Ixchel Beach Hotel

Hotels
9.4
/10
Exceptional
1,002 reviews

What Guests Say About Their Stay

Don

10.0
/ 10
Staff is the best!!!! All teams are friendly helpful- and made our stay excellent- often staff went above and beyond - we will be back!

Karen

10.0
/ 10
Excellent spot right on north beach, very nice room, quiet, comfortable and clean. Excellent and friendly service from all staff

PAM

10.0
/ 10
Staff is always fabulous here. Room was great, view is awesome and the staff and food are consistently awesome. Hugo served us multiple times for food and cocktail and his service is always with a smile. We've stayed here numerous times and it always meets our expectations and then some!
In the Area
See Map
Playa Norte, Isla Mujeres, Estado de Quintana Roo, Mexico, 77400

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Ixchel Beach Hotel is located in area / city Isla Mujeres. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Ixchel Beach Hotel

Playa Norte, Isla Mujeres, Estado de Quintana Roo, Mexico, 77400
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Discover More About Ixchel Beach Hotel

Location


Ixchel Beach Hotel is located in area / city Isla Mujeres.

About Ixchel Beach Hotel

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Ixchel Beach Hotel exclusively for you.

Ixchel Beach Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Ixchel Beach Hotel is the right place to stay.

All facilities in Ixchel Beach Hotel

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Others

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Garden
  • Beach towel
  • Private beach nearby
  • Beach sun loungers
  • Pool sun loungers

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

Hotel Services

  • Tours
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

General

  • Parking
  • Terrace

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Ixchel Beach Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for local cuisine breakfast: approximately MXN 300 for adults and MXN 300 for children
  • Airport shuttle fee: MXN 3960 per person (roundtrip)
  • Airport shuttle fee per child: MXN 1980 (roundtrip), (from 2 to 18 years old)
  • Crib (infant bed) fee: MXN 300 per day
  • Rollaway bed fee: MXN 400 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 35.19 per person, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ixchel Beach Hotel
111
Number of floors in Ixchel Beach Hotel
6
Another facilities in Ixchel Beach Hotel
Beach umbrella, Outdoor pool, Garden, Beach towel, Private beach nearby

Frequently asked question in Ixchel Beach Hotel

What are available facilities at Ixchel Beach Hotel?
There are top facilites at Ixchel Beach Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Ixchel Beach Hotel?
The standard check-in time at Ixchel Beach Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Ixchel Beach Hotel provide breakfast?
Yes, Ixchel Beach Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ixchel Beach Hotel?
Ixchel Beach Hotel is a 3.5-star hotel.
How many floors does Ixchel Beach Hotel have?
Ixchel Beach Hotel has 6 floors.
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More Reviews from Other Guests in Ixchel Beach Hotel

9.4
Exceptional
From 1,002 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.6

Sort by
Most Relevant
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Traveler Reviews Ixchel Beach Hotel

Number of reviews per page
20
40
Top reviews
Michelle
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Breakfast and pool service staff were great
Terry
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good experience and excellent location to the best beach ever.
Tara
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wonderful room, hotel employees, beach, and island. We will rerun.
Don
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff is the best!!!! All teams are friendly helpful- and made our stay excellent- often staff went above and beyond - we will be back!
Jesse
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

5☆ All the way.. The Staff, The Food and the room was well maintained
Karen
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent spot right on north beach, very nice room, quiet, comfortable and clean. Excellent and friendly service from all staff
paulo
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We had to book a different hotel to stay there. Hotel is under construction with dirty rooms and no staff to help.
PAM
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff is always fabulous here. Room was great, view is awesome and the staff and food are consistently awesome. Hugo served us multiple times for food and cocktail and his service is always with a smile. We've stayed here numerous times and it always meets our expectations and then some!
Daniel
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Was fun
Thomas
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Best place on Isla. We will be back!
Jessica
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Enjoyed this hotel so much! Family friendly, clean, welcoming staff! Will definitely be back!
Ryan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was clean and well maintained. AC worked adequately (as far as México goes in our experience) Right on north beach, you’re paying for the location, not necessarily the room or amenities. Includes beach chairs and umbrellas on the beach. One day it seemed full and the towel guy pulled out 2 more chairs and dug a hole and plopped an umbrella down for us. We did not use the pools, one seemed to be in the sun all day and one was out of the pool. Drinks on the beach from Kalak were average for the island beaches both as far as flavor and cost. Not cheap. Snacks we got were not worth our time or money from the restaurant. Only made that mistake twice. Rest of the time we walked to Hidalgo and ate at a restaurant. Bonus is it’s close to the street food cards in the evenings, tacos, tortas, churros. Our favorites were Tacos Toros, great great tacos. Our favorites were the shrimp and pastor. The 3 guys hamburger cart is sneaky good. I ate there a couple nights and honestly best burger I’ve have in quite a while. All in all a great place to stay and we will definitely consider this place on our next trip to our favorite vacation spot
Read More
Bryan
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Awesome service, we had a blast with them. Very clean, the staff was friendly, noise at night was minimal. Loved our stay there!
HongMai
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

perfect location
Kelly Lee
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location and well kept and managed.
April
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was a basic room but that is what we reserved. Staff at front desk, restaurant and cleaning ladies were all so friendly and accommodating. The beach access was excellent and the close proximity to add the food and shopping on Hidalgo was great!! We will definitely be back and highly recommend!
Norman
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Yes
Morgan Michelle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Wonderful location, clean rooms and great service
shelley
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room was spacious and good. We didn’t do a nicer room so the window is small and you had to get up to see out. Great access to beach and loved the free beach chairs and umbrellas. Location was fantastic. Staff very nice. The restaurant was decent for food. Pool was good.
Nicole
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great staff! Great experience!
Number of reviews per page
20
40

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Others 4 Ixchel Beach Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 1,002 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ixchel Beach Hotel

Number of reviews per page
20
40
Top reviews
Michelle
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Breakfast and pool service staff were great
Terry
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good experience and excellent location to the best beach ever.
Tara
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wonderful room, hotel employees, beach, and island. We will rerun.
Don
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff is the best!!!! All teams are friendly helpful- and made our stay excellent- often staff went above and beyond - we will be back!
Jesse
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

5☆ All the way.. The Staff, The Food and the room was well maintained
Karen
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent spot right on north beach, very nice room, quiet, comfortable and clean. Excellent and friendly service from all staff
paulo
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We had to book a different hotel to stay there. Hotel is under construction with dirty rooms and no staff to help.
PAM
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff is always fabulous here. Room was great, view is awesome and the staff and food are consistently awesome. Hugo served us multiple times for food and cocktail and his service is always with a smile. We've stayed here numerous times and it always meets our expectations and then some!
Daniel
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Was fun
Thomas
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Best place on Isla. We will be back!
Jessica
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Enjoyed this hotel so much! Family friendly, clean, welcoming staff! Will definitely be back!
Ryan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was clean and well maintained. AC worked adequately (as far as México goes in our experience) Right on north beach, you’re paying for the location, not necessarily the room or amenities. Includes beach chairs and umbrellas on the beach. One day it seemed full and the towel guy pulled out 2 more chairs and dug a hole and plopped an umbrella down for us. We did not use the pools, one seemed to be in the sun all day and one was out of the pool. Drinks on the beach from Kalak were average for the island beaches both as far as flavor and cost. Not cheap. Snacks we got were not worth our time or money from the restaurant. Only made that mistake twice. Rest of the time we walked to Hidalgo and ate at a restaurant. Bonus is it’s close to the street food cards in the evenings, tacos, tortas, churros. Our favorites were Tacos Toros, great great tacos. Our favorites were the shrimp and pastor. The 3 guys hamburger cart is sneaky good. I ate there a couple nights and honestly best burger I’ve have in quite a while. All in all a great place to stay and we will definitely consider this place on our next trip to our favorite vacation spot
Read More
Bryan
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Awesome service, we had a blast with them. Very clean, the staff was friendly, noise at night was minimal. Loved our stay there!
HongMai
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

perfect location
Kelly Lee
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location and well kept and managed.
April
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was a basic room but that is what we reserved. Staff at front desk, restaurant and cleaning ladies were all so friendly and accommodating. The beach access was excellent and the close proximity to add the food and shopping on Hidalgo was great!! We will definitely be back and highly recommend!
Norman
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Yes
Morgan Michelle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Wonderful location, clean rooms and great service
shelley
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room was spacious and good. We didn’t do a nicer room so the window is small and you had to get up to see out. Great access to beach and loved the free beach chairs and umbrellas. Location was fantastic. Staff very nice. The restaurant was decent for food. Pool was good.
Nicole
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great staff! Great experience!
Number of reviews per page
20
40