Las Torres Gemelas Acapulco

Hotels
7.8
/10
Pleasant
1,028 reviews

What Guests Say About Their Stay

Barbara

10.0
/ 10
The check-in process was straightforward, and the room was comfortable. The air conditioning system functioned throughout the stay. The views were breathtaking, and the staff was highly responsive.

Jose

10.0
/ 10
This is a really nice place building is old but everything works Great....love the pool and the beach acces private beach only for guests Dining opcion on site and all around....nice view of the ocean....the only thing i dindt like it was the SMAL BATHROOM...other than that everything else was grea 9/10

Jose

10.0
/ 10
Excellent customer service, early check in available, great location and great hotel, thanks.
In the Area
See Map
Costera Miguel Aleman 93, Acapulco de Juárez, Estado de Guerrero, Mexico, 39360

Main Facilities

Read More
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Las Torres Gemelas Acapulco is located in area / city Acapulco de Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Las Torres Gemelas Acapulco

Costera Miguel Aleman 93, Acapulco de Juárez, Estado de Guerrero, Mexico, 39360
Discover More Places
Exterior Las Torres Gemelas Acapulco
Exterior 2 Las Torres Gemelas Acapulco

Discover More About Las Torres Gemelas Acapulco

General


Near Condesa Beach

Location


With a stay at Las Torres Gemelas Acapulco in Acapulco (Costera Acapulco), you'll be within a 15-minute drive of Papagayo Beach and Icacos Beach. This beach hotel is 0.5 mi (0.9 km) from Acapulco Golf Club and 0.7 mi (1.1 km) from Diana Galleries Mall.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Icacos Beach - 0.6 km / 0.4 mi
Acapulco Golf Club - 0.7 km / 0.5 mi
Diana the Huntress - 0.9 km / 0.5 mi
Playa El Morro - 1 km / 0.6 mi
Condesa Beach - 1 km / 0.6 mi
Diana Galleries Mall - 1.4 km / 0.9 mi
Acapulco Convention Center - 1.4 km / 0.9 mi
Plaza Bahia - 1.4 km / 0.9 mi
Casa de la Cultura - 1.9 km / 1.2 mi
El Veladero National Park - 2.2 km / 1.3 mi
Naval History Museum - 2.2 km / 1.4 mi
Galerías Acapulco - 2.3 km / 1.4 mi
Parque Papagayo - 3 km / 1.9 mi
Papagayo Beach - 3.5 km / 2.2 mi
Reina Park - 4.5 km / 2.8 mi

The nearest major airport is General Juan N. Alvarez Intl. Airport (ACA) - 20.1 km / 12.5 mi

Facilities


Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.

Dining


Satisfy your appetite at VistaMar, one of the hotel's 2 restaurants. Full breakfasts are served on weekends from 7:00 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 600 individually decorated guestrooms, featuring kitchenettes. Rooms have private balconies. 32-inch plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones and minibars, and housekeeping is provided daily.

All facilities in Las Torres Gemelas Acapulco

Swimming Pool Las Torres Gemelas Acapulco
Swimming Pool
Fitness Center Las Torres Gemelas Acapulco
Fitness Center
Functional Hall Las Torres Gemelas Acapulco
Functional Hall
Common Space Las Torres Gemelas Acapulco
Common Space
Exterior Las Torres Gemelas Acapulco
Exterior

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Reception hall
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Nearby Facilities

  • Gift shop
  • Grocery
  • Hair salon

Things to Do

  • Shops
  • Outdoor pool

Food and Drinks

  • Breakfast
  • Snack bar

Business Facilities

  • Meeting rooms
  • Computer station

Kids and Pets

  • Babysitting

Family-friendly Facilities

  • Children pool

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Accessibilty

  • Accessible path of travel

Accommodation Policy & General Information in Las Torres Gemelas Acapulco

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 16:30
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
Read All

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 16:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Las Torres Gemelas Acapulco
600
Number of floors in Las Torres Gemelas Acapulco
30
Another facilities in Las Torres Gemelas Acapulco
Laundry service, Luggage storage, Porter, 24-hour Receptionist, Concierge

Frequently asked question in Las Torres Gemelas Acapulco

What are available facilities at Las Torres Gemelas Acapulco?
There are top facilites at Las Torres Gemelas Acapulco such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Las Torres Gemelas Acapulco?
The standard check-in time at Las Torres Gemelas Acapulco is starting from 15:00 - 16:30 while the latest check-out time is at Before 12:00
Does Las Torres Gemelas Acapulco provide breakfast?
Yes, Las Torres Gemelas Acapulco provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Las Torres Gemelas Acapulco
Las Torres Gemelas Acapulco has a 3.0-star rating.
How many floors does Las Torres Gemelas Acapulco have?
Las Torres Gemelas Acapulco has 30.
See All

More Reviews from Other Guests in Las Torres Gemelas Acapulco

7.8
Pleasant
From 1,028 reviews
Cleanliness

7.8

Room Comfort

7.4

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Las Torres Gemelas Acapulco

Number of reviews per page
20
40
Top reviews
Luis Enrique
icon-Leisure
Leisure
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

the room was in good condition, the staff is courteous and the place is clean, unfortunately very old and not well maintained place
Ana
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

For a person that loves Acapulco this was our first time staying at this hotel definitely could do better in the cleanliness of the rooms especially by removing mold from the restroom walls. Overall, it was a nice day at this hotel.
Zuleika
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very old !!!! The towels where dirty or old the sheets too it look very old
Barbara
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The check-in process was straightforward, and the room was comfortable. The air conditioning system functioned throughout the stay. The views were breathtaking, and the staff was highly responsive.
juan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very good service, only 2 TV channels work, facilities are average, elevators are very busy
William
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff was very nice, location was perfect .
Eduardo
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Good service great view from the room
MIGUEL
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Poor customer service. The hotel really needs updating
Maria Cristina
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Everything was great
Liliana J
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

The seevice is excellent. Thank you.
julizaa
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

el personal del lobby ..no se ponen de acuerdo con las reglas del hotel.cada quien ponen sus reglas..siempte hiba cada año.pero esta es la ultima bez que voy
Luis
icon-Leisure
Leisure
4.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The property had a great view of the ocean. Other than that, it was horrible. Room was dirty, bathroom was filthy. They gave you only 2 towels for the shower and the were really small where 1 person needed both to dry up. No hot water. Power went out every other day. Remote for tv and AC had to be returned personally to front desk or you'll get charged for them. No iron in room. When askef for one, was told I would also be charged for iron unless returned personally to front desk before checkout. Site said free breakfast was not true. No free breakfast, they sold you breakfast. I understood it wasn't a expensive hotel, but 3 stars should not be the rating. 2 at best. 1.5 more likely. Only use of money is a issue and you only plan on sleeping there. Would not recommend for any family and anyone not familiar with area. Room was not comforting and staff was not friendly. Staff Looked annoyed if you asked for anything like more towels or the iron that wasn't in room.
Read More
Liz A
icon-Family
Family
2.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Unfortunately we got room 1008N with no hot water maintenance was called 3 times they finally came didn’t do anything but just checked and said they will be back never heard back from anyone my kids got sick was not able to shower with hot water also they have a cover in the ceiling that looks as if someone is watching you the cover kept on opening with no wind at all in the room since my kids were sick we didn’t use the air conditioner didn’t open the balcony doors since hot air was only coming in, terrible room if you can refuse it do it don’t recommend at all scary situation feeling someone is watching and they don’t help you or assist you
Read More
Alex
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Ab
Erika
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

We enjoyed our stay at Las torres gemelas. The site is still in construction but it didn't bother our stay.
Sylvia
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

The beds were horrible. They send me to 3 different rooms all dirty. One of the rooms with cockroach
Rodrigo
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Todo se mira viejo las sábanas ya no son blancas las toallas muy percudida to muy mal una de las de servicio entraron al cuarto de mis suegros y no tocaron
David Jesús Barreiro
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Nice place and kind staff. The view from the room was gorgeous. The only downside is, it's still undergoing remodeling.
Cesar
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Relaxing and a good place
Edgar
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The only problem they don’t have wifi
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Las Torres Gemelas Acapulco

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 1,028 reviews
Cleanliness

7.8

Room Comfort

7.4

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Las Torres Gemelas Acapulco

Number of reviews per page
20
40
Top reviews
Luis Enrique
icon-Leisure
Leisure
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

the room was in good condition, the staff is courteous and the place is clean, unfortunately very old and not well maintained place
Ana
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

For a person that loves Acapulco this was our first time staying at this hotel definitely could do better in the cleanliness of the rooms especially by removing mold from the restroom walls. Overall, it was a nice day at this hotel.
Zuleika
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very old !!!! The towels where dirty or old the sheets too it look very old
Barbara
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The check-in process was straightforward, and the room was comfortable. The air conditioning system functioned throughout the stay. The views were breathtaking, and the staff was highly responsive.
juan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very good service, only 2 TV channels work, facilities are average, elevators are very busy
William
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff was very nice, location was perfect .
Eduardo
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Good service great view from the room
MIGUEL
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Poor customer service. The hotel really needs updating
Maria Cristina
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Everything was great
Liliana J
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

The seevice is excellent. Thank you.
julizaa
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

el personal del lobby ..no se ponen de acuerdo con las reglas del hotel.cada quien ponen sus reglas..siempte hiba cada año.pero esta es la ultima bez que voy
Luis
icon-Leisure
Leisure
4.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The property had a great view of the ocean. Other than that, it was horrible. Room was dirty, bathroom was filthy. They gave you only 2 towels for the shower and the were really small where 1 person needed both to dry up. No hot water. Power went out every other day. Remote for tv and AC had to be returned personally to front desk or you'll get charged for them. No iron in room. When askef for one, was told I would also be charged for iron unless returned personally to front desk before checkout. Site said free breakfast was not true. No free breakfast, they sold you breakfast. I understood it wasn't a expensive hotel, but 3 stars should not be the rating. 2 at best. 1.5 more likely. Only use of money is a issue and you only plan on sleeping there. Would not recommend for any family and anyone not familiar with area. Room was not comforting and staff was not friendly. Staff Looked annoyed if you asked for anything like more towels or the iron that wasn't in room.
Read More
Liz A
icon-Family
Family
2.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Unfortunately we got room 1008N with no hot water maintenance was called 3 times they finally came didn’t do anything but just checked and said they will be back never heard back from anyone my kids got sick was not able to shower with hot water also they have a cover in the ceiling that looks as if someone is watching you the cover kept on opening with no wind at all in the room since my kids were sick we didn’t use the air conditioner didn’t open the balcony doors since hot air was only coming in, terrible room if you can refuse it do it don’t recommend at all scary situation feeling someone is watching and they don’t help you or assist you
Read More
Alex
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Ab
Erika
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

We enjoyed our stay at Las torres gemelas. The site is still in construction but it didn't bother our stay.
Sylvia
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

The beds were horrible. They send me to 3 different rooms all dirty. One of the rooms with cockroach
Rodrigo
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Todo se mira viejo las sábanas ya no son blancas las toallas muy percudida to muy mal una de las de servicio entraron al cuarto de mis suegros y no tocaron
David Jesús Barreiro
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Nice place and kind staff. The view from the room was gorgeous. The only downside is, it's still undergoing remodeling.
Cesar
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Relaxing and a good place
Edgar
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The only problem they don’t have wifi
Number of reviews per page
20
40