Are there any parking spots at Hotel Plaza Cozumel ?

Yes: Yes, there are parking spots at Hotel Plaza Cozumel

What do past guests say about Hotel Plaza Cozumel?

Hotel Plaza Cozumel is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Hotel Plaza Cozumel

Name: Hotel Plaza Cozumel
Address: Calle 2 Norte #3, entre Av. Rafael E. Melgar y 5ta. A, Cozumel, Estado de Quintana Roo, Mexico, 77600, Calle 2 Norte #3, Estado de Quintana Roo, 77600, Mexico
Rating: 9

Hotels

9.0

/10

Exceptional

1,000 reviews

What Guests Say About Their Stay

Suzanne

10.0

/ 10

This is the third time we have stayed at Hotel Plaza Cozumel, and as before, everything was wonderful. Location is easy to walk to most places we wanted to go to. Staff are friendly, helpful and lovely. Simple, included breakfast, makes it easy to eat and get going. Rooftop pool has great views and lots of space.

David

10.0

/ 10

Getting a room on the backside, away from the ocean, there are a couple nightclubs / bars that play band music until 11:00 p.m. or later. It can be very loud. Ocean view is much quieter! Great staff, very friendly and helpful. The breakfast is just what I needed to get my day starting off right.

Vicki

10.0

/ 10

Love this hotel! Have stayed here at least 8 times in past years and just got back from a girls trip there with my daughters. Place is very clean-staff is wonderful and the breakfast is fantastic! Can't say enough good things about this hotel.

In the Area

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Calle 2 Norte #3, entre Av. Rafael E. Melgar y 5ta. A, Cozumel, Estado de Quintana Roo, Mexico, 77600

Main Facilities

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Elevator

Staying at Hotel Plaza Cozumel is a good choice when you are visiting Cozumel. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hotel Plaza Cozumel

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What's around Hotel Plaza Cozumel

Calle 2 Norte #3, entre Av. Rafael E. Melgar y 5ta. A, Cozumel, Estado de Quintana Roo, Mexico, 77600

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Discover More About Hotel Plaza Cozumel

General

In Cozumel (Colonia Centro)

Location

With a stay at Hotel Plaza Cozumel, you'll be centrally located in Cozumel, within a 10-minute drive of Chankanaab National Park and Cozumel Maritime Terminal. This hotel is 8.9 mi (14.3 km) from Paradise Beach and 9.5 mi (15.2 km) from Mr. Sancho's Beach Club.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Malecon San Miguel - 0.2 km / 0.1 mi
Cozumel Maritime Terminal - 0.2 km / 0.1 mi
Cozumel Museum - 0.2 km / 0.1 mi
Central Plaza - 0.2 km / 0.2 mi
Benito Juarez Park - 0.2 km / 0.2 mi
Cozumel Fiscal Pier Ferry Terminal - 0.3 km / 0.2 mi
San Miguel Church - 0.3 km / 0.2 mi
Los Cinco Soles - 0.4 km / 0.2 mi
Museo de la Isla de Cozumel - 0.4 km / 0.3 mi
Maya Heritage Monument - 0.7 km / 0.4 mi
Rafael E Melgar Statue - 0.8 km / 0.5 mi
"Benito Juarez" Municipal Market - 0.8 km / 0.5 mi
Plaza Punta Langosta - 0.9 km / 0.6 mi
Punta Langosta Cruise Terminal - 1 km / 0.6 mi
Palacio Municipal - 1.7 km / 1 mi

The preferred airport for Hotel Plaza Cozumel is Cozumel Intl. Airport (CZM) - 2.6 km / 1.6 mi

Renovations

The property will be renovating from April 15 2026 to June 30 2026 (completion date subject to change). The following areas are affected:

Elevator

During renovations, the hotel will make every effort to minimize noise and disturbance.

Facilities

Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.

Business Facilities

Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Dining

A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.

Rooms

Make yourself at home in one of the 50 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature bathrobes and hair dryers. Housekeeping is provided on request, and irons/ironing boards can be requested.

All facilities in Hotel Plaza Cozumel

Swimming Pool

Entertainment Facility

Common Space

Lobby

Exterior

Things to Do

Outdoor pool
Beach umbrella
TV lounge
Beach towel
Beach sun loungers
Pool sun loungers

Hotel Services

Multilingual staff
Express check-in
Luggage storage
Express check-out
24-hour Receptionist
Concierge

Public Facilities

Elevator
Parking
Smoke-free area
Safety deposit box

General

Parking
Rooftop terrace
Terrace

Transportation

Limited parking
Beach shuttle

Family-friendly Facilities

Children pool

Food and Drinks

Breakfast

Connectivity

Free WiFi

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in Hotel Plaza Cozumel

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 13:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities	Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 13:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Plaza Cozumel	50
Number of floors in Hotel Plaza Cozumel	3
Another facilities in Hotel Plaza Cozumel	Outdoor pool, Beach umbrella, TV lounge, Beach towel, Beach sun loungers

Frequently asked question in Hotel Plaza Cozumel

What are available facilities at Hotel Plaza Cozumel?

There are top facilites at Hotel Plaza Cozumel such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Plaza Cozumel?

The standard check-in time at Hotel Plaza Cozumel is starting from From 15:00 while the latest check-out time is at Before 13:00

Does Hotel Plaza Cozumel provide breakfast?

Yes, Hotel Plaza Cozumel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Plaza Cozumel

Hotel Plaza Cozumel has a 3.0-star rating.

How many floors does Hotel Plaza Cozumel have?

Hotel Plaza Cozumel has 3.

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More Reviews from Other Guests in Hotel Plaza Cozumel

Overall Ratings & Reviews Hotel Plaza Cozumel

Other sources (1,000)

9.0

Exceptional

From 1,000 reviews

Cleanliness

9.4

Room Comfort

8.6

Location

9.6

Service and Facilites

9.4

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Traveler Reviews Hotel Plaza Cozumel

Number of reviews per page

Top reviews

Taryn Michael

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Nice and convenient to Centro!

Stefano

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

it was a rainy day in Cozumel and my room was flooded. The entire corner by the window was flooded completely and I had to place towels to soak up the waterfall. When I told the front desk, they did not seem bothered. They did not apologies at all. They just said that when they had time someone would go and fix the issue. Funny to say the fix was an extra two towels by the window. This place is falling apart and it does not worth the $$$ I spent. At least I was expecting an apology.

Lynea Raine

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

No kitchen but nice fridge

Jon

with Friends

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Suzanne

with Friends

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

David

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Stefano

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The staff was good

Charlene

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Love the pool! The staff is always working hard!

Vicki

Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Kirsten

with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Great low key hotel in an excellent location

Beatrice

6.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

breakfast was good. Standard egg choices. They could have added pastries. Fresh fruit was delicious. Elevator needs replacing, its in bad shape. Room was very bare. No chair, no hooks to hang up clothes, no closet, old furniture. Bathroom had a weird smell. Staff was very good.

Coegina

with Friends

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The room was clean. Looked just like the pictures! There is a tiny elevator if you need it, if you don’t mind waiting for it. Located close to the end of the street across from the ocean! Not where you can do the beach though. You will have to drive/walk to a beach. Plenty of shops! We stayed in February with our 2 teen boys. Had a blast & would book again!

WENDY

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Room was clean and comfortable for our needs Staff helpful and friendly Rooftop pool and terrace nice Breakfast was very good and generous They have pool towels at front desk but you have to ask for them we found out on our last day

Linda

with Partner

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Great room with comfy bed. Very friendly staff and an amazing location!

Mckenzie

Family

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

The room was spotless!!! Staff was absolutely amazing!! Would definitely recommend! And will be back!

James E

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Everything was great the place was spotless the food was excellent the people serving the food wonderful desk great & helpful

Arkadiy

with Partner

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Very comfortable room, great location, good breakfast

Jennifer

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Extremely clean! Helpful and friendly staff. Everything is within a walkable distance.

Tom

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Room was very clean, comfortable and TV selection was excellent and easy to use. The location is perfect and the home made breakfast was outstanding.

James

Leisure Family

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

The morning breakfast staff was incredible! Very friendly and provided an amazing included breakfast! Front desk staff was helpful as well. Room was clean and included a fridge!

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.