Hotel Plaza Cozumel

Hotels
8.8
/10
Very Good
999 reviews

What Guests Say About Their Stay

Israel

10.0
/ 10
Very inexpensive, clean, friendly staff and great complimentary breakfast. If you’re flying into the Island and want a great place to stay at value price, this is it.

Sharon

10.0
/ 10
Very friendly staff in all areas. Excellent breakfast each day. Nice location.

Ronald Joseph

10.0
/ 10
The hotel is in a great location.... I WOULD definitely stay there again The breakfast is also very good
In the Area
See Map
Calle 2 Norte #3, entre Av. Rafael E. Melgar y 5ta. A, Cozumel, Estado de Quintana Roo, Mexico, 77600

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Hotel Plaza Cozumel is a good choice when you are visiting Cozumel. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Hotel Plaza Cozumel

Calle 2 Norte #3, entre Av. Rafael E. Melgar y 5ta. A, Cozumel, Estado de Quintana Roo, Mexico, 77600
Discover More Places
Others Hotel Plaza Cozumel
Others 2 Hotel Plaza Cozumel

Discover More About Hotel Plaza Cozumel

Location


Staying at Hotel Plaza Cozumel is a good choice when you are visiting Cozumel.

About Hotel Plaza Cozumel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Plaza Cozumel.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Plaza Cozumel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Plaza Cozumel is the right place to stay.

All facilities in Hotel Plaza Cozumel

Others Hotel Plaza Cozumel
Others

Hotel Services

  • Tours
  • Multilingual staff
  • Express check-in
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Beach towel
  • Beach sun loungers
  • Pool sun loungers

Public Facilities

  • Others
  • Elevator
  • Smoke-free area
  • Safety deposit box

General

  • Parking
  • Rooftop terrace
  • Terrace

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Breakfast

Transportation

  • Beach shuttle (surcharge)

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Hotel Plaza Cozumel

Important Note
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a smoke detector

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

The property will be renovating from April 15 2026 to August 31 2026 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 13:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 13:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Plaza Cozumel
50
Number of floors in Hotel Plaza Cozumel
3
Another facilities in Hotel Plaza Cozumel
Tours, Multilingual staff, Express check-in, Luggage storage, Express check-out

Frequently asked question in Hotel Plaza Cozumel

What are available facilities at Hotel Plaza Cozumel?
There are top facilites at Hotel Plaza Cozumel such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Plaza Cozumel?
The standard check-in time at Hotel Plaza Cozumel is starting from From 15:00 while the latest check-out time is at Before 13:00
Does Hotel Plaza Cozumel provide breakfast?
Yes, Hotel Plaza Cozumel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Plaza Cozumel?
Hotel Plaza Cozumel is a 3.0-star hotel.
How many floors does Hotel Plaza Cozumel have?
Hotel Plaza Cozumel has 3 floors.
See All

More Reviews from Other Guests in Hotel Plaza Cozumel

8.8
Very Good
From 999 reviews
Cleanliness

9.2

Room Comfort

8.2

Location

9.6

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Plaza Cozumel

Number of reviews per page
20
40
Top reviews
Deanne
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff wonderful as always. Love the location
Israel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very inexpensive, clean, friendly staff and great complimentary breakfast. If you’re flying into the Island and want a great place to stay at value price, this is it.
Sharon
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very friendly staff in all areas. Excellent breakfast each day. Nice location.
Ronald Joseph
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is in a great location.... I WOULD definitely stay there again The breakfast is also very good
Marcia
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent breakfast. Clean and comfortable rooms. Safe and secure. The pool was a bonus.
Bonifacio
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean rooms, pretty good breakfast, pool is in good condition, small but enough to enjoy it. Friendly staff.
Tasha
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was clean, however the bed was not the most comfortable. Surrounded by bars that stay open late so at times it can be noisy- but a price to pay to be central to all the fun. Breakfast was good with several options. Staff was not near as friendly compared to other places we have stayed but definitely not rude. Overall 6 out of 10.
Read More
Ronald
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staying here for over 10 years and havent had a complaint yet. Everything about this place makes it well worth the money. Be back in a few months.
Raul
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Street was under renovation
Amin
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very friendly pleasant staff, Amelia, Stella , Mariano …. Had a great time
Wesley
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean, affordable, but can be noisy at night with the clubs beside the hotel. Awesome people who operate it.
Ashley
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The street is under construction and the hotel isn’t alerting their guests. There is NO parking and no way to park close. Their profile says free parking. We couldn’t use our reservation, and Hotel Plaza Cozumel is not refunding my money.
Juan
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Muy recomendable
wilson
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room was clean. Breakfast had a lot of variety. Hotel staff were nice and courteous. 100% would stay at this hotel again as it’s close to the downtown core
Starla
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Love this place!
Ed
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Rooms are basic but very clean with a fridge. The hotel itself is very clean and the floors are washed twice a day. The hotel breakfast is fantastic, fruit, bread and baking, and choice of breakfast menu item. There is a great rooftop pool overlooking the city and ocean. The staff are simply the best from the front counter staff of Amelia and Gilberto to the serving/cooking staff of Mariano, Dulia, Estela, and Feliciana.
Read More
juan
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

A+A+A great !!! Staff super friendly ! And comfortable place
david
icon-Leisure
Leisure
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean room. Nice staff. Very close to two loud bars. Music starts at 8.00 PM and goes on until the early morning.
Tamara
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Location, fantasic Staff, friendly and accommodating Spotless hotel, comfy beds 3rd time here, will be back!!! ❤️❤️
James E
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Plaza Cozumel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 999 reviews
Cleanliness

9.2

Room Comfort

8.2

Location

9.6

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Plaza Cozumel

Number of reviews per page
20
40
Top reviews
Deanne
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff wonderful as always. Love the location
Israel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very inexpensive, clean, friendly staff and great complimentary breakfast. If you’re flying into the Island and want a great place to stay at value price, this is it.
Sharon
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very friendly staff in all areas. Excellent breakfast each day. Nice location.
Ronald Joseph
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is in a great location.... I WOULD definitely stay there again The breakfast is also very good
Marcia
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent breakfast. Clean and comfortable rooms. Safe and secure. The pool was a bonus.
Bonifacio
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean rooms, pretty good breakfast, pool is in good condition, small but enough to enjoy it. Friendly staff.
Tasha
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was clean, however the bed was not the most comfortable. Surrounded by bars that stay open late so at times it can be noisy- but a price to pay to be central to all the fun. Breakfast was good with several options. Staff was not near as friendly compared to other places we have stayed but definitely not rude. Overall 6 out of 10.
Read More
Ronald
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staying here for over 10 years and havent had a complaint yet. Everything about this place makes it well worth the money. Be back in a few months.
Raul
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Street was under renovation
Amin
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very friendly pleasant staff, Amelia, Stella , Mariano …. Had a great time
Wesley
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean, affordable, but can be noisy at night with the clubs beside the hotel. Awesome people who operate it.
Ashley
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The street is under construction and the hotel isn’t alerting their guests. There is NO parking and no way to park close. Their profile says free parking. We couldn’t use our reservation, and Hotel Plaza Cozumel is not refunding my money.
Juan
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Muy recomendable
wilson
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room was clean. Breakfast had a lot of variety. Hotel staff were nice and courteous. 100% would stay at this hotel again as it’s close to the downtown core
Starla
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Love this place!
Ed
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Rooms are basic but very clean with a fridge. The hotel itself is very clean and the floors are washed twice a day. The hotel breakfast is fantastic, fruit, bread and baking, and choice of breakfast menu item. There is a great rooftop pool overlooking the city and ocean. The staff are simply the best from the front counter staff of Amelia and Gilberto to the serving/cooking staff of Mariano, Dulia, Estela, and Feliciana.
Read More
juan
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

A+A+A great !!! Staff super friendly ! And comfortable place
david
icon-Leisure
Leisure
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean room. Nice staff. Very close to two loud bars. Music starts at 8.00 PM and goes on until the early morning.
Tamara
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Location, fantasic Staff, friendly and accommodating Spotless hotel, comfy beds 3rd time here, will be back!!! ❤️❤️
James E
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great
Number of reviews per page
20
40