The Reef Playacar Beach Resort & Spa

Resorts
8.2
/10
Very Good
1,003 reviews

What Guests Say About Their Stay

Diane

10.0
/ 10
The location, activities, and property itself was wonderful. I really enjoyed doing yoga and aqua aerobics everyday. I wish the gym was bigger. It had decent equipment, but there was barely any room to move. Luckily I was in there by myself each day.

Brenda

10.0
/ 10
The staff was exceptional, rooms were clean, so many activies you could participate in, food was good, lots of options. Lots of Beach Chairs. Just a beautiful resort.

Shana

10.0
/ 10
We loved the pool and there was lots of room for everyone. We booked a couples massage and it was amazing!
In the Area
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Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Staying at The Reef Playacar Beach Resort & Spa is a good choice when you are visiting Solidaridad. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Reef Playacar Beach Resort & Spa

Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Solidaridad, Estado de Quintana Roo, Mexico, 77710
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Lobby The Reef Playacar Beach Resort & Spa
Exterior 2 The Reef Playacar Beach Resort & Spa

Discover More About The Reef Playacar Beach Resort & Spa

General


Near Xaman Ha Aviary

Location


With a stay at The Reef Playacar Beach Resort & Spa in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Quinta Avenida and Playacar Golf Club. This beach resort is 0.3 mi (0.4 km) from Playacar Beach and 1.3 mi (2 km) from Playa del Carmen Main Beach.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Mayan Ruins of Playacar - 0.3 km / 0.2 mi
Playacar Beach - 0.4 km / 0.3 mi
Xaman Ha Aviary - 0.8 km / 0.5 mi
Piste Cyclable sur Paseo Xaman-Ha - 1 km / 0.6 mi
Plaza Paraiso - 1.3 km / 0.8 mi
Paseo del Carmen - 1.4 km / 0.9 mi
Quinta Avenida - 1.6 km / 1 mi
Playa del Carmen Maritime Terminal - 1.6 km / 1 mi
Founders Park - 1.7 km / 1 mi
Portal Maya - 1.7 km / 1.1 mi
Playa del Carmen Main Beach - 1.9 km / 1.2 mi
Chabad Playa del Carmen - 2 km / 1.2 mi
Mercado Playa del Carmen - 2.1 km / 1.3 mi
3D Museum of Wonders - 2.1 km / 1.3 mi
Frida Kahlo Museum - 2.2 km / 1.3 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 34.2 km / 21.2 mi
Cancun Intl. Airport (CUN) - 58.4 km / 36.3 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a fitness center. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 5167 square feet (480 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Dining


Grab a bite to eat at Botticelli, one of the resort's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar.

Rooms


Make yourself at home in one of the 198 guestrooms featuring refrigerators and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.

All facilities in The Reef Playacar Beach Resort & Spa

Bar, Cafe and Lounge The Reef Playacar Beach Resort & Spa
Bar, Cafe and Lounge
Swimming Pool The Reef Playacar Beach Resort & Spa
Swimming Pool
Entertainment Facility The Reef Playacar Beach Resort & Spa
Entertainment Facility
Fitness Center The Reef Playacar Beach Resort & Spa
Fitness Center
Functional Hall The Reef Playacar Beach Resort & Spa
Functional Hall

Things to Do

  • Outdoor pool
  • TV lounge
  • Garden
  • Beach towel
  • Shops
  • Private beach
  • Beach umbrella
  • Spa
  • Marina
  • Beach sun loungers
  • Pool sun loungers

Sports and Recreations

  • Fitness center
  • Fishing
  • Tennis court
  • Beach volleyball
  • Sailing
  • Diving
  • Snorkeling
  • Surfing
  • Volleyball
  • Billiard

Hotel Services

  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge
  • Laundry service

General

  • Banquet
  • Terrace
  • Smoking area
  • Parking

Food and Drinks

  • Poolside bar
  • Vegetarian meal
  • Snack bar

Business Facilities

  • Business facilities
  • Conference rooms
  • Computer station

Nearby Facilities

  • Hair salon
  • ATM/Banking
  • Gift shop

Family-friendly Facilities

  • Kids club
  • Children pool

Public Facilities

  • Coffee shop
  • Safety deposit box

Kids and Pets

  • Children facilities

Connectivity

  • Free WiFi

Accommodation Policy & General Information in The Reef Playacar Beach Resort & Spa

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at The Reef Playacar Beach Resort & Spa
198
Number of floors in The Reef Playacar Beach Resort & Spa
3
Another facilities in The Reef Playacar Beach Resort & Spa
Outdoor pool, TV lounge, Garden, Beach towel, Shops

Frequently asked question in The Reef Playacar Beach Resort & Spa

What are available facilities at The Reef Playacar Beach Resort & Spa?
There are top facilites at The Reef Playacar Beach Resort & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Reef Playacar Beach Resort & Spa?
The standard check-in time at The Reef Playacar Beach Resort & Spa is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of The Reef Playacar Beach Resort & Spa?
The Reef Playacar Beach Resort & Spa is a 3.5-star hotel.
How many floors does The Reef Playacar Beach Resort & Spa have?
The Reef Playacar Beach Resort & Spa has 3 floors.
How many rooms are available at The Reef Playacar Beach Resort & Spa?
The Reef Playacar Beach Resort & Spa has 198 rooms in total.
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More Reviews from Other Guests in The Reef Playacar Beach Resort & Spa

8.2
Very Good
From 1,003 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveler Reviews The Reef Playacar Beach Resort & Spa

Number of reviews per page
20
40
Top reviews
Diane
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The location, activities, and property itself was wonderful. I really enjoyed doing yoga and aqua aerobics everyday. I wish the gym was bigger. It had decent equipment, but there was barely any room to move. Luckily I was in there by myself each day.
Rylan
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We love staying at the reef! It is a small resort with everything you could ever need. The food is good and the staff are kind!
Iris Simpao
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent staff; tidy rooms; great food
Suzanne
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was nice, however it was next to the theater so it was loud at night. Food was limited and mediocre at the buffet. No poolside service. Seemed like they were short staffed everywhere. The snack bar food was awful and it took about 40 minutes to get a pulled pork supposedly ( the meat was cut into chunks) and cold French fries.
Read More
Baljodh
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was a great experience
Lindsay Christine
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great resort. Will be back again
Brenda
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff was exceptional, rooms were clean, so many activies you could participate in, food was good, lots of options. Lots of Beach Chairs. Just a beautiful resort.
Susana
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Need to update the room s
Shana
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We loved the pool and there was lots of room for everyone. We booked a couples massage and it was amazing!
Arlene
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

N/A
Eduardo
icon-with Children
with Children
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

For the amount that you pay, the food was terrible, the constant noise, and the lack of amenities don’t make it worth it. This hotel has not improved since the first time we visited back in 2016.
Charlene
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was spotless, friendly staff, nice vibe, beach was so amazing the whole property was clean and kept up not to mention the wild life. We so enjoyed our stay.
Barbara Pearl
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Went with family. Rooms and resort areas were clean. Food very good, staff friendly and helpful. Love the layout of the resort , easy access to everything.
Ivan
icon-with Friends
with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Amazing stay good food good beach
Jennifer
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean, spacious rooms, with kind staff. The resort is smaller which makes it less busy and we liked that. The villa’s are surrounded by so much nature it makes a lovely break from the beach & sun, the boardwalks & waterfalls are beautiful-especially at night with all the twinkly lights. Food is pretty good, lots of variety and traditional Mexican options. I’d definitely recommend this resort.
Read More
Aizon
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Most beautiful resort, very safe secure and clean, the waiters and bartenders were so incredibly friendly and sweet. We would return just for them!
Helene
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The beach is amazing. Staff is so welcoming. We very much enjoyed the buffet
Denise
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff very friendly Food ok but a little repeatitive Not enough amenities for people with mobility issues
D
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff at the Reef Playacar were exceptional - very friendly, courteous and helpful. Special shout outs to Jesus (front desk), Santos (pool bartender) and Enoy (buffet) who made our trip great!
Maria
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Perfect !
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 The Reef Playacar Beach Resort & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 1,003 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Reef Playacar Beach Resort & Spa

Number of reviews per page
20
40
Top reviews
Diane
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The location, activities, and property itself was wonderful. I really enjoyed doing yoga and aqua aerobics everyday. I wish the gym was bigger. It had decent equipment, but there was barely any room to move. Luckily I was in there by myself each day.
Rylan
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We love staying at the reef! It is a small resort with everything you could ever need. The food is good and the staff are kind!
Iris Simpao
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent staff; tidy rooms; great food
Suzanne
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was nice, however it was next to the theater so it was loud at night. Food was limited and mediocre at the buffet. No poolside service. Seemed like they were short staffed everywhere. The snack bar food was awful and it took about 40 minutes to get a pulled pork supposedly ( the meat was cut into chunks) and cold French fries.
Read More
Baljodh
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was a great experience
Lindsay Christine
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great resort. Will be back again
Brenda
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff was exceptional, rooms were clean, so many activies you could participate in, food was good, lots of options. Lots of Beach Chairs. Just a beautiful resort.
Susana
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Need to update the room s
Shana
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We loved the pool and there was lots of room for everyone. We booked a couples massage and it was amazing!
Arlene
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

N/A
Eduardo
icon-with Children
with Children
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

For the amount that you pay, the food was terrible, the constant noise, and the lack of amenities don’t make it worth it. This hotel has not improved since the first time we visited back in 2016.
Charlene
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was spotless, friendly staff, nice vibe, beach was so amazing the whole property was clean and kept up not to mention the wild life. We so enjoyed our stay.
Barbara Pearl
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Went with family. Rooms and resort areas were clean. Food very good, staff friendly and helpful. Love the layout of the resort , easy access to everything.
Ivan
icon-with Friends
with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Amazing stay good food good beach
Jennifer
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean, spacious rooms, with kind staff. The resort is smaller which makes it less busy and we liked that. The villa’s are surrounded by so much nature it makes a lovely break from the beach & sun, the boardwalks & waterfalls are beautiful-especially at night with all the twinkly lights. Food is pretty good, lots of variety and traditional Mexican options. I’d definitely recommend this resort.
Read More
Aizon
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Most beautiful resort, very safe secure and clean, the waiters and bartenders were so incredibly friendly and sweet. We would return just for them!
Helene
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The beach is amazing. Staff is so welcoming. We very much enjoyed the buffet
Denise
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff very friendly Food ok but a little repeatitive Not enough amenities for people with mobility issues
D
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff at the Reef Playacar were exceptional - very friendly, courteous and helpful. Special shout outs to Jesus (front desk), Santos (pool bartender) and Enoy (buffet) who made our trip great!
Maria
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Perfect !
Number of reviews per page
20
40