Panacea Condo Tulum

The staff was great with helping with recommendations. They responded quickly and were very professional and kind. It was a beautiful location and the neighborhood felt very safe.

Great space for a 2 week stay. Was clean, spacious and pool was perfect place to relax. Kitchen was fully equipped and a/c was working great. Would definitely recommend.

Grand condo, bien équipé. Piscines appréciées et aménagement extérieur. Belle propriété.

Nice pool/garden area as shown on the pictures. Full equipped kitchen. Easy self-check in process and hosts were easily reachable via WhatsApp. Good location as it is very close to Calle 7. Would stay again at Panacea.

Amazing

There was no staff. It was a self checking in and nobody was there when I arrived. Ask when you get in I had to find somewhere else to stay. I was left stranded outside.

The pool and lounging area was amazing, staff was attentive to any needs we had and the bed is super comfortable. We enjoyed our stay!

Great stay nice restaurants nearby very clean easy walk to boutiques and restaurants, felt very safe

Beautiful property with lovely staff and a sweet cat. Really quiet, pool was stunning.

There were two ACs (living room and bed room) which made everything super comfortable. We also had two patios which was great. There was nothing for basics (oil, salt, pepper, sugar etc). So cooking was somewhat limited but there were 3 plates, bowls, forks, a pot and a pan which worked well enough. The complex is really well kept and clean. Two pools with lots of seating; although it only gets afternoon sun from about 11-4/5. I’m not sure about cleaners, we had someone try to get the key for our room out of the lock box several times (which we had with us) but no one ever knocked or left a note. I have no idea if there is cleaning during your stay, we didn’t experience any. There are two body towels and two pool towels. No extra blankets, hand towels or face towels. We were in the top floor and it’s a little loud with the quads and bikes driving by but not unreasonable.

We had a great stay, the room was very clean, and kitchen utensils, pans, microwave and coffee maker were provided. Staff were very friendly and helpful with recommendations. Bikes were available for 100 peso, cheaper than any other rental spot in the area. Located within walking distance to restaurants and grocery store, but far enough from the busy area that it was quiet and peaceful at night.

Super nice accomplishment, very spacious and the private pool was very nice. Staff was very helpful

Clean room and quiet setting. Walking distance to restaurants, taco stands, and markets. Loved having the kitchen, but the knifes were very dull and no kettle (minor things). I would absolutely recommend this hotel to family and friends. A place to hang towels would be nice as replacements were not easily available.

The pro is that the condo is well-furnished, the bed is big and soft, and you have everything you need for a comfy stay. Negatives: This is condo living and not a hotel so manage your expectations around staff being present and engaged. With that said, I found the staff unwelcoming (when they were there at all). Particularly the male staff (one of them looked at me with DISDAIN, ignored me when I greeted them). Literally none of them ever greeted or spoke to me. It felt weird and unwelcoming. I ultimately left early.

Everything was great I wish I can go back 😊

Too many hidden charges

Great Stay and would highly recommend

Beautiful apartment

The condo was spotlessly clean and the beds and pillows were extremely comfortable! The hot water in the shower didn't last long, but it was fine. They offer bicycle rentals for 100 pesos per day and it's less than 30 minutes ride to the beaches, 10 to the grocery store, and 15 ish to downtown. There is a pool, a gym, and parking available. We felt very safe there and it is within easy walking distance to some cheap taco stands and nicer restaurants, though the kitchen was very handy and we cooked daily. The staff is friendly and warm. We loved our stay and would stay again.

Clean in a good neighborhood