How many rooms are available at Hotel Palacio Maya?

Hotel Palacio Maya has 63 rooms in total.

Does Hotel Palacio Maya provide parking?

Yes, Hotel Palacio Maya provides parking. Please confirm details directly with the hotel.

What do past guests say about Hotel Palacio Maya?

Hotel Palacio Maya is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Hotel Palacio Maya

Name: Hotel Palacio Maya
Address: Calle 62 Numero 327 por 37 y 39, Colonia Centro, Mérida, Estado de Yucatán, Mexico, 97000, Calle 62 Numero 327 por 37 y 39, Estado de Yucatán, 97000, Mexico
Rating: 8.8

Hotels

8.8

/10

Very Good

1,002 reviews

What Guests Say About Their Stay

Luna

10.0

/ 10

This place was absolutely beautiful. The property was magical and centrally located. The housekeeper paid great attention to detail and all the staff in general was very helpful and attentive. We can't wait to come back.

Sheila

10.0

/ 10

The room was very clean and everything functioned well. Staff wee pleasant and helpful.

Kelsey

10.0

/ 10

The staff came in daily to clean and change towels. The room was very quiet and we couldn’t hear any other guests. The outdoor area was really nice, containing a pool and yard to relax and walk. The best part of all however were the two peacocks in the yard. They leave out food and water for them so they’re used to humans walking near and taking pictures.

In the Area

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Calle 62 Numero 327 por 37 y 39, Colonia Centro, Mérida, Estado de Yucatán, Mexico, 97000

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Elevator

Staying at Hotel Palacio Maya is a good choice when you are visiting Mérida. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hotel Palacio Maya

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What's around Hotel Palacio Maya

Calle 62 Numero 327 por 37 y 39, Colonia Centro, Mérida, Estado de Yucatán, Mexico, 97000

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Discover More About Hotel Palacio Maya

General

In Mérida (Mérida Centro)

Location

With a stay at Hotel Palacio Maya, you'll be centrally located in Mérida, within a 10-minute walk of Paseo de Montejo and Yucatan International Convention Center. This hotel is 0.9 mi (1.5 km) from Parque Santa Lucía and 1.2 mi (1.9 km) from Plaza Grande.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Paseo 60 - 0.5 km / 0.3 mi
Paseo de Montejo - 0.5 km / 0.3 mi
Yucatan International Convention Center - 0.6 km / 0.4 mi
Casa Montes Molina Museum - 0.7 km / 0.4 mi
Anthropology and History Museum - 0.7 km / 0.4 mi
Museo Regional de Antropología - 0.7 km / 0.4 mi
Cacao Chocolate Museum - 0.7 km / 0.4 mi
Santa Ana Park - 0.8 km / 0.5 mi
Centro Medico de las Americas - 1 km / 0.6 mi
Remate de Paseo Montejo - 1 km / 0.6 mi
La Plancha Park - 1.2 km / 0.7 mi
Monument to the Fatherland - 1.3 km / 0.8 mi
Museum of Light - 1.4 km / 0.8 mi
Parque Santa Lucía - 1.4 km / 0.8 mi
Universidad Autónoma de Yucatán - 1.4 km / 0.9 mi

The nearest major airport is Mérida International Airport (MID) - 8.8 km / 5.5 mi

Facilities

Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities

Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Dining

Enjoy local and international cuisine at BALAM, a buffet restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 7:00 AM to noon for a fee. Children aged 2 and younger eat free breakfast.

Rooms

Make yourself at home in one of the 63 air-conditioned rooms featuring minibars and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

All facilities in Hotel Palacio Maya

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Functional Hall

Common Space

Hotel Services

Welcoming drinks
Luggage storage
Porter
24-hour Receptionist
Concierge

Things to Do

Outdoor pool
Indoor pool
Garden
Pool sun loungers

General

Banquet
Rooftop terrace
Parking
Terrace

Public Facilities

Smoke-free area
Safety deposit box
Coffee/tea in lobby
Elevator

Food and Drinks

Poolside bar
Breakfast
Snack bar

Accessibilty

Accessible parking
Wheelchair accessible
Accessible path of travel

Family-friendly Facilities

Children pool

Connectivity

Free WiFi

Business Facilities

Business facilities

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Hotel Palacio Maya

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Palacio Maya	63
Number of floors in Hotel Palacio Maya	5
Another facilities in Hotel Palacio Maya	Welcoming drinks, Luggage storage, Porter, 24-hour Receptionist, Concierge

Frequently asked question in Hotel Palacio Maya

What are available facilities at Hotel Palacio Maya?

There are top facilites at Hotel Palacio Maya such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Palacio Maya?

The standard check-in time at Hotel Palacio Maya is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Hotel Palacio Maya provide breakfast?

Yes, Hotel Palacio Maya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Palacio Maya?

Hotel Palacio Maya is a 4.0-star hotel.

How many floors does Hotel Palacio Maya have?

Hotel Palacio Maya has 5 floors.

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More Reviews from Other Guests in Hotel Palacio Maya

Overall Ratings & Reviews Hotel Palacio Maya

Other sources (1,002)

8.8

Very Good

From 1,002 reviews

Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

8.8

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Traveler Reviews Hotel Palacio Maya

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Top reviews

Jacqueline

with Partner

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The hotel was very nice. We were put on the first floor when we checked in and spent the first night there. But the AC was not working, and the room had a very musty/moldy smell. So, the next day we were moved to the fourth floor and had a balcony, a huge tub and kitchen area. It was much nicer and larger. We appreciated the upgrade. My only other complaint was the face that we were only given 2 towels and 2 waters per day. (2 towels total for 2 people) We asked for more and they would not give them to us. We ate the restaurant several times and the food/prices were good. But they were slow with service if you did not do the buffet and the buffet did not open at the times specified. Sometimes it was almost an hour later. Otherwise, the location was great, the courtyard was beautiful and the staff very friendly. Nice hotel for the value!

Nora

with Partner

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Elegant place to stay

Terry

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Clean room and efficient staff.

Luna

with Children

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Aaron

with Partner

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Perfect location for us parking was really handy and safe

Michael

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

The staff was very helpful. The buffet is great. The rooms need to be updated

Antonio

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Confort and parking

monica

with Partner

6.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Room was great, very comfortable beds. We were told our breakfast was included, then after we ate, they said THEY made a mistake & it wasn’t, so we had to pay 500 pesos. The lady at the restaurant was very rude & insisted we pay for their mistake. The gym was under construction so we couldn’t use it. There was always a peacock on the stairs with his $hit all over the stairs.

George

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Room was comfortable

oliver

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

The room was spotless and the staff friendly and helpful

Sheila

with Partner

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

The room was very clean and everything functioned well. Staff wee pleasant and helpful.

oliver

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Everything was good

Glenys

Leisure with Partner

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Very clean and friendly hotel

LUIS FERNANDO

Leisure Family

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

It was good

Kelsey

Leisure with Friends

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

robert

with Partner

8.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Clean, beautiful property. Fabulous breakfast buffet

rajen

Leisure with Children

8.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Yes, very clean, no microwave, no coffee creamer , no tissues, no glass ware.

Richard

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

The staff are amazing, rooms are very large and clean.

Frederic

with Partner

6.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

La chambre était propre, mais prendre une suite est inutile. Il n'y a qu'un comptoir et un petit frigo qui s'éteint dès qu'on quitte la chambre. Il faut laisser la carte-clé ( et aucune autre carte ne fonctionne, nous avons essayé) de la chambre dans un receptacle afin que l'électricité de la chambre fonctionne. Il n'y a pas de micro-onde. Nous avons demandé au service de nous prêter des bols et des ustensiles, ils ont refusé. Donc, il n'est pratiquement pas possible de manger dans la chambre. Nous sommes arrivés à l'heure du check in et la chambre n'était pas prête. Le déjeuner est assez cher, mais c'est un gros buffet de nourriture mexicaine.

Gabino

Leisure with Partner

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

I enjoy so much the hotel.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.