in the room.
Everyone is very aggressive with tips to be received - but this was true for all the restaurants we visited not just the hotel restaurant. This hotels restaurant closes at 5:30-6PM and dinner is not available. You can ask front desk to arrange a car for you but the price they give you will not be the price when you get in the cab lol both times for scammed out of an additional 100-200 pesos. Also hotel does not follow the current conversions USD to Pesos and when told theirs was off changing prices by a few dollars o was met with pretty aggravated responses. On the one hand what’s a few dollars ? But on the other you should be honest.
Hotel all in all is nothing to cry home about and neither is service although the beach itself area was beautiful and kept clean as it’s in the national park.
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Alan
Leisure
10.0
/10
Reviewed 92 week(s) ago
Expedia Group verified review
Staff and service were excellent and I look forward to staying there again. Love the beach area too.
Number of reviews per page
20
40
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