Hotel Universal

Hotels
8.0
/10
Very Good
318 reviews

What Guests Say About Their Stay

Ron

10.0
/ 10
The hotel may look very aged, but the room is adequately sized with a spacious bathroom. It is not centrally located, and the price reflects that. Overall, it's a good value.

Nathalie

10.0
/ 10
I really liked it, very affordable, convenient, very nice staff. I would stay there again.

Verified traveler

10.0
/ 10
It is a very good hotel for the money. Room is perfect size. Bathroom is good. Staff don't speak English but that's not a problem really. First I thought it was hard to get to, but the metrobus drives very near. The area is safe.. Some told me it was close to Tepito and therefore unsafe (probably the reason for the low price), but the hotel is not located there and because it's close you will see police guarding the area more often. I felt hundred percent safe.
In the Area
See Map
Calzada de Guadalupe No. 25, Col. Maza, Cuauhtémoc, Mexico City, Mexico, 06270

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Universal is located in area / city Cuauhtémoc. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Universal

Calzada de Guadalupe No. 25, Col. Maza, Cuauhtémoc, Mexico City, Mexico, 06270
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Lobby Hotel Universal
Exterior 2 Hotel Universal

Discover More About Hotel Universal

General


In Mexico City (Cuauhtémoc)

Location


With a stay at Hotel Universal in Mexico City (Cuauhtémoc), you'll be within a 10-minute drive of Palacio de Bellas Artes and Paseo de la Reforma. This hotel is 2.4 mi (3.8 km) from Zócalo and 2.7 mi (4.3 km) from Basilica of Our Lady of Guadalupe.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Tlatelolco Archaelogical Site - 1 km / 0.6 mi
Metropolitan Cathedral - 2.4 km / 1.5 mi
Plaza Garibaldi - 2.5 km / 1.6 mi
Templo Mayor Museum - 2.6 km / 1.6 mi
Madero Street - 2.7 km / 1.7 mi
Avenida Insurgentes - 2.8 km / 1.7 mi
Zócalo - 2.8 km / 1.7 mi
National Palace - 2.8 km / 1.8 mi
La Raza Medical Center - 3.1 km / 1.9 mi
Alameda Central - 3.1 km / 1.9 mi
Forum Buenavista - 3.3 km / 2 mi
Palacio de Bellas Artes - 3.3 km / 2 mi
Torre Latinoamericana - 3.3 km / 2.1 mi
Paseo de la Reforma - 3.6 km / 2.2 mi
Congress of the Union: Chamber of Deputies - 3.6 km / 2.3 mi

The nearest airports are:
Benito Juarez International Airport (MEX) - 7.3 km / 4.5 mi
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 37.8 km / 23.5 mi
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 66 km / 41 mi

The preferred airport for Hotel Universal is Benito Juarez International Airport (MEX).

Facilities


Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.

Business Facilities


Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Rooms


Make yourself at home in one of the 42 guestrooms featuring DVD players and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include complimentary bottled water, as well as phones with free local calls.

All facilities in Hotel Universal

Lobby Hotel Universal
Lobby
Accommodation Services Hotel Universal
Accommodation Services
Exterior Hotel Universal
Exterior
Others Hotel Universal
Others

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

Transportation

  • Garage
  • Limited parking

Hotel Services

  • Luggage storage
  • 24-hour Receptionist

Connectivity

  • Free WiFi

General

  • Parking

Accommodation Policy & General Information in Hotel Universal

Check-in/Check-out Time

Check-in:
From 08:00
Check-out:
Before 14:00

Pets

Service Animals Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, Parking height restrictions apply
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 08:00 - to 14:00
Available rooms at Hotel Universal
42
Another facilities in Hotel Universal
Smoke-free area, Safety deposit box, Garage, Limited parking, Luggage storage

Frequently asked question in Hotel Universal

What are available facilities at Hotel Universal?
There are top facilites at Hotel Universal such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Universal?
The standard check-in time at Hotel Universal is starting from From 08:00 while the latest check-out time is at Before 14:00
What is the star rating of Hotel Universal?
Hotel Universal is a 1.5-star hotel.
How many rooms are available at Hotel Universal?
Hotel Universal has 42 rooms in total.
What do past guests say about Hotel Universal?
Hotel Universal is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Hotel Universal

8.0
Very Good
From 318 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

7.6

Service and Facilites

8.2

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Most Relevant
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Traveler Reviews Hotel Universal

Number of reviews per page
20
40
Top reviews
robert
icon-
10.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

amazing beautiful mexico city
robert
icon-
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

clean comfortable great staff hot water
robert
icon-
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

clean comfortable excellent staff hot water
Ron
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

The hotel may look very aged, but the room is adequately sized with a spacious bathroom. It is not centrally located, and the price reflects that. Overall, it's a good value.
robert
icon-
8.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

the bed was comfortable the water was hot i use mostly cold water the room was very hot exterior window has small opening the toilette leaks when flushed
Tyrus
icon-
10.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

Cheap yet clean and in a good spot of town
Orville
icon-Leisure
Leisure
2.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Young woman hanging around roaming the halls late at night past 1am
Doug
icon-with Partner
with Partner
4.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

The staff was helpful. The bed was ok. The room smelled of cigarettes. It was dark with all the lights on. The wifi was barely usable. It was very inconvenient to get to. 20 min to any subway.
Nathalie
icon-Leisure
Leisure
10.0
/10
Reviewed 199 week(s) ago

Expedia Group verified review

I really liked it, very affordable, convenient, very nice staff. I would stay there again.
Justin
icon-Leisure
Leisure
10.0
/10
Reviewed 211 week(s) ago

Expedia Group verified review

Very nice.
Grzegorz
icon-Leisure
Leisure
8.0
/10
Reviewed 213 week(s) ago

Expedia Group verified review

Its good for what you pay for. The staff are welcoming and friendly.Close to public transportation.
Holly
icon-with Partner
with Partner
2.0
/10
Reviewed 265 week(s) ago

Hotels.com verified review

I am very disappointed, the hotel is hot and in a less than safe area. None of the staff speak English. The reviews you see on hotels.com are VERY misleading. The wifi is non existent and the "A/C" is a fan that blows hot air around. I was only able to bear one night and my wife and I had to move to a different hotel closer to the city center. We were told that this hotel is for locals. Not for tourists, so please bear that in mind! The price is good, but you're paying for what you will get. Poor room, poor a/c, poor wifi, and poor communication.
Read More
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 269 week(s) ago

Expedia Group verified review

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Verified traveler
8.0
/10
Reviewed 352 week(s) ago

Hotels.com verified review

OK for a couple of nights. Reasonably clean. Very dark rooms. Good water pressure. A bit rundown. You can find better for about the same very nearby.
J.Bond
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

Its good for what you pay for. The staff are welcoming and friendly.
Verified traveler
10.0
/10
Reviewed 356 week(s) ago

Hotels.com verified review

It is a very good hotel for the money. Room is perfect size. Bathroom is good. Staff don't speak English but that's not a problem really. First I thought it was hard to get to, but the metrobus drives very near. The area is safe.. Some told me it was close to Tepito and therefore unsafe (probably the reason for the low price), but the hotel is not located there and because it's close you will see police guarding the area more often. I felt hundred percent safe.
Read More
Javier
8.0
/10
Reviewed 375 week(s) ago

Hotels.com verified review

It’s a cool convenient spot. I like the set up of privacy in the way the building interior is setup.
Vacationer
8.0
/10
Reviewed 380 week(s) ago

Expedia Group verified review

It is in a nondescript yet peaceful area and I had a good sleep. The staff are nice and they let me check in early. It is a short walk to a local market, and walkable to two supermarkets. It is a bit far from tourist attractions as well as subway, but close to a metro bus station at which you can take the brt along the reforma Blvd to Alameda Central and other points of interest.
Read More
Dy
6.0
/10
Reviewed 388 week(s) ago

Hotels.com verified review

If you can use taxi or bus, it would be fine. Price is the strongest point above all.
Howard
8.0
/10
Reviewed 399 week(s) ago

Expedia Group verified review

Sept 8-15. Excellent value for the price. Clean rooms, friendly staff, bed a little hard but I am spoiled. Guadalupe street has many stores and restaurants. Reforma street is around corner with buses running into city central constantly for 6 pesos. Only suggestion I would offer hotel is brighter lights. Thank you staff for being so helpful.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Hotel Universal

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 318 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

7.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Universal

Number of reviews per page
20
40
Top reviews
robert
icon-
10.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

amazing beautiful mexico city
robert
icon-
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

clean comfortable great staff hot water
robert
icon-
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

clean comfortable excellent staff hot water
Ron
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

The hotel may look very aged, but the room is adequately sized with a spacious bathroom. It is not centrally located, and the price reflects that. Overall, it's a good value.
robert
icon-
8.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

the bed was comfortable the water was hot i use mostly cold water the room was very hot exterior window has small opening the toilette leaks when flushed
Tyrus
icon-
10.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

Cheap yet clean and in a good spot of town
Orville
icon-Leisure
Leisure
2.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Young woman hanging around roaming the halls late at night past 1am
Doug
icon-with Partner
with Partner
4.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

The staff was helpful. The bed was ok. The room smelled of cigarettes. It was dark with all the lights on. The wifi was barely usable. It was very inconvenient to get to. 20 min to any subway.
Nathalie
icon-Leisure
Leisure
10.0
/10
Reviewed 199 week(s) ago

Expedia Group verified review

I really liked it, very affordable, convenient, very nice staff. I would stay there again.
Justin
icon-Leisure
Leisure
10.0
/10
Reviewed 211 week(s) ago

Expedia Group verified review

Very nice.
Grzegorz
icon-Leisure
Leisure
8.0
/10
Reviewed 213 week(s) ago

Expedia Group verified review

Its good for what you pay for. The staff are welcoming and friendly.Close to public transportation.
Holly
icon-with Partner
with Partner
2.0
/10
Reviewed 265 week(s) ago

Hotels.com verified review

I am very disappointed, the hotel is hot and in a less than safe area. None of the staff speak English. The reviews you see on hotels.com are VERY misleading. The wifi is non existent and the "A/C" is a fan that blows hot air around. I was only able to bear one night and my wife and I had to move to a different hotel closer to the city center. We were told that this hotel is for locals. Not for tourists, so please bear that in mind! The price is good, but you're paying for what you will get. Poor room, poor a/c, poor wifi, and poor communication.
Read More
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 269 week(s) ago

Expedia Group verified review

Hhyyhh yyhhhhhgggggfffddđggghhhggffdhhtffffffffffffdddddddddddddddddd
Verified traveler
8.0
/10
Reviewed 352 week(s) ago

Hotels.com verified review

OK for a couple of nights. Reasonably clean. Very dark rooms. Good water pressure. A bit rundown. You can find better for about the same very nearby.
J.Bond
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

Its good for what you pay for. The staff are welcoming and friendly.
Verified traveler
10.0
/10
Reviewed 356 week(s) ago

Hotels.com verified review

It is a very good hotel for the money. Room is perfect size. Bathroom is good. Staff don't speak English but that's not a problem really. First I thought it was hard to get to, but the metrobus drives very near. The area is safe.. Some told me it was close to Tepito and therefore unsafe (probably the reason for the low price), but the hotel is not located there and because it's close you will see police guarding the area more often. I felt hundred percent safe.
Read More
Javier
8.0
/10
Reviewed 375 week(s) ago

Hotels.com verified review

It’s a cool convenient spot. I like the set up of privacy in the way the building interior is setup.
Vacationer
8.0
/10
Reviewed 380 week(s) ago

Expedia Group verified review

It is in a nondescript yet peaceful area and I had a good sleep. The staff are nice and they let me check in early. It is a short walk to a local market, and walkable to two supermarkets. It is a bit far from tourist attractions as well as subway, but close to a metro bus station at which you can take the brt along the reforma Blvd to Alameda Central and other points of interest.
Read More
Dy
6.0
/10
Reviewed 388 week(s) ago

Hotels.com verified review

If you can use taxi or bus, it would be fine. Price is the strongest point above all.
Howard
8.0
/10
Reviewed 399 week(s) ago

Expedia Group verified review

Sept 8-15. Excellent value for the price. Clean rooms, friendly staff, bed a little hard but I am spoiled. Guadalupe street has many stores and restaurants. Reforma street is around corner with buses running into city central constantly for 6 pesos. Only suggestion I would offer hotel is brighter lights. Thank you staff for being so helpful.
Read More
Number of reviews per page
20
40