Fernleaf Motel

Motel
8.2
/10
Very Good
174 reviews

What Guests Say About Their Stay

LEI

10.0
/ 10
Basic room with necessities. Do not expect too much. Good value for money Good location on a quiet street

Sharon

10.0
/ 10
Checked in late after 8pm however the gentleman whom checked me in was very polite. Having to go to another address to check in was the only issue. Perhaps I should have asked to have the directions written down instead. Accommodation was very clean and quiet. Thank you very much. S Raerino

carla

10.0
/ 10
Happy with the room need to uograde tv and what can be watched bed was excellent lovely sleep didnt like we couldnt use the backdoor as it was locked but overall would stay again
In the Area
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23 Toko Street, Rotorua District, Bay of Plenty, New Zealand, 3010

Main Facilities

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WiFi
Staying at Fernleaf Motel is a good choice when you are visiting Rotorua District.
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What's around Fernleaf Motel

23 Toko Street, Rotorua District, Bay of Plenty, New Zealand, 3010
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Discover More About Fernleaf Motel

Location


Staying at Fernleaf Motel is a good choice when you are visiting Rotorua District.

About Fernleaf Motel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Fernleaf Motel.

Fernleaf Motel is a accommodation with great comfort and excellent service according to most accommodation's guests.

With all facilities offered, Fernleaf Motel is the right place to stay.

All facilities in Fernleaf Motel

Others Fernleaf Motel
Others

Public Facilities

  • Others
  • Smoke-free area

Connectivity

  • Free WiFi

General

  • Parking

Hotel Services

  • Express check-out

Accommodation Policy & General Information in Fernleaf Motel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a smoke detector

There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Ambassador Thermal Motel - 1101 Hinemaru Street, Rotorua, 3040]. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 19:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
WiFi
Check-In / Check-Out Time
From 14:00 - 19:00 - to 10:00
Available rooms at Fernleaf Motel
7
Number of floors in Fernleaf Motel
1
Another facilities in Fernleaf Motel
Others, Smoke-free area, Free WiFi, Parking, Express check-out

Frequently asked question in Fernleaf Motel

What are available facilities at Fernleaf Motel?
There are top facilites at Fernleaf Motel such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Fernleaf Motel?
The standard check-in time at Fernleaf Motel is starting from 14:00 - 19:00 while the latest check-out time is at Before 10:00
What is the star rating of Fernleaf Motel?
Fernleaf Motel is a 3.0-star hotel.
How many floors does Fernleaf Motel have?
Fernleaf Motel has 1 floors.
How many rooms are available at Fernleaf Motel?
Fernleaf Motel has 7 rooms in total.
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More Reviews from Other Guests in Fernleaf Motel

8.2
Very Good
From 174 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

8.4

Service and Facilites

9.0

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Traveler Reviews Fernleaf Motel

Number of reviews per page
20
40
Top reviews
智颉
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room is clean! But the shower head
Jon
icon-Leisure
Leisure
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Moderate toxic fumes issue. Other than that not too bad. Stayed in room #2. Evacuated the first night, tolerated the next two. 3 nights in early-November 2025. Negatives: The Hydrogen Sulfide aromas of the city seemed stronger right in the parking area leading to the unit in which I was staying. As if there was a source close by. All of the major geysers & vents on the maps are located about 1-1.5km away. I walked to many of them. However, why it seemed just as bad as being close to a source as here, I don't know. This was a major issue causing me to wake up on the first night after an hour of sleep with nausea, headache, & mild dizziness which caused a panic attack forcing me to evac & sleep in the car 10km away. Also, not too convenient to have to check-in at the ambassador motel (located closer to major discharge areas & yet doesn't stink as much). The towels were half clean & wrinkly, like they were poorly air dried outside. The room was physically hot from water heater system being on at arrival. Also, the next door unit #3 adjoining entire wall was hot like body temperature throughout the stay. Positives: Room was gigantic (1 bedroom apartment) It was quiet & mostly clean. Full size kitchen w/ all the plates, pans, glasses, & silverware. Water was instant hot. Bathroom had full amenities. Skylight provided natural light. The Heat pump cooled the room nicely (which it always needed to be). Check-out was easy, leave the key card in the room.
Read More
Sharyn
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

There was loud rumbling at night, like water being pumped.Little sleep. Never worked out where it was coming from. Check in host was very helpful and friendly. Bed was comfortable. Everything was very clean. Appreciated swimming pool after 18km hike!! Spa dilapidated. Area needs simple tidy up but we would stay there again as we were well satisfied.
Read More
LEI
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Basic room with necessities. Do not expect too much. Good value for money Good location on a quiet street
Sharon
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Checked in late after 8pm however the gentleman whom checked me in was very polite. Having to go to another address to check in was the only issue. Perhaps I should have asked to have the directions written down instead. Accommodation was very clean and quiet. Thank you very much. S Raerino
Luke
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Lots of space
tony
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Clean, tidy, simple. Friendly and helpful staff. Central. Would stay again
Peter
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Very basic accommodations but service was good.
Janet Ho
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The room was located at the back of the property, we needed walking through the garbage area to get in the room
Tara
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Single bed in front room, very bright at night security lights on outside all night no curtains on door or window above door. Very spacious. Kitchen had full sized fridge/freezer.
Heather
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Was quiet and clean, staff helpful. Overall unit was basic in commodities and could do with upgrading. Did not like the outdoor light which was very bright, lit up the unit all night through glass door.
Birgit
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

good price-performance ratio
Michaela
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

great-close to town. very clean. great linen and cleaning service. not so great- power sockets not working, exhaust fans not working, very outdated furniture, bleak and a paint over is not a renovation. no on-site laundry.
Di
icon-Leisure
Leisure
8.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

On a winters day it was the warmth of the unit that impressed my most, sooo comfortable - and I could adjust the thermostat if wanted. Everything I needed was there, I slept well, car parked right outside, couldn't hear the neighbours and for the first time I experienced Netflix, so did a binge watch. Fridge even had a freezer. Although dated, it was very clean which was one of my main wants and all facilities normally used for basic needs were there. It was a great base for a couple of days of peace and relaxation. Thank you!
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Carol
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Didn’t actually stay at Fernleaf, was offered an “upgrade” at Ambassador Thermal Motel when collecting key. Perhaps the Fernleaf might have been better, although it was very convenient for town and eateries.
Birgit
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

great price-performance ratio
James
8.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Room was spacious and tidy especially for price. I assume it was shared hot water and the hot water was all gone when I went to use it. Having to go to another location a few km away for check in is also a bit inconvenient. Surely a there must be a better option. Digital check in?
carla
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

Happy with the room need to uograde tv and what can be watched bed was excellent lovely sleep didnt like we couldnt use the backdoor as it was locked but overall would stay again
dianne
icon-Leisure
Leisure
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Good space
Amy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

I liked how this accommodation was central and handy to a lot of facilities. The room had everything we needed, bed was a bit hard, but that's just my opinion. and the shower wasn't hot I didn't like how above us were very noisy. I could hear TV, talking and running around late at night. I was also surprised to see ants everywhere, all over the kitchen and dining table.
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Number of reviews per page
20
40

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Others 4 Fernleaf Motel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 174 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

8.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Fernleaf Motel

Number of reviews per page
20
40
Top reviews
智颉
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room is clean! But the shower head
Jon
icon-Leisure
Leisure
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Moderate toxic fumes issue. Other than that not too bad. Stayed in room #2. Evacuated the first night, tolerated the next two. 3 nights in early-November 2025. Negatives: The Hydrogen Sulfide aromas of the city seemed stronger right in the parking area leading to the unit in which I was staying. As if there was a source close by. All of the major geysers & vents on the maps are located about 1-1.5km away. I walked to many of them. However, why it seemed just as bad as being close to a source as here, I don't know. This was a major issue causing me to wake up on the first night after an hour of sleep with nausea, headache, & mild dizziness which caused a panic attack forcing me to evac & sleep in the car 10km away. Also, not too convenient to have to check-in at the ambassador motel (located closer to major discharge areas & yet doesn't stink as much). The towels were half clean & wrinkly, like they were poorly air dried outside. The room was physically hot from water heater system being on at arrival. Also, the next door unit #3 adjoining entire wall was hot like body temperature throughout the stay. Positives: Room was gigantic (1 bedroom apartment) It was quiet & mostly clean. Full size kitchen w/ all the plates, pans, glasses, & silverware. Water was instant hot. Bathroom had full amenities. Skylight provided natural light. The Heat pump cooled the room nicely (which it always needed to be). Check-out was easy, leave the key card in the room.
Read More
Sharyn
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

There was loud rumbling at night, like water being pumped.Little sleep. Never worked out where it was coming from. Check in host was very helpful and friendly. Bed was comfortable. Everything was very clean. Appreciated swimming pool after 18km hike!! Spa dilapidated. Area needs simple tidy up but we would stay there again as we were well satisfied.
Read More
LEI
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Basic room with necessities. Do not expect too much. Good value for money Good location on a quiet street
Sharon
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Checked in late after 8pm however the gentleman whom checked me in was very polite. Having to go to another address to check in was the only issue. Perhaps I should have asked to have the directions written down instead. Accommodation was very clean and quiet. Thank you very much. S Raerino
Luke
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Lots of space
tony
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Clean, tidy, simple. Friendly and helpful staff. Central. Would stay again
Peter
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Very basic accommodations but service was good.
Janet Ho
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The room was located at the back of the property, we needed walking through the garbage area to get in the room
Tara
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Single bed in front room, very bright at night security lights on outside all night no curtains on door or window above door. Very spacious. Kitchen had full sized fridge/freezer.
Heather
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Was quiet and clean, staff helpful. Overall unit was basic in commodities and could do with upgrading. Did not like the outdoor light which was very bright, lit up the unit all night through glass door.
Birgit
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

good price-performance ratio
Michaela
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

great-close to town. very clean. great linen and cleaning service. not so great- power sockets not working, exhaust fans not working, very outdated furniture, bleak and a paint over is not a renovation. no on-site laundry.
Di
icon-Leisure
Leisure
8.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

On a winters day it was the warmth of the unit that impressed my most, sooo comfortable - and I could adjust the thermostat if wanted. Everything I needed was there, I slept well, car parked right outside, couldn't hear the neighbours and for the first time I experienced Netflix, so did a binge watch. Fridge even had a freezer. Although dated, it was very clean which was one of my main wants and all facilities normally used for basic needs were there. It was a great base for a couple of days of peace and relaxation. Thank you!
Read More
Carol
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Didn’t actually stay at Fernleaf, was offered an “upgrade” at Ambassador Thermal Motel when collecting key. Perhaps the Fernleaf might have been better, although it was very convenient for town and eateries.
Birgit
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

great price-performance ratio
James
8.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Room was spacious and tidy especially for price. I assume it was shared hot water and the hot water was all gone when I went to use it. Having to go to another location a few km away for check in is also a bit inconvenient. Surely a there must be a better option. Digital check in?
carla
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

Happy with the room need to uograde tv and what can be watched bed was excellent lovely sleep didnt like we couldnt use the backdoor as it was locked but overall would stay again
dianne
icon-Leisure
Leisure
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Good space
Amy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

I liked how this accommodation was central and handy to a lot of facilities. The room had everything we needed, bed was a bit hard, but that's just my opinion. and the shower wasn't hot I didn't like how above us were very noisy. I could hear TV, talking and running around late at night. I was also surprised to see ants everywhere, all over the kitchen and dining table.
Read More
Number of reviews per page
20
40