Punta Caracol Acqua Lodge

The lady at reception was amazing. Always helpful and kind. The same with the breakfast staff and the boat operators. However, some things are not evident on Hotels.com website. First, each bungalow functions on a marine battery, which powers the lamps and ceiling fans only. I use a CPAP medical device which would not run on such a low voltage. I would have brought a battery pack for mine if I had known in advance. The bungalow itself is two floors and I found the steep stairs to be challenging at times. The back of the bungalow is open and a nice ocean breeze flows through. It rained a few times with the wind so the rain came inside through the "window". Use the provided plastic container for your electronics or valuables. You have to charge any electronics at reception. It would be wise to charge things like a battery bank at that spot and then charge more expensive items from your battery afterwards. The food served in the restaurant was average.

Viaje con mi familia, simplemente un lugar mágico

Excelent

It was very nice and very serene. Nice little getaway. The water right outside the porch your private porch is great. If you are looking for peace and quiet this is your place. No TV, no fridge no outlets so I just suggest bring some power banks and you can charge at the front desk. The staff was nice and I believe the owners were there too and were super nice. We also got to see a few dolphins swimming close to our bungalow a couple of times.

Loved this property, and will definitely return!

Good place for relax and enjoy good vacations with the family

This is such a cool place! Beautiful surroundings and a unique experience. It is rustic, but a fun adventure. You must climb up and down quite steep stairs to get to the bedroom. Unfortunately, we had lots of rain, so took the water taxi into town and did some exploring. We went to red frog beach. Beautiful! Staff are nice. Food good. Not many vegetarian options, but overall good. We kayaked and snorkeled. Beautiful! I highly recommend.

Is a nice place to relax. My kids love it. Kinda far from town but still beautiful and quite.

Amazing place, very friendly staff. The lodge is very clean and has everything you need.

Expedia sold me a "package deal" for flight and stay. Expedia failed to deliver, they only providing a flight to Panama and no flight to Bocas. Nor was any of this mentioned or disclosed that you would be responsible for the additional in the "package deal" I contacted Expedia 2-weeks before the trip to get this issue resolved. They were NO HELP. Then I contacted this resort directly via email and phone to try to change my check in date to accommodate the additional flights needed to get to Bocas and the resort. They NEVER replied, or answered the phone to provide help or to make the situation right, or even the common courtesy to email me back or answer the phone. I was taken advantage of, and ALL of the money I spent on this trip was down the drain. Very upset and disappointed.

very nice cabins

This was the perfect ecolodge on the water! Maria, who owns and manages the lodge, always went over and above for our family to arrange day trips/boat rides to town and provided amazing travel guidance. We needed to charge our phones at reception but it was a small price to pay for a beautiful and unique Panama experience with great rooms and gorgeous views. We ate our breakfasts and lunches on site but preferred the restaurants in town for dinner. Our teens loved it and want to go back! Highly recommend!

Incredible property. The reef was stunning and the staff thoughtful and kind. Everything was clean and comfortable and the food was delicious!

good

It was very unique. I highly recommend it. Some suggestions to make it more unique include: allowing us to charge phones in our rooms; make it more eco friendly by having people fill up water bottles from a main dispenser rather than small single use bottles. We liked the fact that the kayaks and snorkels were included. More local food choices on the menu.

Hay que tener mucho cuidado. Lo único bueno de este hotel es la fotografía del anuncio. No hay aire acondicionado (la temperatura es de casi 35 grados y la humedad altísima) Cuando llueve, el agua se mete por los techos, mojando todo. Solo hay electricidad para un par de focos. La actitud del staff es muy negativa. Nada se puede! Yo tenía reservado por 4 noches pero sólo aguantamos 1 y nos cambiamos a otro hotel. Se negaron rotundamente a reembolsarme las 3 noches no ocupadas. Todo muy frustrante y desagradable!

A beautiful place to relax and unwind, the location is unmatched and a bit remote but there is a restaurant and great service from all the staff! It was a hut on the water if you want luxury accommodations you will need to go to a luxury resort, we enjoyed the rustic feel and the tranquility!

It was not clear in any of the ads that there was no electic or A/C

Perfect spot to relax, swim out your back door and get away from it all. Really unique facilities. Great snorkeling - out your back door. Would love to come back. Nothing to complain about!

Beautiful ocean property, great for snorkelling right off your own private dock. Super relaxing listening to the ocean waves right outside your window. The staff were friendly and very efficient. Highly recommended!