Princess Mundo Imperial

Hotels
8.4
/10
Very Good
1,001 reviews

What Guests Say About Their Stay

Rhonda Beth

10.0
/ 10
Beautifully renovated rooms and property. The place is first class. Service is good, the rooms are spacious with comfortable beds, nice bedding, new furnishings and amenities. The walk in showers have great water pressure. Overall I would recommend.

Jose

10.0
/ 10
Beautiful resort, great spa, food is good, big gym, rooms spacious (most of them with recent renovations). Def would recommend.

Salima

10.0
/ 10
The hotel staff was very friendly, and welcoming. The service was excellent! We also loved the food served at breakfast! We loved the pools, spa and the view of the city from our room. We took advantage of the breathtaking beach! Thank you Princess Munro Imperial for making our vacation one to remember! Thank you for your warm hospitality! If we are ever in Acapulco again, we’ll be happy to be one of your guests at Princess and we are also eager to visit your other locations! Hasta luego!
In the Area
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Costera de las Palmas s/n, Fracc. Granjas del Marquez, Acapulco de Juárez, Estado de Guerrero, Mexico, 390890

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Princess Mundo Imperial is located in area / city Acapulco de Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Princess Mundo Imperial

Costera de las Palmas s/n, Fracc. Granjas del Marquez, Acapulco de Juárez, Estado de Guerrero, Mexico, 390890
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Exterior Princess Mundo Imperial
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General


Near Playa Revolcadero

Location


Located in Acapulco (Granjas del Marqués), Princess Mundo Imperial is within a 5-minute drive of Playa Revolcadero and El Revolcadero. This beach hotel is 2.7 mi (4.3 km) from Bahía de Puerto Marqués and 2.9 mi (4.7 km) from Majahua Beach.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Playa Revolcadero - 0.4 km / 0.3 mi
Boulevard de las Naciones - 0.9 km / 0.6 mi
El Revolcadero - 1.4 km / 0.9 mi
Arena GNP Seguros - 2.1 km / 1.3 mi
Playa Hermosa - 3 km / 1.9 mi
Majahua Beach - 3.3 km / 2 mi
Playa Puerto Marqués - 3.7 km / 2.3 mi
Bahía de Puerto Marqués - 3.8 km / 2.4 mi
La Isla Shopping Village - 5.1 km / 3.2 mi
Plaza Isla Diamante - 5.1 km / 3.2 mi
Laguna Tres Palos - 5.6 km / 3.5 mi
Forum de Mundo Imperial - 5.6 km / 3.5 mi
Punta Diamante Beach - 6.4 km / 4 mi
Plaza Sendero - 6.5 km / 4 mi
Capilla Del Atardecer - 7.9 km / 4.9 mi

The nearest major airport is General Juan N. Alvarez Intl. Airport (ACA) - 7.7 km / 4.8 mi

Facilities


Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 3 outdoor pools and a health club. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and gift shops/newsstands.

Business Facilities


Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

Dining


Grab a bite at Beach Club, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to noon for a fee.

Rooms


Make yourself at home in one of the 754 guestrooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.

All facilities in Princess Mundo Imperial

Bar, Cafe and Lounge Princess Mundo Imperial
Bar, Cafe and Lounge
Swimming Pool Princess Mundo Imperial
Swimming Pool
Entertainment Facility Princess Mundo Imperial
Entertainment Facility
Fitness Center Princess Mundo Imperial
Fitness Center
Common Space Princess Mundo Imperial
Common Space

Things to Do

  • Beach umbrella
  • Health club
  • Outdoor pool
  • Spa
  • Beach towel
  • Shops
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Parking
  • Smoke-free area
  • Elevator

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference center

Food and Drinks

  • Poolside bar
  • Breakfast

Nearby Facilities

  • Gift shop
  • ATM/Banking

Family-friendly Facilities

  • Kids club

Connectivity

  • Free WiFi

General

  • Parking

Accessibilty

  • Braille or raised signage

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Princess Mundo Imperial

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Princess Mundo Imperial
754
Number of floors in Princess Mundo Imperial
9
Another facilities in Princess Mundo Imperial
Beach umbrella, Health club, Outdoor pool, Spa, Beach towel

Frequently asked question in Princess Mundo Imperial

What are available facilities at Princess Mundo Imperial?
There are top facilites at Princess Mundo Imperial such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Princess Mundo Imperial?
The standard check-in time at Princess Mundo Imperial is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Princess Mundo Imperial provide breakfast?
Yes, Princess Mundo Imperial provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Princess Mundo Imperial
Princess Mundo Imperial has a 4.0-star rating.
How many floors does Princess Mundo Imperial have?
Princess Mundo Imperial has 9.
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More Reviews from Other Guests in Princess Mundo Imperial

8.4
Very Good
From 1,001 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Princess Mundo Imperial

Number of reviews per page
20
40
Top reviews
Alma Gabriela
icon-with Friends
with Friends
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

El hotel está viejo, sucio y en malas condiciones. La cafetera de la habitación tenía algo podrido adentro y el olor era insoportable. No le han dado mantenimiento a nada. En el gym no servía más que una caminadora.
Monica
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Spotless, comfortable, excellent
Alexander
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Dirty floor, staff
Rhonda Beth
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautifully renovated rooms and property. The place is first class. Service is good, the rooms are spacious with comfortable beds, nice bedding, new furnishings and amenities. The walk in showers have great water pressure. Overall I would recommend.
Mauricio
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Buen servicio en general
David
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel was beautiful, and the room was nice, but we had to request for our toilet to be fixed 3 times, then we had no A/C through the night. No attempt to make it right was offered.
Domingo
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent service!
Jose
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Beautiful resort, great spa, food is good, big gym, rooms spacious (most of them with recent renovations). Def would recommend.
luis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Nos encantó
Heriberto
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Ac didn’t worked, pools closed, terrible buffet breakfast, cockroaches in the room
Javier
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Food quality not good. Service in general is bad, 30 to 40 minutes of waiting just to have breakfast. Buffet very poor and basic… at the swimming pool the order takes 30 to 40 minutes to arrive….
Donald
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Yes it was fine
Roberta
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The room was very nice, spacious and clean
Marco Antonio
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

This hotel is extremely overpriced..food is expensive and not even tasty...staff are not friendly...the main swimming pool is still shutdown...no entertainment..no acrivities..the elevator makes scary noises and the door slams on people getting in and out ... and i found a cockroach in my room 0834...not aceptable...they need to restore the hotel to where it is safe and pleasant for people to stay and then re-open it when its safe...i visited from Seattle in October 2025
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Bissell
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Well - I had some issues checking in. Despite having a reservation, they didn't have me in the system. The attendant indicated that they are often receiving fraud from prepaid reservations. Well, I didn't prepay...I reserved to pay when arrived. I showed them the reservation, and it took some time to resolve the issue. My cousin from Mexico City was staying there also and they backed his brand-new car into an object in Valet...but they seem to be taking responsibility for that instance. I stayed there 40yrs ago. The property has been impacted by the hurricanes last year, and it didn't impact my stay there - since I was Acapulco to bury my mother and most of my activities were at my other cousins' home there or around town. We did find two cockroaches in the room - but it's open air and wasn't a annoyance. Breakfast was good, but Expedia says it was free and it was hardly free. Nor was it on my corrected reservation.
Read More
Michael
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

This place is still recovering from the hurricane but in good condition. It is under new ownership and there is a lot of work going on. The great staff makes up for any deficiencies. Two issues... there really isn't any place on property that serves dinner except a very average sushi place. Also it can be a bit noisy. in the end i had seven very pleasant days there.
Read More
Salima
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

The hotel staff was very friendly, and welcoming. The service was excellent! We also loved the food served at breakfast! We loved the pools, spa and the view of the city from our room. We took advantage of the breathtaking beach! Thank you Princess Munro Imperial for making our vacation one to remember! Thank you for your warm hospitality! If we are ever in Acapulco again, we’ll be happy to be one of your guests at Princess and we are also eager to visit your other locations! Hasta luego!
Read More
Estefany
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

El elevador hace ruidos, los cuartos y LAS CAMAS tienen pipi de perro, los aires acondicionados hacen tanto ruido que no te dejan dormir, los refrigeradores tienen comida del huésped anterior y el servicio en general es lento. No me volvería a quedar.
Lauren
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Rooms not cleaned even at 6pm. Elevators with 20 people waiting to go up. Couples in family pool engaging in sexual activity, fraudulently sell sea view and give you a room over a car park. Service horrendous.
Sandra Maria
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

El hotel esta siendo restaurado y aun le falta. El servicio tiene actitud pero le falta capacitacion si quieren volver a ser 5 estrellas.
Number of reviews per page
20
40

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Others 4 Princess Mundo Imperial

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 1,001 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Princess Mundo Imperial

Number of reviews per page
20
40
Top reviews
Alma Gabriela
icon-with Friends
with Friends
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

El hotel está viejo, sucio y en malas condiciones. La cafetera de la habitación tenía algo podrido adentro y el olor era insoportable. No le han dado mantenimiento a nada. En el gym no servía más que una caminadora.
Monica
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Spotless, comfortable, excellent
Alexander
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Dirty floor, staff
Rhonda Beth
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautifully renovated rooms and property. The place is first class. Service is good, the rooms are spacious with comfortable beds, nice bedding, new furnishings and amenities. The walk in showers have great water pressure. Overall I would recommend.
Mauricio
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Buen servicio en general
David
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel was beautiful, and the room was nice, but we had to request for our toilet to be fixed 3 times, then we had no A/C through the night. No attempt to make it right was offered.
Domingo
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent service!
Jose
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Beautiful resort, great spa, food is good, big gym, rooms spacious (most of them with recent renovations). Def would recommend.
luis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Nos encantó
Heriberto
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Ac didn’t worked, pools closed, terrible buffet breakfast, cockroaches in the room
Javier
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Food quality not good. Service in general is bad, 30 to 40 minutes of waiting just to have breakfast. Buffet very poor and basic… at the swimming pool the order takes 30 to 40 minutes to arrive….
Donald
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Yes it was fine
Roberta
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The room was very nice, spacious and clean
Marco Antonio
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

This hotel is extremely overpriced..food is expensive and not even tasty...staff are not friendly...the main swimming pool is still shutdown...no entertainment..no acrivities..the elevator makes scary noises and the door slams on people getting in and out ... and i found a cockroach in my room 0834...not aceptable...they need to restore the hotel to where it is safe and pleasant for people to stay and then re-open it when its safe...i visited from Seattle in October 2025
Read More
Bissell
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Well - I had some issues checking in. Despite having a reservation, they didn't have me in the system. The attendant indicated that they are often receiving fraud from prepaid reservations. Well, I didn't prepay...I reserved to pay when arrived. I showed them the reservation, and it took some time to resolve the issue. My cousin from Mexico City was staying there also and they backed his brand-new car into an object in Valet...but they seem to be taking responsibility for that instance. I stayed there 40yrs ago. The property has been impacted by the hurricanes last year, and it didn't impact my stay there - since I was Acapulco to bury my mother and most of my activities were at my other cousins' home there or around town. We did find two cockroaches in the room - but it's open air and wasn't a annoyance. Breakfast was good, but Expedia says it was free and it was hardly free. Nor was it on my corrected reservation.
Read More
Michael
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

This place is still recovering from the hurricane but in good condition. It is under new ownership and there is a lot of work going on. The great staff makes up for any deficiencies. Two issues... there really isn't any place on property that serves dinner except a very average sushi place. Also it can be a bit noisy. in the end i had seven very pleasant days there.
Read More
Salima
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

The hotel staff was very friendly, and welcoming. The service was excellent! We also loved the food served at breakfast! We loved the pools, spa and the view of the city from our room. We took advantage of the breathtaking beach! Thank you Princess Munro Imperial for making our vacation one to remember! Thank you for your warm hospitality! If we are ever in Acapulco again, we’ll be happy to be one of your guests at Princess and we are also eager to visit your other locations! Hasta luego!
Read More
Estefany
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

El elevador hace ruidos, los cuartos y LAS CAMAS tienen pipi de perro, los aires acondicionados hacen tanto ruido que no te dejan dormir, los refrigeradores tienen comida del huésped anterior y el servicio en general es lento. No me volvería a quedar.
Lauren
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Rooms not cleaned even at 6pm. Elevators with 20 people waiting to go up. Couples in family pool engaging in sexual activity, fraudulently sell sea view and give you a room over a car park. Service horrendous.
Sandra Maria
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

El hotel esta siendo restaurado y aun le falta. El servicio tiene actitud pero le falta capacitacion si quieren volver a ser 5 estrellas.
Number of reviews per page
20
40