Olga Querida Hostal - Hostel

Staff was very helpful.

The manager is awesome! He remembered me from a previous visit and gave me a deal on a ground floor room because he had nothing available on the second floor and the third floor is a lot of stairs for me. Super considerate!

So firstly the good, we traveled on an overnight bus from Mexico city, we arrived at about 11am, they allowed us to check in early, lovely. There is an ample kitchen with plenty storage in the fridges and utensils. The coffee and bread in the morning are appreciated to make a full meal easier. The bed was comfortable. The bad. Housekeeping is non existent, we stayed 5 nights without the bathroom bin being changed. (We changed it ourselves) Our ceiling fan had about an inch of dust on it. The bathroom ceiling was covered in mould, the corners of the room felt like they hadn't been cleaned properly in months. The dish towel in the kitchen was always soaking wet and was the same each day. The curtain in the room is very thin so the light comes through easily. The advertised 24/7 reception is not a thing. Unfortunately on our last night someone must have fallen foul of this as at 1-2am (yes the whole hour) we were woken up to the telephone ringing and knocking on the front door, we do not speak Spanish nor did we want to open the door and invite people inside without knowing who they were. The neighbourhood, although very close to the centre is not the nicest. We encountered no problems however we were very safe and made sure to be back at a reasonable hour. If the hostel had been clean, had offered even a courtesy bin change daily and had actually offered the services advertised then this review would be extremely different.

The property owner was excellent

I had a lovely experience at the hostal. Alejandro, the owner, and Jesús, the employee I saw the most often, were super friendly and responsive to requests. The cleaning lady came once a week, other staff and guests kept things tidy in between, and the atmosphere was fun. Things to know before you stay: - If you need towels or toilet paper for your room, make sure to ask for them at the front desk. - There is no air conditioning (just fans) in the rooms because the climate is temperate. - Some guests there have chosen to stay for a long period of time, and they may have habits and routines set in place, so it has roommate vibes at times.

I had a lovely stay at this Hostel. Jesus and Enrique were very kind and helpful, even though I didn't speak much Spanish. I booked a room with a double bed and was nice to have my entire room to myself. I felt very safe in the hostel and the neighborhood, and it was only a 10-minute walk from downtown! I would stay here again!

I liked my brief stay at this place. Verh friendly staff and folks.

Room is clean, and living condition is normal. However, during my stay, two toilets were broken.

My only complaint about this excellent hostel is that there are not enough electrical outlets in the dorm rooms. The breakfast offering was great and even included eggs for clients to cook for themselves. The mints at the front desk were exc lent, and Alejandro is a wonderfully friendly host!

Lucy was very helpful and an awesome host. The area seemed generally safe to me, but make sure to use standard precautions and be aware of your surroundings anywhere in the city.

I stayed in the hotel for 2 nights. Location is good, a few blocks to the main avenue. The room is comfortable. There is a big living room and a huge kitchen to prepare meals. But most importantly, the hospitality of the owner, Ms. Lucy, was the best. She took care of arranging a tour and even at taxi at 6am for me. And the environment was very warm and welcoming.

Staff is very kind.

Olga is a very affordable hostel, Lucy, the manager is amazing! she's caring and very helpful, also the place is spacious, quiet, clean and safe, I really enjoyed my stay here!

Absolutely wonderful. The best customer service and hostess I’ve ever met. Very clean and great location. I think this is the best hostel I’ve ever stayed at. I strongly recommend.

very unsafe area

I didn't give the hotel all stars for 2 reasons. First, I always had a hard time flushing the toilet because it would always get stuck. Lastly, we had just come from Puerto Vallarta and we got bit by small jelly fish like creatures, when we slept the first night we couldn't sleep because our skin was itchy we thought it was due to our tiny tiny bites. The next two nights it was the same thing, but now we thought it was due to mosquitos because we left the door open since it was hot (beginning of July) the next few night we kept having the same issue with hives on our skin, so I told the hotel keeper that the bed probably had bed bugs, but she insisted that our bites did not looked that they were due to bed bugs, she changed the sheets and cover and said that she inspected the bed and found nothing... I also checked .. but to be honest I wasn;t sure what I was looking for. So we stayed for a week and never really found out what it was. I stay at 5 different places and this was the only one where we didn't slept comfortably. Hotel keeper said that the previous couple wrote a review and didn't mentioned anything about bed bugs. Other than that service was great, they do laundry for 50 pesos, she can order uber for you we tried to our our app but it was easier for to do, she cleaned room when we asked, the area is safe, it its about 15 min walking to the Cathedral. Beware of taxis, they will overcharge you like you have no idea, walk, ask her to order an uber for you, use subway

Lucy was incredibly helpful, ordering me food during a downpour, and calling me taxis. Thanks Lucy!

After reading the other guests reviews, I can only add that they are accurate and that Lucy made a difference in my stay. The private room with balcony overlooking the courtyard was super pleasant and quiet. I enjoyed my stay a lot and even extended for several days. Definitely booking again when the same room will be available upon my return to Guadalajara. Thank you Lucy

Lucy was a great host, she gave us the best customer service.

Place was great. This is not a party hostel. Very quiet. Room I booked was good. The water was hot and I had good night sleep.