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Hotel Zaci

Name: Hotel Zaci
Address: Calle 44 #191 x 37 y 39, Col. Centro, Valladolid, Estado de Yucatán, Mexico, 97780, Calle 44 #191 x 37 y 39, Col. Centro, Estado de Yucatán, 97780, Mexico
Rating: 7.6

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7.6

/10

Pleasant

272 reviews

What Guests Say About Their Stay

Zac

10.0

/ 10

This is an affordable place to stay in the heart of valladolid. I can’t wait to go back

Verified traveler

10.0

/ 10

We stayed at Hotel Zaci for two nights with our two children. It was clean, the service was friendly and kind, the location was ideal (close to ADO bus station). The children loved swimming in the pool. The Wifi was very good. Only good things to say about this charming hotel.

Kathleen

10.0

/ 10

Hotel Zaci is a gem. So lovely! Comfortable beds, clean and quiet. We were near the zocalo and great restaurants, especially El Atrio. Can't wait to return.

In the Area

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Calle 44 #191 x 37 y 39, Col. Centro, Valladolid, Estado de Yucatán, Mexico, 97780

Main Facilities

This accommodation offers:

Outdoor pool

Bicycle rental

Parking

Luggage storage

Garden

24-hour Receptionist

Hotel Zaci is located in area / city Valladolid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Hotel Zaci

Calle 44 #191 x 37 y 39, Col. Centro, Valladolid, Estado de Yucatán, Mexico, 97780

Discover More Places

Discover More About Hotel Zaci

General
In Valladolid (Colonia Centro)

Location
With a stay at Hotel Zaci, you'll be centrally located in Valladolid, steps from Cathedral of San Gervasio and within a 5-minute walk of Calzada de los Frailes. This hotel is 0.5 mi (0.8 km) from Casa de los Venados and 0.6 mi (0.9 km) from Cenote Zaci.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Pancho Vila Tequileria - 0.1 km / 0.1 mi
Francisco Canton Rosado Park - 0.2 km / 0.1 mi
Cathedral of San Gervasio - 0.2 km / 0.1 mi
Calzada de los Frailes - 0.3 km / 0.2 mi
Valladolid Municipal Palace - 0.3 km / 0.2 mi
Casa de los Venados - 0.3 km / 0.2 mi
Museo de San Roque - 0.4 km / 0.3 mi
Chocolate Museum - Story Valladolid - 0.4 km / 0.3 mi
Cenote Zaci - 0.9 km / 0.5 mi
Convent de San Bernardino de Siena - 0.9 km / 0.5 mi
Cenote Zahamal - 4.9 km / 3 mi
Cenote Samula - 6.5 km / 4.1 mi
Cenote Xkeken - 6.6 km / 4.1 mi
Cenote Chichikan - 7.6 km / 4.7 mi
Cenote Suytun - 8.5 km / 5.3 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 162.3 km / 100.9 mi
Mérida International Airport (MID) - 169.7 km / 105.5 mi

Facilities
Take advantage of recreation opportunities including an outdoor pool and bicycles to rent. Additional amenities at this Colonial hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.

Business Facilities
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Dining
Enjoy international cuisine at La Carreta, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).

Rooms
Make yourself at home in one of the 60 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as desks and ceiling fans.

All facilities in Hotel Zaci

Facility

Outdoor pool

Bicycle rental

Swimming Pool

Fitness Center

Common Space

Lobby

Exterior

Things to Do

Outdoor pool
Garden

Transportation

Bicycle rental

Connectivity

Free WiFi

General

Banquet
Smoking area
Parking
Terrace

Accessibilty

Accessible parking

Public Facilities

Parking
Safety deposit box

Hotel Services

Luggage storage
24-hour Receptionist

Accommodation Policy & General Information in Hotel Zaci

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

, To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 18:00 - to 12:00
Available rooms at Hotel Zaci	60
Another facilities in Hotel Zaci	Outdoor pool, Garden, Bicycle rental, Free WiFi, Banquet

Frequently asked question in Hotel Zaci

What is normal check-in & check-out time at Hotel Zaci?

The standard check-in time at Hotel Zaci is starting from 15:00 - 18:00 while the latest check-out time is at Before 12:00

What is the star rating of Hotel Zaci?

Hotel Zaci is a 3.0-star hotel.

How many rooms are available at Hotel Zaci?

Hotel Zaci has 60 rooms in total.

What do past guests say about Hotel Zaci?

Hotel Zaci is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Hotel Zaci

Overall Ratings & Reviews Hotel Zaci

Other sources (272)

7.6

Pleasant

From 272 reviews

Cleanliness

8.0

Room Comfort

7.2

Location

10.0

Service and Facilites

7.2

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Traveler Reviews Hotel Zaci

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Top reviews

Maritza

with Friends

8.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Excellent location with shops nearby. Property has parking and the pool area was nice and clean. Room doesn't include a small refrigerator neither hand towels.

Wayne

Business and Leisure Family

2.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

If you reading this review let me strongly suggest - find another hotel!! As the reviews have noted, it’s not worth the headache. Shortly after check in we learned there was NO internet, NO pool, NO drinkable water, and NO hot water! I understand the pool has been closed for a long time. The hotel should have notified us before we arrived. I don’t appreciate being taken advantage of. What good are pictures and hotel information on Orbitz if they are all lies??! Though we paid a hefty amount for this hotel you would think they are scrounging for their last peso. The only two chaise lounges by the closed pool are in desperate need of repair. There is a nice sun deck on the second floor however there is not one chair, table, umbrella, or chaise to be found. There was a water cooler but unfortunately it was broken. The hotel should have left us a ten cent bottle of water in our room since there was no drinkable water. And for Heavens sake leave a hand towel by the sink! Two of the four days there was NO HOT WATER!!! No warm water!!! Just what were we paying for??? It was like staying in an abandoned hotel. Dear Hotel Management - don’t belittle me by offering some kind of lame apology. Apologizing does nothing! You not only cheated my family and I out of money but you really hurt our vacation. You should have been up front with regard to your closed pool and other issues. I can only hope you contact us returning some of our money!!!

Zac

Leisure Family

10.0

/10

Reviewed 88 week(s) ago

Expedia Group verified review

This is an affordable place to stay in the heart of valladolid. I can’t wait to go back

Isabel

2.0

/10

Reviewed 144 week(s) ago

Expedia Group verified review

Sin aire acondicionado, sucio, rollo desecho, ruidoso, mala atención

Pamela

8.0

/10

Reviewed 147 week(s) ago

Expedia Group verified review

Love the location of Hotel Zaci! Easy access to the square, touring, and shopping. Hotel is very clean. Some confusion around breakfast and if they were serving or not.

Leisure with Partner

4.0

/10

Reviewed 149 week(s) ago

Expedia Group verified review

Gardens and pools and restaurant were nice, they tried to re-create a little piece of jungle on the edge of the city. However, based on the high price of the rooms, we expected luxury accommodations, which it is most definitely NOT. Stick and thatch bungalows provided no barrier from the noisy environment. We didn’t sleep at all because of traffic noises, barking dogs, and loud music all night long. The room are so basic, not even a comfortable chair nor drinking glasses in the room. Very minimal bathrooms. Difficult stairs to upper units. We had booked for two nights, but left after one, because we felt that we literally had been camping….NOT what we had expected. They were adamant about not giving a refund, so we will take it up with credit card company. Their room charges are ridiculous….we paid six times what we paid for any other nice hotel rooms on our trip. Would NOT recommend for older people. Also you can pay a daily fee to use the underground pools, and not have to sleep there.

rodrigo

Leisure with Children

8.0

/10

Reviewed 188 week(s) ago

Expedia Group verified review

I like where is the property, everything very close to downtown!!

Pamela

8.0

/10

Reviewed 192 week(s) ago

Expedia Group verified review

Great location and very pretty atmosphere. So easy to access all areas of Vallodolid. Very clean in all public areas and rooms.

paul

Leisure with Partner

10.0

/10

Reviewed 196 week(s) ago

Expedia Group verified review

Very clean. Friendly staff. Very little English spoken.

Cameo

Leisure with Partner

6.0

/10

Reviewed 202 week(s) ago

Expedia Group verified review

Pro: location is good, nice open courtyard, wifi, comfortable bed, hot water was ok but not that warm. Con: rooms are dark and noisy, our toilet did not work we had to fill the garbage can with water and pour it into the bowl in order to flush it, the drain pipes in the shower really smelt awful, window open in bathroom for venting that you cannot shut.

Nelson

Leisure Family

2.0

/10

Reviewed 202 week(s) ago

Expedia Group verified review

This place is very run down and it is dirty. The staff is noisy, yelling all over the place. I found the front desk staff very rude at check-in time when I asked whether I could use the bathroom. Stay clear of this place if you can.

Julio

10.0

/10

Reviewed 218 week(s) ago

Expedia Group verified review

Very nice place

Rosario

Leisure with Children

8.0

/10

Reviewed 220 week(s) ago

Expedia Group verified review

It was a very convenient location. There are a lot of different things to do around this city.

Gary

with Friends

2.0

/10

Reviewed 248 week(s) ago

Expedia Group verified review

No hot water, no wifi, staff really unpolite, no breakfast, no coffee.

Scout

Friends and family with Friends

8.0

/10

Reviewed 251 week(s) ago

Hotels.com verified review

Hotel Zaci was simple but clean and very central to all activities in the city. The parking was private and pool was clean. Would recommend. Cons- The night front desk clerk tried to charge triple the amount and rip is off as well as give us a lower exchange rate until our guide told her no. She was rude.

Pierre

Leisure with Partner

8.0

/10

Reviewed 253 week(s) ago

Expedia Group verified review

Bon rapport qualité-prix dans une ville où les prix se sont envolés.

Verified traveler

Friends and family Family

6.0

/10

Reviewed 254 week(s) ago

Hotels.com verified review

It is ok for the price and 1 night stay. But I would not stay there again. Staff at the reception was very nice, but the building and rooms are old....

Jhoan

Leisure Family

8.0

/10

Reviewed 273 week(s) ago

Expedia Group verified review

La ubicación del hotel es muy céntrico y a 5 minutos caminando de la plaza principal de la ciudad. Las habitaciones son cómodas con aire acondicionado y ventilador. Las cámas y colchones cómodos. No ofrecen desayuno y hay un buen estacionamiento gratis en el hotel. Es muy limpio y siempre están haciendo limpieza y el área de la piscina muy acogedor. El único problema es que el personal de la recepción no es muy amigable y no tienen predisposición a ayudar, la actitud del personal es no la mejor. Cuando requieres algo nunca están con ganas de ayudar. De ahi el hotel es muy bonito y lo recomiendo. The hotel is very central and only 5 minutes walking distance to the main square. The rooms are comfortable with air conditioning and fan. Comfortable bedspreads and mattresses. The room was clean. The room was clean and comfortable. My unique complain is y the front desk staff, they are not helpful with the requests and they are not able to do your stancy comfortable, in the other hand The house keeping staff is really nice and helpful.

Verified traveler

Leisure with Partner

10.0

/10

Reviewed 275 week(s) ago

Expedia Group verified review

Everything was excellent will stay here any time I’m in the area

MONIQUE

with Friends

8.0

/10

Reviewed 397 week(s) ago

Hotels.com verified review

Super bien situé au centre ville et à côté du terminus d'autobus Piscine fort agréable et très appréciée Hôtel avec les chambres dans cours intérieure donc très au calme

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.