Las Torres Gemelas Acapulco

Hotels
7.4
/10
Pleasant
1,007 reviews

What Guests Say About Their Stay

Jose

10.0
/ 10
This is a really nice place building is old but everything works Great....love the pool and the beach acces private beach only for guests Dining opcion on site and all around....nice view of the ocean....the only thing i dindt like it was the SMAL BATHROOM...other than that everything else was grea 9/10

Jose

10.0
/ 10
Excellent customer service, early check in available, great location and great hotel, thanks.

Francisco

10.0
/ 10
Was a beautiful view from the hotel just not too much to explore walking wise
In the Area
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Costera Miguel Aleman 93, Acapulco de Juárez, Estado de Guerrero, Mexico, 39360

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Las Torres Gemelas Acapulco is located in area / city Acapulco de Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Las Torres Gemelas Acapulco

Costera Miguel Aleman 93, Acapulco de Juárez, Estado de Guerrero, Mexico, 39360
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Discover More About Las Torres Gemelas Acapulco

Location


Las Torres Gemelas Acapulco is located in area / city Acapulco de Juárez.

About Las Torres Gemelas Acapulco

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Las Torres Gemelas Acapulco.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Las Torres Gemelas Acapulco exclusively for you.

With all facilities offered, Las Torres Gemelas Acapulco is the right place to stay.

All facilities in Las Torres Gemelas Acapulco

Others Las Torres Gemelas Acapulco
Others

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

General

  • Banquet
  • Reception hall
  • Terrace

Nearby Facilities

  • Souvenir shop
  • Grocery
  • Hair salon

Things to Do

  • Shops
  • Outdoor pool

Food and Drinks

  • Breakfast
  • Snack bar

Business Facilities

  • Meeting rooms
  • Computer station

Kids and Pets

  • Babysitting with surcharge

Family-friendly Facilities

  • Children pool

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Las Torres Gemelas Acapulco

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for full breakfast: approximately MXN 240 for adults and MXN 140 for children
  • Valet parking fee: MXN 150 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 16:30
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 16:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Las Torres Gemelas Acapulco
600
Number of floors in Las Torres Gemelas Acapulco
30
Another facilities in Las Torres Gemelas Acapulco
Laundry service, Tours, Luggage storage, Porter, 24-hour Receptionist

Frequently asked question in Las Torres Gemelas Acapulco

What are available facilities at Las Torres Gemelas Acapulco?
There are top facilites at Las Torres Gemelas Acapulco such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Las Torres Gemelas Acapulco?
The standard check-in time at Las Torres Gemelas Acapulco is starting from 15:00 - 16:30 while the latest check-out time is at Before 12:00
Does Las Torres Gemelas Acapulco provide breakfast?
Yes, Las Torres Gemelas Acapulco provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Las Torres Gemelas Acapulco?
Las Torres Gemelas Acapulco is a 3.0-star hotel.
How many floors does Las Torres Gemelas Acapulco have?
Las Torres Gemelas Acapulco has 30 floors.
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More Reviews from Other Guests in Las Torres Gemelas Acapulco

7.4
Pleasant
From 1,007 reviews
Cleanliness

7.4

Room Comfort

7.0

Service and Facilites

7.6

Sort by
Most Relevant
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Traveler Reviews Las Torres Gemelas Acapulco

Number of reviews per page
20
40
Top reviews
MIGUEL
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Poor customer service. The hotel really needs updating
Maria Cristina
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything was great
Liliana J
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The seevice is excellent. Thank you.
julizaa
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

el personal del lobby ..no se ponen de acuerdo con las reglas del hotel.cada quien ponen sus reglas..siempte hiba cada año.pero esta es la ultima bez que voy
Luis
icon-Leisure
Leisure
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The property had a great view of the ocean. Other than that, it was horrible. Room was dirty, bathroom was filthy. They gave you only 2 towels for the shower and the were really small where 1 person needed both to dry up. No hot water. Power went out every other day. Remote for tv and AC had to be returned personally to front desk or you'll get charged for them. No iron in room. When askef for one, was told I would also be charged for iron unless returned personally to front desk before checkout. Site said free breakfast was not true. No free breakfast, they sold you breakfast. I understood it wasn't a expensive hotel, but 3 stars should not be the rating. 2 at best. 1.5 more likely. Only use of money is a issue and you only plan on sleeping there. Would not recommend for any family and anyone not familiar with area. Room was not comforting and staff was not friendly. Staff Looked annoyed if you asked for anything like more towels or the iron that wasn't in room.
Read More
Liz A
icon-Family
Family
2.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Unfortunately we got room 1008N with no hot water maintenance was called 3 times they finally came didn’t do anything but just checked and said they will be back never heard back from anyone my kids got sick was not able to shower with hot water also they have a cover in the ceiling that looks as if someone is watching you the cover kept on opening with no wind at all in the room since my kids were sick we didn’t use the air conditioner didn’t open the balcony doors since hot air was only coming in, terrible room if you can refuse it do it don’t recommend at all scary situation feeling someone is watching and they don’t help you or assist you
Read More
Alex
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Ab
Erika
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

We enjoyed our stay at Las torres gemelas. The site is still in construction but it didn't bother our stay.
Sylvia
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

The beds were horrible. They send me to 3 different rooms all dirty. One of the rooms with cockroach
Rodrigo
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Todo se mira viejo las sábanas ya no son blancas las toallas muy percudida to muy mal una de las de servicio entraron al cuarto de mis suegros y no tocaron
David Jesús Barreiro
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Nice place and kind staff. The view from the room was gorgeous. The only downside is, it's still undergoing remodeling.
Cesar
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Relaxing and a good place
Edgar
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The only problem they don’t have wifi
Jacqueline
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Amabilidad y cortesia
Alejandro
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Todo bien excepto que les recomendaría mantenimiento en las habitaciones porque los muebles están muy descuidados.
Carlos Federico
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Great location
Giovanni
icon-Leisure
Leisure
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

the place needs a major uplift
Lucely
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Nice, clean
Jose
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

This is a really nice place building is old but everything works Great....love the pool and the beach acces private beach only for guests Dining opcion on site and all around....nice view of the ocean....the only thing i dindt like it was the SMAL BATHROOM...other than that everything else was grea 9/10
Jose
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Excellent customer service, early check in available, great location and great hotel, thanks.
Number of reviews per page
20
40

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Others 4 Las Torres Gemelas Acapulco

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 1,007 reviews
Cleanliness

7.4

Room Comfort

7.0

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Las Torres Gemelas Acapulco

Number of reviews per page
20
40
Top reviews
MIGUEL
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Poor customer service. The hotel really needs updating
Maria Cristina
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything was great
Liliana J
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The seevice is excellent. Thank you.
julizaa
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

el personal del lobby ..no se ponen de acuerdo con las reglas del hotel.cada quien ponen sus reglas..siempte hiba cada año.pero esta es la ultima bez que voy
Luis
icon-Leisure
Leisure
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The property had a great view of the ocean. Other than that, it was horrible. Room was dirty, bathroom was filthy. They gave you only 2 towels for the shower and the were really small where 1 person needed both to dry up. No hot water. Power went out every other day. Remote for tv and AC had to be returned personally to front desk or you'll get charged for them. No iron in room. When askef for one, was told I would also be charged for iron unless returned personally to front desk before checkout. Site said free breakfast was not true. No free breakfast, they sold you breakfast. I understood it wasn't a expensive hotel, but 3 stars should not be the rating. 2 at best. 1.5 more likely. Only use of money is a issue and you only plan on sleeping there. Would not recommend for any family and anyone not familiar with area. Room was not comforting and staff was not friendly. Staff Looked annoyed if you asked for anything like more towels or the iron that wasn't in room.
Read More
Liz A
icon-Family
Family
2.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Unfortunately we got room 1008N with no hot water maintenance was called 3 times they finally came didn’t do anything but just checked and said they will be back never heard back from anyone my kids got sick was not able to shower with hot water also they have a cover in the ceiling that looks as if someone is watching you the cover kept on opening with no wind at all in the room since my kids were sick we didn’t use the air conditioner didn’t open the balcony doors since hot air was only coming in, terrible room if you can refuse it do it don’t recommend at all scary situation feeling someone is watching and they don’t help you or assist you
Read More
Alex
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Ab
Erika
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

We enjoyed our stay at Las torres gemelas. The site is still in construction but it didn't bother our stay.
Sylvia
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

The beds were horrible. They send me to 3 different rooms all dirty. One of the rooms with cockroach
Rodrigo
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Todo se mira viejo las sábanas ya no son blancas las toallas muy percudida to muy mal una de las de servicio entraron al cuarto de mis suegros y no tocaron
David Jesús Barreiro
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Nice place and kind staff. The view from the room was gorgeous. The only downside is, it's still undergoing remodeling.
Cesar
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Relaxing and a good place
Edgar
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The only problem they don’t have wifi
Jacqueline
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Amabilidad y cortesia
Alejandro
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Todo bien excepto que les recomendaría mantenimiento en las habitaciones porque los muebles están muy descuidados.
Carlos Federico
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Great location
Giovanni
icon-Leisure
Leisure
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

the place needs a major uplift
Lucely
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Nice, clean
Jose
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

This is a really nice place building is old but everything works Great....love the pool and the beach acces private beach only for guests Dining opcion on site and all around....nice view of the ocean....the only thing i dindt like it was the SMAL BATHROOM...other than that everything else was grea 9/10
Jose
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Excellent customer service, early check in available, great location and great hotel, thanks.
Number of reviews per page
20
40