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Iberostar Waves Tucán - All Inclusive

Others
8.4
/10
Very Good
1,000 reviews

What Guests Say About Their Stay

Zahra Sadat

10.0
/ 10
The staff were very friendly and welcoming, the area was nice, and the food options and quality were good. The only downside was that the beach gets very crowded—if you don’t go early in the morning, it’s hard to find a spot.

Ivan

10.0
/ 10
Clean room, good food, convenient layout of the hotel and good facilities. Beach and pool were also great. Restaurants were not overly crowded although sometimes they weren't open every day.

Priiti

10.0
/ 10
Had a wonderful time at the Iberostar Tucan! I traveled with a vegetarian who had plenty to eat, as well as a 12 year old picky eater, who was happy with the choices at the buffet at all meals. I was a bit disappointed by the Italian restaurant sit down option, honestly much rather preferred the variety in the buffet. Everything was always clean which can be hard to do at a large property, but all restrooms were in tip-top shape always. The beach access was amazing, and the water was a beautiful turquoise blue. You do have to get there early to save seats unfortunately, but an added perk is being able to see the sunrise while you do it, which is stunning. Overall would definitely go back to this property.
In the Area
See Map
Avda. Xaman-Ha, Lote Hotelero No 2, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Iberostar Waves Tucán - All Inclusive is located in area / city Solidaridad. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
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What's around Iberostar Waves Tucán - All Inclusive

Avda. Xaman-Ha, Lote Hotelero No 2, Solidaridad, Estado de Quintana Roo, Mexico, 77710
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Discover More About Iberostar Waves Tucán - All Inclusive

Location


Iberostar Waves Tucán - All Inclusive is located in area / city Solidaridad.

About Iberostar Waves Tucán - All Inclusive

The accommodation’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Iberostar Waves Tucán - All Inclusive exclusively for you.

Iberostar Waves Tucán - All Inclusive is a accommodation with great comfort and excellent service according to most accommodation's guests.

Enjoy luxurious treats and incomparable experience by staying at Iberostar Waves Tucán - All Inclusive.

All facilities in Iberostar Waves Tucán - All Inclusive

Others Iberostar Waves Tucán - All Inclusive
Others

Things to Do

  • Shops
  • Romantic proposal packages
  • Beach umbrella
  • Outdoor pool
  • Poolside bar
  • Turkish bath
  • Spa
  • Picnic area
  • Garden
  • Beach towel
  • Sauna
  • Steam room
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Bar
  • Poolside bar
  • Beach Bar
  • Snack bar

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Sports and Recreations

  • Outdoor tennis court
  • Fitness center
  • Billiard
  • Tennis court

General

  • Parking
  • Banquet
  • Terrace

Nearby Facilities

  • Souvenir shop
  • Hair salon
  • ATM/Banking

Kids and Pets

  • Babysitting with surcharge
  • Supervised childcare

Family-friendly Facilities

  • Kids club
  • Children pool

Business Facilities

  • Meeting rooms
  • Conference rooms

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Iberostar Waves Tucán - All Inclusive

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 23:00 - to 11:00
Available rooms at Iberostar Waves Tucán - All Inclusive
350
Number of floors in Iberostar Waves Tucán - All Inclusive
3
Another facilities in Iberostar Waves Tucán - All Inclusive
Shops, Romantic proposal packages, Beach umbrella, Outdoor pool, Poolside bar

Frequently asked question in Iberostar Waves Tucán - All Inclusive

What are available facilities at Iberostar Waves Tucán - All Inclusive?
There are top facilites at Iberostar Waves Tucán - All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Iberostar Waves Tucán - All Inclusive?
The standard check-in time at Iberostar Waves Tucán - All Inclusive is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00
What is the star rating of Iberostar Waves Tucán - All Inclusive?
Iberostar Waves Tucán - All Inclusive is a 4.5-star hotel.
How many floors does Iberostar Waves Tucán - All Inclusive have?
Iberostar Waves Tucán - All Inclusive has 3 floors.
How many rooms are available at Iberostar Waves Tucán - All Inclusive?
Iberostar Waves Tucán - All Inclusive has 350 rooms in total.
See All

More Reviews from Other Guests in Iberostar Waves Tucán - All Inclusive

Overall Ratings & Reviews Iberostar Waves Tucán - All Inclusive

Other sources (1,000)
8.4
Very Good
From 1,000 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Iberostar Waves Tucán - All Inclusive

Number of reviews per page
20
40
Top reviews
Gabriella
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was friendly, rooms were clean and tidy.
Myra
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great food and many restaurant options on site. Beach is beautiful. Rooms need a facelift but supposedly the hotel is closing Spring 2026 - Fall 2026 to upgrade the rooms. Drink varieties are a bit limited...but we didn't leave thirsty. I would stay there again.
Zahra Sadat
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were very friendly and welcoming, the area was nice, and the food options and quality were good. The only downside was that the beach gets very crowded—if you don’t go early in the morning, it’s hard to find a spot.
yael
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All good
Elvira
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Some pools were not so clean. The rooms are very outdated. The room gets very muggy and hot at night. So muggy the sheets and our clothes would feel wet. It smelled like mold/mildew in the room.
Robert A
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful grounds and super clean resort. The staff were all amazing. The room needs to be updated . The bathroom door opens up inside the bathroom and in the way of the sink. If you want to keep it open to just curl your hair or to let steam out when showering you can’t get bye it easily. The giant ceiling fan has only one setting. On or off. AC was locked down and set at 19 degrees Celsius but wouldn’t circulate through the room unless the fan was on high speed. No other setting. It was hard to sleep because the fan blows so hard. Need a medium and low setting or better cool air conditioning. Drinks were good and we had a good quality of liquor to choose from. Great entertainment during the day and evening in the theater. Good food and plenty of options. Did not do specialty restraints as we forgot to attend as we were having so much fun.
Read More
john
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff was excellent.
Julia
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Iberostar Waves Tucán – All Inclusive is a beautifully designed beachfront resort set within lush tropical gardens, offering a unique blend of comfort and nature. The property features expansive greenery, winding pathways, and on-site wildlife, creating a serene, eco-inspired atmosphere. Guests enjoy excellent hotel facilities, multiple swimming pools, and direct beach access. Dining is a standout, with generous buffet selections and specialty restaurants offering diverse, high-quality cuisine to suit a wide range of tastes. This resort delivers a well-rounded, relaxed all-inclusive experience in an exceptional natural setting.
Read More
Maxim
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Property and nature was amazing.
Tony
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful property grounds. Main pool does not have a swim up bar and no service, had to get out to go get drinks. The resort credit is not a real credit should be advertised as coupons for the resort. You can only use a little bit of the credit at certain places. The property raises prices if you use the credit. We were offered a massage from one of the employees for $128 and when we mentioned what the cost would be with the credit was told she would have to raise the price to $150 and we could get $25 off.
Read More
Lily
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The amount of noise that came in every morning at 6:00 am was ridiculous . Construction trucks, bags of dirt, ply wood and drilling felt more like a construction site then a resort. We also got food poising and lost a day due to being sick . We informed staff and both our concern just to be told they are sorry and just smiled at us. Not a good experience.
Read More
Donald
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff were very friendly. Wild life is very nice. Overall very nice place.
Ivan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room, good food, convenient layout of the hotel and good facilities. Beach and pool were also great. Restaurants were not overly crowded although sometimes they weren't open every day.
Airida
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice hotel
Jesse
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice relaxing vacation - entertainment staff not as engaging interactive as in the past
Priiti
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Had a wonderful time at the Iberostar Tucan! I traveled with a vegetarian who had plenty to eat, as well as a 12 year old picky eater, who was happy with the choices at the buffet at all meals. I was a bit disappointed by the Italian restaurant sit down option, honestly much rather preferred the variety in the buffet. Everything was always clean which can be hard to do at a large property, but all restrooms were in tip-top shape always. The beach access was amazing, and the water was a beautiful turquoise blue. You do have to get there early to save seats unfortunately, but an added perk is being able to see the sunrise while you do it, which is stunning. Overall would definitely go back to this property.
Read More
Tyler
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice place
Diana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I enjoyed the jungle and all the food options at the resort.
CARLOS
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This is our third time in Iberostar Tucan, this time we spent 6 wonderful days at the resort. The food is clean and delicious. The staff is kind, knowledgeable and always helpful; they always wear their uniform but we were wondering whether they could use short sleeves as the weather is really really hot. Paco and their team at Star camp were all friendly and took good care of the kids. My daughter (11) quickly made friends there. The travel agency W2M was perfect for our vacation tour to ruins/turtles/cenote. **The only warning is that people should be careful with heat lamps at the buffet; wife had a small accident and burned hand with one of those lamps. However, the whole experience was wonderful and we can't wait to come back again.
Read More
Carrie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beach, food, pool ...fantastic. Room a bit dated.
Number of reviews per page
20
40

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Others 4 Iberostar Waves Tucán - All Inclusive

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Iberostar Waves Tucán - All Inclusive

Other sources (1,000)
8.4
Very Good
From 1,000 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Iberostar Waves Tucán - All Inclusive

Number of reviews per page
20
40
Top reviews
Gabriella
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was friendly, rooms were clean and tidy.
Myra
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great food and many restaurant options on site. Beach is beautiful. Rooms need a facelift but supposedly the hotel is closing Spring 2026 - Fall 2026 to upgrade the rooms. Drink varieties are a bit limited...but we didn't leave thirsty. I would stay there again.
Zahra Sadat
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were very friendly and welcoming, the area was nice, and the food options and quality were good. The only downside was that the beach gets very crowded—if you don’t go early in the morning, it’s hard to find a spot.
yael
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All good
Elvira
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Some pools were not so clean. The rooms are very outdated. The room gets very muggy and hot at night. So muggy the sheets and our clothes would feel wet. It smelled like mold/mildew in the room.
Robert A
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful grounds and super clean resort. The staff were all amazing. The room needs to be updated . The bathroom door opens up inside the bathroom and in the way of the sink. If you want to keep it open to just curl your hair or to let steam out when showering you can’t get bye it easily. The giant ceiling fan has only one setting. On or off. AC was locked down and set at 19 degrees Celsius but wouldn’t circulate through the room unless the fan was on high speed. No other setting. It was hard to sleep because the fan blows so hard. Need a medium and low setting or better cool air conditioning. Drinks were good and we had a good quality of liquor to choose from. Great entertainment during the day and evening in the theater. Good food and plenty of options. Did not do specialty restraints as we forgot to attend as we were having so much fun.
Read More
john
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff was excellent.
Julia
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Iberostar Waves Tucán – All Inclusive is a beautifully designed beachfront resort set within lush tropical gardens, offering a unique blend of comfort and nature. The property features expansive greenery, winding pathways, and on-site wildlife, creating a serene, eco-inspired atmosphere. Guests enjoy excellent hotel facilities, multiple swimming pools, and direct beach access. Dining is a standout, with generous buffet selections and specialty restaurants offering diverse, high-quality cuisine to suit a wide range of tastes. This resort delivers a well-rounded, relaxed all-inclusive experience in an exceptional natural setting.
Read More
Maxim
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Property and nature was amazing.
Tony
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful property grounds. Main pool does not have a swim up bar and no service, had to get out to go get drinks. The resort credit is not a real credit should be advertised as coupons for the resort. You can only use a little bit of the credit at certain places. The property raises prices if you use the credit. We were offered a massage from one of the employees for $128 and when we mentioned what the cost would be with the credit was told she would have to raise the price to $150 and we could get $25 off.
Read More
Lily
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The amount of noise that came in every morning at 6:00 am was ridiculous . Construction trucks, bags of dirt, ply wood and drilling felt more like a construction site then a resort. We also got food poising and lost a day due to being sick . We informed staff and both our concern just to be told they are sorry and just smiled at us. Not a good experience.
Read More
Donald
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff were very friendly. Wild life is very nice. Overall very nice place.
Ivan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room, good food, convenient layout of the hotel and good facilities. Beach and pool were also great. Restaurants were not overly crowded although sometimes they weren't open every day.
Airida
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice hotel
Jesse
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice relaxing vacation - entertainment staff not as engaging interactive as in the past
Priiti
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Had a wonderful time at the Iberostar Tucan! I traveled with a vegetarian who had plenty to eat, as well as a 12 year old picky eater, who was happy with the choices at the buffet at all meals. I was a bit disappointed by the Italian restaurant sit down option, honestly much rather preferred the variety in the buffet. Everything was always clean which can be hard to do at a large property, but all restrooms were in tip-top shape always. The beach access was amazing, and the water was a beautiful turquoise blue. You do have to get there early to save seats unfortunately, but an added perk is being able to see the sunrise while you do it, which is stunning. Overall would definitely go back to this property.
Read More
Tyler
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice place
Diana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I enjoyed the jungle and all the food options at the resort.
CARLOS
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This is our third time in Iberostar Tucan, this time we spent 6 wonderful days at the resort. The food is clean and delicious. The staff is kind, knowledgeable and always helpful; they always wear their uniform but we were wondering whether they could use short sleeves as the weather is really really hot. Paco and their team at Star camp were all friendly and took good care of the kids. My daughter (11) quickly made friends there. The travel agency W2M was perfect for our vacation tour to ruins/turtles/cenote. **The only warning is that people should be careful with heat lamps at the buffet; wife had a small accident and burned hand with one of those lamps. However, the whole experience was wonderful and we can't wait to come back again.
Read More
Carrie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beach, food, pool ...fantastic. Room a bit dated.
Number of reviews per page
20
40