Quentin Canal House Hotel

For me I liked it it was safe and no bed bugs. However the bed sheets were not super clean

Amazing stay!

I contacted the hotel and Expedia prior 1 week in advance due to recent bed bug reports, and they both refused a refund. Expedia will not speak on when the property was last assessed, and have not taken any action or requested further assessment in light of any of the reviews regarding infestation or mould or general uncleanliness. Expedia confirmed they have had confirmation from Quentin that the issues were resolved, and assured me it was safe and clean to stay in. I arrived on 14th Feb. There was hair in the bed. Mold in the bathroom. Paint peeling off the walls and windows. Dust everywhere. Rust everywhere. Light switch fell off the wall when I switched it on. No availability else where in other hotels so had to stay 1 night. Immediately checked out early the next morning to relocate somewhere else. Front desk refused to issue a refund and told me to “email”. No accountability from the hotel. No accountability from Expedia. Expedia should be ashamed of themselves for not doing independent assessments on the properties they advertise as an agent, especially when they are absolutely disgusting.

The hotel and room need some TLC. We had no body wash for over a day, even after repeated asking. The toilet ran frequently and was quite loud. Lots of things broken off the walls in the bathroom, so they could use maintenance. Besides that, the area was nice. Stairs are rough, but it’s Amsterdam…

This was the best $93 hotel I ever stayed in. The location is great, the rooms are clean, and the check in was easy. The hot water sucks, but for $93, I’d have taken a bath in the canal!

We arrived to check in and start the process then suddenly they forgot to finish us and entertain other customers who just arrived and we felt left out after 2 who just finished checking in,

Tiny room, noisy and cigarette smoke coming in from somewhere. Well, i still got about 3 hours of sleep.

This is a great option if you want a view of the canals but don’t necessarily need a lot of space. Spent very time in the room but was great. Conveniently located near the tram stop’s and restaurant’s and shopping is a short walk across the street is any direction. Great affordable find!

Great staff and rooms are very nice. Good find. Will return

We liked the location, the restaurants and the transport links.

Room was dasty and there was some stains on pillowcase and towels. I understand the size of the room as is specified on the website when you book the room, but the bathroom is something else. If you had shower you can not really acces the toilet as all floor is wet. Also there is quite a bit of mould on the grout between the tiles. Overnight you can hear lots of wired noises and I preasume is water pipes. Generally not recommended this place unless you not bothered of the look and cleanliness of the place. The only good point of this place is that is central and close to most of the attractions.

So professional. So helpful. Would go back anytime

Small rooms but respectable and not expensive

This Hotel had a great location to tour around, walking the old Downtown area of Amsterdam. Being from Canada I'm not quite used to the small rooms, and the tiny elevator etc., but I was grateful that I was in the other building from my friends who were in the main building, and NO ACCESS to an elevator. The stairs are so very tiny and steep, making it difficult to get luggage up the stairs, for older people (like me). But I did have an elevator, so I was grateful! The staff were very friendly and helpful to fix any problem that we had. A plugin was not working on my side of the bed, and they fixed it when I mentioned it. The beds were very comfortable with had nice covers. The room had a kettle, fan, iron, blowdryer and a nice shower. Overall our stay was great, but I'm thankful that i did mnot have to do the stairs like my friends!

The state was really great, but it would be really nice if the elevator worked

This hotel is in the heart of the action But needs a upgrade The bed was horrible and might have came with the building and the room was super hot even with the provided fan I feel it should have been priced lower Because the location did not justify the extra money Staff was friendly

Good size. But take cutlery

The room really need a face-lift. The shower tiles had bad black mold that needs to be cleaned. The room was very small, good thing i was alone, two people with larger luggage would have been challenged to find a place to put it. Room condition was clean but shabby, for the price expected better condition.

The stairs were twrrible

Has all you need. Great location. Nice staff.