Hotel Nena

Hotels
9.6
/10
Exceptional
387 reviews
In the Area
See Map
San Francisco 32, Centro, San Miguel de Allende, Estado de Guanajuato, Mexico, 37700

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Staying at Hotel Nena is a good choice when you are visiting San Miguel de Allende. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Nena

San Francisco 32, Centro, San Miguel de Allende, Estado de Guanajuato, Mexico, 37700
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Discover More About Hotel Nena

Location


Staying at Hotel Nena is a good choice when you are visiting San Miguel de Allende.

About Hotel Nena

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Nena exclusively for you.

Hotel Nena is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Nena is the right place to stay.

All facilities in Hotel Nena

Others Hotel Nena
Others

Things to Do

  • Winery tours
  • Romantic proposal packages
  • Beach umbrella
  • Outdoor pool
  • Pool cabanas

General

  • Parking
  • Smoking area
  • Fireplace in lobby
  • Terrace

Hotel Services

  • Tours
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Transportation

  • Bus/truck parking
  • Valet parking

Food and Drinks

  • Bar
  • Breakfast

Public Facilities

  • Others
  • Restaurant

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel Nena

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: MXN 3800 per vehicle (roundtrip, maximum occupancy 2)
  • Pet fee: MXN 1000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve access to the heated pool
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 16

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 22:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Nena
6
Number of floors in Hotel Nena
2
Another facilities in Hotel Nena
Winery tours, Romantic proposal packages, Beach umbrella, Outdoor pool, Pool cabanas

Frequently asked question in Hotel Nena

What are available facilities at Hotel Nena?
There are top facilites at Hotel Nena such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Nena?
The standard check-in time at Hotel Nena is starting from 15:00 - 22:00 while the latest check-out time is at Before 12:00
Does Hotel Nena provide breakfast?
Yes, Hotel Nena provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Nena?
Hotel Nena is a 3.5-star hotel.
How many floors does Hotel Nena have?
Hotel Nena has 2 floors.
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More Reviews from Other Guests in Hotel Nena

9.6
Exceptional
From 387 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

10.0

Service and Facilites

9.6

Sort by
Most Relevant
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Traveler Reviews Hotel Nena

Number of reviews per page
20
40
Top reviews
Ana
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great hotel, the location, everything within walking distance, the staff was very polite. Definitely we will stay here again
Prabuddha
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location. Comfortable room. Courteous staff. Excellent breakfast. I would ding half a star for loud music in the evenings from an adjoining club/bar.
Armen
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great hotel. Great location and friendly staff.
Paul
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean comfortable room, excellent staff! Great location!
Patricia Osuna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful hotel, friendly staff excellent location.
Alison
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Breakfast and the service were great. Perfect location with really nice amenities and very helpful front desk. We would definitely choose this hotel again.
Ann
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

We had the room, Paquita, which was very large with plenty of light. Some rooms are not large or bright.
Ceferino
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room was spacious, very clean, the property was beautiful
Daniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great hotel in a great location. Really enjoyed our stay! Staff was very attentive and helpful. On premise dining option was great.
Eliseo
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very Nice
Reyna
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Everyone was incredibly helpful and hospitable! They accomodated a late late check out. Will be staying here again!
Charles
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff was great. Rooms were big and clean. Bar was nice.
NELIDA ALONZO
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The place is wonderful!
manuel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

all was wonderful with the exception of the cancel policy. When we booked, it indicated that the reservation could be changed up to a certain date. However, we had to cut our reservation by one night because of our flight departed way earlier than expected and we had to wake up at 2.30 am. and decided to spend the night in Leon instead of San Miguel. We tried to cancel withing the limits allowed as per Nena"s policies, just to be told we couldn{t do it and it became a big issue. We were told that we had 3 month credit for that night we didn{t use, which is ridiculous as we do not plan to go back to San Miguel for at least the next year! We"re not Mexicans to be traveling that often to San Miguel again. That was the only disappointment. Their cancelation reservation policy is not what they advertise in Expedia.
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Rocio
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The restaurant was not good; the coffee was cold and too strong. The staff was very friendly. I did not use the pool, but the water was at a very nice temperature. hotel was clean and excelent location.
Marisol
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I did not use the pool but it was available. The food and bar was excellent
Carlos
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

This is my fourth visit to San Miguel and I always make an effort to stay here convenient safe clean staff is very accommodating, helpful, and service oriented. This feels like home away from home for me.
Thomas
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

property was nice .Staff was great. Only issue was early morning noise.
Lisa
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great location and welcoming staff. My room was VERY spacious, clean and French doors to the pool. The whole property was very quaint and Eve and the restaurant staff were all very helpful.
dana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great location and very upscale
Number of reviews per page
20
40

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Others 4 Hotel Nena

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 387 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

10.0

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Nena

Number of reviews per page
20
40
Top reviews
Ana
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great hotel, the location, everything within walking distance, the staff was very polite. Definitely we will stay here again
Prabuddha
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location. Comfortable room. Courteous staff. Excellent breakfast. I would ding half a star for loud music in the evenings from an adjoining club/bar.
Armen
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great hotel. Great location and friendly staff.
Paul
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean comfortable room, excellent staff! Great location!
Patricia Osuna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful hotel, friendly staff excellent location.
Alison
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Breakfast and the service were great. Perfect location with really nice amenities and very helpful front desk. We would definitely choose this hotel again.
Ann
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

We had the room, Paquita, which was very large with plenty of light. Some rooms are not large or bright.
Ceferino
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room was spacious, very clean, the property was beautiful
Daniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great hotel in a great location. Really enjoyed our stay! Staff was very attentive and helpful. On premise dining option was great.
Eliseo
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very Nice
Reyna
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Everyone was incredibly helpful and hospitable! They accomodated a late late check out. Will be staying here again!
Charles
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff was great. Rooms were big and clean. Bar was nice.
NELIDA ALONZO
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The place is wonderful!
manuel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

all was wonderful with the exception of the cancel policy. When we booked, it indicated that the reservation could be changed up to a certain date. However, we had to cut our reservation by one night because of our flight departed way earlier than expected and we had to wake up at 2.30 am. and decided to spend the night in Leon instead of San Miguel. We tried to cancel withing the limits allowed as per Nena"s policies, just to be told we couldn{t do it and it became a big issue. We were told that we had 3 month credit for that night we didn{t use, which is ridiculous as we do not plan to go back to San Miguel for at least the next year! We"re not Mexicans to be traveling that often to San Miguel again. That was the only disappointment. Their cancelation reservation policy is not what they advertise in Expedia.
Read More
Rocio
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The restaurant was not good; the coffee was cold and too strong. The staff was very friendly. I did not use the pool, but the water was at a very nice temperature. hotel was clean and excelent location.
Marisol
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I did not use the pool but it was available. The food and bar was excellent
Carlos
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

This is my fourth visit to San Miguel and I always make an effort to stay here convenient safe clean staff is very accommodating, helpful, and service oriented. This feels like home away from home for me.
Thomas
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

property was nice .Staff was great. Only issue was early morning noise.
Lisa
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great location and welcoming staff. My room was VERY spacious, clean and French doors to the pool. The whole property was very quaint and Eve and the restaurant staff were all very helpful.
dana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great location and very upscale
Number of reviews per page
20
40