Panacea Condo Tulum

Service Apartment
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9.2
/10
Exceptional
158 reviews

What Guests Say About Their Stay

Oswald

10.0
/ 10
We had an absolutely incredible stay at Panacea in La Veleta and are already planning our next trip—this time for a much longer stay! The location couldn’t have been better. It’s just a few minutes’ walk to Calle 7 Sur, where you’ll find cafés, restaurants, and bars, making it easy to explore the neighborhood on foot while still enjoying a peaceful setting. The check-in process was seamless, and every single person we interacted with was genuinely warm, welcoming, and helpful. We rented bikes directly from the host for just 100 pesos each and spent the day riding to Aldea Zamá. It’s about a 15–20 minute ride. The roads are a bit rough in places since some are unpaved, but we expected that and still had a great time exploring. We stayed in the penthouse apartment, which included our own private rooftop pool. It was such a luxury to have our own space to relax, and we also had a beautiful view overlooking the main pool below. Although we never used the main pool, it looked gorgeous. The property also has a well-equipped gym on the first floor across from the pool with everything you need for a workout. One of our favorite parts of staying here was how peaceful it was. Every morning we woke up to the sound of birds singing, and we were always greeted by the sweetest resident cat. We went into Centro a couple of days and down to the beach to explore but you really don’t even have to leave the neighborhood. Can’t wait to book our next stay!

tetyana

10.0
/ 10
I had such a wonderful stay at Panacea and would absolutely recommend it to anyone visiting Tulum! From the very beginning, the communication was outstanding. The team was incredibly responsive, friendly, and helpful, making everything feel easy and seamless from check-in to check-out. They were always quick to answer questions, offer recommendations, and help with anything I needed, which made the entire experience completely stress-free. The property itself is beautiful, peaceful, and very well maintained. It felt like the perfect place to relax while still being close to everything. The apartment was clean, comfortable, and had everything I needed for my stay. What really stood out was how effortless the whole experience felt. Great communication and genuine hospitality can make all the difference, and the Panacea team absolutely delivered. Thank you for such a fantastic stay - I would happily come back and stay here again!

Kevin Jared

10.0
/ 10
The property was absolutely beautiful. Felt like a mini resort. Would definitely return in the future.
In the Area
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Calle 6 Sur, Between Calle 11 Sur and Calle 13 Sur, Tulum, Estado de Quintana Roo, Mexico, 77780

Main Facilities

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Swimming Pool
Parking
WiFi
Panacea Condo Tulum is located in area / city Tulum.
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What's around Panacea Condo Tulum

Calle 6 Sur, Between Calle 11 Sur and Calle 13 Sur, Tulum, Estado de Quintana Roo, Mexico, 77780
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General
In Tulum (La Veleta)

Location
Located in Tulum (La Veleta), Panacea Condo Tulum is within a 10-minute drive of Tulum National Park and Gran Cenote. This aparthotel is 4 mi (6.5 km) from Tulum Mayan Ruins and 4.6 mi (7.4 km) from Playa Paraiso.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Holistika Art Walk - 0.8 km / 0.5 mi
Hospital de Tulum - 2 km / 1.2 mi
Dos Aguas Park - 2.1 km / 1.3 mi
Cenote Cristal - 3.3 km / 2 mi
Hunab Lifestyle Center - 3.4 km / 2.1 mi
Jaguar Park - 3.6 km / 2.2 mi
Cenote Escondido - 3.8 km / 2.4 mi
Cenote Calavera - 4.8 km / 3 mi
SFER IK - 4.8 km / 3 mi
Acceso al Parque Jaguar - 5 km / 3.1 mi
Tulum National Park - 5.1 km / 3.2 mi
Jaguar Viewpoint Tulum - 5.1 km / 3.2 mi
Tulum Beach - 5.8 km / 3.6 mi
Tulum Tower - 6.1 km / 3.8 mi
Playa Ruinas - 6.3 km / 3.9 mi

The nearest airports are:
Tulum Intl. Airport (TQO) - 40.5 km / 25.2 mi
Cancun Intl. Airport (CUN) - 120.9 km / 75.1 mi

The preferred airport for Panacea Condo Tulum is Cancun Intl. Airport (CUN).

Facilities
Dip into one of the 2 outdoor pools or enjoy other recreational amenities including a fitness center and bicycles to rent. This aparthotel also features complimentary wireless internet access, concierge services, and a hair salon.

Business Facilities
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Rooms
Make yourself at home in one of the 23 air-conditioned rooms featuring Smart televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

All facilities in Panacea Condo Tulum

Swimming Pool Panacea Condo Tulum
Swimming Pool
Entertainment Facility Panacea Condo Tulum
Entertainment Facility
Fitness Center Panacea Condo Tulum
Fitness Center
Common Space Panacea Condo Tulum
Common Space
Lobby Panacea Condo Tulum
Lobby

Family-friendly Facilities

  • Children pool

Things to Do

  • Outdoor pool
  • Garden
  • Spa
  • Pool sun loungers

Transportation

  • Bicycle rental

Connectivity

  • Free WiFi

General

  • Smoking area
  • Parking
  • Terrace

Accessibilty

  • Disabled access friendly
  • Accessible parking

Public Facilities

  • Safety deposit box

Hotel Services

  • Luggage storage
  • Multilingual staff
  • Concierge

Nearby Facilities

  • Hair salon

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Panacea Condo Tulum

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 21:00 - to 11:00
Available rooms at Panacea Condo Tulum
23
Another facilities in Panacea Condo Tulum
Children pool, Outdoor pool, Garden, Spa, Pool sun loungers

Frequently asked question in Panacea Condo Tulum

What are available facilities at Panacea Condo Tulum?
There are top facilites at Panacea Condo Tulum such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Panacea Condo Tulum?
The standard check-in time at Panacea Condo Tulum is starting from 15:00 - 21:00 while the latest check-out time is at Before 11:00
What is the star rating of Panacea Condo Tulum?
Panacea Condo Tulum is a 3.5-star hotel.
How many rooms are available at Panacea Condo Tulum?
Panacea Condo Tulum has 23 rooms in total.
What do past guests say about Panacea Condo Tulum?
Panacea Condo Tulum is well-known for its Room Comfort, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Panacea Condo Tulum

9.2
Exceptional
From 158 reviews
Cleanliness

9.4

Room Comfort

9.6

Service and Facilites

9.6

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Traveler Reviews Panacea Condo Tulum

Number of reviews per page
20
40
Top reviews
Brenda
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Condo was very clean overall, staff was very friendly and helpful.
louise
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean, nice living space inside and outside in the pool and garden areas
Oswald
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We had an absolutely incredible stay at Panacea in La Veleta and are already planning our next trip—this time for a much longer stay! The location couldn’t have been better. It’s just a few minutes’ walk to Calle 7 Sur, where you’ll find cafés, restaurants, and bars, making it easy to explore the neighborhood on foot while still enjoying a peaceful setting. The check-in process was seamless, and every single person we interacted with was genuinely warm, welcoming, and helpful. We rented bikes directly from the host for just 100 pesos each and spent the day riding to Aldea Zamá. It’s about a 15–20 minute ride. The roads are a bit rough in places since some are unpaved, but we expected that and still had a great time exploring. We stayed in the penthouse apartment, which included our own private rooftop pool. It was such a luxury to have our own space to relax, and we also had a beautiful view overlooking the main pool below. Although we never used the main pool, it looked gorgeous. The property also has a well-equipped gym on the first floor across from the pool with everything you need for a workout. One of our favorite parts of staying here was how peaceful it was. Every morning we woke up to the sound of birds singing, and we were always greeted by the sweetest resident cat. We went into Centro a couple of days and down to the beach to explore but you really don’t even have to leave the neighborhood. Can’t wait to book our next stay!
Read More
Luca Alessandro
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Panacea is a great place to stay in Tulum!
tetyana
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I had such a wonderful stay at Panacea and would absolutely recommend it to anyone visiting Tulum! From the very beginning, the communication was outstanding. The team was incredibly responsive, friendly, and helpful, making everything feel easy and seamless from check-in to check-out. They were always quick to answer questions, offer recommendations, and help with anything I needed, which made the entire experience completely stress-free. The property itself is beautiful, peaceful, and very well maintained. It felt like the perfect place to relax while still being close to everything. The apartment was clean, comfortable, and had everything I needed for my stay. What really stood out was how effortless the whole experience felt. Great communication and genuine hospitality can make all the difference, and the Panacea team absolutely delivered. Thank you for such a fantastic stay - I would happily come back and stay here again!
Read More
Kevin Jared
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The property was absolutely beautiful. Felt like a mini resort. Would definitely return in the future.
William
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Superb value for money. Apartment was clean and in good working order. Plenty of parking. Solid wifi connection. Staff were communicative and helpful. Location is also great; allows you to stroll into La Veleta for drinks and meals. Thoroughly recommended!
Kimberly
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The staff was great with helping with recommendations. They responded quickly and were very professional and kind. It was a beautiful location and the neighborhood felt very safe.
sean
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great space for a 2 week stay. Was clean, spacious and pool was perfect place to relax. Kitchen was fully equipped and a/c was working great. Would definitely recommend.
Annie
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Grand condo, bien équipé. Piscines appréciées et aménagement extérieur. Belle propriété.
Eric
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Nice pool/garden area as shown on the pictures. Full equipped kitchen. Easy self-check in process and hosts were easily reachable via WhatsApp. Good location as it is very close to Calle 7. Would stay again at Panacea.
Luca Alessandro
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Amazing
Lisa
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

There was no staff. It was a self checking in and nobody was there when I arrived. Ask when you get in I had to find somewhere else to stay. I was left stranded outside.
John
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The pool and lounging area was amazing, staff was attentive to any needs we had and the bed is super comfortable. We enjoyed our stay!
doug
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great stay nice restaurants nearby very clean easy walk to boutiques and restaurants, felt very safe
Milo
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Beautiful property with lovely staff and a sweet cat. Really quiet, pool was stunning.
Michelle
icon-with Partner
with Partner
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

There were two ACs (living room and bed room) which made everything super comfortable. We also had two patios which was great. There was nothing for basics (oil, salt, pepper, sugar etc). So cooking was somewhat limited but there were 3 plates, bowls, forks, a pot and a pan which worked well enough. The complex is really well kept and clean. Two pools with lots of seating; although it only gets afternoon sun from about 11-4/5. I’m not sure about cleaners, we had someone try to get the key for our room out of the lock box several times (which we had with us) but no one ever knocked or left a note. I have no idea if there is cleaning during your stay, we didn’t experience any. There are two body towels and two pool towels. No extra blankets, hand towels or face towels. We were in the top floor and it’s a little loud with the quads and bikes driving by but not unreasonable.
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Sadie
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

We had a great stay, the room was very clean, and kitchen utensils, pans, microwave and coffee maker were provided. Staff were very friendly and helpful with recommendations. Bikes were available for 100 peso, cheaper than any other rental spot in the area. Located within walking distance to restaurants and grocery store, but far enough from the busy area that it was quiet and peaceful at night.
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David
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Super nice accomplishment, very spacious and the private pool was very nice. Staff was very helpful
stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Clean room and quiet setting. Walking distance to restaurants, taco stands, and markets. Loved having the kitchen, but the knifes were very dull and no kettle (minor things). I would absolutely recommend this hotel to family and friends. A place to hang towels would be nice as replacements were not easily available.
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.