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Suites Costa Cancun
Hotels
7.0
/10
Pleasant
454 reviews
What Guests Say About Their Stay
EDYE
10.0
/ 10
Local shopping and food area and it is very clean environment. Everything is walking distance away and very affordable. Parking area available as well, and very easy to get transportation.
Marco
10.0
/ 10
I've been to a lot of very expensive hotels, one of them being a Holiday Inn Kristal Hotel and another, but you guys really earned the 5 stars, and I'll give you 5 more.
sarah joy
10.0
/ 10
The rooms were clean. Location in the hotel zone is the highlight of this place. It is a reasonable choice if you are looking to save money. Front desk staff was very friendly. Room was huge.
In the Area
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Blvd. Kukulcan Km. 8.4, Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Suites Costa Cancun
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What's around Suites Costa Cancun
Blvd. Kukulcan Km. 8.4, Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500
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Location
Suites Costa Cancun is located in area / city Benito Juárez.
About Suites Costa Cancun
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Suites Costa Cancun.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
With all facilities offered, Suites Costa Cancun is the right place to stay.
All facilities in Suites Costa Cancun
Others
Public Facilities
- Others
- Safety deposit box
- Coffee shop
- Elevator
Hotel Services
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Tours
General
- Smoking area
- Parking
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Suites Costa Cancun
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for continental breakfast: approximately USD 9 for adults and USD 9 for children
- Pet fee: USD 15 per pet (varies based on length of stay) plus USD 15 one-time cleaning fee
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Long-term renters welcome
- Safety features at this property include a fire extinguisher and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 04:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 04:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Suites Costa Cancun | 21 |
Another facilities in Suites Costa Cancun | Others, Safety deposit box, Coffee shop, Luggage storage, Multilingual staff |
Frequently asked question in Suites Costa Cancun
What are available facilities at Suites Costa Cancun?
There are top facilites at Suites Costa Cancun such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Suites Costa Cancun?
The standard check-in time at Suites Costa Cancun is starting from 15:00 - 04:00 while the latest check-out time is at Before 11:00
Does Suites Costa Cancun provide breakfast?
Yes, Suites Costa Cancun provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Suites Costa Cancun?
Suites Costa Cancun is a 3.0-star hotel.
How many rooms are available at Suites Costa Cancun?
Suites Costa Cancun has 21 rooms in total.
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More Reviews from Other Guests in Suites Costa Cancun
Overall Ratings & Reviews Suites Costa Cancun
Other sources (454)
7.0
Pleasant
From 454 reviews
Cleanliness
7.8
Room Comfort
7.2
Location
10.0
Service and Facilites
7.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Suites Costa Cancun
Number of reviews per page
20
40
Top reviews
Olufunmilayo
Leisure
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The property had a terrible odor throughout my stay. There were several bugs in my room. There was a point where I could only shower with cold water because the hot water was not running. It was not as advertised on Expedia.
David
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The hotel is okay. The rooms are cleaned every day. It is a low cost hotel. The staff will help you get where you need to go. They also fixed my bed. The negative parts are that the hotel itself is not air conditioned. The room is but not the halls and lobby. The ceiling looks like it suffers from a few roof leaks. There is no hot water and I was on the third floor which had low water pressure. I’m interested in adventure so I like getting around and going places. The hotel is not a deal breaker. I did enjoy the low price. If you’re looking for a resort experience, this is not for you.
Read More
EDYE
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Local shopping and food area and it is very clean environment. Everything is walking distance away and very affordable. Parking area available as well, and very easy to get transportation.
Russell
Leisure
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
good choice for my tastes. older building. lower than average price. the room itself was totally great. slight issue with noise here snd there but not often. access to beach is not at all convenient, but that goes with the bargain price for the room. main reason for the stay was to have a lower cost option that had nice clean rooms. this place hit the mark. will stay there again for sure.
Read More
Patrick
Leisure
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
everything was fine I just wish they had a safe and a fridge
Dominic
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Parking was meh
Marco
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
I've been to a lot of very expensive hotels, one of them being a Holiday Inn Kristal Hotel and another, but you guys really earned the 5 stars, and I'll give you 5 more.
Israel
Leisure
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Lights when out,no water on and off plus i sometimes had to shower with super hot water because that was only so i asked them to change me rooms
Anil
Leisure with Friends
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Not the easiest property to find as there is very limited outdoor signage.
Once there, the reception service is quick and the room is very clean. The roo. Was actually more than I expected for the price.
David
Leisure Family
2.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Staff was rude . never cleaned the room dirty towls . inpluged my cooler for insulin ' tolit didny work shower was only cold AC was broken
Terry
Leisure
4.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Stayed at this hotel way back in 2018 with no problems, but now the Hotel and area immediately around it seems eerily abandoned.
Tzvi
Leisure with Friends
2.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
The sheets were moist and stained with god knows what and there was no hot water. I understand that you get what you pay for but in this Instance, just pay a little more so that you can sleep like a normal human. Or just don’t come to Cancun if you can’t afford it
Izzat
6.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
There was no hot water in my room. I had to take cold / warm shower for the entire week. They say that you have to wait 5-10 minutes for the water heat up. But that didn't work even if waited for 20 minutes.
But the cleanliness was good. And the location is very convenient.
Jackeline
4.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
.
Verified traveler
4.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
No hot water, WiFi doesn't work in the rooms, floors not very clean, a huge bathtub in the bedroom but what for without hot water.
Robert
Leisure
4.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
None of the rooms have windows that open.
You feel very claustrophobic with stagnant air in the room
GILBERTO
Leisure with Partner
4.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Good price.
Outdated, lot of Noise, main door did not work properly, bath toilet from one the rooms did work, we were moved from a room to another with diferente issues.
yahya
4.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Basically, it was a strip mall that turned to the hotel and the rooms used to be a store is clean but has a weird feeling the stuff was amazing
Diego
Leisure with Friends
6.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
The property need some improvement but the stay is ok.
Abe
Business and Leisure
6.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
The establishment is situated close to transportation and easily accessible on foot to shopping and nightlife destinations. The beddings were clean. However, every surface was visibly dirty. Countertops, curtains, and side drawers were dirty and dusty. The chair inside was filthy and emitted an unpleasant odor. The bathroom was reeking of an unpleasant odor and was severely soiled. Despite my repeated complaints, the bathroom, floor, and surfaces remained uncleaned for days. I observed a cleaner mopping other room floors, suggesting that the cleaner responsible for my floor was ignoring ours.
The room lacked a window, resulting in unpleasant odors. The air conditioning system was effective in circulating the air. Although the building is old and dilapidated, the lack of cleanliness significantly exacerbated my discomfort.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Suites Costa Cancun
Other sources (454)
7.0
Pleasant
From 454 reviews
Cleanliness
7.8
Room Comfort
7.2
Location
10.0
Service and Facilites
7.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Suites Costa Cancun
Number of reviews per page
20
40
Top reviews
Olufunmilayo
Leisure
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The property had a terrible odor throughout my stay. There were several bugs in my room. There was a point where I could only shower with cold water because the hot water was not running. It was not as advertised on Expedia.
David
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The hotel is okay. The rooms are cleaned every day. It is a low cost hotel. The staff will help you get where you need to go. They also fixed my bed. The negative parts are that the hotel itself is not air conditioned. The room is but not the halls and lobby. The ceiling looks like it suffers from a few roof leaks. There is no hot water and I was on the third floor which had low water pressure. I’m interested in adventure so I like getting around and going places. The hotel is not a deal breaker. I did enjoy the low price. If you’re looking for a resort experience, this is not for you.
Read More
EDYE
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Local shopping and food area and it is very clean environment. Everything is walking distance away and very affordable. Parking area available as well, and very easy to get transportation.
Russell
Leisure
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
good choice for my tastes. older building. lower than average price. the room itself was totally great. slight issue with noise here snd there but not often. access to beach is not at all convenient, but that goes with the bargain price for the room. main reason for the stay was to have a lower cost option that had nice clean rooms. this place hit the mark. will stay there again for sure.
Read More
Patrick
Leisure
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
everything was fine I just wish they had a safe and a fridge
Dominic
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Parking was meh
Marco
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
I've been to a lot of very expensive hotels, one of them being a Holiday Inn Kristal Hotel and another, but you guys really earned the 5 stars, and I'll give you 5 more.
Israel
Leisure
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Lights when out,no water on and off plus i sometimes had to shower with super hot water because that was only so i asked them to change me rooms
Anil
Leisure with Friends
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Not the easiest property to find as there is very limited outdoor signage.
Once there, the reception service is quick and the room is very clean. The roo. Was actually more than I expected for the price.
David
Leisure Family
2.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Staff was rude . never cleaned the room dirty towls . inpluged my cooler for insulin ' tolit didny work shower was only cold AC was broken
Terry
Leisure
4.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Stayed at this hotel way back in 2018 with no problems, but now the Hotel and area immediately around it seems eerily abandoned.
Tzvi
Leisure with Friends
2.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
The sheets were moist and stained with god knows what and there was no hot water. I understand that you get what you pay for but in this Instance, just pay a little more so that you can sleep like a normal human. Or just don’t come to Cancun if you can’t afford it
Izzat
6.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
There was no hot water in my room. I had to take cold / warm shower for the entire week. They say that you have to wait 5-10 minutes for the water heat up. But that didn't work even if waited for 20 minutes.
But the cleanliness was good. And the location is very convenient.
Jackeline
4.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
.
Verified traveler
4.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
No hot water, WiFi doesn't work in the rooms, floors not very clean, a huge bathtub in the bedroom but what for without hot water.
Robert
Leisure
4.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
None of the rooms have windows that open.
You feel very claustrophobic with stagnant air in the room
GILBERTO
Leisure with Partner
4.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Good price.
Outdated, lot of Noise, main door did not work properly, bath toilet from one the rooms did work, we were moved from a room to another with diferente issues.
yahya
4.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Basically, it was a strip mall that turned to the hotel and the rooms used to be a store is clean but has a weird feeling the stuff was amazing
Diego
Leisure with Friends
6.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
The property need some improvement but the stay is ok.
Abe
Business and Leisure
6.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
The establishment is situated close to transportation and easily accessible on foot to shopping and nightlife destinations. The beddings were clean. However, every surface was visibly dirty. Countertops, curtains, and side drawers were dirty and dusty. The chair inside was filthy and emitted an unpleasant odor. The bathroom was reeking of an unpleasant odor and was severely soiled. Despite my repeated complaints, the bathroom, floor, and surfaces remained uncleaned for days. I observed a cleaner mopping other room floors, suggesting that the cleaner responsible for my floor was ignoring ours.
The room lacked a window, resulting in unpleasant odors. The air conditioning system was effective in circulating the air. Although the building is old and dilapidated, the lack of cleanliness significantly exacerbated my discomfort.
Read More
Number of reviews per page
20
40