Portonovo Hotel & Suites

Explore Portonovo Hotel & Suites
8.2
Very Good
From 1,000 reviews
Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.0

Traveler Reviews Portonovo Hotel & Suites

Number of reviews per page
20
40
Top reviews
ENRIQUE
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great
Victor
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

El trato en recepción, realmente malo, para el servicio de caja de seguridad piden un depósito de $700 y tiene que ser en efectivo. Parece que te hacen un favor y no que ofrecen un servicio, no lo recomiendo ni de emergencia
Martha
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I like this hotel, it has everything you need to relax, rest and it is clean
Martha Angelica
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was super clean, and the people are polite. It is not a luxury hotel but it has everything you need for a good stay in a location that is very central in the city.
Raymond
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Could use an update. Definitely need new towels. I would stay again. It's basic and gets the job done at a budget price.
Wendy
icon-Business
Business
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

En personal súper amable, pero, las almohadas muyyyy delgadas, el sanitario no funcionaba bien la palanca del agua, no hay ni una botella de agua, y por el precio me pareció absurdo.
Leddys
icon-Business
Business
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

La habitacion limpias, las camas nada comodas y las almohadas muy viejas, el personal muy atento...bueno para viaje de negocios.
Francisco
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

It’s the first time I’ve stayed in a hotel in Mexico that is truly disgusting and really disappointing. I just hope that if anyone is thinking about staying at this hotel because of the price, they don’t do it and read the reviews first. The hotel is dirty, full of cockroaches, has very poor service, and I’m very disappointed with it.
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Martha
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Warm showers and ok but bare minimum essentials! Could make guests be more comfortable providing cups water coffee maker and upgrading linens. Otherwise it was fair
Francisco
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Aquí tienes la traducción al inglés: The hotel is very infested with cockroaches. I told them that the room they gave me had a lot of cockroaches and asked them to change my room for that reason and give me another one without cockroaches. But it turned out to be the same, and it’s terrible to stay in rooms full of insects. The sad thing is that in Mexico they don’t give you a refund, which is very disappointing in the country I love.
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Genaro Antonio
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Pretty good. I strongly recommend
Fernando
icon-with Partner
with Partner
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

La estancia fue muy cómoda; la temperatura de la habitación, la limpieza del cuarto, de la cama. Quizá el baño podría mejorar en la limpieza del piso. En general muy bien la estancia y el servicio.
Morena
icon-Leisure
Leisure
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

affordable,. clean and the restaurant it is nice.
Samuel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

One of those nice oases you can periodically find in a sea unpleasantness.
Adolfo G
8.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Todo bien salvo las almohadas.
Juan
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Place needs lots of work,
Diana
6.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

La recepcionista de la mañana es super grosera, desde que quisimos revisar la reserva nos dijo que Expedia no le mandaba las reservas sino hasta el mismo momento de la llegada y que deberiamos quejarnos directamente con la agencia
waltraud
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

If you come with a car, the Hotel is great because it is situeted on a very big traffic- never-ending-street, but without a car to reach the convenient Metro/ Subway station, you have to walk at least 15 min. to find the Metro station Medical Center. You will walk by side a lot of traffic and smock and big shopping Centers and Malls where you find everything at high prises. On the other hand when you walk on the other side of the Hotel, 2 blocks up and cross a Viaduc, you will find very near the neighborhood Roma with very pleasant cafés, bakeries and restaurants, beautiful smelling trees and quiet streets.
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Genaro
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

BBB, Bueno, Bonito, Barato. Todo bien!
MARTHA
icon-with Partner
with Partner
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

This is my sixth time staying at this hotel and is amazing. They provide good service especially the cleaners and waiters. I really like this place.
Number of reviews per page
20
40