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  1. Hotel
  2. Netherlands(5,875 hotel)
  3. Noord-Holland(2,228 hotel)
  4. Amsterdam(1,520 hotel)
  5. Centrum(865 hotel)
  6. Renaissance Amsterdam Hotel

Renaissance Amsterdam Hotel

Hotels
Kattengat 1, Centrum, Amsterdam, Noord-Holland, Netherlands, 1012 SZ
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Check-in/Check-out Kiosk Renaissance Amsterdam Hotel
Room Renaissance Amsterdam Hotel
Room Renaissance Amsterdam Hotel
Room Renaissance Amsterdam Hotel
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Review by Traveloka users
2 Reviews
Family vacation
6.0
/ 10
6.0
Reception was really bad. The check in service was really slow. I’ve checked in since 1pm, and the receptionist said that the room is not ready yet. So we need to come back again at 3pm. I requested to stay close to my sister room. And she said ok. So, We wait and back at 5:30pm and there’s something fishy. The receptionist ask me to wait like 10 minutes. She’s going into the back office and somebody came out. Her colleague I don't remember the name, he offered me rooms that available is for a disabled person or room level 4 which is far from my sister who stays at level 2. And he only explained that the room is for a wheelchair person and is bigger than the actual normal room. So he suggests me to get this room. Instead of the room in level 4. And so I agreed with him, but when I entered the room, the room was ok, but the problem is the bathroom is not ok. There’s an attached chair in the bathroom. Which is really specialized for a disables person. Which makes us hard to take a shower. So we complained and I asked to change the room into level 4. Since we haven't touch anything in the room. The receptionist said that the room in level 4 was sold out already. He has given the room into another person. Well, its like 5 minutes difference. He said that the hotel is fully booked and there's no more rooms available. And that is nonsense. The hotel has a lot of rooms. I saw there’s still a lot of guests checking in. That can’t be fully booked. The guy spoke to us like we’re not the guest of the hotel. He explained so rude to us and not even care where we’re staying at. And suddenly the supervisor came out and talk to us nicely and offer us to stay in level 4 but need to wait for another 1 hour. And yes we waited for just 15 minutes. The thing is, the receptionist have to know how to say things nicely to the customers.

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jp
2 Reviews
Business travel
10
/ 10
10
Close to Amsterdam Centrall Station.
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<p>The following fees and deposits are charged by the property at time of service, check-in, or check-out. </p> <ul> <li>Fee for buffet breakfast: EUR 29.50 per person (approximately)</li> <li>Fee forSee More
Hotel Description
Check-in and Check-out Time

Check-in: 15:00 - 00:00
Check-out: Before 12:00

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Location
Renaissance Amsterdam Hotel is located in area / city Centrum.

The hotel is located only 0.44 km away from Amsterdam Central Railway Station.

There are plenty of tourist attractions nearby, such as Berlage Stock Exchange (Beurs van Berlage) within 0.29 km, and Royal Palace Amsterdam within 0.44 km.

About Renaissance Amsterdam Hotel

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Renaissance Amsterdam Hotel exclusively for you.

Renaissance Amsterdam Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Renaissance Amsterdam Hotel.

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Hotel Policy
Hotel policy is not yet available.
Facilities
  • Hotel Services
    • Express check-in
    • 24-hour Receptionist
    • Porter
    • Express check-out
    • Tours
    • Laundry service
    • Luggage storage
    • Concierge
    • Wedding service
    • Multilingual staff
    • Newspaper in lobby
  • Public Facilities
    • OTHER
    • Elevator
    • Restaurant
    • Coffee shop
    • Smoke-free area
  • Business Facilities
    • Conference rooms
    • Business center
    • Conference room
    • Meeting facilities
    • Conference center
  • General
    • Banquet
    • Reception hall
    • Fireplace in lobby
  • Accessibilty
    • Accessible bathroom
    • Roll-in shower
    • In-room accessibility
  • Food and Drinks
    • Bar
    • Breakfast
  • Kids and Pets
    • Babysitting with surcharge
  • Transportation
    • Valet parking (surcharge)
  • Connectivity
    • Free WiFi
  • Sports and Recreations
    • Fitness center
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
      24 Hour Customer Service+63-2-8246-9057
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