Hotel La Joya

Hotels
9.0
/10
Exceptional
303 reviews

What Guests Say About Their Stay

Nicolai

10.0
/ 10
The room was very cozy and made us feel like we were part of the movie encanto. Don't expect a modern style and you are going to be very pleased. The mattress is firm but comfy. They have a snall pool and the cutest cat that slept on our balcony almost daily. The restaurants around aren't open super late, but very good. We enjoyed our 2 nights very much before heading to our all inclusive on the mainland.

Christine

10.0
/ 10
Paradise! A quaint hotel overlooking the ocean. Clean and very comfortable room. All of the staff are friendly and Alex is an exceptional hostess. At night you can hear the ocean waves- didn’t know that was possible in the Cancun area.

Gregg

10.0
/ 10
Amazingly quiet and comfortable. Down south of the downtown district perfectly situated on the Caribbean side. Staff were amazing.
In the Area
See Map
Carretera al Garrafon, Km. 5, Fracc. Mar Turquesa No. 20, Isla Mujeres, Estado de Quintana Roo, Mexico, 77400

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Hotel La Joya is a hotel is located at Isla Mujeres. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel La Joya

Carretera al Garrafon, Km. 5, Fracc. Mar Turquesa No. 20, Isla Mujeres, Estado de Quintana Roo, Mexico, 77400
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Discover More About Hotel La Joya

Location


Hotel La Joya is a hotel is located at Isla Mujeres.

About Hotel La Joya

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel La Joya.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel La Joya exclusively for you.

Hotel La Joya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel La Joya is the right place to stay.

All facilities in Hotel La Joya

Others Hotel La Joya
Others

Things to Do

  • Private beach
  • Beach umbrella
  • Outdoor pool
  • Garden
  • Spa
  • Beach towel
  • Private beach nearby
  • Beach sun loungers

Hotel Services

  • Tours
  • Luggage storage
  • 24-hour Receptionist
  • Laundry service

General

  • Smoking area
  • Parking
  • Terrace

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box

Food and Drinks

  • Bar
  • Snack bar

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel La Joya

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 35.19 per person, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 23:30
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 23:30 - to 12:00
Available rooms at Hotel La Joya
14
Number of floors in Hotel La Joya
3
Another facilities in Hotel La Joya
Private beach, Beach umbrella, Outdoor pool, Garden, Spa

Frequently asked question in Hotel La Joya

What are available facilities at Hotel La Joya?
There are top facilites at Hotel La Joya such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel La Joya?
The standard check-in time at Hotel La Joya is starting from 15:00 - 23:30 while the latest check-out time is at Before 12:00
What is the star rating of Hotel La Joya?
Hotel La Joya is a 3.0-star hotel.
How many floors does Hotel La Joya have?
Hotel La Joya has 3 floors.
How many rooms are available at Hotel La Joya?
Hotel La Joya has 14 rooms in total.
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More Reviews from Other Guests in Hotel La Joya

9.0
Exceptional
From 303 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

6.0

Service and Facilites

9.4

Sort by
Most Relevant
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Traveler Reviews Hotel La Joya

Number of reviews per page
20
40
Top reviews
Nicolai
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was very cozy and made us feel like we were part of the movie encanto. Don't expect a modern style and you are going to be very pleased. The mattress is firm but comfy. They have a snall pool and the cutest cat that slept on our balcony almost daily. The restaurants around aren't open super late, but very good. We enjoyed our 2 nights very much before heading to our all inclusive on the mainland.
Read More
Christine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Paradise! A quaint hotel overlooking the ocean. Clean and very comfortable room. All of the staff are friendly and Alex is an exceptional hostess. At night you can hear the ocean waves- didn’t know that was possible in the Cancun area.
Felicity
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Amazing room and magical location
Gregg
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Amazingly quiet and comfortable. Down south of the downtown district perfectly situated on the Caribbean side. Staff were amazing.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We enjoyed our stay. The breakfast was really good and the staff was very helpful and friendly.
Elizabeth
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Excellent view and access to water front, courteous and helpful staff.... Ive already recommended to friends and would go here again!
Greta
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Bed was very comfortable. Food options were good, could add a few more maybe breakfast items. We stayed 7 nights and enjoyed almost all meals at the hotel.
Sherry
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Staff were polite and respectful. Property is beautiful. View is outstanding.
Elizabeth
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Excellent service, extraordinary view. I'll definitely be back
Brian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Very nice boutique hotel
Elizabeth
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

I will definitely stay here again!
Annette
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Hidden gem
Frank
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

We loved the quiet laid back tropical feel of this place. It was just beautiful
Elizabeth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

This hotel is a hidden gem! It’s a heavenly getaway for anyone wanting to relax in a comfortable room by the sea with an outstanding view. The private porches with hammocks are a lovely way to relax. The food at the restaurant is delicious (especially the green ceviche!) and they will bring meals or drinks right to you. The staff could not be more accommodating. Fantastic getaway!
Read More
laura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The view is spectacular and the water is fantastic
Teresa
icon-Leisure
Leisure
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Lovely and quiet spot with beautiful views of the ocean.
Francisco
icon-Family
Family
2.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Expensive,uncomfortable, crap food, nice view, coffe made from tap water horrible taste very bad experience
Toto
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The place is so well maintained, so beautiful. The staffs are very helpful and very friendly. Overall we had very pleasing and very wonderful experience to stay and explore in this area in this beautiful island.
Kenua
icon-Leisure
Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Most relaxing vacation ever!! Beautiful, quiet, clean, well maintained, quaint hotel on cliff side with best views of the aqua water and Cancun waterfront! Exceptional staff that was friendly, helpful, and gracious. Stairs down to the water where swimming, snorkeling, and kayaking awaits you. Walking distance to south end beach bars with live entertainment! Paradise!
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Vanessa
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Very pretty and quaint property away from all the business of Playa Norte. Very close to punta sur, only a 10 minute walk. We came to relax and enjoy the beauty and this property delivered. It’s small and older but it’s beautiful and very charming. We would definitely return.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel La Joya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 303 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

6.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel La Joya

Number of reviews per page
20
40
Top reviews
Nicolai
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was very cozy and made us feel like we were part of the movie encanto. Don't expect a modern style and you are going to be very pleased. The mattress is firm but comfy. They have a snall pool and the cutest cat that slept on our balcony almost daily. The restaurants around aren't open super late, but very good. We enjoyed our 2 nights very much before heading to our all inclusive on the mainland.
Read More
Christine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Paradise! A quaint hotel overlooking the ocean. Clean and very comfortable room. All of the staff are friendly and Alex is an exceptional hostess. At night you can hear the ocean waves- didn’t know that was possible in the Cancun area.
Felicity
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Amazing room and magical location
Gregg
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Amazingly quiet and comfortable. Down south of the downtown district perfectly situated on the Caribbean side. Staff were amazing.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We enjoyed our stay. The breakfast was really good and the staff was very helpful and friendly.
Elizabeth
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Excellent view and access to water front, courteous and helpful staff.... Ive already recommended to friends and would go here again!
Greta
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Bed was very comfortable. Food options were good, could add a few more maybe breakfast items. We stayed 7 nights and enjoyed almost all meals at the hotel.
Sherry
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Staff were polite and respectful. Property is beautiful. View is outstanding.
Elizabeth
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Excellent service, extraordinary view. I'll definitely be back
Brian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Very nice boutique hotel
Elizabeth
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

I will definitely stay here again!
Annette
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Hidden gem
Frank
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

We loved the quiet laid back tropical feel of this place. It was just beautiful
Elizabeth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

This hotel is a hidden gem! It’s a heavenly getaway for anyone wanting to relax in a comfortable room by the sea with an outstanding view. The private porches with hammocks are a lovely way to relax. The food at the restaurant is delicious (especially the green ceviche!) and they will bring meals or drinks right to you. The staff could not be more accommodating. Fantastic getaway!
Read More
laura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The view is spectacular and the water is fantastic
Teresa
icon-Leisure
Leisure
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Lovely and quiet spot with beautiful views of the ocean.
Francisco
icon-Family
Family
2.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Expensive,uncomfortable, crap food, nice view, coffe made from tap water horrible taste very bad experience
Toto
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The place is so well maintained, so beautiful. The staffs are very helpful and very friendly. Overall we had very pleasing and very wonderful experience to stay and explore in this area in this beautiful island.
Kenua
icon-Leisure
Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Most relaxing vacation ever!! Beautiful, quiet, clean, well maintained, quaint hotel on cliff side with best views of the aqua water and Cancun waterfront! Exceptional staff that was friendly, helpful, and gracious. Stairs down to the water where swimming, snorkeling, and kayaking awaits you. Walking distance to south end beach bars with live entertainment! Paradise!
Read More
Vanessa
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Very pretty and quaint property away from all the business of Playa Norte. Very close to punta sur, only a 10 minute walk. We came to relax and enjoy the beauty and this property delivered. It’s small and older but it’s beautiful and very charming. We would definitely return.
Number of reviews per page
20
40