Hotel Mary Carmen

Hotels
9.0
/10
Exceptional
496 reviews

What Guests Say About Their Stay

Caroline

10.0
/ 10
Hotel Mary Carmen is a beautiful hotel which exceeded our expectations! Location is safe, quiet, very walkable (5min from the ferries, 1min from the plaza), and easy to find upon arrival. We loved the old-fashioned style with shared living spaces, and the garden and turtles. We appreciated the free water refill jugs on each floor and the first aid kits free for use. Our room was large (we got a free upgrade) and clean, had great wifi, quiet and functional AC unit, tidy bathroom, and good water pressure. There were extra blankets too, and hooks for hammocks if you have one. We had a little trail of ants along the wall, but they stayed on their path and never bothered us at all. Around 8am it became a bit noisy since we were right beside the breakfast kitchen, but otherwise it was always quiet. Breakfast was lovely in a dining room and patio, with pancakes, omelettes, toast, fruits, cereal, milk, juice, coffee, and tea. The kind man at the front reception (Miguel) was amazing, and provided help with booking a great snorkel tour, confirming taxi prices, recommending local beaches based on our interests, finding a solution for our faulty in-room safe, and providing free beach towels every day. Overall we loved the safe location and authentic feel of the hotel, and would absolutely stay again.

Michelle

10.0
/ 10
The Mary Carmen is a great little hotel just off the main square in St. Miguel de Cozumel. The rooms are air-conditioned, clean, the beds comfortable. The windows face into the courtyard. Breakfast is available for a fee but there is also a kitchen available for guests to use with a cook top, microwave, coffee maker and communal fridge. We once stayed there for a month and it worked well. The tap water is not potable but 2 water dispensers are available for guest use. The highlight is the turtles that live in the courtyard. They are very entertaining to watch and to search for amongst the plants. Don't expect the Hilton but the Mary Carmen is clean, convenient and the staff are friendly and helpful.

kelly

10.0
/ 10
I had a quiet week at hotel Mary Carman. The room was very clean and quiet, centrally located with very fair pricing. The family owned hotel was quick to lend a hand when keys were lost and recommendations needed. They were fair and honest. Very boho, vintage spaces with old records and gramophones. Such a charming, place with warm hospitable people.
In the Area
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Quinta Avenida N. 132, 1ra Sur y Adolfo Rosado Salas, Cozumel, Estado de Quintana Roo, Mexico, 77600

Main Facilities

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24-Hour Front Desk
WiFi
Staying at Hotel Mary Carmen is a good choice when you are visiting Cozumel. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Mary Carmen

Quinta Avenida N. 132, 1ra Sur y Adolfo Rosado Salas, Cozumel, Estado de Quintana Roo, Mexico, 77600
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Location


Staying at Hotel Mary Carmen is a good choice when you are visiting Cozumel.

About Hotel Mary Carmen

Not only located within easy reach of various places of interests for your adventure, but staying at Hotel Mary Carmen will also give you a pleasant stay.

Hotel Mary Carmen is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Mary Carmen is a hotel with great comfort and excellent service according to most hotel's guests.

Staying at Hotel Mary Carmen will surely satisfy you with its great hospitality and affordable price.

All facilities in Hotel Mary Carmen

Common Space Hotel Mary Carmen
Common Space
Lobby Hotel Mary Carmen
Lobby
Exterior Hotel Mary Carmen
Exterior
Others Hotel Mary Carmen
Others
Restaurant Hotel Mary Carmen
Restaurant

Things to Do

  • TV lounge
  • Picnic area
  • Garden
  • Beach towel
  • Library

General

  • Microwave (shared)
  • Refrigerator (shared)
  • Smoking area
  • Terrace

Hotel Services

  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Transportation

  • Bicycle rental

Connectivity

  • Free WiFi

Public Facilities

  • Safety deposit box

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in Hotel Mary Carmen

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Available rooms at Hotel Mary Carmen
29
Number of floors in Hotel Mary Carmen
2
Another facilities in Hotel Mary Carmen
TV lounge, Picnic area, Garden, Beach towel, Library

Frequently asked question in Hotel Mary Carmen

What are available facilities at Hotel Mary Carmen?
There are top facilites at Hotel Mary Carmen such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Mary Carmen?
The standard check-in time at Hotel Mary Carmen is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Mary Carmen?
Hotel Mary Carmen is a 2.0-star hotel.
How many floors does Hotel Mary Carmen have?
Hotel Mary Carmen has 2 floors.
How many rooms are available at Hotel Mary Carmen?
Hotel Mary Carmen has 29 rooms in total.
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More Reviews from Other Guests in Hotel Mary Carmen

9.0
Exceptional
From 496 reviews
Cleanliness

9.2

Room Comfort

8.6

Location

10.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Mary Carmen

Number of reviews per page
20
40
Top reviews
Steve
icon-
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Comfortable, spacious room and a great location. Quiet at night although the staff can be noisy when they arrive (early) in the morning. That said, it's a great choice.
Caroline
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel Mary Carmen is a beautiful hotel which exceeded our expectations! Location is safe, quiet, very walkable (5min from the ferries, 1min from the plaza), and easy to find upon arrival. We loved the old-fashioned style with shared living spaces, and the garden and turtles. We appreciated the free water refill jugs on each floor and the first aid kits free for use. Our room was large (we got a free upgrade) and clean, had great wifi, quiet and functional AC unit, tidy bathroom, and good water pressure. There were extra blankets too, and hooks for hammocks if you have one. We had a little trail of ants along the wall, but they stayed on their path and never bothered us at all. Around 8am it became a bit noisy since we were right beside the breakfast kitchen, but otherwise it was always quiet. Breakfast was lovely in a dining room and patio, with pancakes, omelettes, toast, fruits, cereal, milk, juice, coffee, and tea. The kind man at the front reception (Miguel) was amazing, and provided help with booking a great snorkel tour, confirming taxi prices, recommending local beaches based on our interests, finding a solution for our faulty in-room safe, and providing free beach towels every day. Overall we loved the safe location and authentic feel of the hotel, and would absolutely stay again.
Read More
Tasha
icon-with Friends
with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was clean, location to shops and restaurants and a/c was cold!
Ron
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Nice little hotel. Close to all my favorite restaurants. Staff is great. Wi-fi was a mess this trip. It’s usually fine.
Michelle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The Mary Carmen is a great little hotel just off the main square in St. Miguel de Cozumel. The rooms are air-conditioned, clean, the beds comfortable. The windows face into the courtyard. Breakfast is available for a fee but there is also a kitchen available for guests to use with a cook top, microwave, coffee maker and communal fridge. We once stayed there for a month and it worked well. The tap water is not potable but 2 water dispensers are available for guest use. The highlight is the turtles that live in the courtyard. They are very entertaining to watch and to search for amongst the plants. Don't expect the Hilton but the Mary Carmen is clean, convenient and the staff are friendly and helpful.
Read More
Larry
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The staff was excellent. The amenities were average.
vincent
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good
David
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location, staff and very clean.
Grant
icon-
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very clean hotel stayed here many times love this place
Cali
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Turtles in the plaza. Really helpful front desk staff who supported activities and car rental. Nowhere to park but great location for walking.
edgard
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

I didn't get the breakfast, the room was clean and AC working perfectly
kelly
icon-with Friends
with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I had a quiet week at hotel Mary Carman. The room was very clean and quiet, centrally located with very fair pricing. The family owned hotel was quick to lend a hand when keys were lost and recommendations needed. They were fair and honest. Very boho, vintage spaces with old records and gramophones. Such a charming, place with warm hospitable people.
Read More
Janet
icon-with Friends
with Friends
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Charming, quaint, authentic, quiet with friendly and helpful staff right in the middle of the pedestrian walkway. Excellent price!
James
icon-
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

I've stayed there numerous times. Great value, good location. When reserving via hotel.com/expedia expect an extra 80 peso per day city tax apparently not included in your reservation or mentioned on hotel.com website.
Felicia
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The room was spotless and cold! Always great staying at the hotel Mary Carmen. Perfect for our Dive experiences and we love the restaurant right outside!
Rona
icon-
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Didnt have breakfast here, but the room (single) was very comfortable, the location was excellent (close to the port and restaurants but very quiet), the staff were super helpful (including booking a snorkelling trip for me. as there were hundred of people offering options on the street, it was a bit overwhelming to choose, so this made life much easier)! Bathroom was tiny but totally adequate. AC very much appreciated.
Read More
Donna
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Loved the location. Across the street from lovely restaurant. Just a few steps to the main park. We enjoyed seeing all the turtles!
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The property was a great location by the square and ferry dock. And the staff and hotel was clean and neat for the great price.
Josue
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

We stayed 4 night and really enjoyed ourselves. Great location, filling and convenient breakfast. Enjoyed watch the turtles in the main patio area.
Ciprian
icon-Leisure
Leisure
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

This hotel has a lot of character. Location is the best.
Number of reviews per page
20
40

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Lobby 4 Hotel Mary Carmen

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 496 reviews
Cleanliness

9.2

Room Comfort

8.6

Location

10.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Mary Carmen

Number of reviews per page
20
40
Top reviews
Steve
icon-
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Comfortable, spacious room and a great location. Quiet at night although the staff can be noisy when they arrive (early) in the morning. That said, it's a great choice.
Caroline
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel Mary Carmen is a beautiful hotel which exceeded our expectations! Location is safe, quiet, very walkable (5min from the ferries, 1min from the plaza), and easy to find upon arrival. We loved the old-fashioned style with shared living spaces, and the garden and turtles. We appreciated the free water refill jugs on each floor and the first aid kits free for use. Our room was large (we got a free upgrade) and clean, had great wifi, quiet and functional AC unit, tidy bathroom, and good water pressure. There were extra blankets too, and hooks for hammocks if you have one. We had a little trail of ants along the wall, but they stayed on their path and never bothered us at all. Around 8am it became a bit noisy since we were right beside the breakfast kitchen, but otherwise it was always quiet. Breakfast was lovely in a dining room and patio, with pancakes, omelettes, toast, fruits, cereal, milk, juice, coffee, and tea. The kind man at the front reception (Miguel) was amazing, and provided help with booking a great snorkel tour, confirming taxi prices, recommending local beaches based on our interests, finding a solution for our faulty in-room safe, and providing free beach towels every day. Overall we loved the safe location and authentic feel of the hotel, and would absolutely stay again.
Read More
Tasha
icon-with Friends
with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was clean, location to shops and restaurants and a/c was cold!
Ron
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Nice little hotel. Close to all my favorite restaurants. Staff is great. Wi-fi was a mess this trip. It’s usually fine.
Michelle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The Mary Carmen is a great little hotel just off the main square in St. Miguel de Cozumel. The rooms are air-conditioned, clean, the beds comfortable. The windows face into the courtyard. Breakfast is available for a fee but there is also a kitchen available for guests to use with a cook top, microwave, coffee maker and communal fridge. We once stayed there for a month and it worked well. The tap water is not potable but 2 water dispensers are available for guest use. The highlight is the turtles that live in the courtyard. They are very entertaining to watch and to search for amongst the plants. Don't expect the Hilton but the Mary Carmen is clean, convenient and the staff are friendly and helpful.
Read More
Larry
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The staff was excellent. The amenities were average.
vincent
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good
David
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location, staff and very clean.
Grant
icon-
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very clean hotel stayed here many times love this place
Cali
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Turtles in the plaza. Really helpful front desk staff who supported activities and car rental. Nowhere to park but great location for walking.
edgard
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

I didn't get the breakfast, the room was clean and AC working perfectly
kelly
icon-with Friends
with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I had a quiet week at hotel Mary Carman. The room was very clean and quiet, centrally located with very fair pricing. The family owned hotel was quick to lend a hand when keys were lost and recommendations needed. They were fair and honest. Very boho, vintage spaces with old records and gramophones. Such a charming, place with warm hospitable people.
Read More
Janet
icon-with Friends
with Friends
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Charming, quaint, authentic, quiet with friendly and helpful staff right in the middle of the pedestrian walkway. Excellent price!
James
icon-
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

I've stayed there numerous times. Great value, good location. When reserving via hotel.com/expedia expect an extra 80 peso per day city tax apparently not included in your reservation or mentioned on hotel.com website.
Felicia
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The room was spotless and cold! Always great staying at the hotel Mary Carmen. Perfect for our Dive experiences and we love the restaurant right outside!
Rona
icon-
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Didnt have breakfast here, but the room (single) was very comfortable, the location was excellent (close to the port and restaurants but very quiet), the staff were super helpful (including booking a snorkelling trip for me. as there were hundred of people offering options on the street, it was a bit overwhelming to choose, so this made life much easier)! Bathroom was tiny but totally adequate. AC very much appreciated.
Read More
Donna
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Loved the location. Across the street from lovely restaurant. Just a few steps to the main park. We enjoyed seeing all the turtles!
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The property was a great location by the square and ferry dock. And the staff and hotel was clean and neat for the great price.
Josue
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

We stayed 4 night and really enjoyed ourselves. Great location, filling and convenient breakfast. Enjoyed watch the turtles in the main patio area.
Ciprian
icon-Leisure
Leisure
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

This hotel has a lot of character. Location is the best.
Number of reviews per page
20
40