Ocean Breeze Nuevo Vallarta

Updated - had money go missing from my room, poorly handled by staff and refused to call police. Karen was absolutely useless to deal with today despite being helpful before. First day and a half was fine until the cleaning person came to clean the room and sprayed the tile floor with what I thought was cleaning solution but was told later it was perfume. I was told the floors were still wet because the AC was on. And the humidity was the issue. Well I turned the AC off 10 hours prior and the floors were not wet until they sprayed the floors. One lady at the counter told me it was my fault for having the AC on, then when I told her it was off. She told me that was also the issue. The manager quickly corrected the issue and moved me to a different room. The room was a slipping risk for 7 hours. I was also told I should have opened the window, but not for too long. Perhaps if you didn't spray liquid all over the entire tiled room to begin with, there wouldn't have been a hazard. Yet I was somehow to blame for the entire rooms floors still being wet. I slipped and almost fell several times, and even with sandals on moving into the next room I slipped twice. I'd like to know the science behind how it is both the AC being on and also the fault of it being off. Hotel is great, and the staff has been amazing up until this interaction. Basically one person getting involved with the conversation Iwas having with the first person at the counter made the situation worse. Karen had it ha

Love staying here because of everything else that’s around it

Hotel is located next to a wide and sandy beach. Walking distance to the Nuevo Marina, and there were nice restaurant next to the marina. There were sun beds and umbrellas around the pool, and sun beds under palapas on the beach. Room was spotlessly clean, comfortable, and well-equipped. Restaurant offered nice meals. Staff members were pleasant and efficient.

All around great place quite and peaceful perfect size for a resort not to big and not crowded at all food was great and people working there are great will be back for sure

Friendly and professional staff, starting with bell boys, front desk. The ocean is perfect to swim and soft sand, no rocks. The food is very good. Ocean Breeze has a good laundry room for guests.

Exclente servicio, muy limpias todas las instalaciones y los cuartos. La atencion del staff muy buena. Hotel muy bonito.

Rude parking attendant

Horrible experience

Staff was very attentive.

Great room with ocean view, always clean in room and facilities.

Love staying here , It is our go to place to stay every time,

Quiet, safe and excellent staff and service. I have had a great stay several times since November. Elizabeth, Sandra and Joshua, Carolina and Karen have gone above and beyond to make my stay comfortable and the valet Antonio, Inocente, Raul are wonderful to help me and make my travel much easier. The entire staff at Ocean Breeze is stellar and kind and helpful. Ocean Breeze is like family and I feel welcomed there. The staff goes the extra mile for their guests. I am thankful for such wonderful people in my life that made my medical recovery much easier and the housekeeping staff and dining staff is better than anywhere in Nuevo. Truly a lovely place to stay. I will be back very soon.

The check in staff were fantastic! Everyone is always so lovely here.

Good location

Beautiful property! Excellent service!

The staff were professional and kind

Very friendly and polite staff all around. Room was always cleaned. Pool area nice. Great pizza but only on Wednesdays :(

Excellent staff and service. They treat you like family

Love the location. Staff is excellent. The rooms are tired and in need of simple updates.

The good was not always good, pizza a little raw.