Novotel Monterrey Valle

Hotels
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8.4
/10
Very Good
1,127 reviews

What Guests Say About Their Stay

Roxana

10.0
/ 10
This hotel was perfect, friendly staff, extremely vlean, and breakfast was excellent

Randal

10.0
/ 10
Renovations are on last stages. Not an issue for guests. Friendly helpful staff. True it is 10 mins walk to Starbucks and Fashion Drive Mall but the sidewalks are not in good shape and not really fully set up for comfortable walking for pedestrians. Overall very pleasant stay.

wissam

10.0
/ 10
It was a beautiful hotel, featuring breathtaking views and exceptional attention to guests. I highly recommend it for families and special occasions.
In the Area
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Ave Lazaro Cardenas 3000, Esq Dr Alt. Col. Valle Oriente, San Pedro Garza García, Estado de Nuevo León, Mexico, 66269

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Novotel Monterrey Valle is a hotel is located at San Pedro Garza García. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Novotel Monterrey Valle

Ave Lazaro Cardenas 3000, Esq Dr Alt. Col. Valle Oriente, San Pedro Garza García, Estado de Nuevo León, Mexico, 66269
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Lobby Novotel Monterrey Valle
Lobby 2 Novotel Monterrey Valle

Discover More About Novotel Monterrey Valle

General
Near Metropolitan Center

Location
With a stay at Novotel Monterrey Valle in San Pedro Garza García (Valle Oriente), you'll be within a 15-minute walk of Metropolitan Center and Fashion Drive. This family-friendly hotel is 1 mi (1.6 km) from Showcenter Complex and 3.3 mi (5.3 km) from Monterrey Institute of Technology.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Metropolitan Center - 0.8 km / 0.5 mi
Plaza Comercial Distrito Armida - 0.9 km / 0.5 mi
Fashion Drive - 0.9 km / 0.6 mi
Los Angeles Hospital - 1 km / 0.6 mi
Showcenter Complex - 1 km / 0.6 mi
Zambrano Hospital Hellion TecHealth - 1.2 km / 0.7 mi
Plaza Fiesta San Agustin - 1.3 km / 0.8 mi
KidZania Monterrey - 1.6 km / 1 mi
Galerias Valle Oriente - 1.8 km / 1.1 mi
Convex Exposition Center - 3.1 km / 1.9 mi
Bioparque Estrella - 3.7 km / 2.3 mi
Calzada del Valle - 3.9 km / 2.4 mi
Paseo San Pedro - 4 km / 2.5 mi
Museo del Obispado - 4.2 km / 2.6 mi
Basilica Parroquia La Purisima - 4.3 km / 2.7 mi

The preferred airport for Novotel Monterrey Valle is General Mariano Escobedo Intl. Airport (MTY) - 37.1 km / 23 mi

Facilities
Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Business Facilities
Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services. Planning an event in San Pedro Garza García? This hotel has 3875 square feet (360 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 238 air-conditioned rooms featuring heated floors and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

All facilities in Novotel Monterrey Valle

Bar, Cafe and Lounge Novotel Monterrey Valle
Bar, Cafe and Lounge
Swimming Pool Novotel Monterrey Valle
Swimming Pool
Entertainment Facility Novotel Monterrey Valle
Entertainment Facility
Fitness Center Novotel Monterrey Valle
Fitness Center
Functional Hall Novotel Monterrey Valle
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Garden
  • Outdoor facilities
  • TV lounge
  • Outdoor pool

General

  • Banquet
  • Ballroom
  • Reception hall
  • Parking
  • Terrace

Public Facilities

  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Vegetarian meal
  • Breakfast

Transportation

  • Limited parking
  • Secure parking

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Accessible bathroom
  • Disabled access friendly

Business Facilities

  • Meeting rooms
  • Conference rooms

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Novotel Monterrey Valle

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 13:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 13:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Novotel Monterrey Valle
238
Number of floors in Novotel Monterrey Valle
14
Another facilities in Novotel Monterrey Valle
Laundry service, Multilingual staff, Wedding service, Luggage storage, Express check-out

Frequently asked question in Novotel Monterrey Valle

What are available facilities at Novotel Monterrey Valle?
There are top facilites at Novotel Monterrey Valle such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Novotel Monterrey Valle?
The standard check-in time at Novotel Monterrey Valle is starting from 15:00 - 00:00 while the latest check-out time is at Before 13:00
Does Novotel Monterrey Valle provide breakfast?
Yes, Novotel Monterrey Valle provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Novotel Monterrey Valle?
Novotel Monterrey Valle is a 4.0-star hotel.
How many floors does Novotel Monterrey Valle have?
Novotel Monterrey Valle has 14 floors.
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More Reviews from Other Guests in Novotel Monterrey Valle

8.4
Very Good
From 1,127 reviews
Cleanliness

8.2

Room Comfort

7.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Novotel Monterrey Valle

Number of reviews per page
20
40
Top reviews
Arnoldo
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The lobby looks nice but thats about it. Our room was super old and the hallway on the 12th floor was ugly. Carpet on the 12th floor was peeling and very dark. I also asked for an extra pillow and they never brought it to me. First and last time staying at this hotel.
Carlos
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was amazing
Agustin
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Muy buen hotel para todo !
Oscar De la
icon-Family
Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I was left several days a note in the key entrance in the door knob indicating that i had to let the housekeeper in to clean the room, (i would put the “do not disturb” sign in the door knob) I had late shifts and woke up til past 12pm take a bath and leave and would not come back to the hotel til 8 or 9pm. Frustrating, i have never had that in no other hotel. No simple old style iron in the room, i had to request it to reception and took 1 day to get it. Their steam devices are slow and leave clothing horrible. Since day one i told the receptionist to fix the closet because it did not close and they never came to fix it. Overall partially ok.
Read More
Michel
icon-Business
Business
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I've stayed at this hotel multiple times over the years and have genuinely appreciated watching it improve. Most of the property has been beautifully renovated, and it shows. Unfortunately, this stay was a frustrating exception. I was placed on the top floor, which has not yet been renovated. The room felt very dated, but the bigger issue was visible water damage and a noticeable mold smell. My allergies flared badly throughout my stay and I struggled to sleep. I requested a room change multiple times and was told nothing was available. On my last night they finally moved me to a renovated room, and the difference was immediate. My allergies cleared up and I slept well for the first time during the trip. I want to give this hotel the benefit of the doubt because the overall trajectory is positive. But placing guests in rooms with mold and then leaving them there for multiple nights despite complaints is a health issue that needs to be addressed. I hope management takes the top floor seriously before other guests go through the same experience.
Read More
Veronika
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Would love to start by saying that the staff was very accommodating and friendly, and fhat the remodel they did to the ground floor lobby turned out great, it really looks amazing. Having said that, not one dollar went into the bedrooms, and it shows. Unfortunately, the bedroom had a nasty rat-excrement-like smell when we turned on the AC (which was off as soon as we entered the room at 8pm check-in). That was an awful start of our stay. The black out curtains were really dusty, the underside of the bed was full of dust and hair, the floor felt sticky, overall cleanliness couldve been improved. The bathroom was ok, although the SC vent was very dusty. Overall, I wish I had made a different choice of stay. Unfortunately, I would not recommend it.
Read More
Leslie
icon-Family
Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The showers were really nice, beds are really comfortable, but the room smelled so bad. It smelled like if they mopped with a dirty mop, sort of like a humid smell. To check in it took like 30mins, so staff wasn’t really organized.
Roxana
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This hotel was perfect, friendly staff, extremely vlean, and breakfast was excellent
Randal
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Renovations are on last stages. Not an issue for guests. Friendly helpful staff. True it is 10 mins walk to Starbucks and Fashion Drive Mall but the sidewalks are not in good shape and not really fully set up for comfortable walking for pedestrians. Overall very pleasant stay.
wissam
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It was a beautiful hotel, featuring breathtaking views and exceptional attention to guests. I highly recommend it for families and special occasions.
Juan Diego
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Construction inside building in mornings so be prepared for multiple drills and hammers blasting through your walls. No need for an alarm clock
Adriana D
icon-Family
Family
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

El hotel necesita un upgrade esta muy antiguos los baño y cuartos pero el servicio es bueno
Raul
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Make some improvements in the rooms and bathrooms, they look old
ziad
icon-with Children
with Children
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

yes
Oscar R
icon-Business
Business
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Good business hotel. Good location. Good breakfast options. Internet not so great.
Santiago
icon-Business
Business
6.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

El hotel en lineas generales esta Ok, no es la gran cosa pero tampoco esta mal
Edgar
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Me encantó la zona, no me gustó que la tarjeta se des configurara cada vez que regresaba al hotel
ESMERALDA
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Excelente y sobre todo el desayuno nos encanto
Robert Joseph
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Ya did good kids
Jacob
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Good
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Novotel Monterrey Valle

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 1,127 reviews
Cleanliness

8.2

Room Comfort

7.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Novotel Monterrey Valle

Number of reviews per page
20
40
Top reviews
Arnoldo
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The lobby looks nice but thats about it. Our room was super old and the hallway on the 12th floor was ugly. Carpet on the 12th floor was peeling and very dark. I also asked for an extra pillow and they never brought it to me. First and last time staying at this hotel.
Carlos
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was amazing
Agustin
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Muy buen hotel para todo !
Oscar De la
icon-Family
Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I was left several days a note in the key entrance in the door knob indicating that i had to let the housekeeper in to clean the room, (i would put the “do not disturb” sign in the door knob) I had late shifts and woke up til past 12pm take a bath and leave and would not come back to the hotel til 8 or 9pm. Frustrating, i have never had that in no other hotel. No simple old style iron in the room, i had to request it to reception and took 1 day to get it. Their steam devices are slow and leave clothing horrible. Since day one i told the receptionist to fix the closet because it did not close and they never came to fix it. Overall partially ok.
Read More
Michel
icon-Business
Business
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I've stayed at this hotel multiple times over the years and have genuinely appreciated watching it improve. Most of the property has been beautifully renovated, and it shows. Unfortunately, this stay was a frustrating exception. I was placed on the top floor, which has not yet been renovated. The room felt very dated, but the bigger issue was visible water damage and a noticeable mold smell. My allergies flared badly throughout my stay and I struggled to sleep. I requested a room change multiple times and was told nothing was available. On my last night they finally moved me to a renovated room, and the difference was immediate. My allergies cleared up and I slept well for the first time during the trip. I want to give this hotel the benefit of the doubt because the overall trajectory is positive. But placing guests in rooms with mold and then leaving them there for multiple nights despite complaints is a health issue that needs to be addressed. I hope management takes the top floor seriously before other guests go through the same experience.
Read More
Veronika
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Would love to start by saying that the staff was very accommodating and friendly, and fhat the remodel they did to the ground floor lobby turned out great, it really looks amazing. Having said that, not one dollar went into the bedrooms, and it shows. Unfortunately, the bedroom had a nasty rat-excrement-like smell when we turned on the AC (which was off as soon as we entered the room at 8pm check-in). That was an awful start of our stay. The black out curtains were really dusty, the underside of the bed was full of dust and hair, the floor felt sticky, overall cleanliness couldve been improved. The bathroom was ok, although the SC vent was very dusty. Overall, I wish I had made a different choice of stay. Unfortunately, I would not recommend it.
Read More
Leslie
icon-Family
Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The showers were really nice, beds are really comfortable, but the room smelled so bad. It smelled like if they mopped with a dirty mop, sort of like a humid smell. To check in it took like 30mins, so staff wasn’t really organized.
Roxana
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This hotel was perfect, friendly staff, extremely vlean, and breakfast was excellent
Randal
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Renovations are on last stages. Not an issue for guests. Friendly helpful staff. True it is 10 mins walk to Starbucks and Fashion Drive Mall but the sidewalks are not in good shape and not really fully set up for comfortable walking for pedestrians. Overall very pleasant stay.
wissam
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It was a beautiful hotel, featuring breathtaking views and exceptional attention to guests. I highly recommend it for families and special occasions.
Juan Diego
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Construction inside building in mornings so be prepared for multiple drills and hammers blasting through your walls. No need for an alarm clock
Adriana D
icon-Family
Family
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

El hotel necesita un upgrade esta muy antiguos los baño y cuartos pero el servicio es bueno
Raul
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Make some improvements in the rooms and bathrooms, they look old
ziad
icon-with Children
with Children
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

yes
Oscar R
icon-Business
Business
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Good business hotel. Good location. Good breakfast options. Internet not so great.
Santiago
icon-Business
Business
6.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

El hotel en lineas generales esta Ok, no es la gran cosa pero tampoco esta mal
Edgar
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Me encantó la zona, no me gustó que la tarjeta se des configurara cada vez que regresaba al hotel
ESMERALDA
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Excelente y sobre todo el desayuno nos encanto
Robert Joseph
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Ya did good kids
Jacob
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Good
Number of reviews per page
20
40