Portonovo Hotel & Suites

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8.2
/10
Very Good
1,002 reviews

What Guests Say About Their Stay

Morena

10.0
/ 10
I really enjoy staying on this hotel the service is very good and the people is very polite, and everything is very clean, and definably I will stay there again.

Martha

10.0
/ 10
I like this hotel, it has everything you need to relax, rest and it is clean

Martha Angelica

10.0
/ 10
The room was super clean, and the people are polite. It is not a luxury hotel but it has everything you need for a good stay in a location that is very central in the city.
In the Area
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Viaducto Miguel Aleman 645, Benito Juárez, Mexico City, Mexico, 03000

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Portonovo Hotel & Suites is located in area / city Benito Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Portonovo Hotel & Suites

Viaducto Miguel Aleman 645, Benito Juárez, Mexico City, Mexico, 03000
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Lobby Portonovo Hotel & Suites
Lobby 2 Portonovo Hotel & Suites

Discover More About Portonovo Hotel & Suites

General
In Mexico City (Benito Juarez)

Location
With a stay at Portonovo Hotel & Suites in Mexico City (Benito Juarez), you'll be within a 5-minute drive of Angel of Independence Monument and World Trade Center Mexico City. This hotel is 2.3 mi (3.7 km) from Paseo de la Reforma and 3.3 mi (5.4 km) from Palacio de Bellas Artes.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Parque Delta - 0.5 km / 0.3 mi
National Medical Center (Siglo XXI) - 0.8 km / 0.5 mi
Metropolitan Hospital Angeles - 1.2 km / 0.8 mi
Avenida Insurgentes - 1.4 km / 0.8 mi
Blackberry Auditorium - 1.4 km / 0.9 mi
Mexico Park - 1.8 km / 1.1 mi
General Hospital of Mexico Dr. Eduardo Liceaga - 1.8 km / 1.1 mi
World Trade Center Mexico City - 2.2 km / 1.4 mi
Spain Park - 2.2 km / 1.4 mi
Pepsi Center - 2.3 km / 1.5 mi
Cibeles Fountain - 2.6 km / 1.6 mi
Star Medica Hip Hospital - 2.6 km / 1.6 mi
Metropoli Patriotismo - 2.9 km / 1.8 mi
Arena México - 3.1 km / 2 mi
Reforma 222 - 3.3 km / 2 mi

The nearest airports are:
Benito Juarez International Airport (MEX) - 10 km / 6.2 mi
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 53.1 km / 33 mi
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 57.9 km / 36 mi

The preferred airport for Portonovo Hotel & Suites is Benito Juarez International Airport (MEX).

Business Facilities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Dining
Enjoy international cuisine at Grove, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.

Rooms
Make yourself at home in one of the 85 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary bottled water.

All facilities in Portonovo Hotel & Suites

Bar, Cafe and Lounge Portonovo Hotel & Suites
Bar, Cafe and Lounge
Functional Hall Portonovo Hotel & Suites
Functional Hall
Common Space Portonovo Hotel & Suites
Common Space
Lobby Portonovo Hotel & Suites
Lobby
Exterior Portonovo Hotel & Suites
Exterior

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Newspaper in lobby

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Accessible path of travel

Business Facilities

  • Business facilities

Accommodation Policy & General Information in Portonovo Hotel & Suites

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Portonovo Hotel & Suites
85
Another facilities in Portonovo Hotel & Suites
Laundry service, Luggage storage, 24-hour Receptionist, Newspaper in lobby, Smoke-free area

Frequently asked question in Portonovo Hotel & Suites

What are available facilities at Portonovo Hotel & Suites?
There are top facilites at Portonovo Hotel & Suites such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Portonovo Hotel & Suites?
The standard check-in time at Portonovo Hotel & Suites is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:00
Does Portonovo Hotel & Suites provide breakfast?
Yes, Portonovo Hotel & Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Portonovo Hotel & Suites?
Portonovo Hotel & Suites is a 3.0-star hotel.
How many rooms are available at Portonovo Hotel & Suites?
Portonovo Hotel & Suites has 85 rooms in total.
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More Reviews from Other Guests in Portonovo Hotel & Suites

8.2
Very Good
From 1,002 reviews
Cleanliness

8.4

Room Comfort

7.8

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Portonovo Hotel & Suites

Number of reviews per page
20
40
Top reviews
Morena
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I really enjoy staying on this hotel the service is very good and the people is very polite, and everything is very clean, and definably I will stay there again.
Charles
icon-
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The location and price is great . Using your room to have electricity is horrible . Your room is always hot and uncomfortable temperature when you return . They have Ac set at temp and timers that can not be adjusted. The rooms are spacious and clean . Thhe whole part of having to use room key to get electricity is NOT IT . NO fun walking into hot and stuffy room . Shows how cheap the owners are . Love the Hotel for location and safety .
Read More
ENRIQUE
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great
Victor
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

El trato en recepción, realmente malo, para el servicio de caja de seguridad piden un depósito de $700 y tiene que ser en efectivo. Parece que te hacen un favor y no que ofrecen un servicio, no lo recomiendo ni de emergencia
Martha
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

I like this hotel, it has everything you need to relax, rest and it is clean
Martha Angelica
icon-
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The room was super clean, and the people are polite. It is not a luxury hotel but it has everything you need for a good stay in a location that is very central in the city.
Raymond
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Could use an update. Definitely need new towels. I would stay again. It's basic and gets the job done at a budget price.
Wendy
icon-Business
Business
4.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

En personal súper amable, pero, las almohadas muyyyy delgadas, el sanitario no funcionaba bien la palanca del agua, no hay ni una botella de agua, y por el precio me pareció absurdo.
Leddys
icon-Business
Business
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

La habitacion limpias, las camas nada comodas y las almohadas muy viejas, el personal muy atento...bueno para viaje de negocios.
Francisco
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

It’s the first time I’ve stayed in a hotel in Mexico that is truly disgusting and really disappointing. I just hope that if anyone is thinking about staying at this hotel because of the price, they don’t do it and read the reviews first. The hotel is dirty, full of cockroaches, has very poor service, and I’m very disappointed with it.
Read More
Martha
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Warm showers and ok but bare minimum essentials! Could make guests be more comfortable providing cups water coffee maker and upgrading linens. Otherwise it was fair
Francisco
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Aquí tienes la traducción al inglés: The hotel is very infested with cockroaches. I told them that the room they gave me had a lot of cockroaches and asked them to change my room for that reason and give me another one without cockroaches. But it turned out to be the same, and it’s terrible to stay in rooms full of insects. The sad thing is that in Mexico they don’t give you a refund, which is very disappointing in the country I love.
Read More
Genaro Antonio
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Pretty good. I strongly recommend
Fernando
icon-with Partner
with Partner
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

La estancia fue muy cómoda; la temperatura de la habitación, la limpieza del cuarto, de la cama. Quizá el baño podría mejorar en la limpieza del piso. En general muy bien la estancia y el servicio.
Morena
icon-Leisure
Leisure
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

affordable,. clean and the restaurant it is nice.
Samuel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

One of those nice oases you can periodically find in a sea unpleasantness.
Adolfo G
8.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Todo bien salvo las almohadas.
Juan
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Place needs lots of work,
Diana
6.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

La recepcionista de la mañana es super grosera, desde que quisimos revisar la reserva nos dijo que Expedia no le mandaba las reservas sino hasta el mismo momento de la llegada y que deberiamos quejarnos directamente con la agencia
waltraud
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

If you come with a car, the Hotel is great because it is situeted on a very big traffic- never-ending-street, but without a car to reach the convenient Metro/ Subway station, you have to walk at least 15 min. to find the Metro station Medical Center. You will walk by side a lot of traffic and smock and big shopping Centers and Malls where you find everything at high prises. On the other hand when you walk on the other side of the Hotel, 2 blocks up and cross a Viaduc, you will find very near the neighborhood Roma with very pleasant cafés, bakeries and restaurants, beautiful smelling trees and quiet streets.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Portonovo Hotel & Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 1,002 reviews
Cleanliness

8.4

Room Comfort

7.8

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Portonovo Hotel & Suites

Number of reviews per page
20
40
Top reviews
Morena
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I really enjoy staying on this hotel the service is very good and the people is very polite, and everything is very clean, and definably I will stay there again.
Charles
icon-
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The location and price is great . Using your room to have electricity is horrible . Your room is always hot and uncomfortable temperature when you return . They have Ac set at temp and timers that can not be adjusted. The rooms are spacious and clean . Thhe whole part of having to use room key to get electricity is NOT IT . NO fun walking into hot and stuffy room . Shows how cheap the owners are . Love the Hotel for location and safety .
Read More
ENRIQUE
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great
Victor
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

El trato en recepción, realmente malo, para el servicio de caja de seguridad piden un depósito de $700 y tiene que ser en efectivo. Parece que te hacen un favor y no que ofrecen un servicio, no lo recomiendo ni de emergencia
Martha
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

I like this hotel, it has everything you need to relax, rest and it is clean
Martha Angelica
icon-
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The room was super clean, and the people are polite. It is not a luxury hotel but it has everything you need for a good stay in a location that is very central in the city.
Raymond
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Could use an update. Definitely need new towels. I would stay again. It's basic and gets the job done at a budget price.
Wendy
icon-Business
Business
4.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

En personal súper amable, pero, las almohadas muyyyy delgadas, el sanitario no funcionaba bien la palanca del agua, no hay ni una botella de agua, y por el precio me pareció absurdo.
Leddys
icon-Business
Business
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

La habitacion limpias, las camas nada comodas y las almohadas muy viejas, el personal muy atento...bueno para viaje de negocios.
Francisco
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

It’s the first time I’ve stayed in a hotel in Mexico that is truly disgusting and really disappointing. I just hope that if anyone is thinking about staying at this hotel because of the price, they don’t do it and read the reviews first. The hotel is dirty, full of cockroaches, has very poor service, and I’m very disappointed with it.
Read More
Martha
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Warm showers and ok but bare minimum essentials! Could make guests be more comfortable providing cups water coffee maker and upgrading linens. Otherwise it was fair
Francisco
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Aquí tienes la traducción al inglés: The hotel is very infested with cockroaches. I told them that the room they gave me had a lot of cockroaches and asked them to change my room for that reason and give me another one without cockroaches. But it turned out to be the same, and it’s terrible to stay in rooms full of insects. The sad thing is that in Mexico they don’t give you a refund, which is very disappointing in the country I love.
Read More
Genaro Antonio
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Pretty good. I strongly recommend
Fernando
icon-with Partner
with Partner
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

La estancia fue muy cómoda; la temperatura de la habitación, la limpieza del cuarto, de la cama. Quizá el baño podría mejorar en la limpieza del piso. En general muy bien la estancia y el servicio.
Morena
icon-Leisure
Leisure
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

affordable,. clean and the restaurant it is nice.
Samuel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

One of those nice oases you can periodically find in a sea unpleasantness.
Adolfo G
8.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Todo bien salvo las almohadas.
Juan
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Place needs lots of work,
Diana
6.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

La recepcionista de la mañana es super grosera, desde que quisimos revisar la reserva nos dijo que Expedia no le mandaba las reservas sino hasta el mismo momento de la llegada y que deberiamos quejarnos directamente con la agencia
waltraud
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

If you come with a car, the Hotel is great because it is situeted on a very big traffic- never-ending-street, but without a car to reach the convenient Metro/ Subway station, you have to walk at least 15 min. to find the Metro station Medical Center. You will walk by side a lot of traffic and smock and big shopping Centers and Malls where you find everything at high prises. On the other hand when you walk on the other side of the Hotel, 2 blocks up and cross a Viaduc, you will find very near the neighborhood Roma with very pleasant cafés, bakeries and restaurants, beautiful smelling trees and quiet streets.
Read More
Number of reviews per page
20
40