ZAMORA by Mr. W

Falto limpieza en terraza, paredes , oscuro,

Good property.

good staff, room was clean, highly recommend the patio

Old and dirty towels, kitchen countertop broken, bathroom old and not renovated as photos show.

Staff were not helpful when asked for help Hotel is severely outdated and need major improvement

The room was fine, but the check in experience was not great. I had reached out several times in advance because I had not received the "promised" check in instructions in advance. Finally, I received a note assuring me that I would be greeted by someone - I was not. When I called the person, she had no idea she as supposed to be there. There were no instructions and no info - until i called and asked for the wifi details and anything else I needed to know. It was a poor communication and follow-through.

Santiago was very helpful. Room was perfect for our stay and location couldn't have been better.

The room is like an apartment with a open concept dining room, living room, kitchenette. Bedroom has plenty of storage space and an inviting patio. Mattress wasn’t the most comfortable but everything else made up for it especially the price. Great area to walk any time of day.

Excelente ubicación y habitación impecable!

Wonderful spot in a quiet good neighborhood. Condo was well decorated, quiet, and comfy. Will definitely stay again.

Nice property with a modern and chic vibe. Some quirky elements emerge as you settle in like electrical outlet placement, etc.

Stayed here for five days while visiting Mexico City and found it to be an excellent base for exploring the city. It was well-located, had good self-catering facilities including refrigerator and kitchen equipment, clean bathroom and shower, and a good terrace/balcony for communal use on the top floor. There are also lots of good cafes and grocery options within easy walking distance. I would definitely stay here again! One thing to be aware of is that some of noise from the nearby busy highway can be heard (our apartment was in that direction), but not all apartments face that way and it isn't a massive problem unless you're a light sleeper.

I made a reservation for the same day and was denied access when I arrived. I attempted to cancel the reservation but was not allowed to. I had to make a reservation at another location. I and have attempted to contact the merchant and have had no success. I am currently being denied a refund due to the fact that the merchant is not answering any communication attempts.

Great place! Clean

Great place for stay

The doormen are amazing and helpful. We didn't really interact with any other staff. Loved the location and size of our room. My only criticism is they could improve a bit on supplying more basic amenities for the rooms (towels, toilet paper, etc) and it might be time to shampoo the carpets. I'd stay again anytime we're visiting.

Estuvimos 4 noches 5 dias y en ningun momento tuvimos limpieza de la habitacion o toallas limpias, por esa razon creo que es mejor hospedarse en un hotel

The property was lovely and very central for walking around and exploring. The bed was super cosy, always hot water with a well set up kitchen. The staff were friendly and our stay was wonderful. The only downside was that we had to take out our own garbage and clean as it’s not a hotel. A broom and dustpan would have been useful. Overall I’d give it 9/10.

My second time staying in this property and love it!

The suites were very comfortable & nice to have a separate bedroom with a balcony. A small repair of balcony door locks in 2 of our 3 rooms was needed and 1 shower head & shower door. Kitchen with table comfortable chairs & comfy couch was appreciated! Kitchen was equipped wIth most of what you needed. Hall lights were motion activated. Nice artwork on the walls & handy elevator. Lovely rooftop lounge & gym with lots of indoor & outdoor seating. Friendly staff. We enjoyed this location for its walk ability & closeness to Chapultepec Park. Really safe neighborhood! Our contact person was very kind & helpful, whatever you needed she came thru!! I would definitely highly recommend this accommodation!! Thx for making our week so fun & enjoyable!!