What do past guests say about Hotel Casa Comtesse?

Hotel Casa Comtesse is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Casa Comtesse

Name: Hotel Casa Comtesse
Address: 197 Av. Benjamín Franklin Hipódromo, Cuauhtémoc, Mexico City, Mexico, 06100, 197 Av. Benjamín Franklin Hipódromo, Mexico City, 06100, Mexico
Rating: 9.6

B&b

9.6

/10

Exceptional

66 reviews

What Guests Say About Their Stay

Kelvin

10.0

/ 10

Everything was outstanding: location, staff, breakfast, etc. This was the perfect stay in CDMX and we’d return in a heartbeat!

Sarah

10.0

/ 10

I debated whether to even do this review so that the word wouldn't get out about how amazing this property is. From the minute we walked in the door, we were in love. Within 24 hours we knew we would never stay anywhere else in CDMX. The staff is so kind and helpful, the food is top notch, and the little touches of art and design put this hotel over the edge. We truly felt cared for and can not wait to come back. THANK YOU to the whole team for making our anniversary the best trip ever. Hasta pronto! xoxo

steven

10.0

/ 10

Great place to stay! Historic house in safe, quaint part of Mexico City. Staff was super friendly and helpful.

In the Area

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197 Av. Benjamín Franklin Hipódromo, Cuauhtémoc, Mexico City, Mexico, 06100

Main Facilities

Restaurant

WiFi

Hotel Casa Comtesse is located in area / city Cuauhtémoc.

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What's around Hotel Casa Comtesse

197 Av. Benjamín Franklin Hipódromo, Cuauhtémoc, Mexico City, Mexico, 06100

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Location

Hotel Casa Comtesse is located in area / city Cuauhtémoc.

About Hotel Casa Comtesse

Hotel Casa Comtesse is a B&B with great comfort and excellent service according to most B&B's guests.

With all facilities offered, Hotel Casa Comtesse is the right place to stay.

All facilities in Hotel Casa Comtesse

Others

Hotel Services

Laundry service
Welcoming drinks
Tours
Wedding service
Luggage storage
Express check-out
Multilingual staff
Front desk
Concierge

General

Reception hall
Lockers
Microwave (shared)
Refrigerator (shared)
Smoking area
Fireplace in lobby
Terrace

Public Facilities

Others
Safety deposit box
Coffee shop
Coffee/tea in lobby

Things to Do

Wine tasting room
Garden
Library

Food and Drinks

Bar
Breakfast
Snack bar

Business Facilities

Meeting facilities
Computer station

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Nearby Facilities

Souvenir shop

Accommodation Policy & General Information in Hotel Casa Comtesse

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Airport shuttle fee: MXN 1250 per vehicle (maximum occupancy 5)
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between noon and midnight
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: MXN 300.0 per day
Rollaway bed fee: MXN 300.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 10:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 22:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, WiFi
Check-In / Check-Out Time	From 15:00 - 22:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Casa Comtesse	8
Another facilities in Hotel Casa Comtesse	Laundry service, Welcoming drinks, Tours, Wedding service, Luggage storage

Frequently asked question in Hotel Casa Comtesse

What are available facilities at Hotel Casa Comtesse?

There are top facilites at Hotel Casa Comtesse such as Restaurant, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Casa Comtesse?

The standard check-in time at Hotel Casa Comtesse is starting from 15:00 - 22:00 while the latest check-out time is at Before 12:00

Does Hotel Casa Comtesse provide breakfast?

Yes, Hotel Casa Comtesse provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Casa Comtesse?

Hotel Casa Comtesse is a 3.5-star hotel.

How many rooms are available at Hotel Casa Comtesse?

Hotel Casa Comtesse has 8 rooms in total.

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More Reviews from Other Guests in Hotel Casa Comtesse

Overall Ratings & Reviews Hotel Casa Comtesse

Other sources (66)

9.6

Exceptional

From 66 reviews

Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.8

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Traveler Reviews Hotel Casa Comtesse

Number of reviews per page

Top reviews

Kelvin

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Everything was outstanding: location, staff, breakfast, etc. This was the perfect stay in CDMX and we’d return in a heartbeat!

Sarah

10.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

Ricardo

10.0

/10

Reviewed 41 week(s) ago

Hotels.com verified review

Great location and service

steven

Leisure with Partner

10.0

/10

Reviewed 48 week(s) ago

Expedia Group verified review

Great place to stay! Historic house in safe, quaint part of Mexico City. Staff was super friendly and helpful.

Derek

Business

10.0

/10

Reviewed 59 week(s) ago

Hotels.com verified review

Impeccable attention to detail-great hosts -nothing too much trouble . Loved the Jura coffee machine

lucinda

Leisure with Partner

10.0

/10

Reviewed 60 week(s) ago

Expedia Group verified review

My husband and I loved this house!!!! So stylish and comfortable and classy. Very well cared for. The staff were all so kind and accommodating. We will definitely be back. One thing to note is that it is setback from a busy road so if you want a more quiet experience ask for a room in the back.

Eric

Leisure

10.0

/10

Reviewed 65 week(s) ago

Expedia Group verified review

They dont play American Christmas music like the Andaz!. But seriously, great low key atmosphere with attention to detail. Unlike the Andaz.

Marcia

Leisure Family

10.0

/10

Reviewed 75 week(s) ago

Expedia Group verified review

Absolutely loves the property our room and the staff. Will definitely stay here again

David

10.0

/10

Reviewed 78 week(s) ago

Hotels.com verified review

Enjoyed the B&B as the bed was very comfortable and it was quiet at night, very helpful with restaurant recommendations.

Melissa

Leisure with Partner

8.0

/10

Reviewed 80 week(s) ago

Expedia Group verified review

Cute quirky bohemian artsy Band B. Wonderful staff excellent breakfast. But the bathroom in our room very much needs updating. Stained old tub with rust and peeling paint. And wet towels were never replaced.

lauren

10.0

/10

Reviewed 91 week(s) ago

Expedia Group verified review

Historic building. Very nice complete breakfast. Hot water and fans to cool the spacious room. Excellent, helpful staff. The room door locks and bathrooms could be updated. Good area to walk to restaurants. My favorite close by restaurant is Le Capitol, but there are many others.

Michael

10.0

/10

Reviewed 96 week(s) ago

Hotels.com verified review

Terrific hotel in convenient La condesa neighborhood. Staff were very helpful. Excellent breakfast. Would highly recommend!

Michael

10.0

/10

Reviewed 96 week(s) ago

Hotels.com verified review

Really nice b&b. Our room was spacious and clean. Great courtyards- in front and especially the one in back. Breakfast excellent! Super pleasant and helpful staff.

Vivia

Leisure with Friends

10.0

/10

Reviewed 104 week(s) ago

Expedia Group verified review

Beautiful building with lots of interesting artwork. Courtyard is gorgeous. Daily breakfast was delicious with a different special everyday. Restaurants recommended to us were amazing. Location was very convenient, making many sites walkable. Bed was also very comfortable with luxurious toiletries.

Christopher

Leisure with Partner

6.0

/10

Reviewed 106 week(s) ago

Expedia Group verified review

We liked the friendly staff, especially Fernando, who gave us a great introduction to Mezcal. The bed was quite comfortable and the breakfasts were great. We enjoyed the courtyard, artwork, furnishings and gardens. We also liked the Condesa neighbourhood.

Janet

Leisure with Partner

10.0

/10

Reviewed 109 week(s) ago

Expedia Group verified review

Great location for day trips north to the pyramids or south to Freda’s house. Beautiful amazing old restored house! Antiques around every corner! Alex was great and Lucy created wonderful breakfasts all 4 days. Fantastic place!!!!

Verified traveler

10.0

/10

Reviewed 112 week(s) ago

Hotels.com verified review

Cass Comtesse gave us a warm welcome and plenty of useful local advice. The hotel is well situated, within easy walking of local cafes etc, and not too far from the metro/buses. Our room was huge, furnished with interesting period pieces, and comfortable, with wide windows onto the inner courtyard. Breakfast around the communal table is a highlight, swapping tips with fellow travellers and enjoying the special Mexican dish of the day. We hope to return.

Joan

10.0

/10

Reviewed 113 week(s) ago

Hotels.com verified review

We were very comfortable, the breakfasts were very delicious, Juan made great drinks, and the people were very nice. One thing that may matter to others was that we were in a front room, which got great light, but was a little noisy as it's near the bus stop. You're not right up against the street, but cars and buses are loud so the sound carries. The hotel provides ear plugs, which we didn't have to use, but others may.

Suzanne

Leisure with Partner

10.0

/10

Reviewed 115 week(s) ago

Expedia Group verified review

Casa Comtesse is a very welcoming hotel with a great selection of art on the walls and books in the lobby. The staff were all very friendly and helpful. I strongly recommend this hotels to other travelers

Elizabeth

Leisure Family

10.0

/10

Reviewed 117 week(s) ago

Expedia Group verified review

Loved this B&B!! Felt so welcome & all the staff were amazing. Breakfasts were fantastic! Area was quiet to return to after all the craziness of Mexico City. Would definitely recommend Casa Comtesse.

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