Wyndham Tulum

Hotels
9.2
/10
Exceptional
23 reviews

What Guests Say About Their Stay

Yan

10.0
/ 10
Hotel is round 25 minutes of walking from ruines, even though it is a bit far from downtown Tulum, but suits our purpose well. Staff and condition of property is excellent.

Evelyne

10.0
/ 10
Atención maravillosa , amables todos , las instalaciones muy limpias y agradables y el detalle que tuvieron para mi cumpleaños
See translation

Isamar

10.0
/ 10
Everything was beyond good! We were very satisfied!! All the staff members were kind and friendly, thank you!
In the Area
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Region 011 Manzana 001, Tulum, Estado de Quintana Roo, Mexico, 77760

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Elevator
Staying at Wyndham Tulum is a good choice when you are visiting Tulum. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Wyndham Tulum

Region 011 Manzana 001, Tulum, Estado de Quintana Roo, Mexico, 77760
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Others 2 Wyndham Tulum

Discover More About Wyndham Tulum

Location


Staying at Wyndham Tulum is a good choice when you are visiting Tulum.

About Wyndham Tulum

Wyndham Tulum is the smartest choice for you who are looking for affordable accommodation with outstanding service.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Wyndham Tulum exclusively for you.

Wyndham Tulum is a hotel with great comfort and excellent service according to most hotel's guests.

Staying at Wyndham Tulum will surely satisfy you with its great hospitality and affordable price.

All facilities in Wyndham Tulum

Others Wyndham Tulum
Others

Things to Do

  • Romantic proposal packages
  • Beach umbrella
  • Outdoor pool
  • Poolside bar
  • Garden
  • Spa
  • Pool sun loungers

Hotel Services

  • Tours
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast

Business Facilities

  • Business center
  • Computer station

Nearby Facilities

  • Grocery
  • ATM/Banking

Family-friendly Facilities

  • Children pool

General

  • Parking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Wyndham Tulum

Important Note
  • Fee for cooked-to-order breakfast: approximately USD 27 for adults and USD 13 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.5 per accommodation, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Wyndham Tulum
287
Number of floors in Wyndham Tulum
3
Another facilities in Wyndham Tulum
Romantic proposal packages, Beach umbrella, Outdoor pool, Poolside bar, Garden

Frequently asked question in Wyndham Tulum

What are available facilities at Wyndham Tulum?
There are top facilites at Wyndham Tulum such as Swimming Pool, Restaurant, 24-Hour Front Desk, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Wyndham Tulum?
The standard check-in time at Wyndham Tulum is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Wyndham Tulum provide breakfast?
Yes, Wyndham Tulum provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Wyndham Tulum?
Wyndham Tulum is a 2.0-star hotel.
How many floors does Wyndham Tulum have?
Wyndham Tulum has 3 floors.
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More Reviews from Other Guests in Wyndham Tulum

9.2
Exceptional
From 23 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
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Traveler Reviews Wyndham Tulum

Number of reviews per page
20
40
Top reviews
Aggie
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very aesthetically pleasing hotel, modern with multiple pools. We rented a car, which was a big reason we picked this hotel - otherwise you're walking 5-10 minutes to get even get to the first street in the heat, a covered parking lot kept us sheltered from the rain. A pipe burst in our complex, so they moved us to a suite which was a very suitable fix for us. We didn't use the gym facilities but they looked very nice. A padel court which we also didn't use. Staff was friendly the whole time. I'd stay again, as long as I had a car.
Read More
Jennifer
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room, nice staff, beautiful pools.
LIRAN
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property looks nice but no more than that. The outdoor jacuzzi didn’t work, the coffee machine DiDNT work!!!!!!! The breakfast was terrible!!!!!!!!!!!
Wanda
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel and clean. The pool is so beautiful
Mara
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Restaurant, front desk and facility staff were the best around. Wyndham is very lucky to have such amazing staff. The pools are relaxing and beautiful and it's a great place to unwind if you are not looking to stay in the loud beachfront party scene. However, be aware that the walls are paper thin and the hotel A/C system is hit or miss. So bring ear plugs and make sure you check the a/c works in your room before settling in.
Read More
Michell
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I was disappointed with the overall stay. The room lacked amenities. Water pressure was off in the restroom, and there was a Lack of hot water. The service was terrible. The free breakfast buffet was disgusting, and there were flies all over the food. We were so disappointed that we checked out one day early.
Magnoulia
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Peaceful with great pool area 5 minutes to downtown and 10 minutes to beach
Yan
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel is round 25 minutes of walking from ruines, even though it is a bit far from downtown Tulum, but suits our purpose well. Staff and condition of property is excellent.
Krisstof
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

New and great service
Stirling
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Spotless
Evelyne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Atención maravillosa , amables todos , las instalaciones muy limpias y agradables y el detalle que tuvieron para mi cumpleaños
Isamar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was beyond good! We were very satisfied!! All the staff members were kind and friendly, thank you!
Harsh
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The place looks nice on photos and some what in person too. They spent more money to make the front water feature than the actual pool. The pool is sub par with insects all over. And the Fancy island on the room kitchnets were cracked - my biggest problem that i faced was there was no electricity in the rooms for 2 days. I checked in and the property said they are having some isses, no one else was having issues. They had generators to run the AC in the lobby, but not in the rooms. We were promised 30 mins it will be back... took 7 hours. Next day morening 6 am the AC stopped workin gin 90 degree weather, and its became humid and unbearable. We went to breakfast and flies and mosquitoes everywhere. We didnt eat, it kinda felt lackluster.
Read More
Michael
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice hotel however, the road coming into the hotel is under construction. Directions on where to park are not clear! Overall, the property is very nice.
Emma
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The restaurant and front desk staff were friendly & helpful. The grounds and room immaculate
Paul
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Positives: The hotel itself and grounds are immaculate as you would expect since it was opened in 2025. It is very 'open plan' so there are large open areas of concrete which seemed to be a waste of space. The Club Room is the size of a small apartment with a private terrace and jacuzzi. Room was cleaned daily. The restaurant is open to the elements so be prepared if you are dining in inclement weather. Breakfast (buffet breakfast may be included) was adequate enough and not short in supply. There's a good dinner selection at prices comparable to restaurants in the town and the quality was good. Service provided by the staff in general was always good, particularly the concierge and restaurant staff. It's a good 30 minute walk to the centre of Tulum, but there are many places where you can rent anything with wheels. There is plenty of free parking underground on offer. Internet service was robust enough. Negatives: Reception experience on arrival was poor. Was given no information about the hotel nor towel etc. Could be more lively on that. Facilities at the hotel are limited to restaurant, gym and outside court, so do not expect a spa or alike. TV services are very limited, so you may want to bring your own device. Road leading to the hotel is unfinished and without lighting. There was also an open sewer which overflowed. Not such a big issue since it's a few minutes walk to the main street but first impressions for guests not good. Bring mosquito repellent.
Read More
Rafael
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I had a very disappointing experience during my stay at Wyndham Tulum hotel, and I feel it's important to highlight some serious issues for future guests. The biggest problem was the lack of water in my room. From 10:00 PM until 3:00 PM the next day, I had no access to water, which is an absolute basic necessity. This was an enormous inconvenience, especially considering how essential water is for daily needs. Not having water for such an extended period severely impacted my comfort and ability to use the room. In addition to this, there was a loud generator located near my room that created a constant noise, both in my room and in the hallway. When the generator runs, there is also a strong smell of smoke that comes through the air conditioning vent, which made it difficult to stay in the room. I reported this issue to the hotel staff, and they temporarily turned off the generator, but it started running again around 2:00 PM, making the situation even worse. I had to turn off the A/C to avoid the smoke smell. Given these major issues, I cannot recommend this hotel. The lack of water alone was a dealbreaker, and the noise and smoke compounded the discomfort. I hope the hotel addresses these problems to improve the experience for future guests.
Read More
Narval
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The maid went above and beyond to ensure our room was clean.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Super clean and friendly staff! Very accommodating and hotel is near everything, yet located in a quiet area moments away from the center of Tulum. Would definitely stay here again!!
Shailesh
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was great! You really feel the peace at this ressort, outside the main area and in the nature. Would recommend to stay. Points for improvement: More towels would be great (incl.small ones); bathrobes and slippers would be appreciated. Breakfast is not that varied and after 2 days you really feel the lack of variation. Also, flies flying around at the open stuff at breakfast (no one of the staff was really concerned about this).
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Wyndham Tulum

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 23 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Wyndham Tulum

Number of reviews per page
20
40
Top reviews
Aggie
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very aesthetically pleasing hotel, modern with multiple pools. We rented a car, which was a big reason we picked this hotel - otherwise you're walking 5-10 minutes to get even get to the first street in the heat, a covered parking lot kept us sheltered from the rain. A pipe burst in our complex, so they moved us to a suite which was a very suitable fix for us. We didn't use the gym facilities but they looked very nice. A padel court which we also didn't use. Staff was friendly the whole time. I'd stay again, as long as I had a car.
Read More
Jennifer
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room, nice staff, beautiful pools.
LIRAN
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property looks nice but no more than that. The outdoor jacuzzi didn’t work, the coffee machine DiDNT work!!!!!!! The breakfast was terrible!!!!!!!!!!!
Wanda
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel and clean. The pool is so beautiful
Mara
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Restaurant, front desk and facility staff were the best around. Wyndham is very lucky to have such amazing staff. The pools are relaxing and beautiful and it's a great place to unwind if you are not looking to stay in the loud beachfront party scene. However, be aware that the walls are paper thin and the hotel A/C system is hit or miss. So bring ear plugs and make sure you check the a/c works in your room before settling in.
Read More
Michell
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I was disappointed with the overall stay. The room lacked amenities. Water pressure was off in the restroom, and there was a Lack of hot water. The service was terrible. The free breakfast buffet was disgusting, and there were flies all over the food. We were so disappointed that we checked out one day early.
Magnoulia
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Peaceful with great pool area 5 minutes to downtown and 10 minutes to beach
Yan
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel is round 25 minutes of walking from ruines, even though it is a bit far from downtown Tulum, but suits our purpose well. Staff and condition of property is excellent.
Krisstof
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

New and great service
Stirling
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Spotless
Evelyne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Atención maravillosa , amables todos , las instalaciones muy limpias y agradables y el detalle que tuvieron para mi cumpleaños
Isamar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was beyond good! We were very satisfied!! All the staff members were kind and friendly, thank you!
Harsh
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The place looks nice on photos and some what in person too. They spent more money to make the front water feature than the actual pool. The pool is sub par with insects all over. And the Fancy island on the room kitchnets were cracked - my biggest problem that i faced was there was no electricity in the rooms for 2 days. I checked in and the property said they are having some isses, no one else was having issues. They had generators to run the AC in the lobby, but not in the rooms. We were promised 30 mins it will be back... took 7 hours. Next day morening 6 am the AC stopped workin gin 90 degree weather, and its became humid and unbearable. We went to breakfast and flies and mosquitoes everywhere. We didnt eat, it kinda felt lackluster.
Read More
Michael
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice hotel however, the road coming into the hotel is under construction. Directions on where to park are not clear! Overall, the property is very nice.
Emma
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The restaurant and front desk staff were friendly & helpful. The grounds and room immaculate
Paul
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Positives: The hotel itself and grounds are immaculate as you would expect since it was opened in 2025. It is very 'open plan' so there are large open areas of concrete which seemed to be a waste of space. The Club Room is the size of a small apartment with a private terrace and jacuzzi. Room was cleaned daily. The restaurant is open to the elements so be prepared if you are dining in inclement weather. Breakfast (buffet breakfast may be included) was adequate enough and not short in supply. There's a good dinner selection at prices comparable to restaurants in the town and the quality was good. Service provided by the staff in general was always good, particularly the concierge and restaurant staff. It's a good 30 minute walk to the centre of Tulum, but there are many places where you can rent anything with wheels. There is plenty of free parking underground on offer. Internet service was robust enough. Negatives: Reception experience on arrival was poor. Was given no information about the hotel nor towel etc. Could be more lively on that. Facilities at the hotel are limited to restaurant, gym and outside court, so do not expect a spa or alike. TV services are very limited, so you may want to bring your own device. Road leading to the hotel is unfinished and without lighting. There was also an open sewer which overflowed. Not such a big issue since it's a few minutes walk to the main street but first impressions for guests not good. Bring mosquito repellent.
Read More
Rafael
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I had a very disappointing experience during my stay at Wyndham Tulum hotel, and I feel it's important to highlight some serious issues for future guests. The biggest problem was the lack of water in my room. From 10:00 PM until 3:00 PM the next day, I had no access to water, which is an absolute basic necessity. This was an enormous inconvenience, especially considering how essential water is for daily needs. Not having water for such an extended period severely impacted my comfort and ability to use the room. In addition to this, there was a loud generator located near my room that created a constant noise, both in my room and in the hallway. When the generator runs, there is also a strong smell of smoke that comes through the air conditioning vent, which made it difficult to stay in the room. I reported this issue to the hotel staff, and they temporarily turned off the generator, but it started running again around 2:00 PM, making the situation even worse. I had to turn off the A/C to avoid the smoke smell. Given these major issues, I cannot recommend this hotel. The lack of water alone was a dealbreaker, and the noise and smoke compounded the discomfort. I hope the hotel addresses these problems to improve the experience for future guests.
Read More
Narval
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The maid went above and beyond to ensure our room was clean.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Super clean and friendly staff! Very accommodating and hotel is near everything, yet located in a quiet area moments away from the center of Tulum. Would definitely stay here again!!
Shailesh
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was great! You really feel the peace at this ressort, outside the main area and in the nature. Would recommend to stay. Points for improvement: More towels would be great (incl.small ones); bathrobes and slippers would be appreciated. Breakfast is not that varied and after 2 days you really feel the lack of variation. Also, flies flying around at the open stuff at breakfast (no one of the staff was really concerned about this).
Read More
Number of reviews per page
20
40