Iberostar Waves Paraíso Beach - All Inclusive

Resorts
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8.2
/10
Very Good
1,006 reviews

What Guests Say About Their Stay

linda

10.0
/ 10
Absolutely everything was wonderful from the minute we checked in until the moment we checked out! The pool was awesome! The staff was amazing! The food was very good and we never went hungry! The drinks were plentiful! The staff always went above and beyond! The entire grounds were beautiful! If I had to make a complaint, it would be with the Coatis! They are absolutely obnoxious and I wish you could get rid of them, or quarantine them off. You offer food on the beach with picnic tables for people to sit, but most can't sit there because these obnoxious animals will actually jump on the table and steal people's food. It scary and dangerous. I have actually seen them grab food right out of people's hands! I really detest these animals. I think maybe fencing in the food eating area may help. That would actually be my only complaint. Our first trip here was 21 years ago, and we absolutely love the Iberostars. Lots has changed, but we still keep coming back. Thank you for another wonderful vacation!

Nicholas

10.0
/ 10
This was the nicest family resort that I’ve ever been to. The food was amazing, I’ve never been to a place with such a friendly attentive staff. Pool was great and huge. Extremely beautiful, clean and well taken care of property. After traveling around the Caribbean for 20 plus years this place impressed me the most.

Unspecified

10.0
/ 10
Easy access to everything. Friendly and informative staff. Beautiful landscape with great animals. Great food and big variety
In the Area
See Map
Carretera Chetumal, Puerto Juarez, Km.309, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Iberostar Waves Paraíso Beach - All Inclusive is located in area / city Solidaridad. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Iberostar Waves Paraíso Beach - All Inclusive

Carretera Chetumal, Puerto Juarez, Km.309, Solidaridad, Estado de Quintana Roo, Mexico, 77710
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Lobby Iberostar Waves Paraíso Beach - All Inclusive
Lobby 2 Iberostar Waves Paraíso Beach - All Inclusive

Discover More About Iberostar Waves Paraíso Beach - All Inclusive

General


Near Cirque du Soleil Boutique at Vidanta Riviera Maya

Location


Located in Playa del Carmen, Iberostar Waves Paraíso Beach - All Inclusive is by the ocean, a 1-minute drive from Playa Paraiso Golf Course and 9 minutes from Maroma Beach. This all-inclusive property is 9.4 mi (15.1 km) from Ojo de Agua Beach and 11.5 mi (18.4 km) from Puerto Morelos Beach.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Playa Paraiso Golf Course - 0.4 km / 0.3 mi
Paradise Beach - 1.3 km / 0.8 mi
Cirque du Soleil Boutique at Vidanta Riviera Maya - 1.7 km / 1.1 mi
Nicklaus Design Golf Course - 1.9 km / 1.2 mi
Maroma Beach - 4.5 km / 2.8 mi
Virgen Beach - 8.7 km / 5.4 mi
Tres Rios Ecopark - 10.1 km / 6.3 mi
Dr. Alfredo Barrera Marin Botanical Garden - 10.9 km / 6.8 mi
Sanctuary of Hope and Time Capsule - 11 km / 6.8 mi
El Camaleón Mayakoba Golf Course - 12.5 km / 7.8 mi
Monumento Ruta de los Cenotes - 12.9 km / 8 mi
Jungle Spa - 14.7 km / 9.1 mi
San Jose Catholic Parish - 15.1 km / 9.4 mi
Puerto Morelos Town Square - 15.1 km / 9.4 mi
Ojo de Agua Beach - 15.1 km / 9.4 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 54.5 km / 33.9 mi
Cancun Intl. Airport (CUN) - 38.3 km / 23.8 mi
Tulum Intl. Airport (TQO) - 125.4 km / 77.9 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as a nightclub and a health club. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this property consist of a conference center and a meeting room. Free valet parking is available onsite.

Dining


Grab a bite to eat at Buffet La Plaza, one of the property's many dining establishments, which include 12 restaurants and 4 coffee shops/cafes. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Rooms


Make yourself at home in one of the 424 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Satellite programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

All facilities in Iberostar Waves Paraíso Beach - All Inclusive

Bar, Cafe and Lounge Iberostar Waves Paraíso Beach - All Inclusive
Bar, Cafe and Lounge
Swimming Pool Iberostar Waves Paraíso Beach - All Inclusive
Swimming Pool
Entertainment Facility Iberostar Waves Paraíso Beach - All Inclusive
Entertainment Facility
Fitness Center Iberostar Waves Paraíso Beach - All Inclusive
Fitness Center
Functional Hall Iberostar Waves Paraíso Beach - All Inclusive
Functional Hall

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Turkish bath
  • Beach umbrella
  • Spa
  • Health club
  • Garden
  • Beach towel
  • Shops
  • Clubhouse
  • Beach sun loungers
  • Pool sun loungers

Sports and Recreations

  • Diving
  • Snorkeling
  • Fitness center
  • Basketball
  • Game room
  • Volleyball
  • Windsurfing
  • Golf cart
  • Billiard
  • Tennis court
  • Golf course

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Poolside bar
  • Buffet breakfast
  • Breakfast
  • Nightclub

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Family-friendly Facilities

  • Kids club
  • Children games
  • Children pool

Business Facilities

  • Conference center
  • Business facilities
  • Conference rooms

Nearby Facilities

  • Gift shop
  • Hair salon
  • ATM/Banking

General

  • Banquet
  • Parking

Kids and Pets

  • Babysitting with surcharge
  • Children facilities

Transportation

  • Valet parking

Accessibilty

  • Accessible path of travel

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Iberostar Waves Paraíso Beach - All Inclusive

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 15 years old
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Iberostar Waves Paraíso Beach - All Inclusive
424
Number of floors in Iberostar Waves Paraíso Beach - All Inclusive
3
Another facilities in Iberostar Waves Paraíso Beach - All Inclusive
Romantic proposal packages, Outdoor pool, Turkish bath, Beach umbrella, Spa

Frequently asked question in Iberostar Waves Paraíso Beach - All Inclusive

What are available facilities at Iberostar Waves Paraíso Beach - All Inclusive?
There are top facilites at Iberostar Waves Paraíso Beach - All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Iberostar Waves Paraíso Beach - All Inclusive?
The standard check-in time at Iberostar Waves Paraíso Beach - All Inclusive is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Iberostar Waves Paraíso Beach - All Inclusive provide breakfast?
Yes, Iberostar Waves Paraíso Beach - All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Iberostar Waves Paraíso Beach - All Inclusive?
Iberostar Waves Paraíso Beach - All Inclusive is a 4.5-star hotel.
How many floors does Iberostar Waves Paraíso Beach - All Inclusive have?
Iberostar Waves Paraíso Beach - All Inclusive has 3 floors.
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More Reviews from Other Guests in Iberostar Waves Paraíso Beach - All Inclusive

8.2
Very Good
From 1,006 reviews
Cleanliness

9.0

Room Comfort

8.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Iberostar Waves Paraíso Beach - All Inclusive

Number of reviews per page
20
40
Top reviews
linda
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Absolutely everything was wonderful from the minute we checked in until the moment we checked out! The pool was awesome! The staff was amazing! The food was very good and we never went hungry! The drinks were plentiful! The staff always went above and beyond! The entire grounds were beautiful! If I had to make a complaint, it would be with the Coatis! They are absolutely obnoxious and I wish you could get rid of them, or quarantine them off. You offer food on the beach with picnic tables for people to sit, but most can't sit there because these obnoxious animals will actually jump on the table and steal people's food. It scary and dangerous. I have actually seen them grab food right out of people's hands! I really detest these animals. I think maybe fencing in the food eating area may help. That would actually be my only complaint. Our first trip here was 21 years ago, and we absolutely love the Iberostars. Lots has changed, but we still keep coming back. Thank you for another wonderful vacation!
Read More
Pamela Clare
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property is beautiful and natural. Lots of animals. It was clean and workers were always quietly working. Took awhile for rooms to be cleaned and no towel animals or anything. Very basic clean. Staff were great and helpful. Japanese restaurant was our favourite. Mexican restaurant was also awesome. Food got bland after a few days. Lots of seafood, if you like seafood.
Read More
Samantha
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property was beautiful and well kept. The food was a huge let down. It felt like a chore to eat every day. Staff were great. Its a big property so we definitely got a lot of steps in daily. It was so nice to see all the animals around
Angeline
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

best resort in ever
Geidy
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Las duchas necesitan una cortina
Josh
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great place for families and children!
Jeffrey
icon-with Children
with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great greenery and wildlife. Lots of restaurant choices. Beach was good and liked that there was food available. Rooms decent, although beds a bit on the firm side. Nighttime shows were great.
Nicholas
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This was the nicest family resort that I’ve ever been to. The food was amazing, I’ve never been to a place with such a friendly attentive staff. Pool was great and huge. Extremely beautiful, clean and well taken care of property. After traveling around the Caribbean for 20 plus years this place impressed me the most.
Unspecified
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Easy access to everything. Friendly and informative staff. Beautiful landscape with great animals. Great food and big variety
Jake
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It’s a big resort takes a bit to figure out where to go at first. Tons of things to do.For the size of it is super clean and the grounds are beautiful with a diversity of wild life. The beach is beautiful can be hard to find spots as too many people throw their towels on the loungers and walk away. Pools are great weather you are looking for quite places or something a little more entertaining.The staff is so friendly and welcoming can’t say anything bad about the staff top notch all around and very attentive. Lobby bar gets lively in the evening which is fun to mingle with other guests if you want. Tons of food options did 5 al la carte dinners and the buffet was amazing (you don’t want miss Mexican night at the buffet). The family and I feel a little homesick coming back to our home after our stay because we had such a wonderful time in Mexico .Highly recommend Iberostar.
Read More
Brandon
icon-with Children
with Children
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Booked the Waves beach. Was put into the Del Mar resort. Not the biggest deal but I booked the Beach one for a reason. They assured me it's the same. Had same access to both but I paid more to book the nicer one. Was also promised 6 waterpark passes and 2 massages to listen to the 90 minute time share presentation. Got waterpark passes that were restricted to only the slides. No wave pool or lazy river. Kids were disappointed so we didn't use them. Booked 2 massages for the 2 adult women. They went and were denied. Said the passes were not for that. Why allow them to book it and have them come and waste time then. Very misleading pitch to commit 10-30 years and 30-300k of USD and then screw with what was promised. Also 90 minutes? Nope try 3 hours and broken promises. With that all being said we made the best of it. Very good food. Clean pool. Fun beach. Drinks were good. Kids had fun. Just a very disappointing first 2 days with being mislead and put in the resort we didn't want or I'd have booked it. I stopped at consierge 3 times and no attempt was made to fix either of the situations.
Read More
Sugyan
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Overall I had a bad experience regarding food room and drinks
Rachel
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We’ve been 3 times to iberostar waves paraiso beach. The child friendly check in, buffet area and star camp drop in were wonderful.
Cheryl
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Stayed 10 days at Paraíso Beach, which also granted access to Del Mar amenities. Approx. 33 minutes from Cancun airport. Buffet had many daily options and some theme nights which for the most part was really good for a buffet and much better than I have experienced at other all inclusive resorts. Pools are large but not heated with a lovely tropical feel with many daily activities and sun loungers. However, there was only poolside drink service 4 out of our 10 days. The resort is very large and can be difficult to get around for older people or with mobility issues and young kids. Although they have golf carts (bus service), you can be waiting 15min plus to get a ride depending on time of day. Distance from lobby to beach is a good 15 min walk. A disappointing feature for me is that you cannot see the beach or ocean from anywhere on the resort. You have to go down winding wooden paths through the mangroves (1-2 min) before hitting the beach. Lack of loungers in the non VIP section and no beach service. The ocean in this area is very rough and swimming is difficult. Overall wonderful stay but will most likely look for smaller resort in future.
Read More
BARRY
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

VERY LARGE PROPERTY, THEY HAVE MANY GOLF CART SHUTTLES TO GET AROUND IN, FROM LOBBY TO BEACH PROBABLY 1 KM. ,POOLS ARE GREAT WITH MANY ALL DAY ACTIVITIES, DIDN'T HAVE ANY PROBLEMS FINDING BAR STOPS FOR COLD DRINKS.
Crislaine
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel is amazin, good location, nice swimming pool, ther is deappy part and other part for kids, the water temperature was amazing not t
Aashima
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Loved my stay! I’m definitely sticking to Iberostar properties and the standards they offer. Just beauty inside and out! Special mention to Bren at the concierge! She made my trip so lovable that I’m almost in tears on my way back to Canada. Thank you Iberostar for such a lovely and comforting stay!
Amanda
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent service and restaurant selections!
Linda
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Yes, everything was perfect
Shawna
icon-Family
Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Beautiful resort but just a bit too much walking. It was way too big to walk every day. They have golf carts but they only come around every 15 min. Not enough food and bars throughout the extended pool areas. Had to go all the way to the ocean to get a burger and fries for lunch. I think one of the biggest disappointments for me was not enough service staff. I am used to going on vacation and having staff get my drink order and tipping them. In the 10 days I was there I saw 1 lady and her main job was to clean up glasses NOT get drink orders. I also noticed long waits in restaurants. Beautiful landscaping but just wish there would have been more ice and drink stands / bars throughout the resort. The maid service was good at making towel animals on the bed but yet left the bathroom mirror dirty and did not refresh towels everyday. Overall happy, plenty of wildlife around but sadly I would not stay here again simply because of size and service staff.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Iberostar Waves Paraíso Beach - All Inclusive

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 1,006 reviews
Cleanliness

9.0

Room Comfort

8.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Iberostar Waves Paraíso Beach - All Inclusive

Number of reviews per page
20
40
Top reviews
linda
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Absolutely everything was wonderful from the minute we checked in until the moment we checked out! The pool was awesome! The staff was amazing! The food was very good and we never went hungry! The drinks were plentiful! The staff always went above and beyond! The entire grounds were beautiful! If I had to make a complaint, it would be with the Coatis! They are absolutely obnoxious and I wish you could get rid of them, or quarantine them off. You offer food on the beach with picnic tables for people to sit, but most can't sit there because these obnoxious animals will actually jump on the table and steal people's food. It scary and dangerous. I have actually seen them grab food right out of people's hands! I really detest these animals. I think maybe fencing in the food eating area may help. That would actually be my only complaint. Our first trip here was 21 years ago, and we absolutely love the Iberostars. Lots has changed, but we still keep coming back. Thank you for another wonderful vacation!
Read More
Pamela Clare
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property is beautiful and natural. Lots of animals. It was clean and workers were always quietly working. Took awhile for rooms to be cleaned and no towel animals or anything. Very basic clean. Staff were great and helpful. Japanese restaurant was our favourite. Mexican restaurant was also awesome. Food got bland after a few days. Lots of seafood, if you like seafood.
Read More
Samantha
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property was beautiful and well kept. The food was a huge let down. It felt like a chore to eat every day. Staff were great. Its a big property so we definitely got a lot of steps in daily. It was so nice to see all the animals around
Angeline
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

best resort in ever
Geidy
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Las duchas necesitan una cortina
Josh
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great place for families and children!
Jeffrey
icon-with Children
with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great greenery and wildlife. Lots of restaurant choices. Beach was good and liked that there was food available. Rooms decent, although beds a bit on the firm side. Nighttime shows were great.
Nicholas
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This was the nicest family resort that I’ve ever been to. The food was amazing, I’ve never been to a place with such a friendly attentive staff. Pool was great and huge. Extremely beautiful, clean and well taken care of property. After traveling around the Caribbean for 20 plus years this place impressed me the most.
Unspecified
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Easy access to everything. Friendly and informative staff. Beautiful landscape with great animals. Great food and big variety
Jake
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It’s a big resort takes a bit to figure out where to go at first. Tons of things to do.For the size of it is super clean and the grounds are beautiful with a diversity of wild life. The beach is beautiful can be hard to find spots as too many people throw their towels on the loungers and walk away. Pools are great weather you are looking for quite places or something a little more entertaining.The staff is so friendly and welcoming can’t say anything bad about the staff top notch all around and very attentive. Lobby bar gets lively in the evening which is fun to mingle with other guests if you want. Tons of food options did 5 al la carte dinners and the buffet was amazing (you don’t want miss Mexican night at the buffet). The family and I feel a little homesick coming back to our home after our stay because we had such a wonderful time in Mexico .Highly recommend Iberostar.
Read More
Brandon
icon-with Children
with Children
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Booked the Waves beach. Was put into the Del Mar resort. Not the biggest deal but I booked the Beach one for a reason. They assured me it's the same. Had same access to both but I paid more to book the nicer one. Was also promised 6 waterpark passes and 2 massages to listen to the 90 minute time share presentation. Got waterpark passes that were restricted to only the slides. No wave pool or lazy river. Kids were disappointed so we didn't use them. Booked 2 massages for the 2 adult women. They went and were denied. Said the passes were not for that. Why allow them to book it and have them come and waste time then. Very misleading pitch to commit 10-30 years and 30-300k of USD and then screw with what was promised. Also 90 minutes? Nope try 3 hours and broken promises. With that all being said we made the best of it. Very good food. Clean pool. Fun beach. Drinks were good. Kids had fun. Just a very disappointing first 2 days with being mislead and put in the resort we didn't want or I'd have booked it. I stopped at consierge 3 times and no attempt was made to fix either of the situations.
Read More
Sugyan
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Overall I had a bad experience regarding food room and drinks
Rachel
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We’ve been 3 times to iberostar waves paraiso beach. The child friendly check in, buffet area and star camp drop in were wonderful.
Cheryl
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Stayed 10 days at Paraíso Beach, which also granted access to Del Mar amenities. Approx. 33 minutes from Cancun airport. Buffet had many daily options and some theme nights which for the most part was really good for a buffet and much better than I have experienced at other all inclusive resorts. Pools are large but not heated with a lovely tropical feel with many daily activities and sun loungers. However, there was only poolside drink service 4 out of our 10 days. The resort is very large and can be difficult to get around for older people or with mobility issues and young kids. Although they have golf carts (bus service), you can be waiting 15min plus to get a ride depending on time of day. Distance from lobby to beach is a good 15 min walk. A disappointing feature for me is that you cannot see the beach or ocean from anywhere on the resort. You have to go down winding wooden paths through the mangroves (1-2 min) before hitting the beach. Lack of loungers in the non VIP section and no beach service. The ocean in this area is very rough and swimming is difficult. Overall wonderful stay but will most likely look for smaller resort in future.
Read More
BARRY
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

VERY LARGE PROPERTY, THEY HAVE MANY GOLF CART SHUTTLES TO GET AROUND IN, FROM LOBBY TO BEACH PROBABLY 1 KM. ,POOLS ARE GREAT WITH MANY ALL DAY ACTIVITIES, DIDN'T HAVE ANY PROBLEMS FINDING BAR STOPS FOR COLD DRINKS.
Crislaine
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel is amazin, good location, nice swimming pool, ther is deappy part and other part for kids, the water temperature was amazing not t
Aashima
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Loved my stay! I’m definitely sticking to Iberostar properties and the standards they offer. Just beauty inside and out! Special mention to Bren at the concierge! She made my trip so lovable that I’m almost in tears on my way back to Canada. Thank you Iberostar for such a lovely and comforting stay!
Amanda
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent service and restaurant selections!
Linda
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Yes, everything was perfect
Shawna
icon-Family
Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Beautiful resort but just a bit too much walking. It was way too big to walk every day. They have golf carts but they only come around every 15 min. Not enough food and bars throughout the extended pool areas. Had to go all the way to the ocean to get a burger and fries for lunch. I think one of the biggest disappointments for me was not enough service staff. I am used to going on vacation and having staff get my drink order and tipping them. In the 10 days I was there I saw 1 lady and her main job was to clean up glasses NOT get drink orders. I also noticed long waits in restaurants. Beautiful landscaping but just wish there would have been more ice and drink stands / bars throughout the resort. The maid service was good at making towel animals on the bed but yet left the bathroom mirror dirty and did not refresh towels everyday. Overall happy, plenty of wildlife around but sadly I would not stay here again simply because of size and service staff.
Read More
Number of reviews per page
20
40