Princess Mundo Imperial

Hotels
7.8
/10
Pleasant
1,002 reviews

What Guests Say About Their Stay

Jose

10.0
/ 10
Beautiful resort, great spa, food is good, big gym, rooms spacious (most of them with recent renovations). Def would recommend.

Salima

10.0
/ 10
The hotel staff was very friendly, and welcoming. The service was excellent! We also loved the food served at breakfast! We loved the pools, spa and the view of the city from our room. We took advantage of the breathtaking beach! Thank you Princess Munro Imperial for making our vacation one to remember! Thank you for your warm hospitality! If we are ever in Acapulco again, we’ll be happy to be one of your guests at Princess and we are also eager to visit your other locations! Hasta luego!

Maria Camila

10.0
/ 10
Muy rica la comida, los drinks y siguen reparando el hotel pero la mayor parte ya se ve como antes
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In the Area
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Costera de las Palmas s/n, Fracc. Granjas del Marquez, Acapulco de Juárez, Estado de Guerrero, Mexico, 390890

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Princess Mundo Imperial is located in area / city Acapulco de Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Princess Mundo Imperial

Costera de las Palmas s/n, Fracc. Granjas del Marquez, Acapulco de Juárez, Estado de Guerrero, Mexico, 390890
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Discover More About Princess Mundo Imperial

Location


Princess Mundo Imperial is located in area / city Acapulco de Juárez.

About Princess Mundo Imperial

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Princess Mundo Imperial exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at Princess Mundo Imperial.

All facilities in Princess Mundo Imperial

Others Princess Mundo Imperial
Others

Things to Do

  • Beach umbrella
  • Health club
  • Outdoor pool
  • Spa
  • Beach towel
  • Shops
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Tours
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Laundry service
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Elevator

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast

Business Facilities

  • Meeting rooms
  • Business center
  • Conference center

General

  • Parking
  • Parking (surcharge)

Nearby Facilities

  • Souvenir shop
  • ATM/Banking

Family-friendly Facilities

  • Kids club

Connectivity

  • WiFi (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Princess Mundo Imperial

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately MXN 485 to 485 for adults, and MXN 242 to 242 for children
  • Fee for in-room wireless internet: MXN 250 per night (rates may vary)
  • Fee for wireless internet in public areas: MXN 250 per night (rates may vary)
  • Uncovered self parking fee: MXN 285 per night
  • Pet fee: MXN 1500 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 420.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 250 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Phone calls
  • Valet parking

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Princess Mundo Imperial
754
Number of floors in Princess Mundo Imperial
9
Another facilities in Princess Mundo Imperial
Beach umbrella, Health club, Outdoor pool, Spa, Beach towel

Frequently asked question in Princess Mundo Imperial

What are available facilities at Princess Mundo Imperial?
There are top facilites at Princess Mundo Imperial such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Princess Mundo Imperial?
The standard check-in time at Princess Mundo Imperial is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Princess Mundo Imperial provide breakfast?
Yes, Princess Mundo Imperial provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Princess Mundo Imperial?
Princess Mundo Imperial is a 4.0-star hotel.
How many floors does Princess Mundo Imperial have?
Princess Mundo Imperial has 9 floors.
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More Reviews from Other Guests in Princess Mundo Imperial

7.8
Pleasant
From 1,002 reviews
Cleanliness

8.4

Room Comfort

8.2

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Princess Mundo Imperial

Number of reviews per page
20
40
Top reviews
Domingo
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent service!
Jose
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful resort, great spa, food is good, big gym, rooms spacious (most of them with recent renovations). Def would recommend.
luis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nos encantó
Heriberto
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Ac didn’t worked, pools closed, terrible buffet breakfast, cockroaches in the room
Javier
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Food quality not good. Service in general is bad, 30 to 40 minutes of waiting just to have breakfast. Buffet very poor and basic… at the swimming pool the order takes 30 to 40 minutes to arrive….
Donald
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Yes it was fine
Roberta
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was very nice, spacious and clean
Marco Antonio
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This hotel is extremely overpriced..food is expensive and not even tasty...staff are not friendly...the main swimming pool is still shutdown...no entertainment..no acrivities..the elevator makes scary noises and the door slams on people getting in and out ... and i found a cockroach in my room 0834...not aceptable...they need to restore the hotel to where it is safe and pleasant for people to stay and then re-open it when its safe...i visited from Seattle in October 2025
Read More
Bissell
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Well - I had some issues checking in. Despite having a reservation, they didn't have me in the system. The attendant indicated that they are often receiving fraud from prepaid reservations. Well, I didn't prepay...I reserved to pay when arrived. I showed them the reservation, and it took some time to resolve the issue. My cousin from Mexico City was staying there also and they backed his brand-new car into an object in Valet...but they seem to be taking responsibility for that instance. I stayed there 40yrs ago. The property has been impacted by the hurricanes last year, and it didn't impact my stay there - since I was Acapulco to bury my mother and most of my activities were at my other cousins' home there or around town. We did find two cockroaches in the room - but it's open air and wasn't a annoyance. Breakfast was good, but Expedia says it was free and it was hardly free. Nor was it on my corrected reservation.
Read More
Michael
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This place is still recovering from the hurricane but in good condition. It is under new ownership and there is a lot of work going on. The great staff makes up for any deficiencies. Two issues... there really isn't any place on property that serves dinner except a very average sushi place. Also it can be a bit noisy. in the end i had seven very pleasant days there.
Read More
Salima
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The hotel staff was very friendly, and welcoming. The service was excellent! We also loved the food served at breakfast! We loved the pools, spa and the view of the city from our room. We took advantage of the breathtaking beach! Thank you Princess Munro Imperial for making our vacation one to remember! Thank you for your warm hospitality! If we are ever in Acapulco again, we’ll be happy to be one of your guests at Princess and we are also eager to visit your other locations! Hasta luego!
Read More
Estefany
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

El elevador hace ruidos, los cuartos y LAS CAMAS tienen pipi de perro, los aires acondicionados hacen tanto ruido que no te dejan dormir, los refrigeradores tienen comida del huésped anterior y el servicio en general es lento. No me volvería a quedar.
Lauren
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Rooms not cleaned even at 6pm. Elevators with 20 people waiting to go up. Couples in family pool engaging in sexual activity, fraudulently sell sea view and give you a room over a car park. Service horrendous.
Sandra Maria
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

El hotel esta siendo restaurado y aun le falta. El servicio tiene actitud pero le falta capacitacion si quieren volver a ser 5 estrellas.
Edward
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

resort fees already paying to stay there and when you checking in i didn't use the resort and still had to pay resort fee's
Aaron
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Few
Aida
8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Very nice but old hotel, people very friendly, elevators very very slow and no running water for some hours during three nights
Enrique
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Everything
Roberto
icon-Business
Business
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Excelente atención por parte de la Srita. Luz en front desk.
Luis Carlos
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The property is recovering from the Hurracaine, has done a great job however there are some problems to be fix still
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Princess Mundo Imperial

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 1,002 reviews
Cleanliness

8.4

Room Comfort

8.2

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Princess Mundo Imperial

Number of reviews per page
20
40
Top reviews
Domingo
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent service!
Jose
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful resort, great spa, food is good, big gym, rooms spacious (most of them with recent renovations). Def would recommend.
luis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nos encantó
Heriberto
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Ac didn’t worked, pools closed, terrible buffet breakfast, cockroaches in the room
Javier
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Food quality not good. Service in general is bad, 30 to 40 minutes of waiting just to have breakfast. Buffet very poor and basic… at the swimming pool the order takes 30 to 40 minutes to arrive….
Donald
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Yes it was fine
Roberta
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was very nice, spacious and clean
Marco Antonio
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This hotel is extremely overpriced..food is expensive and not even tasty...staff are not friendly...the main swimming pool is still shutdown...no entertainment..no acrivities..the elevator makes scary noises and the door slams on people getting in and out ... and i found a cockroach in my room 0834...not aceptable...they need to restore the hotel to where it is safe and pleasant for people to stay and then re-open it when its safe...i visited from Seattle in October 2025
Read More
Bissell
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Well - I had some issues checking in. Despite having a reservation, they didn't have me in the system. The attendant indicated that they are often receiving fraud from prepaid reservations. Well, I didn't prepay...I reserved to pay when arrived. I showed them the reservation, and it took some time to resolve the issue. My cousin from Mexico City was staying there also and they backed his brand-new car into an object in Valet...but they seem to be taking responsibility for that instance. I stayed there 40yrs ago. The property has been impacted by the hurricanes last year, and it didn't impact my stay there - since I was Acapulco to bury my mother and most of my activities were at my other cousins' home there or around town. We did find two cockroaches in the room - but it's open air and wasn't a annoyance. Breakfast was good, but Expedia says it was free and it was hardly free. Nor was it on my corrected reservation.
Read More
Michael
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This place is still recovering from the hurricane but in good condition. It is under new ownership and there is a lot of work going on. The great staff makes up for any deficiencies. Two issues... there really isn't any place on property that serves dinner except a very average sushi place. Also it can be a bit noisy. in the end i had seven very pleasant days there.
Read More
Salima
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The hotel staff was very friendly, and welcoming. The service was excellent! We also loved the food served at breakfast! We loved the pools, spa and the view of the city from our room. We took advantage of the breathtaking beach! Thank you Princess Munro Imperial for making our vacation one to remember! Thank you for your warm hospitality! If we are ever in Acapulco again, we’ll be happy to be one of your guests at Princess and we are also eager to visit your other locations! Hasta luego!
Read More
Estefany
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

El elevador hace ruidos, los cuartos y LAS CAMAS tienen pipi de perro, los aires acondicionados hacen tanto ruido que no te dejan dormir, los refrigeradores tienen comida del huésped anterior y el servicio en general es lento. No me volvería a quedar.
Lauren
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Rooms not cleaned even at 6pm. Elevators with 20 people waiting to go up. Couples in family pool engaging in sexual activity, fraudulently sell sea view and give you a room over a car park. Service horrendous.
Sandra Maria
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

El hotel esta siendo restaurado y aun le falta. El servicio tiene actitud pero le falta capacitacion si quieren volver a ser 5 estrellas.
Edward
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

resort fees already paying to stay there and when you checking in i didn't use the resort and still had to pay resort fee's
Aaron
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Few
Aida
8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Very nice but old hotel, people very friendly, elevators very very slow and no running water for some hours during three nights
Enrique
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Everything
Roberto
icon-Business
Business
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Excelente atención por parte de la Srita. Luz en front desk.
Luis Carlos
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The property is recovering from the Hurracaine, has done a great job however there are some problems to be fix still
Number of reviews per page
20
40