Hotel Nena

Hotels
9.6
/10
Exceptional
479 reviews

What Guests Say About Their Stay

Alejandro

10.0
/ 10
Beautiful property, room was impeccable and made us feel like home. Reception was very accommodating and responsive. Breakfast was delicious too. We’ll definitely come back

Kammille

10.0
/ 10
Room was clean and beautiful. Staff was all very kind and helpful accommodating to the language barrier. Air conditioning was great in the room. courtyard breakfast was beautiful. The pool was amazing and clean. Only complaint is it is a little loud throughout the day and evening but the earplugs helped a lot. Really enjoyed our stay here. Communicating with staff via whatsapp was great and easy.

Lyn

10.0
/ 10
Overall, our 3 week stay at Hotel Nena was excellent. The facility itself is amazing with a wonderful historic ambience incorporated with modern amenities. Staff were friendly and very attentive to our needs and it was nice to have a morning breakfast provided in the onsite restaurant. Wifi was very good. The central location allowed us to comfortably walk to many of the wonderful sites San Miguel de Allende has to offer.
In the Area
See Map
San Francisco 32, Centro, San Miguel de Allende, Estado de Guanajuato, Mexico, 37700

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Hotel Nena is a good choice when you are visiting San Miguel de Allende. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Nena

San Francisco 32, Centro, San Miguel de Allende, Estado de Guanajuato, Mexico, 37700
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Lobby Hotel Nena
Exterior 2 Hotel Nena

Discover More About Hotel Nena

General


Near Church of San Miguel Arcángel

Location


With a stay at Hotel Nena, you'll be centrally located in San Miguel de Allende, steps from Temple of San Francisco and within a 5-minute walk of Allende Garden. This hotel is 0.3 mi (0.5 km) from Church of San Miguel Arcángel and 0.4 mi (0.7 km) from Ignacio Ramírez Market.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Capilla de la Tercera Orden - 0.1 km / 0.1 mi
Temple of San Francisco - 0.1 km / 0.1 mi
La Esquina Mexican Folk Toy Museum - 0.1 km / 0.1 mi
Allende Garden - 0.2 km / 0.1 mi
Church of Our Lady Of Health - 0.3 km / 0.2 mi
Iglesia de San Rafael - 0.3 km / 0.2 mi
Academia Hispano Americana - 0.3 km / 0.2 mi
Colegio de Sales - 0.3 km / 0.2 mi
Oratorio of San Felipe Neri - 0.3 km / 0.2 mi
Casa del Mayorazgo de la Canal - 0.3 km / 0.2 mi
San Miguel de Allende Historical Museum - 0.3 km / 0.2 mi
Ignacio Ramírez Market - 0.4 km / 0.2 mi
Church of San Miguel Arcángel - 0.4 km / 0.2 mi
San Miguel de Allende Public Library - 0.4 km / 0.3 mi
El Nigromante Ignacio Ramirez Cultural Center - 0.4 km / 0.3 mi

The preferred airport for Hotel Nena is Queretaro Intl. Airport (QRO) - 74.4 km / 46.2 mi

Facilities


Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.

Business Facilities


Featured amenities include a 24-hour front desk and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 9:00 AM to 11:30 AM.

Rooms


Make yourself at home in one of the 6 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and a turndown service.

All facilities in Hotel Nena

Bar, Cafe and Lounge Hotel Nena
Bar, Cafe and Lounge
Swimming Pool Hotel Nena
Swimming Pool
Entertainment Facility Hotel Nena
Entertainment Facility
Common Space Hotel Nena
Common Space
Lobby Hotel Nena
Lobby

Transportation

  • Bus/truck parking
  • Secure parking
  • Limited parking
  • Airport transfer
  • Valet parking

Things to Do

  • Winery tours
  • Romantic proposal packages
  • Outdoor pool
  • Pool cabanas

General

  • Parking
  • Smoking area
  • Fireplace in lobby
  • Terrace

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in Hotel Nena

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve access to the heated pool
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 22:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Nena
6
Number of floors in Hotel Nena
2
Another facilities in Hotel Nena
Bus/truck parking, Secure parking, Limited parking, Airport transfer, Valet parking

Frequently asked question in Hotel Nena

What are available facilities at Hotel Nena?
There are top facilites at Hotel Nena such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Nena?
The standard check-in time at Hotel Nena is starting from 15:00 - 22:00 while the latest check-out time is at Before 12:00
Does Hotel Nena provide breakfast?
Yes, Hotel Nena provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Nena?
Hotel Nena is a 3.5-star hotel.
How many floors does Hotel Nena have?
Hotel Nena has 2 floors.
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More Reviews from Other Guests in Hotel Nena

9.6
Exceptional
From 479 reviews
Cleanliness

9.8

Room Comfort

9.6

Location

10.0

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Nena

Number of reviews per page
20
40
Top reviews
Alejandro
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful property, room was impeccable and made us feel like home. Reception was very accommodating and responsive. Breakfast was delicious too. We’ll definitely come back
Kammille
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room was clean and beautiful. Staff was all very kind and helpful accommodating to the language barrier. Air conditioning was great in the room. courtyard breakfast was beautiful. The pool was amazing and clean. Only complaint is it is a little loud throughout the day and evening but the earplugs helped a lot. Really enjoyed our stay here. Communicating with staff via whatsapp was great and easy.
Read More
Lyn
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Overall, our 3 week stay at Hotel Nena was excellent. The facility itself is amazing with a wonderful historic ambience incorporated with modern amenities. Staff were friendly and very attentive to our needs and it was nice to have a morning breakfast provided in the onsite restaurant. Wifi was very good. The central location allowed us to comfortably walk to many of the wonderful sites San Miguel de Allende has to offer.
Read More
Julio
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel nena was a beautiful property to stay at. Location was perfect and the staff and concierge were incredibly helpful and always willing to help. Highly recommend!
Christina
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great hotel in a perfect location in San Miguel walking distance to everything. Clean, great staff, great restaurant and bar too. Would go back again!
Jacqueline
icon-with Pet
with Pet
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We stayed at Hotel Mena for an extended winter visit in San Miguel de Allende and it was a wonderful home base. The hotel has charming boutique character and a relaxed, intimate atmosphere that made it feel personal rather than commercial. The heated pool was a highlight — incredibly restorative after long days walking the cobblestone streets. It became part of our daily rhythm and truly elevated the stay. The location is excellent and very walkable, making it easy to explore the city and return to a comfortable, welcoming space. The staff were gracious and welcoming, including to our small dog, which we deeply appreciated. A lovely boutique option with character and warmth. We would happily return.
Read More
jackeline
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel was very clean and the staff very gentke
jackeline
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Everything was great. The location is fantastic, the stag very gentle and the facilities very comfortable. We had a great stay in San Miguel de Allende
Emma
icon-with Friends
with Friends
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was GORGEOUS, I absolutely loved it and the service, breakfast food etc was phenomenal. The ONLY thing that really stood out that was not great was the music - loud music was played throughout the hotel such that it permeated into the rooms from 10am to 11pm. They provided ear plugs but those are not comfortable for everyone. For guests that go to sleep earlier, or that are sensitive to sound, it was not ideal.
Read More
Bernard
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was clean, the mattress comfortable, shower very good and staff friendly and helpful. Our room was on the ground floor near the pool and nice and quiet. The location was convenient to the central tourist area.
Lisa Beth
icon-with Friends
with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We booked the Johanna suite, it was an entire casa within the hotel and was amazing! Clean and comfortable with a private rooftop deck and outdoor plunge tub. Everyone was superb, from helping with a car to and from the airport to answering questions. We even got free breakfast each morning. The location couldn't be beat, just a couple blocks from the Parroquia and Jardin. Loved our stay and will book again!
Read More
FLORENCE
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel is in a great location and the hotel and rooms are beautiful. The bathrooms are also spacious. The pool isn’t huge but is great for taking a dip after a day walking around. The staff were friendly and helpful. There is both a restaurant and a rooftop bar in the hotel and they play music, which can be heard from the rooms, from 10AM until 10 or 11. Also the free breakfast does not start until 9:00. So if you are the type that is early to bed and early to rise, keep this in mind.
Read More
SHOBHA
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

No light in too S, lighting low, hard to get ready for wedding, rest was good. Wish Renata room had window and light.
jaime
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room, bathroom and shower very clean. Only small issue is the music playing from next door rooftop up to about 11 pm. La Dona restaurant was amazing, sir ice and food great. The breakfast included was the best
Víctor
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The rooms have tainted windows which make the rooms feel really enclosed. Service in restaurant is very limited in schedule. Staff was very nice, especially in front desk.
Timm
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything was clean, services were very nice and the room next to the pool was excellent. Our room safe was broken, and toiletries were not restocked, however, those were fairly minor things.
Adrian
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great
Maria
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Amazing hotel with very friendly and accommodating staff! Breakfast was delicious and our room was very spacious and comfortable! Thank you! *****
Luis A.
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Beautiful Hotel in a great location
fernando
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very good attention to guests and exceptional staff
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Nena

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 479 reviews
Cleanliness

9.8

Room Comfort

9.6

Location

10.0

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Nena

Number of reviews per page
20
40
Top reviews
Alejandro
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful property, room was impeccable and made us feel like home. Reception was very accommodating and responsive. Breakfast was delicious too. We’ll definitely come back
Kammille
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room was clean and beautiful. Staff was all very kind and helpful accommodating to the language barrier. Air conditioning was great in the room. courtyard breakfast was beautiful. The pool was amazing and clean. Only complaint is it is a little loud throughout the day and evening but the earplugs helped a lot. Really enjoyed our stay here. Communicating with staff via whatsapp was great and easy.
Read More
Lyn
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Overall, our 3 week stay at Hotel Nena was excellent. The facility itself is amazing with a wonderful historic ambience incorporated with modern amenities. Staff were friendly and very attentive to our needs and it was nice to have a morning breakfast provided in the onsite restaurant. Wifi was very good. The central location allowed us to comfortably walk to many of the wonderful sites San Miguel de Allende has to offer.
Read More
Julio
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel nena was a beautiful property to stay at. Location was perfect and the staff and concierge were incredibly helpful and always willing to help. Highly recommend!
Christina
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great hotel in a perfect location in San Miguel walking distance to everything. Clean, great staff, great restaurant and bar too. Would go back again!
Jacqueline
icon-with Pet
with Pet
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We stayed at Hotel Mena for an extended winter visit in San Miguel de Allende and it was a wonderful home base. The hotel has charming boutique character and a relaxed, intimate atmosphere that made it feel personal rather than commercial. The heated pool was a highlight — incredibly restorative after long days walking the cobblestone streets. It became part of our daily rhythm and truly elevated the stay. The location is excellent and very walkable, making it easy to explore the city and return to a comfortable, welcoming space. The staff were gracious and welcoming, including to our small dog, which we deeply appreciated. A lovely boutique option with character and warmth. We would happily return.
Read More
jackeline
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel was very clean and the staff very gentke
jackeline
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Everything was great. The location is fantastic, the stag very gentle and the facilities very comfortable. We had a great stay in San Miguel de Allende
Emma
icon-with Friends
with Friends
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was GORGEOUS, I absolutely loved it and the service, breakfast food etc was phenomenal. The ONLY thing that really stood out that was not great was the music - loud music was played throughout the hotel such that it permeated into the rooms from 10am to 11pm. They provided ear plugs but those are not comfortable for everyone. For guests that go to sleep earlier, or that are sensitive to sound, it was not ideal.
Read More
Bernard
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was clean, the mattress comfortable, shower very good and staff friendly and helpful. Our room was on the ground floor near the pool and nice and quiet. The location was convenient to the central tourist area.
Lisa Beth
icon-with Friends
with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We booked the Johanna suite, it was an entire casa within the hotel and was amazing! Clean and comfortable with a private rooftop deck and outdoor plunge tub. Everyone was superb, from helping with a car to and from the airport to answering questions. We even got free breakfast each morning. The location couldn't be beat, just a couple blocks from the Parroquia and Jardin. Loved our stay and will book again!
Read More
FLORENCE
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel is in a great location and the hotel and rooms are beautiful. The bathrooms are also spacious. The pool isn’t huge but is great for taking a dip after a day walking around. The staff were friendly and helpful. There is both a restaurant and a rooftop bar in the hotel and they play music, which can be heard from the rooms, from 10AM until 10 or 11. Also the free breakfast does not start until 9:00. So if you are the type that is early to bed and early to rise, keep this in mind.
Read More
SHOBHA
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

No light in too S, lighting low, hard to get ready for wedding, rest was good. Wish Renata room had window and light.
jaime
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room, bathroom and shower very clean. Only small issue is the music playing from next door rooftop up to about 11 pm. La Dona restaurant was amazing, sir ice and food great. The breakfast included was the best
Víctor
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The rooms have tainted windows which make the rooms feel really enclosed. Service in restaurant is very limited in schedule. Staff was very nice, especially in front desk.
Timm
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything was clean, services were very nice and the room next to the pool was excellent. Our room safe was broken, and toiletries were not restocked, however, those were fairly minor things.
Adrian
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great
Maria
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Amazing hotel with very friendly and accommodating staff! Breakfast was delicious and our room was very spacious and comfortable! Thank you! *****
Luis A.
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Beautiful Hotel in a great location
fernando
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very good attention to guests and exceptional staff
Number of reviews per page
20
40