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Hotel La Joya

Name: Hotel La Joya
Address: Carretera al Garrafon, Km. 5, Fracc. Mar Turquesa No. 20, Isla Mujeres, Estado de Quintana Roo, Mexico, 77400, Carretera al Garrafon, Km. 5, Estado de Quintana Roo, 77400, Mexico
Rating: 9.2

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9.2

/10

Exceptional

383 reviews

What Guests Say About Their Stay

Marco

10.0

/ 10

Beautiful property, amazing room with a very colorful Mexican rustic vibe. The only downside is that it doesn’t have a beach. It’s just rocks and not very accessible.

Merranda

10.0

/ 10

Our stay at Hotel La Joya was fabulous. The staff were generous and helpful, our breakfast was fresh and delicious, our room was peaceful and beautiful. Everything was great - my only regret is not booking this stay for longer!

Patricia Sue

10.0

/ 10

The staff was absolutely amazing and took great care of us during our stay. The views were beautiful

In the Area

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Carretera al Garrafon, Km. 5, Fracc. Mar Turquesa No. 20, Isla Mujeres, Estado de Quintana Roo, Mexico, 77400

Main Facilities

This accommodation offers:

Outdoor pool

Private beach nearby

Parking

Luggage storage

Garden

24-hour Receptionist

Hotel La Joya is a hotel is located at Isla Mujeres. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Hotel La Joya

Carretera al Garrafon, Km. 5, Fracc. Mar Turquesa No. 20, Isla Mujeres, Estado de Quintana Roo, Mexico, 77400

Discover More Places

Discover More About Hotel La Joya

General
Near Punta Sur

Location
When you stay at Hotel La Joya in Isla Mujeres, you'll be by the sea, just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 12 minutes by foot from Punta Sur. This beach hotel is 4.1 mi (6.7 km) from North Beach and 17.3 mi (27.8 km) from Langosta Beach.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Garrafon Natural Reef Park - 0.1 km / 0.1 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.1 km / 0.1 mi
Parque de los Suenos - 0.4 km / 0.3 mi
Punta Sur - 1 km / 0.6 mi
Isla Mujeres Sculpture Garden - 1.2 km / 0.7 mi
Statue Ixchel - 1.3 km / 0.8 mi
Cliff of the Dawn - 1.3 km / 0.8 mi
Mundaca House - 1.6 km / 1 mi
Shark Beach - 2.1 km / 1.3 mi
Joysxee Floating Bottle Island - 3.1 km / 1.9 mi
Crayola House - 3.3 km / 2 mi
Miguel Hidalgo - 6.3 km / 3.9 mi
Isla Mujeres Ferry Terminal - 6.5 km / 4 mi
Faro de Punta Norte - 6.6 km / 4.1 mi
North Beach - 6.7 km / 4.1 mi

The preferred airport for Hotel La Joya is Cancun Intl. Airport (CUN) - 38.8 km / 24.1 mi

Facilities
Pamper yourself with a visit to the spa, which offers massages. After a day at the private beach, you can enjoy other recreational amenities, which include an outdoor pool. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a vending machine.

Business Facilities
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Dining
Satisfy your appetite for lunch or dinner at Las Mañanitas, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.

Rooms
Make yourself at home in one of the 14 air-conditioned rooms featuring flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers.

All facilities in Hotel La Joya

Facility

Outdoor pool

Private beach nearby

Swimming Pool

Entertainment Facility

Common Space

Lobby

Accommodation Services

Things to Do

Beach umbrella
Outdoor pool
Garden
Spa
Beach towel
Private beach nearby
Beach sun loungers

Food and Drinks

Snack bar

Connectivity

Free WiFi

General

Smoking area
Parking
Terrace

Public Facilities

Safety deposit box

Hotel Services

Luggage storage
24-hour Receptionist

Accommodation Policy & General Information in Hotel La Joya

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

, To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 23:30 - to 12:00
Available rooms at Hotel La Joya	14
Number of floors in Hotel La Joya	3
Another facilities in Hotel La Joya	Beach umbrella, Outdoor pool, Garden, Spa, Beach towel

Frequently asked question in Hotel La Joya

What is normal check-in & check-out time at Hotel La Joya?

The standard check-in time at Hotel La Joya is starting from 15:00 - 23:30 while the latest check-out time is at Before 12:00

What is the star rating of Hotel La Joya

Hotel La Joya has a 3.0-star rating.

How many floors does Hotel La Joya have?

Hotel La Joya has 3.

How many rooms are available at Hotel La Joya

Hotel La Joya has 14.

What do past guests say about Hotel La Joya?

Hotel La Joya is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Hotel La Joya

Overall Ratings & Reviews Hotel La Joya

Other sources (383)

9.2

Exceptional

From 383 reviews

Cleanliness

9.2

Room Comfort

8.8

Location

6.0

Service and Facilites

9.4

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Traveler Reviews Hotel La Joya

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Top reviews

It was a quaint, clean and comfortable hotel. The balcony overlooked the water so there was an excellent view. The staff was friendly and helpful. The location was perfect as we were walking distance from the rugged Punta Sur and two beach clubs where you could snorkel near the reef in the beautiful water, as well as a couple of restaurants and the cutest coffee shop.

Richard

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Amazing view!!

Patricia Sue

with Friends

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

The staff was absolutely amazing and took great care of us during our stay. The views were beautiful

XUE BIN

10.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

Very nice friendly staff, amazing location.

Shmuel

with Partner

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

This is such a cute boutique-style hotel. It has a very charming, old-fashioned feel—almost like a cozy “grandma-style” aesthetic with pottery, flowers, and lots of character. If you appreciate that kind of style, you’ll really love it. Just don’t expect a modern, super sleek, open-concept hotel—it’s more unique, with small staircases and a layout that adds to the charm. The pool was absolutely stunning, and being right off the beach made it even better. It’s a perfect spot for relaxing and taking beautiful pictures. There’s also a hammock on the back porch with an incredible view, which was honestly one of the highlights. The room had a refrigerator, which was very convenient, and the staff were incredibly warm, welcoming, and sweet—they really added to the experience. The only real downside was the TV, which was basically unusable. Overall, it was a really lovely stay. For a boutique-style hotel experience, I’d definitely rate it a 10/10.

Edward

10.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Room was tidy and larger than we expected. We stayed in the Penthouse. Incredible view.

Alison

8.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Kitchen was great!

Lynne

10.0

/10

Reviewed 33 week(s) ago

I liked the staff. the desk could get a taxi in no time and exchange sandy beach towels for fresh. I like the location. Felt safe walking around there’s a beach club close by. A nice place to have breakfast is left out of the driveway. The pool was clean and cool. The unfortunate part is - there is no beach down the hotel’s path. There’s a nice swing over the rocky shoreline. Bring water shoes for that area. The island has more than enough beaches to make up for it.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.