Hotel Casa Cuenca

Hotels
9.0
/10
Exceptional
13 reviews

What Guests Say About Their Stay

gonzalo

10.0
/ 10
Nice perfectly located hotel. Very quiet. Everyone was very nice and helpful.

redvers

10.0
/ 10
The complimentary breakfast had limited options: wider choice available if ordering off the menu. Simple, but tasty, and excellent cappuccino.

Jennifer

10.0
/ 10
We had a lovely stay here. Staff are wonderful, the rooms are beautifully finished, and the location is super, on a tiny plaza. Highly recommend it as a good location near great restaurants in a quiet neighborhood. Guests should be aware that it’s easiest to communicate with hotel on WhatsApp- they respond quickly to messages. Breakfast was included, and they graciously provided box breakfasts when we had early departures, but there are plenty of nearby cafes as options. Really the staff, particularly Amy, could not have been nicer and more helpful. A few notes to fellow travelers: rooms (at least the ones I could see) are accessed by a flight of stairs, and ours required a second flight. There really aren’t chairs in the room nor much space to leave your open suitcase on a floor or shelf, so plan on unpacking. Our room had a cute terrace but with heavy rain in the evening, it was too wet to sit out on in the morning, so in our case not worth paying extra for. But really a lovely small hotel, nice amenities, and a great team of people!
In the Area
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4 Cuernavaca Colonia, Condesa, Cuauhtémoc, Mexico City, Mexico, 06140

Main Facilities

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24-Hour Front Desk
WiFi
Staying at Hotel Casa Cuenca is a good choice when you are visiting Cuauhtémoc. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Casa Cuenca

4 Cuernavaca Colonia, Condesa, Cuauhtémoc, Mexico City, Mexico, 06140
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Location


Staying at Hotel Casa Cuenca is a good choice when you are visiting Cuauhtémoc.

About Hotel Casa Cuenca

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Casa Cuenca.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Casa Cuenca is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Casa Cuenca is the right place to stay.

All facilities in Hotel Casa Cuenca

Others Hotel Casa Cuenca
Others

Hotel Services

  • Laundry service
  • Tours
  • 24-hour Receptionist

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Public Facilities

  • Others

Accommodation Policy & General Information in Hotel Casa Cuenca

Important Note
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Casa Cuenca
10
Another facilities in Hotel Casa Cuenca
Laundry service, Tours, 24-hour Receptionist, Breakfast, Free WiFi

Frequently asked question in Hotel Casa Cuenca

What are available facilities at Hotel Casa Cuenca?
There are top facilites at Hotel Casa Cuenca such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Casa Cuenca?
The standard check-in time at Hotel Casa Cuenca is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel Casa Cuenca provide breakfast?
Yes, Hotel Casa Cuenca provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Casa Cuenca?
Hotel Casa Cuenca is a 3.0-star hotel.
How many rooms are available at Hotel Casa Cuenca?
Hotel Casa Cuenca has 10 rooms in total.
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More Reviews from Other Guests in Hotel Casa Cuenca

9.0
Exceptional
From 13 reviews
Cleanliness

9.2

Room Comfort

10.0

Service and Facilites

9.4

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Most Relevant
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Traveler Reviews Hotel Casa Cuenca

Number of reviews per page
20
40
Top reviews
Lesley
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fresh made to order breakfast. Very nice food and lovely space.
Theo
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

.
Rebecca
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room did not have a lot of circulation and had a musty smell to it. Also it was a bit loud when someone was occupying the room above us.
carlin
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel was furnished beautifully and the staff was very warm. My room was a larger suit on the ground floor. It had almost zero natural light and was very cold, the heating was insufficient so they gave me a space heater which worked. The location and the breakfast were excellent. I wish the room had a deadbolt
Matthew
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Unfortunately the rooms stay damp after showers because of a lack of fan. Cool nights
gonzalo
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

All good
Abel
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room was clean. Staff is friendly and professional. Amenities are good. Breakfast was great, should add bacon or sausage with the egg.
Miranda
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Beautiful boutique hotel with attentive staff. Highly recommend!
gonzalo
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Nice perfectly located hotel. Very quiet. Everyone was very nice and helpful.
Matthew
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very cool boutique hotel in a great area of CDMX
Terry
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Yes
redvers
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The complimentary breakfast had limited options: wider choice available if ordering off the menu. Simple, but tasty, and excellent cappuccino.
David
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The hotel is clean and beautiful, the location is awesome. The only thing was the anoying sounds in the morning from the water pipes and the neighbors.
Jennifer
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We had a lovely stay here. Staff are wonderful, the rooms are beautifully finished, and the location is super, on a tiny plaza. Highly recommend it as a good location near great restaurants in a quiet neighborhood. Guests should be aware that it’s easiest to communicate with hotel on WhatsApp- they respond quickly to messages. Breakfast was included, and they graciously provided box breakfasts when we had early departures, but there are plenty of nearby cafes as options. Really the staff, particularly Amy, could not have been nicer and more helpful. A few notes to fellow travelers: rooms (at least the ones I could see) are accessed by a flight of stairs, and ours required a second flight. There really aren’t chairs in the room nor much space to leave your open suitcase on a floor or shelf, so plan on unpacking. Our room had a cute terrace but with heavy rain in the evening, it was too wet to sit out on in the morning, so in our case not worth paying extra for. But really a lovely small hotel, nice amenities, and a great team of people!
Read More
Jacqueline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The hotel was in a great location, we walked to two beautiful parks and many restaurants while we were there on a short visit. We found the room quite dark, although well appointed with a nice terrace. The staff was wonderful, extremely helpful and very friendly.
Amy
icon-Leisure
Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

I loved everything about this hotel. The design was minimalist with warmth from organic materials. Bathrooms are beautiful and colorful—wonderful shower, really nice high-quality products that smell so good. Rooms very thoughtfully designed for comfort. Location great— quiet but close to shops and food. The restaurant matched the quality of the hotel. Inspired, refined food in a relaxed atmosphere. Lots of choices for seating. Delightful stay.
Read More
Francisco
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Casa Cuenca exceeded our expectations! It was beautiful and in a great location—the neighborhood was pretty and extremely walkable to shops, food, and more. The staff was incredibly attentive and friendly, and the restaurant attached served delicious and fresh food. We ate complimentary breakfast there almost every morning of our trip. Would definitely recommend and would stay there again if i return to Mexico City.
Read More
Barak
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

We really enjoyed our stay. Hotel was clean, secure and in a great location for walking around to bars, shop, restaurants and parks. On site restaurants and bar were great as was the service. Morning breakfast was delicious. As others noted with the presidential suite, it does sit above the restaurant which made it a bit noisy but the entire area is pretty lively so it was not that disruptive but something to keep in mind when booking that room specifically. Besides that, the room and bathroom were spacious - clean and comfortable. Friendly and helpful hotel staff. Shout out to Emilio at the bar. Only criticism was the room service, specifically the wash cloth refresh - we didn’t receive any wash clothes 2 days in a row and upon asking the staff for clean ones we were told “they were out”. How do you run out of wash clothes…. Certainly would stay here again and highly recommend.
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Liliana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

This is a 5++ hotel. The service is great, the restaurant serves excellent food, and the architecture is impressive. On top of that, it is very well situated. Definitely a gem!
Beth
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

We absolutely loved our stay at Hotel Casa Cuenca. The space is stunning -- so unique and thoughtfully designed. Perfectly located in the vibrant Condesa neighborhood, very close to Roma too. Our room did not have a lot of extra space for suitcases or moving around, but we did not mind. An easy concession, given the private outdoor space we got to enjoy. The breakfast at Maleza Restaurant on site was so good that we went back for dinner, which was also excellent. Service outstanding at reception too. We would certainly stay here again!
Read More
Number of reviews per page
20
40

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Others 4 Hotel Casa Cuenca

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 13 reviews
Cleanliness

9.2

Room Comfort

10.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Casa Cuenca

Number of reviews per page
20
40
Top reviews
Lesley
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fresh made to order breakfast. Very nice food and lovely space.
Theo
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

.
Rebecca
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room did not have a lot of circulation and had a musty smell to it. Also it was a bit loud when someone was occupying the room above us.
carlin
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel was furnished beautifully and the staff was very warm. My room was a larger suit on the ground floor. It had almost zero natural light and was very cold, the heating was insufficient so they gave me a space heater which worked. The location and the breakfast were excellent. I wish the room had a deadbolt
Matthew
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Unfortunately the rooms stay damp after showers because of a lack of fan. Cool nights
gonzalo
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

All good
Abel
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room was clean. Staff is friendly and professional. Amenities are good. Breakfast was great, should add bacon or sausage with the egg.
Miranda
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Beautiful boutique hotel with attentive staff. Highly recommend!
gonzalo
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Nice perfectly located hotel. Very quiet. Everyone was very nice and helpful.
Matthew
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very cool boutique hotel in a great area of CDMX
Terry
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Yes
redvers
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The complimentary breakfast had limited options: wider choice available if ordering off the menu. Simple, but tasty, and excellent cappuccino.
David
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The hotel is clean and beautiful, the location is awesome. The only thing was the anoying sounds in the morning from the water pipes and the neighbors.
Jennifer
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We had a lovely stay here. Staff are wonderful, the rooms are beautifully finished, and the location is super, on a tiny plaza. Highly recommend it as a good location near great restaurants in a quiet neighborhood. Guests should be aware that it’s easiest to communicate with hotel on WhatsApp- they respond quickly to messages. Breakfast was included, and they graciously provided box breakfasts when we had early departures, but there are plenty of nearby cafes as options. Really the staff, particularly Amy, could not have been nicer and more helpful. A few notes to fellow travelers: rooms (at least the ones I could see) are accessed by a flight of stairs, and ours required a second flight. There really aren’t chairs in the room nor much space to leave your open suitcase on a floor or shelf, so plan on unpacking. Our room had a cute terrace but with heavy rain in the evening, it was too wet to sit out on in the morning, so in our case not worth paying extra for. But really a lovely small hotel, nice amenities, and a great team of people!
Read More
Jacqueline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The hotel was in a great location, we walked to two beautiful parks and many restaurants while we were there on a short visit. We found the room quite dark, although well appointed with a nice terrace. The staff was wonderful, extremely helpful and very friendly.
Amy
icon-Leisure
Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

I loved everything about this hotel. The design was minimalist with warmth from organic materials. Bathrooms are beautiful and colorful—wonderful shower, really nice high-quality products that smell so good. Rooms very thoughtfully designed for comfort. Location great— quiet but close to shops and food. The restaurant matched the quality of the hotel. Inspired, refined food in a relaxed atmosphere. Lots of choices for seating. Delightful stay.
Read More
Francisco
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Casa Cuenca exceeded our expectations! It was beautiful and in a great location—the neighborhood was pretty and extremely walkable to shops, food, and more. The staff was incredibly attentive and friendly, and the restaurant attached served delicious and fresh food. We ate complimentary breakfast there almost every morning of our trip. Would definitely recommend and would stay there again if i return to Mexico City.
Read More
Barak
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

We really enjoyed our stay. Hotel was clean, secure and in a great location for walking around to bars, shop, restaurants and parks. On site restaurants and bar were great as was the service. Morning breakfast was delicious. As others noted with the presidential suite, it does sit above the restaurant which made it a bit noisy but the entire area is pretty lively so it was not that disruptive but something to keep in mind when booking that room specifically. Besides that, the room and bathroom were spacious - clean and comfortable. Friendly and helpful hotel staff. Shout out to Emilio at the bar. Only criticism was the room service, specifically the wash cloth refresh - we didn’t receive any wash clothes 2 days in a row and upon asking the staff for clean ones we were told “they were out”. How do you run out of wash clothes…. Certainly would stay here again and highly recommend.
Read More
Liliana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

This is a 5++ hotel. The service is great, the restaurant serves excellent food, and the architecture is impressive. On top of that, it is very well situated. Definitely a gem!
Beth
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

We absolutely loved our stay at Hotel Casa Cuenca. The space is stunning -- so unique and thoughtfully designed. Perfectly located in the vibrant Condesa neighborhood, very close to Roma too. Our room did not have a lot of extra space for suitcases or moving around, but we did not mind. An easy concession, given the private outdoor space we got to enjoy. The breakfast at Maleza Restaurant on site was so good that we went back for dinner, which was also excellent. Service outstanding at reception too. We would certainly stay here again!
Read More
Number of reviews per page
20
40