Hotel Mary Carmen is a beautiful hotel which exceeded our expectations! Location is safe, quiet, very walkable (5min from the ferries, 1min from the plaza), and easy to find upon arrival. We loved the old-fashioned style with shared living spaces, and the garden and turtles. We appreciated the free water refill jugs on each floor and the first aid kits free for use. Our room was large (we got a free upgrade) and clean, had great wifi, quiet and functional AC unit, tidy bathroom, and good water pressure. There were extra blankets too, and hooks for hammocks if you have one. We had a little trail of ants along the wall, but they stayed on their path and never bothered us at all. Around 8am it became a bit noisy since we were right beside the breakfast kitchen, but otherwise it was always quiet. Breakfast was lovely in a dining room and patio, with pancakes, omelettes, toast, fruits, cereal, milk, juice, coffee, and tea. The kind man at the front reception (Miguel) was amazing, and provided help with booking a great snorkel tour, confirming taxi prices, recommending local beaches based on our interests, finding a solution for our faulty in-room safe, and providing free beach towels every day. Overall we loved the safe location and authentic feel of the hotel, and would absolutely stay again.
The Mary Carmen is a great little hotel just off the main square in St. Miguel de Cozumel. The rooms are air-conditioned, clean, the beds comfortable. The windows face into the courtyard. Breakfast is available for a fee but there is also a kitchen available for guests to use with a cook top, microwave, coffee maker and communal fridge. We once stayed there for a month and it worked well. The tap water is not potable but 2 water dispensers are available for guest use. The highlight is the turtles that live in the courtyard. They are very entertaining to watch and to search for amongst the plants. Don't expect the Hilton but the Mary Carmen is clean, convenient and the staff are friendly and helpful.