Hotel Casa las Mercedes

Hotels
8.4
/10
Very Good
179 reviews

What Guests Say About Their Stay

Judy

10.0
/ 10
We loved this understated well appointed hotel. The rooms were clean and comfortable and the staff were very friendly. We would have like more towels.

Shanika

10.0
/ 10
It was situated in the middle of downtown, which made it easier to find places. Wasn’t happy of the parking situation, as it’s few blocks down from the hotel and very the parking spots are narrow. However, there’s plenty of public and taxis available. The staff were very friendly and helpful. I would stay here again.

Claudia

10.0
/ 10
Room was small but comfortable. Very clean. All staff was friendly and helpful. Parking was a bit far from hotel.
In the Area
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Independencia #1206 Centro Historico, Oaxaca de Juárez, Estado de Oaxaca, Mexico, 68000

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Hotel Casa las Mercedes is a hotel is located at Oaxaca de Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Casa las Mercedes

Independencia #1206 Centro Historico, Oaxaca de Juárez, Estado de Oaxaca, Mexico, 68000
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Lobby Hotel Casa las Mercedes
Lobby 2 Hotel Casa las Mercedes

Discover More About Hotel Casa las Mercedes

General


Near Zócalo

Location


Located in Oaxaca (Oaxaca Centro), Hotel Casa las Mercedes is a 5-minute walk from Oaxaca Textile Museum and 9 minutes by foot from Oaxaca Cathedral. This hotel is 0.6 mi (1 km) from Benito Juarez Market and 0.8 mi (1.2 km) from Church of Santo Domingo de Guzmán.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Exconvento de San Pablo - 0.3 km / 0.2 mi
Macedonio Alcalá Theater - 0.4 km / 0.2 mi
Oaxaca Textile Museum - 0.4 km / 0.2 mi
Museo Textil de Oaxaca - 0.4 km / 0.2 mi
Centro Fotografico Alvarez Bravo - 0.4 km / 0.3 mi
Andador de Macedonia Alcala - 0.5 km / 0.3 mi
Merced Market - 0.5 km / 0.3 mi
Templo de San Agustín - 0.6 km / 0.3 mi
Zócalo - 0.6 km / 0.4 mi
Museum of Oaxacan Painters - 0.6 km / 0.4 mi
Pochote Organic Market - 0.6 km / 0.4 mi
Museum of Contemporary Art of Oaxaca (MACO) - 0.6 km / 0.4 mi
Government Palace - 0.7 km / 0.5 mi
Museo Filatelia (MUFI) - 0.7 km / 0.5 mi
Oaxaca Ethnobotanical Garden - 0.7 km / 0.5 mi

The preferred airport for Hotel Casa las Mercedes is Oaxaca Intl. Airport - 8.5 km / 5.3 mi

Facilities


Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.

Dining


Enjoy a meal at MECHE or snacks in the hotel's coffee shop/cafe.

Rooms


Stay in one of 17 guestrooms featuring plasma televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.

All facilities in Hotel Casa las Mercedes

Bar, Cafe and Lounge Hotel Casa las Mercedes
Bar, Cafe and Lounge
Functional Hall Hotel Casa las Mercedes
Functional Hall
Common Space Hotel Casa las Mercedes
Common Space
Lobby Hotel Casa las Mercedes
Lobby
Accommodation Services Hotel Casa las Mercedes
Accommodation Services

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby

Transportation

  • Airport transfer
  • Limited parking
  • Area shuttle

General

  • Banquet
  • Parking
  • Terrace

Hotel Services

  • Laundry service
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Snack bar

Connectivity

  • Free WiFi

Business Facilities

  • Business facilities

Accommodation Policy & General Information in Hotel Casa las Mercedes

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, No rollaway/extra beds available, Essential workers only - NO, No elevators
  • Airport shuttle fee: MXN 1200 per vehicle (roundtrip, maximum occupancy 4)
  • Crib (infant bed) fee: MXN 650 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Available rooms at Hotel Casa las Mercedes
17
Number of floors in Hotel Casa las Mercedes
2
Another facilities in Hotel Casa las Mercedes
Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby, Airport transfer

Frequently asked question in Hotel Casa las Mercedes

What are available facilities at Hotel Casa las Mercedes?
There are top facilites at Hotel Casa las Mercedes such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Casa las Mercedes?
The standard check-in time at Hotel Casa las Mercedes is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Casa las Mercedes?
Hotel Casa las Mercedes is a 3.0-star hotel.
How many floors does Hotel Casa las Mercedes have?
Hotel Casa las Mercedes has 2 floors.
How many rooms are available at Hotel Casa las Mercedes?
Hotel Casa las Mercedes has 17 rooms in total.
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More Reviews from Other Guests in Hotel Casa las Mercedes

8.4
Very Good
From 179 reviews
Cleanliness

9.0

Room Comfort

8.4

Service and Facilites

9.0

Sort by
Most Relevant
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Traveler Reviews Hotel Casa las Mercedes

Number of reviews per page
20
40
Top reviews
ximena
icon-Leisure
Leisure
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff was not helpful at all
miguel a
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The best hotel in town!!
Eduardo
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Property should advised future occupants that parking is offsite the property and you have to have someone to go with you to either take out or in your vehicle. We had a few issues.. no toilet paper when we arrived, we needed new towels , not shampoo. I when to the front desk and they could not resolved the issue. They said to wait to the next crew that comes in at 11pm. Unbelievable. It was a pain in the neck to park your car offsite the property.
Read More
Eduardo
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Nice property, clean,
Julio Arturo
icon-Leisure
Leisure
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Nice stay, everything good
John
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Our plans changed and we needed to depart a few days early. As stated in Expedia and on the hotelʻs website no refunds/returns are provided. Lesson learned Iʻll be careful to review such policies in future bookings. Noise. Street noise was surprisingly minimal. But at 11:36 pm during my stay I told the desk clerk it was hard to sleep with his radio or podcast playing. He turned it down but not off…used it on subsequent nights too. Hotel/kitchen staff seemingly arrive around 0700 each morning. They converse and soon after the restaurant opens making it difficult to sleep any later. Restaurant food/service was ok on our first morning but we elected to eat elsewhere the following days. Was a convenient location. Room was clean and comfortable. Everything worked. My bus arrived in Oaxaca after midnight and this hotel doesnʻt allow checkins after that time so I had stayed in another hotel my first night. Then transferred to this one. If returning to Oaxaca Iʻd choose the other hotel over this one.
Read More
Andres
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Not very clean.
Andres
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Easy to get around.
Andres
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

The hotels entrance and patio are the only attractive parts of this property. The rooms had no windows or fresh airflow. They were musky and damp until the A/C was turned on. The beds were rundown and only dressed with a fitted sheets and a comforter. Pillows were thin and uncomfortable. We used t-shirts on them as they did not look clean. The towels were old and shabby, we reported a broken toilet lid and clogged sink and was never fixed for the full stay, housekeeping was limited to only a wipe down and turndown service. Dirty mugs were in one room on day 1. Of the 4 rooms each had individual issues with water pressure and water temperature. The food at the restaurant had very a limited menu and not worth it. The roof deck was never open or offered an explanation of it being locked. Management did very little to make us feel welcome as opposed to the staff who were more interactive and pleasant.
Read More
Judy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

We loved this understated well appointed hotel. The rooms were clean and comfortable and the staff were very friendly. We would have like more towels.
Filiberto
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The beds were not confortable. Nice staff.
Richard
icon-with Partner
with Partner
8.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Very helpful staff, great location. Convenient restaurant on premises and an excellent coffee shop across the street. Bed is hard, and it gets noisy at 7:00 a.m. when the kitchen staff starts talking loudly in the courtyard and the sound echoes off all the tile floors and walls. (Maybe the upper floor would be quieter.)
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Hotel location was not far from square, great coffee and breakfast at Rustico restaurant very close to thr hotel, also awesome pizza. More noise than we like
DONALD
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Pros -Close but not too close to Zocalo -Our room (205) was quiet and well appointed, comfortable bed -Nice courtyard good for breakfast, excellent coffee -Very responsive and accommodating staff -Reasonable rates Cons -Key card had to be swiped up to six times to unlock door -No windows (so no natural ventilation) -Air conditioner VERY noisy -Bathroom plumbing leaked everywhere and lighting too dim -Laundry service took 24 hours more than promised
Read More
Shanika
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

It was situated in the middle of downtown, which made it easier to find places. Wasn’t happy of the parking situation, as it’s few blocks down from the hotel and very the parking spots are narrow. However, there’s plenty of public and taxis available. The staff were very friendly and helpful. I would stay here again.
Claudia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Room was small but comfortable. Very clean. All staff was friendly and helpful. Parking was a bit far from hotel.
Ofelia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

The staff was wonderful and so helpful . Brenda the evening concierge was especially helpful! Very accommodating. Would return again!❤️
Alix
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

We found this hotel at the last minute. The staff was absolutely amazing and very accommodating. They all were very kind, helpful, patient and cheerful. We love our stay at Casa Las Mercedes. Thank you.
Marina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Staff is very helpful. Hotel provides group or individual transportation to any tour destination at reasonable prices. Hotel is clean and quiet considering it is very well situated. Close to most areas to visit in town as well as places to eat including restaurant in hotel for breakfast or early lunch.
Ulrich
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

Nice, small hotel with a friendly staff. Excellent location. Away from the bustle of downtown, yet a short walk to the center. Would definitely go back.+
Number of reviews per page
20
40

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Others 4 Hotel Casa las Mercedes

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 179 reviews
Cleanliness

9.0

Room Comfort

8.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Casa las Mercedes

Number of reviews per page
20
40
Top reviews
ximena
icon-Leisure
Leisure
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff was not helpful at all
miguel a
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The best hotel in town!!
Eduardo
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Property should advised future occupants that parking is offsite the property and you have to have someone to go with you to either take out or in your vehicle. We had a few issues.. no toilet paper when we arrived, we needed new towels , not shampoo. I when to the front desk and they could not resolved the issue. They said to wait to the next crew that comes in at 11pm. Unbelievable. It was a pain in the neck to park your car offsite the property.
Read More
Eduardo
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Nice property, clean,
Julio Arturo
icon-Leisure
Leisure
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Nice stay, everything good
John
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Our plans changed and we needed to depart a few days early. As stated in Expedia and on the hotelʻs website no refunds/returns are provided. Lesson learned Iʻll be careful to review such policies in future bookings. Noise. Street noise was surprisingly minimal. But at 11:36 pm during my stay I told the desk clerk it was hard to sleep with his radio or podcast playing. He turned it down but not off…used it on subsequent nights too. Hotel/kitchen staff seemingly arrive around 0700 each morning. They converse and soon after the restaurant opens making it difficult to sleep any later. Restaurant food/service was ok on our first morning but we elected to eat elsewhere the following days. Was a convenient location. Room was clean and comfortable. Everything worked. My bus arrived in Oaxaca after midnight and this hotel doesnʻt allow checkins after that time so I had stayed in another hotel my first night. Then transferred to this one. If returning to Oaxaca Iʻd choose the other hotel over this one.
Read More
Andres
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Not very clean.
Andres
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Easy to get around.
Andres
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

The hotels entrance and patio are the only attractive parts of this property. The rooms had no windows or fresh airflow. They were musky and damp until the A/C was turned on. The beds were rundown and only dressed with a fitted sheets and a comforter. Pillows were thin and uncomfortable. We used t-shirts on them as they did not look clean. The towels were old and shabby, we reported a broken toilet lid and clogged sink and was never fixed for the full stay, housekeeping was limited to only a wipe down and turndown service. Dirty mugs were in one room on day 1. Of the 4 rooms each had individual issues with water pressure and water temperature. The food at the restaurant had very a limited menu and not worth it. The roof deck was never open or offered an explanation of it being locked. Management did very little to make us feel welcome as opposed to the staff who were more interactive and pleasant.
Read More
Judy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

We loved this understated well appointed hotel. The rooms were clean and comfortable and the staff were very friendly. We would have like more towels.
Filiberto
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The beds were not confortable. Nice staff.
Richard
icon-with Partner
with Partner
8.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Very helpful staff, great location. Convenient restaurant on premises and an excellent coffee shop across the street. Bed is hard, and it gets noisy at 7:00 a.m. when the kitchen staff starts talking loudly in the courtyard and the sound echoes off all the tile floors and walls. (Maybe the upper floor would be quieter.)
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Hotel location was not far from square, great coffee and breakfast at Rustico restaurant very close to thr hotel, also awesome pizza. More noise than we like
DONALD
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Pros -Close but not too close to Zocalo -Our room (205) was quiet and well appointed, comfortable bed -Nice courtyard good for breakfast, excellent coffee -Very responsive and accommodating staff -Reasonable rates Cons -Key card had to be swiped up to six times to unlock door -No windows (so no natural ventilation) -Air conditioner VERY noisy -Bathroom plumbing leaked everywhere and lighting too dim -Laundry service took 24 hours more than promised
Read More
Shanika
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

It was situated in the middle of downtown, which made it easier to find places. Wasn’t happy of the parking situation, as it’s few blocks down from the hotel and very the parking spots are narrow. However, there’s plenty of public and taxis available. The staff were very friendly and helpful. I would stay here again.
Claudia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Room was small but comfortable. Very clean. All staff was friendly and helpful. Parking was a bit far from hotel.
Ofelia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

The staff was wonderful and so helpful . Brenda the evening concierge was especially helpful! Very accommodating. Would return again!❤️
Alix
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

We found this hotel at the last minute. The staff was absolutely amazing and very accommodating. They all were very kind, helpful, patient and cheerful. We love our stay at Casa Las Mercedes. Thank you.
Marina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Staff is very helpful. Hotel provides group or individual transportation to any tour destination at reasonable prices. Hotel is clean and quiet considering it is very well situated. Close to most areas to visit in town as well as places to eat including restaurant in hotel for breakfast or early lunch.
Ulrich
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

Nice, small hotel with a friendly staff. Excellent location. Away from the bustle of downtown, yet a short walk to the center. Would definitely go back.+
Number of reviews per page
20
40