Hotel La Joya

Hotels
8.2
/10
Very Good
32 reviews

What Guests Say About Their Stay

Happy
10.0
/ 10
Excellent and super kind staff with genuine desires to help! A group of us stayed here for many days and all had a great time. A restaurant in the hotel opens at 7 AM and closes at 10 PM serves very nice foods. Areas within 1.5 miles radius are full of excitements with all kinds of street vendors, all within walking distances. This hotel is very close to the city center, where courts, local police, national police and first responders are located. So, naturally, it is safe area to be. High mountain peaks are all viewable and hiking trails can lead to the local hill top that is approximately 11,000 feet above sea level, roughly 2 miles of walking. Once you’re on the top, you can see the whole Huaraz city.
Alan
10.0
/ 10
Second time I've stayed here, second time I've loved it. Friendly, helpful staff; nice rooms; relatively quiet: good restaurant and easy walk to several more. It has consistent hot water and is very clean and well-maintained. Stairs required from street to lobby. Elevator available once there.
JAVIER
10.0
/ 10
QUIET AND PLEASENT AREA NEXT TO DOWNTOWN, WELL BUILT BUILDING. WFI NOT TOO GOOD COVERAGE.
In the Area
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Jr. San Martin 1187, Huaraz, Provincia de Huaraz, Ancash, Peru, 2001

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Hotel La Joya is a hotel is located at Huaraz. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel La Joya

Jr. San Martin 1187, Huaraz, Provincia de Huaraz, Ancash, Peru, 2001
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Discover More About Hotel La Joya

Location


Hotel La Joya is a hotel is located at Huaraz.

About Hotel La Joya

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel La Joya.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel La Joya exclusively for you.

Hotel La Joya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel La Joya is the right place to stay.

All facilities in Hotel La Joya

Others Hotel La Joya
Others

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Tours
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Ballroom
  • Reception hall
  • Parking
  • Terrace

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Meeting facilities
  • Business center
  • Conference center
  • Computer station

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

Things to Do

  • Romantic proposal packages

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Accommodation Policy & General Information in Hotel La Joya

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for full breakfast: approximately PEN 20 to 40.00 per person
  • Airport shuttle fee: PEN 40.00 per person
  • Pet fee: PEN 20.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PEN 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.
  • Resort fee: 18 percent of room rate

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel La Joya
68
Number of floors in Hotel La Joya
8
Another facilities in Hotel La Joya
Laundry service, Welcoming drinks, Tours, Wedding service, Luggage storage

Frequently asked question in Hotel La Joya

What are available facilities at Hotel La Joya?
There are top facilites at Hotel La Joya such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel La Joya?
The standard check-in time at Hotel La Joya is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:00
Does Hotel La Joya provide breakfast?
Yes, Hotel La Joya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel La Joya?
Hotel La Joya is a 3.0-star hotel.
How many floors does Hotel La Joya have?
Hotel La Joya has 8 floors.
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More Reviews from Other Guests in Hotel La Joya

8.2
Very Good
From 32 reviews
Cleanliness

8.2

Room Comfort

7.6

Location

5.0

Service and Facilites

8.6

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Most Relevant
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Traveler Reviews Hotel La Joya

Number of reviews per page
20
40
Top reviews
Jason
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I stayed for several days. The shower was not hot. One morning I took a cold shower but didn't complain. I was lucky to get a almost warm shower most of the time. The staff was excellent at the front desk. I had to ask for shower towels a couple of times which is inconvenient. Front desk and restaurant was excellent but I wouldn't stay here again.
Read More
Happy
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent and super kind staff with genuine desires to help! A group of us stayed here for many days and all had a great time. A restaurant in the hotel opens at 7 AM and closes at 10 PM serves very nice foods. Areas within 1.5 miles radius are full of excitements with all kinds of street vendors, all within walking distances. This hotel is very close to the city center, where courts, local police, national police and first responders are located. So, naturally, it is safe area to be. High mountain peaks are all viewable and hiking trails can lead to the local hill top that is approximately 11,000 feet above sea level, roughly 2 miles of walking. Once you’re on the top, you can see the whole Huaraz city.
Read More
Lucas
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Repulsive. I heard a lot of noise yesterday from 11PM to around 4AM, loud music, banging on the walls, and people yelling. The manager proceeded to explain that those are their “hotel parties” and that they “only” throw them every Friday, Saturday, and Sunday - this HOTEL THROWS PARTIES UNTIL 4AM. Those parties can be heard very clearly throughout the entire hotel. That’s not even mentioning the rooms and the manager; the rooms smell like mold, the water ran brown, the WiFi simply doesn’t work, the AC was absolutely INFESTED with mold, the cleaners barged in on me naked, and the views from the back rooms are of slums, about 15 feet away from the windows. Furthermore, the manager Liz is beyond condescending, tried hard to deny us a refund (that we ended up having the get through Expedia after reporting the Hotel as a health hazard and talking to customer service for hours). Liz, the manager, did not know I spoke Spanish, and I overheard her telling one of the staff to “get them some free food quick so we don’t have to pay their refund”. After we managed to force a refund through Expedia, she turned even more sour, attempting to contact Expedia to attempt to give us only a partial refund. Absolute joke of a hotel. The ONE upside I can possibly come up with, is that all the staff (Except the manager) are lovely people who were absolutely willing to help.
Read More
Alan
icon-Leisure
Leisure
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Second time I've stayed here, second time I've loved it. Friendly, helpful staff; nice rooms; relatively quiet: good restaurant and easy walk to several more. It has consistent hot water and is very clean and well-maintained. Stairs required from street to lobby. Elevator available once there.
Martin
6.0
/10
Reviewed 328 week(s) ago

Hotels.com verified review

Nice staff, but issues at checkin locating my hotels.com reservation. Hotel and room feels dated and worn. Clean enough but a bit overpriced compared to other hotels in the area.
JAVIER
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 334 week(s) ago

Expedia Group verified review

QUIET AND PLEASENT AREA NEXT TO DOWNTOWN, WELL BUILT BUILDING. WFI NOT TOO GOOD COVERAGE.
Jose
8.0
/10
Reviewed 349 week(s) ago

Hotels.com verified review

IT WAS A GOOD HOTEL, PRETTY MUCH AN AVERAGE HOTEL FOR THE HUARAZ AREA, BREAKFAST WAS GOOD. THE HOTEL CONDITION IS OK BUT THE BEDROOM WAS BETTER. I WOULD SAY PERFECT HOTEL FOR SLEEPING AND THEN HAVE FUN WITH THE LOCAL ATTACTIONS ALL DAY LONG !
David
6.0
/10
Reviewed 379 week(s) ago

Hotels.com verified review

The lack of wheelchair access is a problem. The elevator starts on 2nd floor. The staff was good and room was large. The restaurant was quite good, comida typical.
Alan
8.0
/10
Reviewed 464 week(s) ago

Expedia Group verified review

Hotel is clean, pleasant and comfortable. Within easy walking distance of Plaza. Friendly and efficient staff and good restaurant. Plenty of hot water. No safes to store valuables. A bit of street noise (Peruvians love to tap their horns, though it quiets down late night) but better than a lot of places. I would recommend.
RGS
6.0
/10
Reviewed 491 week(s) ago

Expedia Group verified review

We book thru Expedia but it take them almost 1 hr to check in. And finally they made a 3 bed room into a 4 beds . We were very tide.
Verified traveler
4.0
/10
Reviewed 549 week(s) ago

Hotels.com verified review

The staff didn't speak good English. It was hard to communicate.
Vinicius
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Pessima experiência. Se quiser chegar de uma trilha ou passeio e tomar um banho gelado tudo bem. Porque o chuveiro não esquenta o quarto é velho e não é limpo. Nada funciona, além disso o café da manhã é as 7 sendo que todos os passeios saem às até as 6
MARCIO LUIZ
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

A equipe muito esforçada em atender da melhor maneira, mas as condições do Hotel deixam a desejar, cafe da manha fraco, quarto com a msioria das tomadas sem funcionar, tv com chuvisco, cama velha.
JORGE
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Todo bie
Sergio
8.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

El hotel está bien ubicado, muy básico!
ALFREDO
icon-Business
Business
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

El personal fue muy amable y servicial, el desayuno agradable, la atención profesional. Ojalá se actualizaran algunos detalles de la propiedad que merecen estar mejor dada su calidad. La azotea es magnífica y tiene una gran vista de los nevados quizás ese espacio podría adecuarse más para los turistas. Gente muy servicial, vale la pena el hotel.
Read More
Chihiro
10.0
/10
Reviewed 369 week(s) ago

Hotels.com verified review

ホテル周辺は静かで安全、中心部まで徒歩圏内であり立地が良いホテルです。ホテル内も部屋も清潔です。バスルームには浴槽があり時間がかかりますがお湯がしっかり出ます。寝具は厚手のものが用意されているため就寝中は寒さを感じませんでした。スタッフの方は皆さん親切で明るく対応してくれます。
Rosa maria
10.0
/10
Reviewed 387 week(s) ago

Hotels.com verified review

Excelente. Limpio. Guardan equipaje. Amables y además muy bonito
Joao
8.0
/10
Reviewed 387 week(s) ago

Hotels.com verified review

En general fue buena la estadia, el punto en contra es que si llegas en auto, la cochera está un poco alejada del hotel y el wifi en la habtación es casi nulo.
Karina
10.0
/10
Reviewed 404 week(s) ago

Hotels.com verified review

Nuestra estadía fue muy buena, el personal nos recibió con mucha amabilidad, la habitación estaba ordenada, limpia, la decoración muy linda, las camas cómodas y tenía buena recepción de wifi. Recomiendo el hotel en todos sus servicios, además, está cerca al lugar donde salen los tours, así que es fácil trasladarse de un lugar a otro.
Read More
Number of reviews per page
20
40

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Others 4 Hotel La Joya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 32 reviews
Cleanliness

8.2

Room Comfort

7.6

Location

5.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel La Joya

Number of reviews per page
20
40
Top reviews
Jason
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I stayed for several days. The shower was not hot. One morning I took a cold shower but didn't complain. I was lucky to get a almost warm shower most of the time. The staff was excellent at the front desk. I had to ask for shower towels a couple of times which is inconvenient. Front desk and restaurant was excellent but I wouldn't stay here again.
Read More
Happy
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent and super kind staff with genuine desires to help! A group of us stayed here for many days and all had a great time. A restaurant in the hotel opens at 7 AM and closes at 10 PM serves very nice foods. Areas within 1.5 miles radius are full of excitements with all kinds of street vendors, all within walking distances. This hotel is very close to the city center, where courts, local police, national police and first responders are located. So, naturally, it is safe area to be. High mountain peaks are all viewable and hiking trails can lead to the local hill top that is approximately 11,000 feet above sea level, roughly 2 miles of walking. Once you’re on the top, you can see the whole Huaraz city.
Read More
Lucas
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Repulsive. I heard a lot of noise yesterday from 11PM to around 4AM, loud music, banging on the walls, and people yelling. The manager proceeded to explain that those are their “hotel parties” and that they “only” throw them every Friday, Saturday, and Sunday - this HOTEL THROWS PARTIES UNTIL 4AM. Those parties can be heard very clearly throughout the entire hotel. That’s not even mentioning the rooms and the manager; the rooms smell like mold, the water ran brown, the WiFi simply doesn’t work, the AC was absolutely INFESTED with mold, the cleaners barged in on me naked, and the views from the back rooms are of slums, about 15 feet away from the windows. Furthermore, the manager Liz is beyond condescending, tried hard to deny us a refund (that we ended up having the get through Expedia after reporting the Hotel as a health hazard and talking to customer service for hours). Liz, the manager, did not know I spoke Spanish, and I overheard her telling one of the staff to “get them some free food quick so we don’t have to pay their refund”. After we managed to force a refund through Expedia, she turned even more sour, attempting to contact Expedia to attempt to give us only a partial refund. Absolute joke of a hotel. The ONE upside I can possibly come up with, is that all the staff (Except the manager) are lovely people who were absolutely willing to help.
Read More
Alan
icon-Leisure
Leisure
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Second time I've stayed here, second time I've loved it. Friendly, helpful staff; nice rooms; relatively quiet: good restaurant and easy walk to several more. It has consistent hot water and is very clean and well-maintained. Stairs required from street to lobby. Elevator available once there.
Martin
6.0
/10
Reviewed 328 week(s) ago

Hotels.com verified review

Nice staff, but issues at checkin locating my hotels.com reservation. Hotel and room feels dated and worn. Clean enough but a bit overpriced compared to other hotels in the area.
JAVIER
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 334 week(s) ago

Expedia Group verified review

QUIET AND PLEASENT AREA NEXT TO DOWNTOWN, WELL BUILT BUILDING. WFI NOT TOO GOOD COVERAGE.
Jose
8.0
/10
Reviewed 349 week(s) ago

Hotels.com verified review

IT WAS A GOOD HOTEL, PRETTY MUCH AN AVERAGE HOTEL FOR THE HUARAZ AREA, BREAKFAST WAS GOOD. THE HOTEL CONDITION IS OK BUT THE BEDROOM WAS BETTER. I WOULD SAY PERFECT HOTEL FOR SLEEPING AND THEN HAVE FUN WITH THE LOCAL ATTACTIONS ALL DAY LONG !
David
6.0
/10
Reviewed 379 week(s) ago

Hotels.com verified review

The lack of wheelchair access is a problem. The elevator starts on 2nd floor. The staff was good and room was large. The restaurant was quite good, comida typical.
Alan
8.0
/10
Reviewed 464 week(s) ago

Expedia Group verified review

Hotel is clean, pleasant and comfortable. Within easy walking distance of Plaza. Friendly and efficient staff and good restaurant. Plenty of hot water. No safes to store valuables. A bit of street noise (Peruvians love to tap their horns, though it quiets down late night) but better than a lot of places. I would recommend.
RGS
6.0
/10
Reviewed 491 week(s) ago

Expedia Group verified review

We book thru Expedia but it take them almost 1 hr to check in. And finally they made a 3 bed room into a 4 beds . We were very tide.
Verified traveler
4.0
/10
Reviewed 549 week(s) ago

Hotels.com verified review

The staff didn't speak good English. It was hard to communicate.
Vinicius
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Pessima experiência. Se quiser chegar de uma trilha ou passeio e tomar um banho gelado tudo bem. Porque o chuveiro não esquenta o quarto é velho e não é limpo. Nada funciona, além disso o café da manhã é as 7 sendo que todos os passeios saem às até as 6
MARCIO LUIZ
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

A equipe muito esforçada em atender da melhor maneira, mas as condições do Hotel deixam a desejar, cafe da manha fraco, quarto com a msioria das tomadas sem funcionar, tv com chuvisco, cama velha.
JORGE
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Todo bie
Sergio
8.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

El hotel está bien ubicado, muy básico!
ALFREDO
icon-Business
Business
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

El personal fue muy amable y servicial, el desayuno agradable, la atención profesional. Ojalá se actualizaran algunos detalles de la propiedad que merecen estar mejor dada su calidad. La azotea es magnífica y tiene una gran vista de los nevados quizás ese espacio podría adecuarse más para los turistas. Gente muy servicial, vale la pena el hotel.
Read More
Chihiro
10.0
/10
Reviewed 369 week(s) ago

Hotels.com verified review

ホテル周辺は静かで安全、中心部まで徒歩圏内であり立地が良いホテルです。ホテル内も部屋も清潔です。バスルームには浴槽があり時間がかかりますがお湯がしっかり出ます。寝具は厚手のものが用意されているため就寝中は寒さを感じませんでした。スタッフの方は皆さん親切で明るく対応してくれます。
Rosa maria
10.0
/10
Reviewed 387 week(s) ago

Hotels.com verified review

Excelente. Limpio. Guardan equipaje. Amables y además muy bonito
Joao
8.0
/10
Reviewed 387 week(s) ago

Hotels.com verified review

En general fue buena la estadia, el punto en contra es que si llegas en auto, la cochera está un poco alejada del hotel y el wifi en la habtación es casi nulo.
Karina
10.0
/10
Reviewed 404 week(s) ago

Hotels.com verified review

Nuestra estadía fue muy buena, el personal nos recibió con mucha amabilidad, la habitación estaba ordenada, limpia, la decoración muy linda, las camas cómodas y tenía buena recepción de wifi. Recomiendo el hotel en todos sus servicios, además, está cerca al lugar donde salen los tours, así que es fácil trasladarse de un lugar a otro.
Read More
Number of reviews per page
20
40