Punta Alameda

The rooms are modern and comfortable. The reception staff was not polite or helpful.

Good location in a central area.

Clean room

The hotel is very close to Alameda park and Bellas artes, also restaurants close by, the rooms on this holetel very small also needs to be more cleaning special in the shower we found a lot hair from previous people, the staff 5 stars not a single issue, but I won’t stay here again.

We just need a single word: Wonderful. We will definitely stay here again

Room was clean and staff was friendly and helpful

Walking distance to eateries(tacos). Super friendly staff.

The property and taff are very nice. The room was dirty whenever we checked in

Dormí bien

Demasiado limpio el cuarto, un poquito de ruido de afuera ya que está en pleno centro pero todo muy bien!

There is only a small stand-alone LG air conditioner, no heating which caused a cold during the stay (the temp went to below 10 degree C. Also, in and out of the hotel is not convenient, The staff members are ok, but their English is not good.

Everything is about 7 minutes walking from hotel very clean hotel room I got a balcony facing outside loved it the hotel is located on top of a shopping plaza on the 2nd floor everything is new in the hotel very modern

good

Great place!! Brand new!! Lovely rooms

Nice new place

Great. Really close to restaurants and shopping. 10 minutes to most things. Newly remodeled. Staff is great and helpful. Safe. Hidden gem for sure.

Super close by foot to most places. Plus they leave water bottles in your room, which is nice.

Nice place to stay. Near the Zócalo and other places so it is a good area, especially when grabbing an Uber. Outside the area is not that great but, don’t be discouraged we felt safe with a young child. Lots of street vendors in the China town area, not sure what it’s called. The hotel itself is simple, exactly what we needed. Spacious rooms and great shower. Just took a while for the water to heat up. The strange window in the shower was sketchy but realized it’s for ventilation. The worse for me was the bed unfortunately, am a side sleeper and it was too firm. By day 2 my shoulders were shot and it was not a comfortable sleep. Aside from this, I still recommend the hotel. It was quiet, clean and updated.

Por tercera o cuarta vez, notifico el problema que tuve en el cuarto durante mi estancia, la primer noche, todo bien, la segunda noche me di cuenta que faltaba un Costalito de joyería, joyería fina, en el cual estaba un regalo de mi hija y unos aretes de mi preferencia como les dije anteriormente no eran de oro, pero la joyería fina cara, pedí hablar con la manager del Hotel, creo que su nombre es Giselle, porque un empleado me lo dijo jamás atendió mis llamadas nunca en se me había perdido algo de mi cuarto en otros hoteles, en el cual me he hospedado, es muy lamentable hospedarse en un lugar donde no van a estar seguras tus cosas, estuve esperando más de una semana para que me contactaran y nadie me contactó! Atentamente, Alejandra Robles

Enjoyed my stay.