Hotel Los Aluxes

Hotels
7.6
/10
Pleasant
704 reviews

What Guests Say About Their Stay

Claudia
10.0
/ 10
I have no words to describe the service and cleanliness of Los Aluxes. After having a nightmare at another hotel, (which by the way I lost a ton of money but will report it for giving misleading information) I was able to quickly book Hotel Los Aluxes and within a fe minutes and a call to the hotel they welcome us and made us feel at home! THANK YOU TO ALL THE STAFF AT HOTEL LOS ALUXES!!!
Jose Rodrigo
10.0
/ 10
Hotel con Excelente ubicación, con estacionamiento, restaurante y servicios. Desayuno incluido con huevo al gusto, frijoles, fruta, jugos y café. La alberca muy agradable. Habitaciones muy limpias y con buen mantenimiento. La regadera necesita mantenimiento ya que el agua no sale uniforme y termina mojándose el piso del baño.
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Luis
10.0
/ 10
It was nice and clean. The only one suggestion is to have almond milk old fashion oat meal.
In the Area
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Calle 60 # 444 x 49, Mérida, Estado de Yucatán, Mexico, 97000

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Hotel Los Aluxes is a good choice when you are visiting Mérida. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Los Aluxes

Calle 60 # 444 x 49, Mérida, Estado de Yucatán, Mexico, 97000
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Discover More About Hotel Los Aluxes

Location


Staying at Hotel Los Aluxes is a good choice when you are visiting Mérida.

About Hotel Los Aluxes

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Los Aluxes exclusively for you.

With all facilities offered, Hotel Los Aluxes is the right place to stay.

All facilities in Hotel Los Aluxes

Others Hotel Los Aluxes
Others

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Elevator

Hotel Services

  • Tours
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting facilities
  • Business center
  • Conference rooms

Things to Do

  • Outdoor pool
  • Pool sun loungers

General

  • Banquet
  • Parking

Family-friendly Facilities

  • Kids club

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Los Aluxes

Important Note
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 250 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Hotel Los Aluxes
155
Number of floors in Hotel Los Aluxes
6
Another facilities in Hotel Los Aluxes
Others, Safety deposit box, Tours, Porter, 24-hour Receptionist

Frequently asked question in Hotel Los Aluxes

What are available facilities at Hotel Los Aluxes?
There are top facilites at Hotel Los Aluxes such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Los Aluxes?
The standard check-in time at Hotel Los Aluxes is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Los Aluxes?
Hotel Los Aluxes is a 3.5-star hotel.
How many floors does Hotel Los Aluxes have?
Hotel Los Aluxes has 6 floors.
How many rooms are available at Hotel Los Aluxes?
Hotel Los Aluxes has 155 rooms in total.
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More Reviews from Other Guests in Hotel Los Aluxes

7.6
Pleasant
From 704 reviews
Cleanliness

8.0

Room Comfort

7.6

Location

9.6

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Los Aluxes

Number of reviews per page
20
40
Top reviews
Claudia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I have no words to describe the service and cleanliness of Los Aluxes. After having a nightmare at another hotel, (which by the way I lost a ton of money but will report it for giving misleading information) I was able to quickly book Hotel Los Aluxes and within a fe minutes and a call to the hotel they welcome us and made us feel at home! THANK YOU TO ALL THE STAFF AT HOTEL LOS ALUXES!!!
Read More
Izayda Leonor Viera
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great hotel. Muy buen hotel
vanesss
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Lost they Quality
Victor
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Floor not clean, bathrooms doesn't work, showers terrible, jacuzzi doesn't work and dirty. Administration didn't resolve for a better room. They gave me similar. Service in the restaurant Excellent. Excellent actitud . The Hotel its actually Diferent.
Guadalupe
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

.
Rosa
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

This hotel was clean. Quiet and very friendly
fernando m
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

was clean
Zazil
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

One of the worst hotels in Merida, building with no maintenance, no hot water. I need to ask for some basics like soap & toilet paper! The only good thing about the hotel is the swimming pool and its location. It used to be one of the best hotels in Merida 18 years ago but not anymore.
Amy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Very well located for our stay in Merida.
Indira
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

It was a nice experience. The area was clean! Only problem I had was no internet in my room.
Jose Rodrigo
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Hotel con Excelente ubicación, con estacionamiento, restaurante y servicios. Desayuno incluido con huevo al gusto, frijoles, fruta, jugos y café. La alberca muy agradable. Habitaciones muy limpias y con buen mantenimiento. La regadera necesita mantenimiento ya que el agua no sale uniforme y termina mojándose el piso del baño.
JOSE LUIS
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Pasamos unas vacaciones maravillosas
KEY
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The buffet that is included is eggs, toast, refried beans, and chips. Don't think it'sorw than that ! Staff was not pleasant, my room changed 3 times and when I told here the whole floor of the bathroom was leaking she did not believe me so I took her to the room and had to show her. I won't back
Pedro
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Our stay was not that good, every time we went to get our breakfast we were ask again and again about our room . The service for breakfast terrible had to wait to get service. Made it so hard on us since we had a tour and wanted to take advantage of the breakfast.
Juan Carlos
4.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Not the normal extra firendly staff you'll fiend in México. Most of the employees doing the very minimum especially de servers. For the prices is not bad.
Rosaura
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Nice closed to centro& shopping.
Dulce
2.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

terrible pet friendly policy, it seems like the deposit is pre planned to never b returned to the customer, is just a scam, might as well call it a pet fee, not a deposit
Denise
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The rooms in this property are in bad shape. Leaking roof in bathroom, loose and missing grout, non working tap in bathroom sink, old rusting fixtures, hot tub was not working ( as part of a junior suite). Hotel went on strike and we were placed in a different hotel, w weren’t notified beforehand. The best part was the staff. Very friendly and did their best to accommodate us.
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Benjamin
6.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

El día antes de que finalizara mi periodo me dijeron que tenía que abandonar el hotel pues lo hiban a cerrar porque entrarían en huelga los empleados y si no me dejarían enserrado con todo y mi equipaje, luego me dijeron que yo saliera y me iban a reubicar en otro hotel cosa k no hicieron y cuando pregunté por mi equipaje nadie sabía nada fue muy estresante mi experiencia en dicho hotel el personal es muy amable y respetuoso cosa que no es el personal administrativo yo en lo personal no recomiendo este hotel.
Read More
Verified traveler
8.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

The stay was nice, location perfect for exploring the city. The breakfast was ok nothing special (Americana breakfast review only). If you stay there be careful when laying down your head as a cement decorative ridge is perfect to hit the back of your head on. I have an egg on my head from doing that twice. The personnel ere all very kind. Overall nice place to stay.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Los Aluxes

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 704 reviews
Cleanliness

8.0

Room Comfort

7.6

Location

9.6

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Los Aluxes

Number of reviews per page
20
40
Top reviews
Claudia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I have no words to describe the service and cleanliness of Los Aluxes. After having a nightmare at another hotel, (which by the way I lost a ton of money but will report it for giving misleading information) I was able to quickly book Hotel Los Aluxes and within a fe minutes and a call to the hotel they welcome us and made us feel at home! THANK YOU TO ALL THE STAFF AT HOTEL LOS ALUXES!!!
Read More
Izayda Leonor Viera
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great hotel. Muy buen hotel
vanesss
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Lost they Quality
Victor
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Floor not clean, bathrooms doesn't work, showers terrible, jacuzzi doesn't work and dirty. Administration didn't resolve for a better room. They gave me similar. Service in the restaurant Excellent. Excellent actitud . The Hotel its actually Diferent.
Guadalupe
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

.
Rosa
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

This hotel was clean. Quiet and very friendly
fernando m
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

was clean
Zazil
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

One of the worst hotels in Merida, building with no maintenance, no hot water. I need to ask for some basics like soap & toilet paper! The only good thing about the hotel is the swimming pool and its location. It used to be one of the best hotels in Merida 18 years ago but not anymore.
Amy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Very well located for our stay in Merida.
Indira
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

It was a nice experience. The area was clean! Only problem I had was no internet in my room.
Jose Rodrigo
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Hotel con Excelente ubicación, con estacionamiento, restaurante y servicios. Desayuno incluido con huevo al gusto, frijoles, fruta, jugos y café. La alberca muy agradable. Habitaciones muy limpias y con buen mantenimiento. La regadera necesita mantenimiento ya que el agua no sale uniforme y termina mojándose el piso del baño.
JOSE LUIS
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Pasamos unas vacaciones maravillosas
KEY
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The buffet that is included is eggs, toast, refried beans, and chips. Don't think it'sorw than that ! Staff was not pleasant, my room changed 3 times and when I told here the whole floor of the bathroom was leaking she did not believe me so I took her to the room and had to show her. I won't back
Pedro
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Our stay was not that good, every time we went to get our breakfast we were ask again and again about our room . The service for breakfast terrible had to wait to get service. Made it so hard on us since we had a tour and wanted to take advantage of the breakfast.
Juan Carlos
4.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Not the normal extra firendly staff you'll fiend in México. Most of the employees doing the very minimum especially de servers. For the prices is not bad.
Rosaura
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Nice closed to centro& shopping.
Dulce
2.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

terrible pet friendly policy, it seems like the deposit is pre planned to never b returned to the customer, is just a scam, might as well call it a pet fee, not a deposit
Denise
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The rooms in this property are in bad shape. Leaking roof in bathroom, loose and missing grout, non working tap in bathroom sink, old rusting fixtures, hot tub was not working ( as part of a junior suite). Hotel went on strike and we were placed in a different hotel, w weren’t notified beforehand. The best part was the staff. Very friendly and did their best to accommodate us.
Read More
Benjamin
6.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

El día antes de que finalizara mi periodo me dijeron que tenía que abandonar el hotel pues lo hiban a cerrar porque entrarían en huelga los empleados y si no me dejarían enserrado con todo y mi equipaje, luego me dijeron que yo saliera y me iban a reubicar en otro hotel cosa k no hicieron y cuando pregunté por mi equipaje nadie sabía nada fue muy estresante mi experiencia en dicho hotel el personal es muy amable y respetuoso cosa que no es el personal administrativo yo en lo personal no recomiendo este hotel.
Read More
Verified traveler
8.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

The stay was nice, location perfect for exploring the city. The breakfast was ok nothing special (Americana breakfast review only). If you stay there be careful when laying down your head as a cement decorative ridge is perfect to hit the back of your head on. I have an egg on my head from doing that twice. The personnel ere all very kind. Overall nice place to stay.
Read More
Number of reviews per page
20
40