Hotel Playa Encantada

Hotels
8.6
/10
Very Good
204 reviews

What Guests Say About Their Stay

Rudi
10.0
/ 10
I will recommended this hotel. Close everything and easy to move to other city. The staff was always helping. Clean and the pool was very nice, specially for the family.
Cassandra
10.0
/ 10
Perfect location, right by mega, super aki, yummy taco stands and walmart. Even thoughthert Q
Joy
10.0
/ 10
We really enjoy this hotels for all the right reasons! Thanks for having us!
In the Area
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Calle 12 bis Nte, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Main Facilities

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Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Hotel Playa Encantada is a hotel is located at Solidaridad. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Playa Encantada

Calle 12 bis Nte, Solidaridad, Estado de Quintana Roo, Mexico, 77710
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Discover More About Hotel Playa Encantada

Location


Hotel Playa Encantada is a hotel is located at Solidaridad.

About Hotel Playa Encantada

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Playa Encantada is a hotel with great comfort and excellent service according to most hotel's guests.

Hotel Playa Encantada is a wise choice for travelers visiting Solidaridad.

All facilities in Hotel Playa Encantada

Others Hotel Playa Encantada
Others

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Tours
  • Concierge

Things to Do

  • Outdoor pool
  • Garden
  • Pool sun loungers

Public Facilities

  • Others
  • Safety deposit box
  • Elevator

General

  • Smoking area
  • Terrace

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Playa Encantada

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately MXN 195 to 250 for adults, and MXN 95 to 150 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a smoke detector

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 18:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 18:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Playa Encantada
32
Number of floors in Hotel Playa Encantada
2
Another facilities in Hotel Playa Encantada
Luggage storage, 24-hour Receptionist, Tours, Concierge, Outdoor pool

Frequently asked question in Hotel Playa Encantada

What are available facilities at Hotel Playa Encantada?
There are top facilites at Hotel Playa Encantada such as Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Playa Encantada?
The standard check-in time at Hotel Playa Encantada is starting from 15:00 - 18:00 while the latest check-out time is at Before 12:00
Does Hotel Playa Encantada provide breakfast?
Yes, Hotel Playa Encantada provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Playa Encantada?
Hotel Playa Encantada is a 2.5-star hotel.
How many floors does Hotel Playa Encantada have?
Hotel Playa Encantada has 2 floors.
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More Reviews from Other Guests in Hotel Playa Encantada

8.6
Very Good
From 204 reviews
Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews Hotel Playa Encantada

Number of reviews per page
20
40
Top reviews
Rudi
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I will recommended this hotel. Close everything and easy to move to other city. The staff was always helping. Clean and the pool was very nice, specially for the family.
Kathy
icon-Family
Family
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The bus station from the airport only goes to the one on 5th avenue going back to the airport it's the one very close. The room was ok but only air conditioning in the bedroom if you have the suite. Our tv had to be changed as it didn't work. The pressure in the shower ok for Mexico but not great we had hot water. Didn't see any bugs... getting in the elevator is like walking in to an oven. Overall it was ok. Location good as it's quiet.
Read More
Javier
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff was very helpful and friendly. Recommended food spots for us
Cassandra
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Perfect location, right by mega, super aki, yummy taco stands and walmart. Even thoughthert Q
??
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great hospitality and location. Mucho gracias!
Gary
icon-Family
Family
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

We stay here frequently as it is beside the bus depot (alterna). Rooms are big. There is acoffee maker and pack of coffee in room but no water, creamer, or sugar. The shower head has at least half the holes blocked and this is common in México. The a/c is mounted over the bed so the cold air falls rapidly onto your feet. Your upper body will be comfortable, but your feet will be freezing. Best take a blanket for them. Coffee in the lobby in the am. Fresh squeezed orange and grapefruit juice on the corner in front. Othe corner towards the squarehas good tacos. Try the taco's camarones.
Read More
Joy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

We really enjoy this hotels for all the right reasons! Thanks for having us!
Irene
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Very good location, close to downtown without the noise. Lovely older pool.
Susan
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Love the location. Only issue was free coffee from 7 to 11 a. Only happened when we showed up at nine and had them make a very small pot. 2 cups at a time in the back room.
Jaime
icon-Leisure
Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Convenient location, a block away from the Ado alterna station. Attentive staff, room was spacious and clean. Would stay there again.
Mariano
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Good hotel
maria
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

It's good place if you're looking for a place to stay for the night or on a budget....staff very friendly and if you're going to be late for your check in time they're understanding about!
JAMIE
icon-Leisure
Leisure
6.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Average layover hotel
Juan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The location is good. The noise from night clubs bus shuttles right next to our room was inconvenient. Expect to be woken up at 3 am on most days. The bathroom needs an update Sliding door is broken and no hot water on some days..
Sophia
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Walking distance to the beach
Tieh
6.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Hotel is convenient next to Ado bus station , restaurant Nextdoor. We booked it because it was close to Ado and we can walk there to get to Airport on bus.l2 days in a row NO WATER TO SHOWER EARLY MORNING. They use cistern and turn off pumps t nite no one can turn back on till mgr comes in 7-8am too late . No shower —- bad bad bad . Can use normal reg pillows too not tiny makeshift one . Could be very nice place toasty if more attics oid to customers comfort. People expect good service clean place AND WATER .
Read More
Tieh
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Good front desk staff during our checkin, room was clean. Could use NEW TOWELS twice have stayed here twice towels have holes . Bed needs a mattress cover your mattresses are very hard . The blow hair dryer was not working tried different outlets. They turned elevator off at nite we least a5 am had to carry our luggage down stir 83 yr old man .
Read More
Francisco
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Excellent location 1 block from Bus terminal
Leonardo
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

La ubicación es muy buena, ya que queda a una cuadra de la terminal alterna de ADO, lo que facilita los traslados hacia otros destinos, está muy cerca del centro comercial de la w, excelente relación costo beneficio.
Oscar Treviño
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Taxis and Food Store around the corner
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Playa Encantada

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 204 reviews
Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Playa Encantada

Number of reviews per page
20
40
Top reviews
Rudi
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I will recommended this hotel. Close everything and easy to move to other city. The staff was always helping. Clean and the pool was very nice, specially for the family.
Kathy
icon-Family
Family
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The bus station from the airport only goes to the one on 5th avenue going back to the airport it's the one very close. The room was ok but only air conditioning in the bedroom if you have the suite. Our tv had to be changed as it didn't work. The pressure in the shower ok for Mexico but not great we had hot water. Didn't see any bugs... getting in the elevator is like walking in to an oven. Overall it was ok. Location good as it's quiet.
Read More
Javier
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff was very helpful and friendly. Recommended food spots for us
Cassandra
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Perfect location, right by mega, super aki, yummy taco stands and walmart. Even thoughthert Q
??
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great hospitality and location. Mucho gracias!
Gary
icon-Family
Family
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

We stay here frequently as it is beside the bus depot (alterna). Rooms are big. There is acoffee maker and pack of coffee in room but no water, creamer, or sugar. The shower head has at least half the holes blocked and this is common in México. The a/c is mounted over the bed so the cold air falls rapidly onto your feet. Your upper body will be comfortable, but your feet will be freezing. Best take a blanket for them. Coffee in the lobby in the am. Fresh squeezed orange and grapefruit juice on the corner in front. Othe corner towards the squarehas good tacos. Try the taco's camarones.
Read More
Joy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

We really enjoy this hotels for all the right reasons! Thanks for having us!
Irene
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Very good location, close to downtown without the noise. Lovely older pool.
Susan
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Love the location. Only issue was free coffee from 7 to 11 a. Only happened when we showed up at nine and had them make a very small pot. 2 cups at a time in the back room.
Jaime
icon-Leisure
Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Convenient location, a block away from the Ado alterna station. Attentive staff, room was spacious and clean. Would stay there again.
Mariano
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Good hotel
maria
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

It's good place if you're looking for a place to stay for the night or on a budget....staff very friendly and if you're going to be late for your check in time they're understanding about!
JAMIE
icon-Leisure
Leisure
6.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Average layover hotel
Juan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The location is good. The noise from night clubs bus shuttles right next to our room was inconvenient. Expect to be woken up at 3 am on most days. The bathroom needs an update Sliding door is broken and no hot water on some days..
Sophia
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Walking distance to the beach
Tieh
6.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Hotel is convenient next to Ado bus station , restaurant Nextdoor. We booked it because it was close to Ado and we can walk there to get to Airport on bus.l2 days in a row NO WATER TO SHOWER EARLY MORNING. They use cistern and turn off pumps t nite no one can turn back on till mgr comes in 7-8am too late . No shower —- bad bad bad . Can use normal reg pillows too not tiny makeshift one . Could be very nice place toasty if more attics oid to customers comfort. People expect good service clean place AND WATER .
Read More
Tieh
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Good front desk staff during our checkin, room was clean. Could use NEW TOWELS twice have stayed here twice towels have holes . Bed needs a mattress cover your mattresses are very hard . The blow hair dryer was not working tried different outlets. They turned elevator off at nite we least a5 am had to carry our luggage down stir 83 yr old man .
Read More
Francisco
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Excellent location 1 block from Bus terminal
Leonardo
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

La ubicación es muy buena, ya que queda a una cuadra de la terminal alterna de ADO, lo que facilita los traslados hacia otros destinos, está muy cerca del centro comercial de la w, excelente relación costo beneficio.
Oscar Treviño
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Taxis and Food Store around the corner
Number of reviews per page
20
40