Hotel Las Puertas de Tepoztlan

Hotels
8.0
/10
Very Good
506 reviews

What Guests Say About Their Stay

Mary

10.0
/ 10
The hotel is absolutely magical! Beautiful, stylish, spotless, friendly! Reception area is lovely, rooms huge, bed comfy, rooftop terrace with amazing views. Pool, 2 hottubs on roof. Free water, great shower, super quiet off main drag. Cannot recommend enough. Thank you for a great stay!

Lilia

10.0
/ 10
We had neighbors uptairs so noise did feel like they were having sex in the same room so bad and the people was running and talking at 3 am oitside the rooms very noisy

Verified traveler

10.0
/ 10
Great hotel in beautiful Tepotzlan. Stayed 2 nights as a solo female and it’s an inviting, relaxed hotel.
In the Area
See Map
Calle de la Jardinera #14, Barrio La Santisima Trinidad, Tepoztlán, Estado de Morelos, Mexico, 62520

Main Facilities

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Swimming Pool
24-Hour Front Desk
WiFi
Hotel Las Puertas de Tepoztlan is located in area / city Tepoztlán. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Las Puertas de Tepoztlan

Calle de la Jardinera #14, Barrio La Santisima Trinidad, Tepoztlán, Estado de Morelos, Mexico, 62520
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Lobby Hotel Las Puertas de Tepoztlan
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Location


Hotel Las Puertas de Tepoztlan is located in area / city Tepoztlán.

About Hotel Las Puertas de Tepoztlan

From business event to corporate gathering, Hotel Las Puertas de Tepoztlan provides complete services and facilities that you and your colleagues need.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Hotel Las Puertas de Tepoztlan is the right place to stay.

All facilities in Hotel Las Puertas de Tepoztlan

Swimming Pool Hotel Las Puertas de Tepoztlan
Swimming Pool
Entertainment Facility Hotel Las Puertas de Tepoztlan
Entertainment Facility
Fitness Center Hotel Las Puertas de Tepoztlan
Fitness Center
Functional Hall Hotel Las Puertas de Tepoztlan
Functional Hall
Common Space Hotel Las Puertas de Tepoztlan
Common Space

Things to Do

  • Outdoor pool
  • Garden
  • Spa
  • Pool sun loungers

General

  • Reception hall
  • Rooftop terrace
  • Parking
  • Terrace

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Public Facilities

  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Luggage storage
  • 24-hour Receptionist

Business Facilities

  • Business facilities
  • Conference rooms

Family-friendly Facilities

  • Children pool

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Las Puertas de Tepoztlan

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Las Puertas de Tepoztlan
21
Number of floors in Hotel Las Puertas de Tepoztlan
3
Another facilities in Hotel Las Puertas de Tepoztlan
Outdoor pool, Garden, Spa, Pool sun loungers, Reception hall

Frequently asked question in Hotel Las Puertas de Tepoztlan

What are available facilities at Hotel Las Puertas de Tepoztlan?
There are top facilites at Hotel Las Puertas de Tepoztlan such as Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Las Puertas de Tepoztlan?
The standard check-in time at Hotel Las Puertas de Tepoztlan is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Las Puertas de Tepoztlan provide breakfast?
Yes, Hotel Las Puertas de Tepoztlan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Las Puertas de Tepoztlan?
Hotel Las Puertas de Tepoztlan is a 3.5-star hotel.
How many floors does Hotel Las Puertas de Tepoztlan have?
Hotel Las Puertas de Tepoztlan has 3 floors.
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More Reviews from Other Guests in Hotel Las Puertas de Tepoztlan

8.0
Very Good
From 506 reviews
Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Las Puertas de Tepoztlan

Number of reviews per page
20
40
Top reviews
Juan
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

En las todos todo se ve muy bonito. Pero la realidad es que las camas están horribles y son muy duras. Así mismo las almohadas de la peor calidad en el mercado. Las sábanas también. Las cortinas no funcionan pues entra toda la luz y hay un gallinero abajo que entra tod el ruido. La peor esperiencia jamás vivida ! No vayan !
Mary
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel is absolutely magical! Beautiful, stylish, spotless, friendly! Reception area is lovely, rooms huge, bed comfy, rooftop terrace with amazing views. Pool, 2 hottubs on roof. Free water, great shower, super quiet off main drag. Cannot recommend enough. Thank you for a great stay!
Alondra
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The location was central and ideal for the trip. However, the hotel was outdated. There was no AC, the wifi did not work well in the rooms, only in the common space. There was a weird smell in the restroom that came from the water.
Lilia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

We had neighbors uptairs so noise did feel like they were having sex in the same room so bad and the people was running and talking at 3 am oitside the rooms very noisy
Angel
icon-with Partner
with Partner
6.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The staff was excellent but the showers were not working and there was no hot water
Diana
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

El reglamento del hotel indica que es un hotel de descanso y prohíbe el ruido por la noche sin embargo prenden un motor muy ruidoso que después de un par de solicitudes lograron apagar. No sirve para descansar. Las paredes son extremadamente delgadas y se escucha todo, los muebles y decoración están muy descuidadas, las toallas de baño manchadas y rotas. Todo muy sucio, no pusieron jabón de manos hasta el segundo día, no hay cortinas aislantes de luz y toda la noche se prende una luz por sensor que no deja dormir. Dentro de promedio de costos no es tan barato para lo descuidado que está, no lo recomiendo, no volvería.
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Manuel
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

El hotel entero está en total deterioro, las habitaciones tienen humedades y falta de mantenimiento.
Andrei
icon-with Partner
with Partner
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Excellent
MARCO ANTONIO
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

En general bastante bien, muy bien ubicado, condiciones limpias, bastante amplias habitaciones y espacios en general. Alberca limpia. El servicio podría mejorar son muy pocas personas. Terrible el wifi en los dispositivos móviles y en las televisiones de los cuartos. Comida del restaurant bastante promedio, en lugar de pagar el desayuno “incluido” conviene más salir a los restaurantes que quedan muy cerca.
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Darren
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Staff try to be nice but lack of knowledge about what is good service. Installations look good in the photos but they are a little bit run-down.
Alejandro
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Nice lawn.
Esther
icon-Leisure
Leisure
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Location. Near everything, but not on main Street were is very noisy. Down side no AC.
Maribel
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Close to many restaurants, bars, coffee shops, artisanal stores.
Verified traveler
icon-
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Great hotel in beautiful Tepotzlan. Stayed 2 nights as a solo female and it’s an inviting, relaxed hotel.
Gustavo
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

It is a beautiful hotel, but the room was dirty.
Rocio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Great experience
KATHERINE
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

El hotel está sin mantenimiento, todo en general se ve muy deteriorado. En las habitaciones se oye todo el ruido del edificio, se escucha cualquier ruido que hagan en cualquier habitación del hotel. En la recepción nos atendió un joven que todo el tiempo estaba molesto, no quisieron ayudarnos en nada nunca, pedimos una almohada diferente porque las que estaban en la cama eran muy blandas y me causaban tortícolis y simplemente dijeron que no tenían almohadas extra, que sabian que eran muy blandas pero no que no había nada que hacer.
Read More
Antonia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Hotel is clean and great location. Needs coffee maker, drinking water, walking ramp within facility.
Hugo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

El clóset no estaba funcionando y la pantalla tampoco
Noemi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Close to the Main Street. Easy to find.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel Las Puertas de Tepoztlan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 506 reviews
Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Las Puertas de Tepoztlan

Number of reviews per page
20
40
Top reviews
Juan
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

En las todos todo se ve muy bonito. Pero la realidad es que las camas están horribles y son muy duras. Así mismo las almohadas de la peor calidad en el mercado. Las sábanas también. Las cortinas no funcionan pues entra toda la luz y hay un gallinero abajo que entra tod el ruido. La peor esperiencia jamás vivida ! No vayan !
Mary
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel is absolutely magical! Beautiful, stylish, spotless, friendly! Reception area is lovely, rooms huge, bed comfy, rooftop terrace with amazing views. Pool, 2 hottubs on roof. Free water, great shower, super quiet off main drag. Cannot recommend enough. Thank you for a great stay!
Alondra
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The location was central and ideal for the trip. However, the hotel was outdated. There was no AC, the wifi did not work well in the rooms, only in the common space. There was a weird smell in the restroom that came from the water.
Lilia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

We had neighbors uptairs so noise did feel like they were having sex in the same room so bad and the people was running and talking at 3 am oitside the rooms very noisy
Angel
icon-with Partner
with Partner
6.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The staff was excellent but the showers were not working and there was no hot water
Diana
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

El reglamento del hotel indica que es un hotel de descanso y prohíbe el ruido por la noche sin embargo prenden un motor muy ruidoso que después de un par de solicitudes lograron apagar. No sirve para descansar. Las paredes son extremadamente delgadas y se escucha todo, los muebles y decoración están muy descuidadas, las toallas de baño manchadas y rotas. Todo muy sucio, no pusieron jabón de manos hasta el segundo día, no hay cortinas aislantes de luz y toda la noche se prende una luz por sensor que no deja dormir. Dentro de promedio de costos no es tan barato para lo descuidado que está, no lo recomiendo, no volvería.
Read More
Manuel
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

El hotel entero está en total deterioro, las habitaciones tienen humedades y falta de mantenimiento.
Andrei
icon-with Partner
with Partner
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Excellent
MARCO ANTONIO
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

En general bastante bien, muy bien ubicado, condiciones limpias, bastante amplias habitaciones y espacios en general. Alberca limpia. El servicio podría mejorar son muy pocas personas. Terrible el wifi en los dispositivos móviles y en las televisiones de los cuartos. Comida del restaurant bastante promedio, en lugar de pagar el desayuno “incluido” conviene más salir a los restaurantes que quedan muy cerca.
Read More
Darren
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Staff try to be nice but lack of knowledge about what is good service. Installations look good in the photos but they are a little bit run-down.
Alejandro
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Nice lawn.
Esther
icon-Leisure
Leisure
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Location. Near everything, but not on main Street were is very noisy. Down side no AC.
Maribel
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Close to many restaurants, bars, coffee shops, artisanal stores.
Verified traveler
icon-
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Great hotel in beautiful Tepotzlan. Stayed 2 nights as a solo female and it’s an inviting, relaxed hotel.
Gustavo
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

It is a beautiful hotel, but the room was dirty.
Rocio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Great experience
KATHERINE
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

El hotel está sin mantenimiento, todo en general se ve muy deteriorado. En las habitaciones se oye todo el ruido del edificio, se escucha cualquier ruido que hagan en cualquier habitación del hotel. En la recepción nos atendió un joven que todo el tiempo estaba molesto, no quisieron ayudarnos en nada nunca, pedimos una almohada diferente porque las que estaban en la cama eran muy blandas y me causaban tortícolis y simplemente dijeron que no tenían almohadas extra, que sabian que eran muy blandas pero no que no había nada que hacer.
Read More
Antonia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Hotel is clean and great location. Needs coffee maker, drinking water, walking ramp within facility.
Hugo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

El clóset no estaba funcionando y la pantalla tampoco
Noemi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Close to the Main Street. Easy to find.
Number of reviews per page
20
40