The Pyramid Cancun By Oasis - All Inclusive

Others
7.2
/10
Pleasant
1,794 reviews

What Guests Say About Their Stay

Leslie

10.0
/ 10
Plenty of loungers in the pool. Different pools to cater to all. Including a quiet section

Tylor

10.0
/ 10
The staff are sincerely amazing this is a very large resort that has hundreds of staff that seriously make me feel like family and are very helpful, polite and professional! The food is excellent especially if you choose the pyramid package which i absolutely recommend and even better is the Sian Kaan package this level gives you access to even more that this amazing resort has to offer it is truly an OASIS I even went as far to say yesterday its like heavem on earth for me anyways lol but seriously you can have it all great food great drinks beautiful gardens and real peacocks roaming around you like they are your personal pets the grounds are immaculately manicured the beach offers amazing swimming and sunrise 🌅 photo opportunities that are truly world class, you can party hard at the beach club and i mean PARTY or chill on a cabana bed in the queit zone go to the world class spa and the shows and evening entertainment is amazing so much diversity and action its hard to keep up but the oasis app is very helpful and can keep you up to date and on schedule if your wanting to maximize your experience! I have been coming to cancun for decades and stayed all over the yucatan and this is a gem a truly amazing place that i will absolutely be returning to in the future and highly recommend it to everyone coming to cancun!

Jaime Tapia

10.0
/ 10
The room was not what we expected overall it was clean, pool areas where all nice too!
In the Area
See Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at The Pyramid Cancun By Oasis - All Inclusive is a good choice when you are visiting Benito Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Pyramid Cancun By Oasis - All Inclusive

Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500
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Lobby The Pyramid Cancun By Oasis - All Inclusive
Exterior 2 The Pyramid Cancun By Oasis - All Inclusive

Discover More About The Pyramid Cancun By Oasis - All Inclusive

General


Near Maya Museum of Cancun

Location


With a stay at The Pyramid Cancun By Oasis - All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Delfines Beach and Iberostar Cancun Golf Course. This all-inclusive property is 2.5 mi (4 km) from La Isla Shopping Mall and 12.9 mi (20.8 km) from Moon Palace Golf Club.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Oasis Arena - 0.1 km / 0.1 mi
San Miguelito - 0.1 km / 0.1 mi
Nichupté Lagoon - 0.5 km / 0.3 mi
Maya Museum of Cancun - 0.7 km / 0.4 mi
Iberostar Cancun Golf Course - 0.8 km / 0.5 mi
Aquaworld - 0.8 km / 0.5 mi
Ballenas Beach - 1.8 km / 1.1 mi
Delfines Beach - 2.2 km / 1.4 mi
El Rey Ruins - 2.5 km / 1.5 mi
Luxury Avenue Shopping Mall - 2.9 km / 1.8 mi
Kukulcan Plaza Shopping Mall - 3 km / 1.9 mi
Marlin Beach - 3.5 km / 2.2 mi
Hotel Zone Beaches - 3.5 km / 2.2 mi
El Sol de Cancun - 4 km / 2.5 mi
La Isla Shopping Mall - 4.1 km / 2.5 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 16.9 km / 10.5 mi
Tulum Intl. Airport (TQO) - 170.2 km / 105.8 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer an outdoor pool or an outdoor tennis court. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 6458 square feet (600 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

Dining


Enjoy Mexican cuisine at Benazuza Adults Only, one of the property's 20 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. When you are in need of a refreshing drink, visit the poolside bar or one of 15 bars/lounges, or 2 beach bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Rooms


Make yourself at home in one of the 320 guestrooms featuring iPod docking stations and free minibar items. 50-inch flat-screen televisions are provided, with cable programming available. Bathrooms feature showers, hair dryers, and bathrobes. Conveniences include phones, as well as safes and coffee/tea makers.

All facilities in The Pyramid Cancun By Oasis - All Inclusive

Bar, Cafe and Lounge The Pyramid Cancun By Oasis - All Inclusive
Bar, Cafe and Lounge
Swimming Pool The Pyramid Cancun By Oasis - All Inclusive
Swimming Pool
Entertainment Facility The Pyramid Cancun By Oasis - All Inclusive
Entertainment Facility
Fitness Center The Pyramid Cancun By Oasis - All Inclusive
Fitness Center
Functional Hall The Pyramid Cancun By Oasis - All Inclusive
Functional Hall

Things to Do

  • Shops
  • Romantic proposal packages
  • Outdoor pool
  • Entertainment for adults
  • Casino
  • Karaoke
  • Spa
  • Garden
  • Beach towel
  • Steam room
  • Beach cabanas
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Sports and Recreations

  • Beach volleyball
  • Fitness center
  • Basketball
  • Game room
  • Billiard
  • Tennis court

General

  • Smoking area
  • Banquet
  • Ballroom
  • Parking
  • Terrace

Business Facilities

  • Conference center
  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Computer station

Food and Drinks

  • Poolside bar
  • Buffet breakfast
  • Breakfast
  • Snack bar

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Safety deposit box

Nearby Facilities

  • Gift shop
  • Grocery
  • Hair salon
  • ATM/Banking

Family-friendly Facilities

  • Kids club
  • Toys
  • Children games

Kids and Pets

  • Babysitting

Connectivity

  • Free WiFi

Accommodation Policy & General Information in The Pyramid Cancun By Oasis - All Inclusive

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 25 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Pyramid Cancun By Oasis - All Inclusive
320
Number of floors in The Pyramid Cancun By Oasis - All Inclusive
6
Another facilities in The Pyramid Cancun By Oasis - All Inclusive
Shops, Romantic proposal packages, Outdoor pool, Entertainment for adults, Casino

Frequently asked question in The Pyramid Cancun By Oasis - All Inclusive

What are available facilities at The Pyramid Cancun By Oasis - All Inclusive?
There are top facilites at The Pyramid Cancun By Oasis - All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Pyramid Cancun By Oasis - All Inclusive?
The standard check-in time at The Pyramid Cancun By Oasis - All Inclusive is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does The Pyramid Cancun By Oasis - All Inclusive provide breakfast?
Yes, The Pyramid Cancun By Oasis - All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Pyramid Cancun By Oasis - All Inclusive?
The Pyramid Cancun By Oasis - All Inclusive is a 4.0-star hotel.
How many floors does The Pyramid Cancun By Oasis - All Inclusive have?
The Pyramid Cancun By Oasis - All Inclusive has 6 floors.
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More Reviews from Other Guests in The Pyramid Cancun By Oasis - All Inclusive

7.2
Pleasant
From 1,794 reviews
Cleanliness

7.6

Room Comfort

7.4

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Pyramid Cancun By Oasis - All Inclusive

Number of reviews per page
20
40
Top reviews
Minerva
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

staff was verry nice
Juan
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

José our server was amazing always
Basilia Bahena
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The rooms are super outdated and staff aren’t very friendly especially receptionists
marguerite
icon-
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

My room was clean but my patio was terrible i spent all that money to stay in an ocean view but couldn't enjoy being outside furniture needs clean or change they were green pool had green around it the inside floor needs to be swept coconut limb were falling off
claudia
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nice location, friendly staffing
Leslie
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Plenty of loungers in the pool. Different pools to cater to all. Including a quiet section
Damion
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We didn’t like the old smell inside our room.
Larissa
icon-with Friends
with Friends
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff, especially the manager, at check in were not friendly. I had an issue with my Expedia and they were not accommodating or empathetic at all. They charged me almost one thousand over what I had already paid before they would let me check in, even though my travel partner had paid less for her trip than I had for the very same reservation and did not care to help at all.
Read More
Behnam
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

More activity for the kids, especially along the beach. Something like Soccer volleyball didn’t include kids was 11 years old. They didn’t session for the same age. At least I was in the other resort they have more activity for the kids.
Tylor
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

100 percent recommended 👌
Tylor
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff are sincerely amazing this is a very large resort that has hundreds of staff that seriously make me feel like family and are very helpful, polite and professional! The food is excellent especially if you choose the pyramid package which i absolutely recommend and even better is the Sian Kaan package this level gives you access to even more that this amazing resort has to offer it is truly an OASIS I even went as far to say yesterday its like heavem on earth for me anyways lol but seriously you can have it all great food great drinks beautiful gardens and real peacocks roaming around you like they are your personal pets the grounds are immaculately manicured the beach offers amazing swimming and sunrise 🌅 photo opportunities that are truly world class, you can party hard at the beach club and i mean PARTY or chill on a cabana bed in the queit zone go to the world class spa and the shows and evening entertainment is amazing so much diversity and action its hard to keep up but the oasis app is very helpful and can keep you up to date and on schedule if your wanting to maximize your experience! I have been coming to cancun for decades and stayed all over the yucatan and this is a gem a truly amazing place that i will absolutely be returning to in the future and highly recommend it to everyone coming to cancun!
Read More
Jaime Tapia
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was not what we expected overall it was clean, pool areas where all nice too!
Cramen Gia
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

That staff are what makes this resort OUTSTANDING! They are kind, polite and truly go above and beyond to make thier geusts happy. Dont go during spring break haha 😆 we caught the begging at the end of our trip. Its choas with them but true paradise when they're not there lol TONS of food options, coffe shops and ice cream shops. A few gift stores/shops. The pool is HUGE and spans across the middle of the whole property. There is also a little cigar lounge my hubby loved. There is a 711 store practically across the street definitely in walking distance. The mall is a 10 min uber away La Isla. And cocobongo and senior frogs is roughly a 20 min ride acroos from there, there us a really big street market.
Read More
Kerri Ellen
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The grounds are beautiful and we enjoyed the iguanas and peacocks. Our rooom was clean, but we were not thrilled when they ran out of water for 2 hours. - Couldn’t shower before we went out for the night. Family pool area was mostly clean. Swim up bar pool was disgusting…we avoided it. I understand that it was spring break, but I didn’t see people cleaning outside as often as I would have liked when I saw cigarette butts, cups in the bushes, and tissues in the pool multiple times throughout the week.
Read More
Krystel
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

C
Karen
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The shows in the atrium were spectacular and added to the fun! The restraunts were beautiful and luxurious, food equally as excellent. The room was quite broken in some areas like the shower and faucets. Water was turned off 2 times for a duration of multiple hours during our stay. The hotel was VERY loud all through the night even with ear plugs, sleep music, closed doors and fan running. Many sleepless nights , and on travel days it was unbearable to get ZERO rest . I did much research into this property because my stay was during spring break and wanted family fun and safety. Thenotes i read online ensured me of this, but alas the resort section for "family friendly" had very aggresive young men shouting like dogs all through the day and night into the early morning, very , very drunk. My 12 year old daughter was very uncomfortable with this and because of this i will not stay again.
Read More
Patricia
icon-Family
Family
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This place was a huge disappointment. The staff is incredibly rude and unhelpful, which immediately set a negative tone for our stay. The food is not good at all—bland, poorly prepared, and definitely not worth it. The pool area is run down and not well maintained, making it far from enjoyable. To top it off, the drinks were just as bad. I would not recommend this place to anyone.
Read More
paul Lewis
icon-Family
Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Not enough lounge chairs in beach area. Sufficient near pools but paid $200 US for 5 people for one day in addition to hotel charges. Too much when other hotels offer same amenities at no additional charge. Seemed you had to pay additional rates for amenities at this hotel. Also, very loud 12-4AM with no staff trying to quiet people down. Pyramid design also means when someone in a floor above tosses a bottle off balcony it will end up in lower floors balcony. Happened at least twice.
Read More
John
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Pools were great
Christopher
icon-with Friends
with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was cleaning, originally front desk staff was great. Not so great at the end of the trip. Overall a great experience.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 The Pyramid Cancun By Oasis - All Inclusive

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.2
Pleasant
From 1,794 reviews
Cleanliness

7.6

Room Comfort

7.4

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Pyramid Cancun By Oasis - All Inclusive

Number of reviews per page
20
40
Top reviews
Minerva
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

staff was verry nice
Juan
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

José our server was amazing always
Basilia Bahena
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The rooms are super outdated and staff aren’t very friendly especially receptionists
marguerite
icon-
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

My room was clean but my patio was terrible i spent all that money to stay in an ocean view but couldn't enjoy being outside furniture needs clean or change they were green pool had green around it the inside floor needs to be swept coconut limb were falling off
claudia
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nice location, friendly staffing
Leslie
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Plenty of loungers in the pool. Different pools to cater to all. Including a quiet section
Damion
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We didn’t like the old smell inside our room.
Larissa
icon-with Friends
with Friends
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff, especially the manager, at check in were not friendly. I had an issue with my Expedia and they were not accommodating or empathetic at all. They charged me almost one thousand over what I had already paid before they would let me check in, even though my travel partner had paid less for her trip than I had for the very same reservation and did not care to help at all.
Read More
Behnam
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

More activity for the kids, especially along the beach. Something like Soccer volleyball didn’t include kids was 11 years old. They didn’t session for the same age. At least I was in the other resort they have more activity for the kids.
Tylor
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

100 percent recommended 👌
Tylor
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff are sincerely amazing this is a very large resort that has hundreds of staff that seriously make me feel like family and are very helpful, polite and professional! The food is excellent especially if you choose the pyramid package which i absolutely recommend and even better is the Sian Kaan package this level gives you access to even more that this amazing resort has to offer it is truly an OASIS I even went as far to say yesterday its like heavem on earth for me anyways lol but seriously you can have it all great food great drinks beautiful gardens and real peacocks roaming around you like they are your personal pets the grounds are immaculately manicured the beach offers amazing swimming and sunrise 🌅 photo opportunities that are truly world class, you can party hard at the beach club and i mean PARTY or chill on a cabana bed in the queit zone go to the world class spa and the shows and evening entertainment is amazing so much diversity and action its hard to keep up but the oasis app is very helpful and can keep you up to date and on schedule if your wanting to maximize your experience! I have been coming to cancun for decades and stayed all over the yucatan and this is a gem a truly amazing place that i will absolutely be returning to in the future and highly recommend it to everyone coming to cancun!
Read More
Jaime Tapia
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was not what we expected overall it was clean, pool areas where all nice too!
Cramen Gia
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

That staff are what makes this resort OUTSTANDING! They are kind, polite and truly go above and beyond to make thier geusts happy. Dont go during spring break haha 😆 we caught the begging at the end of our trip. Its choas with them but true paradise when they're not there lol TONS of food options, coffe shops and ice cream shops. A few gift stores/shops. The pool is HUGE and spans across the middle of the whole property. There is also a little cigar lounge my hubby loved. There is a 711 store practically across the street definitely in walking distance. The mall is a 10 min uber away La Isla. And cocobongo and senior frogs is roughly a 20 min ride acroos from there, there us a really big street market.
Read More
Kerri Ellen
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The grounds are beautiful and we enjoyed the iguanas and peacocks. Our rooom was clean, but we were not thrilled when they ran out of water for 2 hours. - Couldn’t shower before we went out for the night. Family pool area was mostly clean. Swim up bar pool was disgusting…we avoided it. I understand that it was spring break, but I didn’t see people cleaning outside as often as I would have liked when I saw cigarette butts, cups in the bushes, and tissues in the pool multiple times throughout the week.
Read More
Krystel
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

C
Karen
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The shows in the atrium were spectacular and added to the fun! The restraunts were beautiful and luxurious, food equally as excellent. The room was quite broken in some areas like the shower and faucets. Water was turned off 2 times for a duration of multiple hours during our stay. The hotel was VERY loud all through the night even with ear plugs, sleep music, closed doors and fan running. Many sleepless nights , and on travel days it was unbearable to get ZERO rest . I did much research into this property because my stay was during spring break and wanted family fun and safety. Thenotes i read online ensured me of this, but alas the resort section for "family friendly" had very aggresive young men shouting like dogs all through the day and night into the early morning, very , very drunk. My 12 year old daughter was very uncomfortable with this and because of this i will not stay again.
Read More
Patricia
icon-Family
Family
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This place was a huge disappointment. The staff is incredibly rude and unhelpful, which immediately set a negative tone for our stay. The food is not good at all—bland, poorly prepared, and definitely not worth it. The pool area is run down and not well maintained, making it far from enjoyable. To top it off, the drinks were just as bad. I would not recommend this place to anyone.
Read More
paul Lewis
icon-Family
Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Not enough lounge chairs in beach area. Sufficient near pools but paid $200 US for 5 people for one day in addition to hotel charges. Too much when other hotels offer same amenities at no additional charge. Seemed you had to pay additional rates for amenities at this hotel. Also, very loud 12-4AM with no staff trying to quiet people down. Pyramid design also means when someone in a floor above tosses a bottle off balcony it will end up in lower floors balcony. Happened at least twice.
Read More
John
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Pools were great
Christopher
icon-with Friends
with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was cleaning, originally front desk staff was great. Not so great at the end of the trip. Overall a great experience.
Number of reviews per page
20
40