Hotel Maya Balam

Hotels
8.2
/10
Very Good
565 reviews

What Guests Say About Their Stay

Greg

10.0
/ 10
It’s an isolated area near some amazing places, but I’m afraid that the train Maya is going to bring a lot of tourism and change the entire nature of the place, and that the local people will be the last to benefit from this. I think we got there just as the wave was starting to break.

Maria

10.0
/ 10
A clean, quiet room for a very fair price. Helpful staff provided us with an excellent guide to the Calakmul ruins and the bat cave.

Laura

10.0
/ 10
Nice hotel for the star level and price. Incredibly clean (immaculate) in rooms and around hotel, fluffy towels and great sheets. Bed a little hard but that’s Mexico. Great wifi. Hot water. Staff friendly. Neighborhood is a block back from Main Street so no street noise but some roosters and dogs (again normal for Mexico). Restaurant in hotel had lots of options and was good. We liked it and would stay again. Very safe area. A great base for Calakmul trip.
In the Area
See Map
Calle Xpujil #10 Entre, Silvituk y Av. Calakmul, Calakmul, Estado de Campeche, Mexico, 24640

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Hotel Maya Balam is located in area / city Calakmul. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Maya Balam

Calle Xpujil #10 Entre, Silvituk y Av. Calakmul, Calakmul, Estado de Campeche, Mexico, 24640
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Discover More About Hotel Maya Balam

Location


Hotel Maya Balam is located in area / city Calakmul.

About Hotel Maya Balam

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Maya Balam.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Maya Balam exclusively for you.

Hotel Maya Balam is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Maya Balam is the right place to stay.

All facilities in Hotel Maya Balam

Others Hotel Maya Balam
Others

Hotel Services

  • Luggage storage
  • Welcoming drinks
  • 24-hour Receptionist
  • Tours

General

  • Parking
  • Smoking area
  • Terrace

Public Facilities

  • Others
  • Restaurant
  • Coffee/tea in lobby

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel Maya Balam

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for cooked-to-order breakfast: approximately MXN 90 to 115 for adults, and MXN 90 to 115 for children
  • Airport shuttle fee: MXN 1800 per vehicle (maximum occupancy 6)
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 22:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Maya Balam
9
Number of floors in Hotel Maya Balam
3
Another facilities in Hotel Maya Balam
Luggage storage, Welcoming drinks, 24-hour Receptionist, Tours, Parking

Frequently asked question in Hotel Maya Balam

What are available facilities at Hotel Maya Balam?
There are top facilites at Hotel Maya Balam such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Maya Balam?
The standard check-in time at Hotel Maya Balam is starting from 15:00 - 22:00 while the latest check-out time is at Before 12:00
Does Hotel Maya Balam provide breakfast?
Yes, Hotel Maya Balam provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Maya Balam?
Hotel Maya Balam is a 3.0-star hotel.
How many floors does Hotel Maya Balam have?
Hotel Maya Balam has 3 floors.
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More Reviews from Other Guests in Hotel Maya Balam

8.2
Very Good
From 565 reviews
Cleanliness

8.6

Room Comfort

8.0

Location

8.4

Service and Facilites

8.4

Sort by
Most Relevant
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Traveler Reviews Hotel Maya Balam

Number of reviews per page
20
40
Top reviews
Kathleen
icon-Leisure
Leisure
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The Chihuahua who roams the property is enough fun to want to return!
Andrea
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Perfect location for those who are interested in visiting Calakmul. The room was big, comfortable and clean. Small issues can occur, such as water or electricity shortages, but the staff was always kind and ready to help. Recommended!
Zoe
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Hotel ia beautiful, the only thing I didn't like was the restaurant, food was cold and service was slow,
Jorge
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Excelente servicio. Super atentos
John
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Good for the price. Clean sheets and towels, recommended for a budget-conscious traveler.
Greg
icon-with Partner
with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

It’s an isolated area near some amazing places, but I’m afraid that the train Maya is going to bring a lot of tourism and change the entire nature of the place, and that the local people will be the last to benefit from this. I think we got there just as the wave was starting to break.
Maria
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

A clean, quiet room for a very fair price. Helpful staff provided us with an excellent guide to the Calakmul ruins and the bat cave.
Julian
2.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

I wanted to like this hotel however, it lacks any creature comforts and is very poorly managed. The WiFi doesn't work, the restaurant food is inedible and the shower is best described as a dribble! If that wasn't bad enough, a neighbouring rooster routinely wakes everyone at 3.30am. If you value your sanity I strongly recommend booking alternative accommodation.
Read More
Laura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Nice hotel for the star level and price. Incredibly clean (immaculate) in rooms and around hotel, fluffy towels and great sheets. Bed a little hard but that’s Mexico. Great wifi. Hot water. Staff friendly. Neighborhood is a block back from Main Street so no street noise but some roosters and dogs (again normal for Mexico). Restaurant in hotel had lots of options and was good. We liked it and would stay again. Very safe area. A great base for Calakmul trip.
Read More
Patrick
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

It was nice.
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Nice, clean, and big rooms.
Paul
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

This basic hotel was very clean. The staff was friendly and helpful with some local things, though they didn't know much about visiting Calakmul. I suggest hiring a professional guide for that. Beds were clean and comfortable. There was actually real cable TV (via satellite) which was nice to entertain the kids after hours of walking through ruins in 100 degree weather. Also, the AC was adjustable and worked well. There is a restaurant that is very convenient and looked pretty clean. It was outdoors yet covered and quite nice. Food quality was passable in a pinch, but meat and chicken were tough. Breakfast eggs and fruit were okay. Overall, the hotel was a good value and one of the best hotels in Xjumpil.
Read More
steven
8.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

Bed was a hard, safe place, good value
Daniel
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

No water in the morning. Mattress was uncomfortable. Holes in towels. Very basic set up.
Robert
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

It was fine, blasted hot, pool was nice.
Denise
4.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

It was a good enough place to stay two nigts for the activities we did around the area.
Normand
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

The lady at front desk told me kitchen open at 5:30 am. But did not open til 7:00am. We had a tour book at 7:00am for Calacmul. No breakfest.....
Thomas
icon-Leisure
Leisure
8.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

This hotel is in a good location for visiting Bacalar and it's easy to walk to the center of town. The rooms and facilities are clean, the breakfast is okay and the view from the pool on the roof is beautiful.
Dave
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

As always a great place to stay for the area. Just wish they'd update/improve the wifi, it's pretty much useless.
Jorge
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

We arrived at our room, the beds were not made, we didn't have towels, the staff was notified and they were quick to fix this. In one of the rooms, the TV didn't work. The location is ok to some archeological sites, it is an average stay. We had breakfast the next morning and the options were nice.
Number of reviews per page
20
40

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Others 4 Hotel Maya Balam

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 565 reviews
Cleanliness

8.6

Room Comfort

8.0

Location

8.4

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Maya Balam

Number of reviews per page
20
40
Top reviews
Kathleen
icon-Leisure
Leisure
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The Chihuahua who roams the property is enough fun to want to return!
Andrea
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Perfect location for those who are interested in visiting Calakmul. The room was big, comfortable and clean. Small issues can occur, such as water or electricity shortages, but the staff was always kind and ready to help. Recommended!
Zoe
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Hotel ia beautiful, the only thing I didn't like was the restaurant, food was cold and service was slow,
Jorge
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Excelente servicio. Super atentos
John
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Good for the price. Clean sheets and towels, recommended for a budget-conscious traveler.
Greg
icon-with Partner
with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

It’s an isolated area near some amazing places, but I’m afraid that the train Maya is going to bring a lot of tourism and change the entire nature of the place, and that the local people will be the last to benefit from this. I think we got there just as the wave was starting to break.
Maria
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

A clean, quiet room for a very fair price. Helpful staff provided us with an excellent guide to the Calakmul ruins and the bat cave.
Julian
2.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

I wanted to like this hotel however, it lacks any creature comforts and is very poorly managed. The WiFi doesn't work, the restaurant food is inedible and the shower is best described as a dribble! If that wasn't bad enough, a neighbouring rooster routinely wakes everyone at 3.30am. If you value your sanity I strongly recommend booking alternative accommodation.
Read More
Laura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Nice hotel for the star level and price. Incredibly clean (immaculate) in rooms and around hotel, fluffy towels and great sheets. Bed a little hard but that’s Mexico. Great wifi. Hot water. Staff friendly. Neighborhood is a block back from Main Street so no street noise but some roosters and dogs (again normal for Mexico). Restaurant in hotel had lots of options and was good. We liked it and would stay again. Very safe area. A great base for Calakmul trip.
Read More
Patrick
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

It was nice.
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Nice, clean, and big rooms.
Paul
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

This basic hotel was very clean. The staff was friendly and helpful with some local things, though they didn't know much about visiting Calakmul. I suggest hiring a professional guide for that. Beds were clean and comfortable. There was actually real cable TV (via satellite) which was nice to entertain the kids after hours of walking through ruins in 100 degree weather. Also, the AC was adjustable and worked well. There is a restaurant that is very convenient and looked pretty clean. It was outdoors yet covered and quite nice. Food quality was passable in a pinch, but meat and chicken were tough. Breakfast eggs and fruit were okay. Overall, the hotel was a good value and one of the best hotels in Xjumpil.
Read More
steven
8.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

Bed was a hard, safe place, good value
Daniel
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

No water in the morning. Mattress was uncomfortable. Holes in towels. Very basic set up.
Robert
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

It was fine, blasted hot, pool was nice.
Denise
4.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

It was a good enough place to stay two nigts for the activities we did around the area.
Normand
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

The lady at front desk told me kitchen open at 5:30 am. But did not open til 7:00am. We had a tour book at 7:00am for Calacmul. No breakfest.....
Thomas
icon-Leisure
Leisure
8.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

This hotel is in a good location for visiting Bacalar and it's easy to walk to the center of town. The rooms and facilities are clean, the breakfast is okay and the view from the pool on the roof is beautiful.
Dave
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

As always a great place to stay for the area. Just wish they'd update/improve the wifi, it's pretty much useless.
Jorge
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

We arrived at our room, the beds were not made, we didn't have towels, the staff was notified and they were quick to fix this. In one of the rooms, the TV didn't work. The location is ok to some archeological sites, it is an average stay. We had breakfast the next morning and the options were nice.
Number of reviews per page
20
40