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Dapatkan aplikasi
Jadi Rakan
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The Pyramid Cancun By Oasis - All Inclusive

Lain-lain
7.2
/10
Baik
1,794 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Leslie

10.0
/ 10
Plenty of loungers in the pool. Different pools to cater to all. Including a quiet section

Tylor

10.0
/ 10
The staff are sincerely amazing this is a very large resort that has hundreds of staff that seriously make me feel like family and are very helpful, polite and professional! The food is excellent especially if you choose the pyramid package which i absolutely recommend and even better is the Sian Kaan package this level gives you access to even more that this amazing resort has to offer it is truly an OASIS I even went as far to say yesterday its like heavem on earth for me anyways lol but seriously you can have it all great food great drinks beautiful gardens and real peacocks roaming around you like they are your personal pets the grounds are immaculately manicured the beach offers amazing swimming and sunrise 🌅 photo opportunities that are truly world class, you can party hard at the beach club and i mean PARTY or chill on a cabana bed in the queit zone go to the world class spa and the shows and evening entertainment is amazing so much diversity and action its hard to keep up but the oasis app is very helpful and can keep you up to date and on schedule if your wanting to maximize your experience! I have been coming to cancun for decades and stayed all over the yucatan and this is a gem a truly amazing place that i will absolutely be returning to in the future and highly recommend it to everyone coming to cancun!

Jaime Tapia

10.0
/ 10
The room was not what we expected overall it was clean, pool areas where all nice too!
Di Kawasan
Lihat Peta
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
WiFi
Lif
Penginapan di The Pyramid Cancun By Oasis - All Inclusive ialah pilihan yang baik apabila anda melawat Benito Juárez. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran The Pyramid Cancun By Oasis - All Inclusive

Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500
Temui Lebih Banyak Tempat
Lobi The Pyramid Cancun By Oasis - All Inclusive
Luar Bangunan 2 The Pyramid Cancun By Oasis - All Inclusive

Ketahui Lebih Lanjut Mengenai The Pyramid Cancun By Oasis - All Inclusive

General


Berdekatan Muzium Maya Cancun

Location


Dengan penginapan di The Pyramid Cancun By Oasis - All Inclusive di Cancun (Zona Hotelera), anda akan berada dalam lingkungan 5 minit memandu dari Pantai Delfines dan Padang Golf Iberostar Cancun. Hartanah merangkumi semua ini berada 4 km dari Pusat Beli-belah La Isla dan 20.8 km dari Kelab Golf Moon Palace.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Oasis Arena - 0.1 km / 0.1 mi
San Miguelito - 0.1 km / 0.1 mi
Laguna Nichupté - 0.5 km / 0.3 mi
Muzium Maya Cancun - 0.7 km / 0.4 mi
Padang Golf Iberostar Cancun - 0.8 km / 0.5 mi
Aquaworld - 0.8 km / 0.5 mi
Pantai Ballenas - 1.8 km / 1.1 mi
Pantai Delfines - 2.2 km / 1.4 mi
Runtuhan El Rey - 2.5 km / 1.5 mi
Pusat Membeli-belah Luxury Avenue - 2.9 km / 1.8 mi
Pusat Membeli-belah Plaza Kukulcan - 3 km / 1.9 mi
Pantai Marlin - 3.5 km / 2.2 mi
Pantai Zon Hotel - 3.5 km / 2.2 mi
El Sol de Cancun - 4 km / 2.5 mi
Pusat Beli-belah La Isla - 4.1 km / 2.5 mi

Lapangan terbang terdekat ialah:
Cancun, Quintana Roo (CUN-Lapangan Terbang Antarabangsa Cancun) - 16.9 km / 10.5 mi
Lapangan Terbang Antarabangsa Tulum (TQO) - 170.2 km / 105.8 mi

Facilities


Manjakan diri anda di spa yang menawarkan urut, rawatan badan dan rawatan muka. Penggemar judi boleh mencuba nasib mereka di kasino, sementara yang lain mungkin lebih suka kolam renang terbuka atau sebuah gelanggang tenis terbuka. Ciri-ciri tambahan di hartanah ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan penjagaan anak/bayi (surcaj).

Business Facilities


Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, perkhidmatan pencucian kering/dobi dan meja/kaunter hadapan 24 jam. Ada rancangan acara di Cancun? hartanah ini mempunyai ruang berukuran 6458 kaki persegi (600 meter persegi) yang terdiri daripada pusat persidangan dan bilik mesyuarat. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.

Dining


Nikmati masakan Mexico di Benazuza Adults Only, salah sebuah daripada 20 restoran di hartanah atau nikmatinya dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad). Snek juga tersedia di 2 kedai kopi/kafe. Jika anda teringinkan minuman yang menyegarkan, kunjungilah bar tepi kolam atau mana-mana satu daripada 15 bar/ruang istirahat atau 2 bar pantai. Sarapan bufet percuma disajikan pada setiap hari dari 7:00 hingga 11:00.

Rooms


Selesakan diri anda di salah satu daripada 320 bilik tamu yang menampilkan stesen dok iPod dan item bar mini percuma. Televisyen skrin rata 50 inci disediakan berserta dengan program kabel. Bilik mandi menampilkan pancuran mandi, pengering rambut dan jubah mandi. Kemudahan yang disediakan merangkumi telefon serta peti besi dan pembancuh kopi/teh.

Semua kemudahan dari The Pyramid Cancun By Oasis - All Inclusive

Bar, Kafe dan Lounge The Pyramid Cancun By Oasis - All Inclusive
Bar, Kafe dan Lounge
Kolam Renang The Pyramid Cancun By Oasis - All Inclusive
Kolam Renang
Kemudahan Hiburan The Pyramid Cancun By Oasis - All Inclusive
Kemudahan Hiburan
Pusat Kecergasan The Pyramid Cancun By Oasis - All Inclusive
Pusat Kecergasan
Dewan Majlis The Pyramid Cancun By Oasis - All Inclusive
Dewan Majlis

Aktiviti

  • Kedai
  • Pakej lamaran romantik
  • Kolam renang terbuka
  • Hiburan untuk orang dewasa
  • Kasino
  • Karaoke
  • Spa
  • Taman
  • Tuala pantai
  • Bilik wap
  • Kabana pantai
  • Kerusi berjemur pantai
  • Kerusi berjemur kolam renang

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Kakitangan berbilang bahasa
  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Penjaga pintu
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Sukan & Rekreasi

  • Bola tampar pantai
  • Kecergasan
  • Bola keranjang
  • Bilik permainan
  • Biliard
  • Gelanggang tenis

Umum

  • Kawasan merokok
  • Bankuet
  • Dewan besar
  • Parkir
  • Teres

Kemudahan Perniagaan

  • Pusat persidangan
  • Bilik mesyuarat
  • Kemudahan perniagaan
  • Bilik persidangan
  • Stesen komputer

Makanan dan Minuman

  • Bar tepi kolam renang
  • Sarapan bufet
  • Sarapan
  • Bar snek

Kemudahan Umum

  • Kedai kopi
  • Kopi/teh di lobi
  • Lif
  • Peti keselamatan

Kemudahan Berhampiran

  • Kedai cenderamata
  • Kedai runcit
  • Salun rambut
  • ATM/Perbankan

Mesra Keluarga

  • Kelab kanak-kanak
  • Alat permainan
  • Permainan kanak-kanak

Kanak-kanak dan Haiwan Peliharaan

  • Penjagaan anak

Kemudahan Internet

  • WiFi percuma

Polisi Penginapan & Maklumat Umum di The Pyramid Cancun By Oasis - All Inclusive

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
15:00 - 00:00
Daftar keluar:
Sebelum 12:00

Instruksi Daftar Masuk Umum

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Umur minimum untuk daftar masuk semasa Cuti Musim Bunga adalah 25 tahun
  • Nama pada kad kredit yang digunakan untuk membayar caj sampingan semasa daftar masuk hendaklah sama dengan nama utama dalam tempahan bilik
  • Hartanah ini menerima kad kredit dan kad debit; wang tunai tidak diterima
  • Transaksi tanpa tunai tersedia
  • Ciri-ciri keselamatan di hartanah ini termasuk pemadam api, pengesan asap, sistem keselamatan, dan alat pertolongan cemas
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
  • Hartanah ini menegaskan bahawa amalan pembersihan dan penyahjangkitan dilakukan mengikut garis panduan Cleaning and Health Protocols (Oasis Hotels)
  • Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah; dasar yang disenaraikan diberikan oleh hartanah
, Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Kad kredit yang digunakan untuk menempah tempahan perlu ditunjukkan oleh pemegang kad semasa daftar masuk bersama-sama dengan pengenalan foto yang sepadan. Aturan lain perlu diselaraskan dengan hartanah sebelum ketibaan. Untuk apa-apa soalan, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik. Semasa percutian musim bunga, hartanah ini memerlukan tetamu yang berumur bawah 25 tahun mesti ditemani oleh penjaga yang sah atau ibu bapa.

Haiwan Peliharaan

Pets Not Allowed
Baca Semua

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Meja Depan 24 jam, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - 00:00 - hingga 12:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di The Pyramid Cancun By Oasis - All Inclusive
320
Bilangan tingkat di The Pyramid Cancun By Oasis - All Inclusive
6
Fasilitas lain di The Pyramid Cancun By Oasis - All Inclusive
Kedai, Pakej lamaran romantik, Kolam renang terbuka, Hiburan untuk orang dewasa, Kasino

Soalan lazim tentang The Pyramid Cancun By Oasis - All Inclusive

Apa facilities yang tersedia di The Pyramid Cancun By Oasis - All Inclusive?
Berikut facilities yang ada di The Pyramid Cancun By Oasis - All Inclusive seperti Kolam Renang, Restoran, Meja Depan 24 jam, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di The Pyramid Cancun By Oasis - All Inclusive?
Masa check-in di The Pyramid Cancun By Oasis - All Inclusive bermula dari 15:00 - 00:00 manakala masa check-out ialah pada Sebelum 12:00
Adakah The Pyramid Cancun By Oasis - All Inclusive menyediakan sarapan pagi?
Ya, The Pyramid Cancun By Oasis - All Inclusive menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh The Pyramid Cancun By Oasis - All Inclusive?
The Pyramid Cancun By Oasis - All Inclusive ialah hotel bertaraf 4.0-bintang.
Berapakah bilangan tingkat di The Pyramid Cancun By Oasis - All Inclusive?
The Pyramid Cancun By Oasis - All Inclusive mempunyai 6 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di The Pyramid Cancun By Oasis - All Inclusive

Penilaian & Ulasan Keseluruhan The Pyramid Cancun By Oasis - All Inclusive

Sumber lain (1,794)
7.2
Baik
Daripada 1,794 ulasan
Kebersihan

7.6

Keselesaan Bilik

7.4

Perkhidmatan dan Kemudahan

7.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong The Pyramid Cancun By Oasis - All Inclusive

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Minerva
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

staff was verry nice
Juan
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

José our server was amazing always
Basilia Bahena
icon-dengan Anak
dengan Anak
4.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

The rooms are super outdated and staff aren’t very friendly especially receptionists
marguerite
icon-
4.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

My room was clean but my patio was terrible i spent all that money to stay in an ocean view but couldn't enjoy being outside furniture needs clean or change they were green pool had green around it the inside floor needs to be swept coconut limb were falling off
claudia
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Nice location, friendly staffing
Leslie
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Plenty of loungers in the pool. Different pools to cater to all. Including a quiet section
Damion
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

We didn’t like the old smell inside our room.
Larissa
icon-dengan Rakan
dengan Rakan
4.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The staff, especially the manager, at check in were not friendly. I had an issue with my Expedia and they were not accommodating or empathetic at all. They charged me almost one thousand over what I had already paid before they would let me check in, even though my travel partner had paid less for her trip than I had for the very same reservation and did not care to help at all.
Read More
Miguel Ángel
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Todo regular. Es buen resort sin embargo a veces el personal es medio grosero
Andres
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

desconosco ya que no visite el casino
Paulina
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Me gustó bastante la comida, me hospedé en The pyramid y sinceramente la comida si me agradó. De comida le daría un 9 De atención al cliente malísimo, te tratan como si estuvieran haciéndote un favor cuando realmente tú pagas un servicio! La señorita Ana Karen Romero pésima atención La habitación siento que son viejitas , hace falta remodelarlas Pero instalaciones del hotel, muy bonitas y cómodas.
Read More
Behnam
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

More activity for the kids, especially along the beach. Something like Soccer volleyball didn’t include kids was 11 years old. They didn’t session for the same age. At least I was in the other resort they have more activity for the kids.
Tylor
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

100 percent recommended 👌
Tylor
icon-
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

The staff are sincerely amazing this is a very large resort that has hundreds of staff that seriously make me feel like family and are very helpful, polite and professional! The food is excellent especially if you choose the pyramid package which i absolutely recommend and even better is the Sian Kaan package this level gives you access to even more that this amazing resort has to offer it is truly an OASIS I even went as far to say yesterday its like heavem on earth for me anyways lol but seriously you can have it all great food great drinks beautiful gardens and real peacocks roaming around you like they are your personal pets the grounds are immaculately manicured the beach offers amazing swimming and sunrise 🌅 photo opportunities that are truly world class, you can party hard at the beach club and i mean PARTY or chill on a cabana bed in the queit zone go to the world class spa and the shows and evening entertainment is amazing so much diversity and action its hard to keep up but the oasis app is very helpful and can keep you up to date and on schedule if your wanting to maximize your experience! I have been coming to cancun for decades and stayed all over the yucatan and this is a gem a truly amazing place that i will absolutely be returning to in the future and highly recommend it to everyone coming to cancun!
Read More
Jaime Tapia
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

The room was not what we expected overall it was clean, pool areas where all nice too!
Cramen Gia
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

That staff are what makes this resort OUTSTANDING! They are kind, polite and truly go above and beyond to make thier geusts happy. Dont go during spring break haha 😆 we caught the begging at the end of our trip. Its choas with them but true paradise when they're not there lol TONS of food options, coffe shops and ice cream shops. A few gift stores/shops. The pool is HUGE and spans across the middle of the whole property. There is also a little cigar lounge my hubby loved. There is a 711 store practically across the street definitely in walking distance. The mall is a 10 min uber away La Isla. And cocobongo and senior frogs is roughly a 20 min ride acroos from there, there us a really big street market.
Read More
Kerri Ellen
6.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

The grounds are beautiful and we enjoyed the iguanas and peacocks. Our rooom was clean, but we were not thrilled when they ran out of water for 2 hours. - Couldn’t shower before we went out for the night. Family pool area was mostly clean. Swim up bar pool was disgusting…we avoided it. I understand that it was spring break, but I didn’t see people cleaning outside as often as I would have liked when I saw cigarette butts, cups in the bushes, and tissues in the pool multiple times throughout the week.
Read More
Krystel
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

C
Karen
icon-dengan Anak
dengan Anak
6.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

The shows in the atrium were spectacular and added to the fun! The restraunts were beautiful and luxurious, food equally as excellent. The room was quite broken in some areas like the shower and faucets. Water was turned off 2 times for a duration of multiple hours during our stay. The hotel was VERY loud all through the night even with ear plugs, sleep music, closed doors and fan running. Many sleepless nights , and on travel days it was unbearable to get ZERO rest . I did much research into this property because my stay was during spring break and wanted family fun and safety. Thenotes i read online ensured me of this, but alas the resort section for "family friendly" had very aggresive young men shouting like dogs all through the day and night into the early morning, very , very drunk. My 12 year old daughter was very uncomfortable with this and because of this i will not stay again.
Read More
Patricia
icon-Percutian Keluarga
Percutian Keluarga
2.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

This place was a huge disappointment. The staff is incredibly rude and unhelpful, which immediately set a negative tone for our stay. The food is not good at all—bland, poorly prepared, and definitely not worth it. The pool area is run down and not well maintained, making it far from enjoyable. To top it off, the drinks were just as bad. I would not recommend this place to anyone.
Read More
Bilangan ulasan setiap halaman
20
40

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Luar Bangunan 4 The Pyramid Cancun By Oasis - All Inclusive

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Penilaian & Ulasan Keseluruhan The Pyramid Cancun By Oasis - All Inclusive

Sumber lain (1,794)
7.2
Baik
Daripada 1,794 ulasan
Kebersihan

7.6

Keselesaan Bilik

7.4

Perkhidmatan dan Kemudahan

7.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong The Pyramid Cancun By Oasis - All Inclusive

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Minerva
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

staff was verry nice
Juan
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

José our server was amazing always
Basilia Bahena
icon-dengan Anak
dengan Anak
4.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

The rooms are super outdated and staff aren’t very friendly especially receptionists
marguerite
icon-
4.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

My room was clean but my patio was terrible i spent all that money to stay in an ocean view but couldn't enjoy being outside furniture needs clean or change they were green pool had green around it the inside floor needs to be swept coconut limb were falling off
claudia
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Nice location, friendly staffing
Leslie
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Plenty of loungers in the pool. Different pools to cater to all. Including a quiet section
Damion
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

We didn’t like the old smell inside our room.
Larissa
icon-dengan Rakan
dengan Rakan
4.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The staff, especially the manager, at check in were not friendly. I had an issue with my Expedia and they were not accommodating or empathetic at all. They charged me almost one thousand over what I had already paid before they would let me check in, even though my travel partner had paid less for her trip than I had for the very same reservation and did not care to help at all.
Read More
Miguel Ángel
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Todo regular. Es buen resort sin embargo a veces el personal es medio grosero
Andres
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

desconosco ya que no visite el casino
Paulina
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Me gustó bastante la comida, me hospedé en The pyramid y sinceramente la comida si me agradó. De comida le daría un 9 De atención al cliente malísimo, te tratan como si estuvieran haciéndote un favor cuando realmente tú pagas un servicio! La señorita Ana Karen Romero pésima atención La habitación siento que son viejitas , hace falta remodelarlas Pero instalaciones del hotel, muy bonitas y cómodas.
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Behnam
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

More activity for the kids, especially along the beach. Something like Soccer volleyball didn’t include kids was 11 years old. They didn’t session for the same age. At least I was in the other resort they have more activity for the kids.
Tylor
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

100 percent recommended 👌
Tylor
icon-
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

The staff are sincerely amazing this is a very large resort that has hundreds of staff that seriously make me feel like family and are very helpful, polite and professional! The food is excellent especially if you choose the pyramid package which i absolutely recommend and even better is the Sian Kaan package this level gives you access to even more that this amazing resort has to offer it is truly an OASIS I even went as far to say yesterday its like heavem on earth for me anyways lol but seriously you can have it all great food great drinks beautiful gardens and real peacocks roaming around you like they are your personal pets the grounds are immaculately manicured the beach offers amazing swimming and sunrise 🌅 photo opportunities that are truly world class, you can party hard at the beach club and i mean PARTY or chill on a cabana bed in the queit zone go to the world class spa and the shows and evening entertainment is amazing so much diversity and action its hard to keep up but the oasis app is very helpful and can keep you up to date and on schedule if your wanting to maximize your experience! I have been coming to cancun for decades and stayed all over the yucatan and this is a gem a truly amazing place that i will absolutely be returning to in the future and highly recommend it to everyone coming to cancun!
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Jaime Tapia
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

The room was not what we expected overall it was clean, pool areas where all nice too!
Cramen Gia
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

That staff are what makes this resort OUTSTANDING! They are kind, polite and truly go above and beyond to make thier geusts happy. Dont go during spring break haha 😆 we caught the begging at the end of our trip. Its choas with them but true paradise when they're not there lol TONS of food options, coffe shops and ice cream shops. A few gift stores/shops. The pool is HUGE and spans across the middle of the whole property. There is also a little cigar lounge my hubby loved. There is a 711 store practically across the street definitely in walking distance. The mall is a 10 min uber away La Isla. And cocobongo and senior frogs is roughly a 20 min ride acroos from there, there us a really big street market.
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Kerri Ellen
6.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

The grounds are beautiful and we enjoyed the iguanas and peacocks. Our rooom was clean, but we were not thrilled when they ran out of water for 2 hours. - Couldn’t shower before we went out for the night. Family pool area was mostly clean. Swim up bar pool was disgusting…we avoided it. I understand that it was spring break, but I didn’t see people cleaning outside as often as I would have liked when I saw cigarette butts, cups in the bushes, and tissues in the pool multiple times throughout the week.
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Krystel
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

C
Karen
icon-dengan Anak
dengan Anak
6.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

The shows in the atrium were spectacular and added to the fun! The restraunts were beautiful and luxurious, food equally as excellent. The room was quite broken in some areas like the shower and faucets. Water was turned off 2 times for a duration of multiple hours during our stay. The hotel was VERY loud all through the night even with ear plugs, sleep music, closed doors and fan running. Many sleepless nights , and on travel days it was unbearable to get ZERO rest . I did much research into this property because my stay was during spring break and wanted family fun and safety. Thenotes i read online ensured me of this, but alas the resort section for "family friendly" had very aggresive young men shouting like dogs all through the day and night into the early morning, very , very drunk. My 12 year old daughter was very uncomfortable with this and because of this i will not stay again.
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Patricia
icon-Percutian Keluarga
Percutian Keluarga
2.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

This place was a huge disappointment. The staff is incredibly rude and unhelpful, which immediately set a negative tone for our stay. The food is not good at all—bland, poorly prepared, and definitely not worth it. The pool area is run down and not well maintained, making it far from enjoyable. To top it off, the drinks were just as bad. I would not recommend this place to anyone.
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