Hotel Plaza Cozumel

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9.0
/10
Exceptional
1,001 reviews

What Guests Say About Their Stay

John

10.0
/ 10
Have stayed here with my wife many times, always very enjoyable. Any problems although rare are addressed in a timely fashion. Looking forward to my next visit. Shout out to the great staff , see you soon.

Lyndell M

10.0
/ 10
We had a great stay at Hotel Plaza Cozumel. The location was walkable to restaurants, shopping, the waterfront, the ferry and the downtown park. The staff was wonderful and friendly. The breakfast was awesome every morning! Would definitely stay here again!

Peter

10.0
/ 10
This is our 5th year returning to this hotel. Staff are so friendly and looking out for us. Breakfast every morning was great. Pool on roof was the best. New elevator being install as we left. We will be back.
In the Area
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Calle 2 Norte #3, entre Av. Rafael E. Melgar y 5ta. A, Cozumel, Estado de Quintana Roo, Mexico, 77600

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Hotel Plaza Cozumel is a good choice when you are visiting Cozumel. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Plaza Cozumel

Calle 2 Norte #3, entre Av. Rafael E. Melgar y 5ta. A, Cozumel, Estado de Quintana Roo, Mexico, 77600
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Discover More About Hotel Plaza Cozumel

General


In Cozumel (Colonia Centro)

Location


A stay at Hotel Plaza Cozumel places you in the heart of Cozumel, steps from Malecon San Miguel and Cozumel Maritime Terminal. This hotel is 9.5 mi (15.2 km) from Mr. Sancho's Beach Club and 12.5 mi (20.1 km) from Ferry to Cozumel.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Malecon San Miguel - 0.2 km / 0.1 mi
Cozumel Maritime Terminal - 0.2 km / 0.1 mi
Cozumel Museum - 0.2 km / 0.1 mi
Central Plaza - 0.2 km / 0.2 mi
Benito Juarez Park - 0.2 km / 0.2 mi
Cozumel Fiscal Pier Ferry Terminal - 0.3 km / 0.2 mi
San Miguel Church - 0.3 km / 0.2 mi
Los Cinco Soles - 0.4 km / 0.2 mi
Museo de la Isla de Cozumel - 0.4 km / 0.3 mi
Maya Heritage Monument - 0.7 km / 0.4 mi
Rafael E Melgar Statue - 0.8 km / 0.5 mi
"Benito Juarez" Municipal Market - 0.8 km / 0.5 mi
Plaza Punta Langosta - 0.9 km / 0.6 mi
Punta Langosta Cruise Terminal - 1 km / 0.6 mi
Palacio Municipal - 1.7 km / 1 mi

The preferred airport for Hotel Plaza Cozumel is Cozumel Intl. Airport (CZM) - 2.6 km / 1.6 mi

Renovations


The property will be renovating from April 15 2026 to July 7 2026 (completion date subject to change). The following areas are affected:

  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Facilities


Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.

Business Facilities


Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Dining


A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.

Rooms


Make yourself at home in one of the 50 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature bathrobes and hair dryers. Housekeeping is provided on request, and irons/ironing boards can be requested.

All facilities in Hotel Plaza Cozumel

Entertainment Facility Hotel Plaza Cozumel
Entertainment Facility
Common Space Hotel Plaza Cozumel
Common Space
Lobby Hotel Plaza Cozumel
Lobby
Exterior Hotel Plaza Cozumel
Exterior
Others Hotel Plaza Cozumel
Others

Things to Do

  • Outdoor pool
  • Beach umbrella
  • TV lounge
  • Beach towel
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Multilingual staff
  • Express check-in
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

General

  • Parking
  • Rooftop terrace
  • Terrace

Transportation

  • Limited parking
  • Beach shuttle (surcharge)

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Hotel Plaza Cozumel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 13:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a smoke detector
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 13:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Plaza Cozumel
50
Number of floors in Hotel Plaza Cozumel
3
Another facilities in Hotel Plaza Cozumel
Outdoor pool, Beach umbrella, TV lounge, Beach towel, Beach sun loungers

Frequently asked question in Hotel Plaza Cozumel

What are available facilities at Hotel Plaza Cozumel?
There are top facilites at Hotel Plaza Cozumel such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Plaza Cozumel?
The standard check-in time at Hotel Plaza Cozumel is starting from From 15:00 while the latest check-out time is at Before 13:00
Does Hotel Plaza Cozumel provide breakfast?
Yes, Hotel Plaza Cozumel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Plaza Cozumel?
Hotel Plaza Cozumel is a 3.0-star hotel.
How many floors does Hotel Plaza Cozumel have?
Hotel Plaza Cozumel has 3 floors.
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More Reviews from Other Guests in Hotel Plaza Cozumel

9.0
Exceptional
From 1,001 reviews
Cleanliness

9.4

Room Comfort

8.6

Location

9.6

Service and Facilites

9.4

Sort by
Most Relevant
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Traveler Reviews Hotel Plaza Cozumel

Number of reviews per page
20
40
Top reviews
Alberto
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

great location
John
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Have stayed here with my wife many times, always very enjoyable. Any problems although rare are addressed in a timely fashion. Looking forward to my next visit. Shout out to the great staff , see you soon.
Lyndell M
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a great stay at Hotel Plaza Cozumel. The location was walkable to restaurants, shopping, the waterfront, the ferry and the downtown park. The staff was wonderful and friendly. The breakfast was awesome every morning! Would definitely stay here again!
Glenn
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location was perfect, walking distance to the ferry terminal, numerous restaurtants and stores, and there was a car rental right across the street. The hotel is a bit dated, but very clean and comfortable. It had the best complimentary breakfast that I have ever had, at a hotel.
Tammy
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent breakfast, location, staff
Kim
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Rooms very clean. Breakfast was decent. Breakfast staff were excellent in helping with Spanish and remembering your name. The roof top pool is a great quiet escape .Overall good value for your money.
Peter
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is our 5th year returning to this hotel. Staff are so friendly and looking out for us. Breakfast every morning was great. Pool on roof was the best. New elevator being install as we left. We will be back.
Kenneth Craig
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast was great beds great and room cold. We would stay here again
Christi
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Always a clean room. Full sized refrigerator. Ask for extra pillows. Great and helpful and friendly staff. And breakfast is fabulous!! Most importantly, you can not beat the location!
Cindy
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is not fancy, but it was clean and had a friendly and helpful staff. The rooftop pool provided a wonderful sunset view. The made-to-order breakfast was perfect.
Rhodri
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Ive been to Cozumel on numerous occasions, this time i got married there. Hotel is basic, but spotless, staff are amazing food to die for, absolutely 10 outta 10 thanks to everyone x
Bony
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Friendly staff Clean rooms Good breakfast included
brenda
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent breakfast and staff. Clean room and common areas. Older hotel with good upkeep. Loud music next store but was usually done at 10 pm
Windel
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Everything was wonderful. We always enjoy our stay at the Plaza. Gilberto and Amelia are wonderful and very accommodating. We ate out and had food delivered - everything was perfect!
Ana
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Include breakfast. Nice swimming pool.
Alejandro
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Muy agusto
Grant
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The breakfast was good. The hotel was fantastic and the staff. Will be going back
Evelyn L
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The breakfast is excellent and fresh. The room was very comfortable with our own thermostat control
Charlene
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The breakfast is very good and nice to be able to have it included right on premises. The rooftop pool is also a plus - nice size and lots of loungers and seating area! Great price as well!
Gary
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Excellent room, breakfast and staff. Great place to stay.
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Hotel Plaza Cozumel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 1,001 reviews
Cleanliness

9.4

Room Comfort

8.6

Location

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Plaza Cozumel

Number of reviews per page
20
40
Top reviews
Alberto
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

great location
John
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Have stayed here with my wife many times, always very enjoyable. Any problems although rare are addressed in a timely fashion. Looking forward to my next visit. Shout out to the great staff , see you soon.
Lyndell M
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a great stay at Hotel Plaza Cozumel. The location was walkable to restaurants, shopping, the waterfront, the ferry and the downtown park. The staff was wonderful and friendly. The breakfast was awesome every morning! Would definitely stay here again!
Glenn
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location was perfect, walking distance to the ferry terminal, numerous restaurtants and stores, and there was a car rental right across the street. The hotel is a bit dated, but very clean and comfortable. It had the best complimentary breakfast that I have ever had, at a hotel.
Tammy
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent breakfast, location, staff
Kim
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Rooms very clean. Breakfast was decent. Breakfast staff were excellent in helping with Spanish and remembering your name. The roof top pool is a great quiet escape .Overall good value for your money.
Peter
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is our 5th year returning to this hotel. Staff are so friendly and looking out for us. Breakfast every morning was great. Pool on roof was the best. New elevator being install as we left. We will be back.
Kenneth Craig
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast was great beds great and room cold. We would stay here again
Christi
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Always a clean room. Full sized refrigerator. Ask for extra pillows. Great and helpful and friendly staff. And breakfast is fabulous!! Most importantly, you can not beat the location!
Cindy
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is not fancy, but it was clean and had a friendly and helpful staff. The rooftop pool provided a wonderful sunset view. The made-to-order breakfast was perfect.
Rhodri
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Ive been to Cozumel on numerous occasions, this time i got married there. Hotel is basic, but spotless, staff are amazing food to die for, absolutely 10 outta 10 thanks to everyone x
Bony
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Friendly staff Clean rooms Good breakfast included
brenda
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent breakfast and staff. Clean room and common areas. Older hotel with good upkeep. Loud music next store but was usually done at 10 pm
Windel
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Everything was wonderful. We always enjoy our stay at the Plaza. Gilberto and Amelia are wonderful and very accommodating. We ate out and had food delivered - everything was perfect!
Ana
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Include breakfast. Nice swimming pool.
Alejandro
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Muy agusto
Grant
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The breakfast was good. The hotel was fantastic and the staff. Will be going back
Evelyn L
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The breakfast is excellent and fresh. The room was very comfortable with our own thermostat control
Charlene
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The breakfast is very good and nice to be able to have it included right on premises. The rooftop pool is also a plus - nice size and lots of loungers and seating area! Great price as well!
Gary
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Excellent room, breakfast and staff. Great place to stay.
Number of reviews per page
20
40